Hotel Poc Na Tulum
Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 1217 reviews)
Real guests • Real stays • Real opinions
Great location, very nice and cool room in the jungle and you can reach the beach without flipflop :). Even the restaurant is good. Wonderful location

loved the beach and the covered beds on the beach. Loved the breakfast with the fresh juices each morning. Enjoyed the food overall. Room was quiet and peaceful and clean.

The hotel is just amazing, located next to the beach and near the mayan ruins of Tulum, you can even walk there. The restaurants inside thre hotel were not pricy, nice and spacious rooms, and amazing staff. Special thanks to Alejandro, the concierge, who made our stay specially comfortable. I planned with him some surprises for my wife's birthday and even got some nice treats considering we were on our honeymoon. He and all the staff are very friendly and helpful, they helped us book tours, scooters, and affordable transportation considering the different plans we had each day.

staff was amazing, especially Henrique and Alex from reception and concierge and a guy from the breakfast that I don’t remember the name.

It's a perfect place to relax and reconnect with nature and yourself.

This hotel is truly a delight. We spent a week there with our 6-year old, and had such a nice stay. From the gorgeous rooms in the jungle to the excellent food in the restaurants on site (we particularly loved Ramon's and Kogure) and delicious breakfast, but mostly the wonderful staff: Alejandro, Marcus, Gerardo, Guillermo, and all others: mil gracias por todo, estaremos de regreso! (For our second week in town we booked a different hotel, but found ourselves returning to Pocna almost every day to just hang and eat. Recommend it in every way).

This was our second trip to Pocna. We love it here. We brought our children this time and was nervous it may not be family friendly but it was perfect. The beach club service is amazing and the food was incredible. Such a great menu. The bacon wrapped shrimp and jalapeño dish has me salivating just thinking about it. Our kids loved the Mexican style corn. Waiters were so friendly and became our friends. We loved getting to know them. Pocna is such a relaxing beach vacation. You don’t have to even leave the property. Waking up in the jungle and a short walk to the beach. We will be back every year!

Beautiful property right on the ocean. Ocean and jungle views.

I really enjoyed the calming friendly vibe that this property and staff shower you with. If Cancun is too busy for you... This may be a better choice. Thank you, Horge, Antonio, Vicki, Hector, Alex, and everyone else who works this property that made our visit so enjoyable. The proximity of our beach suite to the beach and services was amazing. We could be at the beach within a minute yet were set into the trees just enough so it still felt private and very secure.

Beautiful place with unique buildings interspersed in the jungle and next to a great beach. The staff was very friendly and gave good suggestions for day trips. The restaurants on-site were good, again with delightful staff. You can get food & drinks brought out to you at the beach beds and chairs. There is also a good restaurant at a nearby place. The facility felt very safe - there is a guard at the gate 24/7. We had the room with the private pool on the roof, which was amazing. Though the entire coast was experiencing a lot of seaweed, Poc Na did a good job cleaning it up, making the beach a bit nicer than in front of some of the other places nearby. The yoga class was very friendly to newcomers, and doing yoga in the jungle was quite a cool experience. The place is peaceful and quiet at night.

- What guests loved the most:
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Marco
Italy
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Christina
United States of America
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Vicente
United States of America
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M
Portugal
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Fernanda
Canada
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Sophie
United States of America
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Summer
United States of America
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Kari
United States of America
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David
United States of America
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Anthony
United States of America
Categories:
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Located inside the Tulum Archaeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site.Certain rooms have views of the sea or garden.
There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs.
The area is popular for snorkeling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is, while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Hotel Poc Na Tulum has been welcoming Booking.com guests since Aug 10, 2016- Can a cot be placed in the room?Yes. Hotel Poc NaAnswered on 23 January 2020
- Does the room have 2 twin beds and a queen? Thank you?Dear Guest, The room has a king bed if you request in advance is possible to have an extra single bed in the room, best regardsAnswered on 1 March 2021
- Are you offering Covid Tests for guests returning to US??Dear Guest, Thank you very much for getting in touch with us, We can help you to set up a Covid test, PCR & Antigen, we can book it at least 1 day b..Answered on 1 February 2021
- Hey, do u have WiFi in your rooms?HEY HOW ARE YOU? YES WE HAVE WIFI HAVE A NICE DAYAnswered on 5 October 2021
- Hola, ustedes tienen personal para recogernos en el aeropuerto?Estimado huésped, Ofrecemos transportación con diferentes costos, Van regular en 130 usd, Strech limosine por 150 usd y suburban 170 usd, Saludos So..Answered on 25 January 2021
- Still looking?
- Restaurant
- CuisineMexican
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan
- Restaurant
- CuisineMediterranean • Local • International
- Open forBreakfast • Lunch • Dinner
- AmbienceModern • Romantic
- Dietary optionsVegetarian • Vegan
- Restaurant
- CuisineJapanese
- Open forLunch • Dinner
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Restaurant
- CuisineInternational • Grill/BBQ
- Open forLunch
- AmbienceModern • Romantic
- Dietary optionsVegetarian
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Beachfront
- Private beach area
- Terrace
- Garden
- Electric kettle
- Clothes rack
- Live music/Performance
- Happy hourAdditional charge
- Beach
- SnorkelingAdditional charge
- DivingAdditional chargeOff-site
- Bar
- Restaurant
- Tea/Coffee maker
- Daily housekeeping
- Concierge
- Baggage storage
- Tour desk
- LaundryAdditional charge
- 24-hour front desk
- Room service
- Fire extinguishers
- 24-hour security
- Safe
- Air conditioning
- Private entrance
- Fan
- Family rooms
- Non-smoking rooms
- Spa/Wellness packages
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- MassageAdditional charge
- SpaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash is not accepted
Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Restaurant is closed from Mon, Apr 01, 2019 until Fri, Apr 12, 2019
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hotel Poc Na Tulum
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Room options at Hotel Poc Na Tulum include:
- Double
- Family
- Suite
- Bungalow
- Twin
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Guests staying at Hotel Poc Na Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- À la carte
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Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 12:00 PM.
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Hotel Poc Na Tulum offers the following activities/services (charges may apply):
- Spa
- Massage
- Snorkeling
- Diving
- Beachfront
- Beauty services
- Live music/Performance
- Body wrap
- Happy hour
- Body treatments
- Beach
- Private beach area
- Facial treatments
- Spa facilities
- Body scrub
- Spa/Wellness packages
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Hotel Poc Na Tulum is 1.9 miles from the center of Tulum.
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Hotel Poc Na Tulum has 4 restaurants:
- Cleo
- Kogure
- Ramon
- Berna
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The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.