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This four-star hotel is located to the north of central Puebla, in the Zona Capu. It has a large indoor pool, small spa and a gym, and the rooms have free Wi-Fi. All of the spacious rooms in Hotel Plaza Poblana have tiled floors and wrought-iron furniture. They have cable TV and good-sized private bathrooms. Available at an extra cost, the spa has a sauna and steam bath and massage service. Guests can also relax on sun loungers around the pool. The restaurant serves a buffet breakfast, and à la carte meals at lunchtime and in the evenings. The dishes focus on traditional Mexican specialties. There is also a bar. The Plaza Poblana Hotel has a grand entrance lobby, and a shop selling traditional Mexican products.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
7.9
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Daniel
    United States of America United States of America
    Everything.. the design, the lobby and the executive rooms at an affordable rate.
  • Clara
    Mexico Mexico
    Good location right next to the bus station. Comfy bed, very clean.
  • Ochizuro
    Sweden Sweden
    Very nice rooms for an super decent prise. The breakfast at the restaurant was not included, bu it wasn't expensive and it was very good. Recommend it to anyone travelling on a budget. Taxi to the city center is like 40 pesos.

Hotel area info

Restaurants
1 Restaurant On Site

  • Cocina Poblana
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Plaza Poblana
Great facilities! Review score, 8

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Fitness center
  • Spa
  • Airport shuttle
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Patio
  • Terrace
Kitchen
  • Cleaning products
Pets
Pets are allowed. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Locker rooms
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Plaza Poblana takes special requests – add in the next step!

Check-in

From 1:00 PM to 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 11:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash Plaza Poblana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that entry to the spa comes at an extra cost of USD 50.

Please note If breakfast is included in your rate, only apply for adults.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Plaza Poblana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Plaza Poblana

  • Plaza Poblana offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool

  • Check-in at Plaza Poblana is from 1:00 PM, and check-out is until 12:00 PM.

  • Plaza Poblana has 1 restaurant:

    • Cocina Poblana

  • Plaza Poblana is 2.1 miles from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Plaza Poblana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Plaza Poblana is popular with guests booking family stays.

  • Room options at Plaza Poblana include:

    • Double
    • Quad
    • Suite