Name: Hotel Poc Na Tulum
Address: Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico, Carretera Tulum-Bocapaila S/N, Quintana Roo, 77780, Mexico
Rating: 8.1

Info & prices
Amenities
House rules
The fine print
Guest reviews (791)

Hotel Hotel Poc Na Tulum

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access).

Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico – Excellent location – show map

A bed or beds in a room at Hotel Poc Na Tulum

A general sea view or a sea view taken from the hotel

A view of the pool at Hotel Poc Na Tulum or nearby

Lock in a great price for Hotel Poc Na Tulum – rated 8.1 by recent guests!

to get started.

We absolutely loved it here! The "style" of the place was perfect for us. Amid palm trees and sand paths, the different little buildings nestle. Our cabana looked out onto the beach, a few steps took us to lovely beach "beds" with shade sails where we spent the whole day! The hotel provides big blue beach towels, just grab your bathing suit and you're ready! The staff cares for the beach as well as the hotel. The adjoining restaurant (Ramon) offers a fantastic breakfast and the staff is friendly and welcoming. (Look for Roberto, he was our favorite, interesting to talk to, efficient and fun!) Ramon also offers service on the beach. If we ever go back to Tulum, we wouldn't stay anywhere else!

Nina

Germany

Great location, right on the beach, with beds on the beach available for hotel guests. Staff amazingly nice. Very good breakfast.

Constance

United States of America

The location was chill and listening to the ocean waves at night so peaceful.

Eileen

United States of America

Location was beautiful!! Great great food and drinks.... beach was absolutely beautiful

David

United States of America

The room was clean and big! A beautiful location right at the beach.

Adela

Mexico

Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design. The room that we stayed in was for a total of 3 adults and 2 children, we were comfortable and the room was beautiful. Nice hammock and table outside the room to have some drinks at night while kids were sleeping. Breakfast was included, it was huge and delicious. Drinks and food at the restaurant were expensive. We decided to go to town, got a big ceviche and a six pack of beer and brought it to the beach. Only spend 30 dollars in total and all of us ate instead of the 40 dollars that we spend a night before just for a guacamole and a pizza.

Paulina

United States of America

Beautiful personal spaces with a relaxed and beachfront feel. Staff is excellent.

Emma

United States of America

Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view. The staff was very friendly and accommodating for any request we had. Although the seaweed was a bit of a downer, the staff swiftly cleaned the beach daily so that you could wade (and swim) with a sandy shore. Also, you are within a 30 minutes walk to the Tulum ruins! One of the closest hotels to the ruins!

Anastasia

United States of America

Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent - 3 employees in particular - Janina, Freddy and Herrardo. They took care of us like family and thats exactly why I will HIGHLY RECOMMEND this place and will return again. The resort may not be 5 star but they sure know how to treat their customers like royalty and spoil them silly.

Priya

India

Loved the ambience, the staff were excellent and accommodated my requests. Peaceful property...exactly what I was looking for

Dawn

United States of America

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9.1

Excellent location!
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
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Views from the property
Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Views from the property

What guests loved the most:
“We absolutely loved it here! The "style" of the place was perfect for us. Amid palm trees and sand paths, the different little buildings nestle.”

Nina Germany
“Great location, right on the beach, with beds on the beach available for hotel guests. Staff amazingly nice. Very good breakfast.”

Constance United States of America
“The location was chill and listening to the ocean waves at night so peaceful.”

Eileen United States of America
“Location was beautiful!! Great great food and drinks.... beach was absolutely beautiful”

David United States of America
“The room was clean and big! A beautiful location right at the beach.”

Adela Mexico
“Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design.”

Paulina United States of America
“Beautiful personal spaces with a relaxed and beachfront feel. Staff is excellent.”

Emma United States of America
“Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view.”

Anastasia United States of America
“Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent...”

Priya India
“Loved the ambience, the staff were excellent and accommodated my requests. Peaceful property...exactly what I was looking for”

Dawn United States of America

One of our top picks in Tulum.Located inside the Tulum Archaeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site.

Certain rooms have views of the sea or garden.

There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs.

The area is popular for snorkeling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is , while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

Hotel Poc Na Tulum has been welcoming Booking.com guests since Aug 10, 2016

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Most popular amenities

Beachfront

Free WiFi

Free parking

Family rooms

Restaurant

Non-smoking rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“beach club”
22 related reviews

“beautiful beach”
20 related reviews

“beautiful location”
19 related reviews

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

Free private parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Poc Na Tulum?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Partial Ocean View Limited Air Conditioned 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Family Jungle View Limited Air conditioned 1 queen bed or 1 king bed and 1 bunk bed
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Max adults: 2	Palapa Ocean Front Limited Air conditioning 1 queen bed or 1 twin bed and 1 king bed
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Max adults: 2	Palapa Ocean Front Fan 1 king bed
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Max adults: 2	Palapa Sky Ocean Front 1 full bed
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Max adults: 4	Family Ocean View Limited Air Conditioned 1 bunk bed and 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Jungle View with bathtub 1 king bed
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Max adults: 2	Master Plunge Pool Panoramic View 1 king bed
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Max adults: 2	Bungalow Jungle View Limited Air Conditioning 1 queen bed
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7 properties in Tulum like Hotel Poc Na Tulum were booked in the last 12 hours

Hotel surroundings

–

What's nearby *

Tulum Archeological Site
1.1 miles
Parque Nacional Tulum
1.3 miles
Bus station Tulum Ruins
1.4 miles
Tulum Bus station
2 miles
Ziggys
3.4 miles
Cesiak
5.8 miles
Sian Ka´an Biosphere Reserve
7.9 miles
Cenote Dos Ojos
8.8 miles
Xel Ha
9.6 miles
Xcacel-Xcacelito
10.8 miles

Restaurants & Markets *

Chedrahui Supermarket
0.6 miles
Restaurant
0 miles
Cafe/Bar
0 miles

Beaches in the Neighborhood

Las Palmas Beach White sand
250 feet
Paraíso Beach White sand
1,450 feet

Closest Airports *

Cozumel International Airport
39.2 miles

Restaurant

Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

5 reasons to choose Hotel Poc Na Tulum

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Tulum

House rules Hotel Poc Na Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Visa Mastercard Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please consider that this hotel is 100% smoke free.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hotel Poc Na Tulum has 1 restaurant:
- Restaurant
The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Hotel Poc Na Tulum offers the following activities/services (charges may apply):
- Massage
- Snorkeling
- Diving
- Beachfront
- Private beach area
- Beach
From the nearest airport, you can get to Hotel Poc Na Tulum by:
- Airport shuttle (arranged by property) 2h 30min
The following parking options are available to guests staying at Hotel Poc Na Tulum (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
Guests staying at Hotel Poc Na Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

Breakfast option(s) include:
- American
Room options at Hotel Poc Na Tulum include:
- Double
- Family
- Suite
- BBasic Room
- Bungalow
Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 12:00 PM.

“We absolutely loved it here! The "style" of the place was perfect for us. Amid palm trees and sand paths, the different little buildings nestle. Our cabana looked out onto the beach, a few steps took us to lovely beach "beds" with shade sails where we spent the whole day! The hotel provides big blue beach towels, just grab your bathing suit and you're ready! The staff cares for the beach as well as the hotel. The adjoining restaurant (Ramon) offers a fantastic breakfast and the staff is friendly and welcoming. (Look for Roberto, he was our favorite, interesting to talk to, efficient and fun!) Ramon also offers service on the beach. If we ever go back to Tulum, we wouldn't stay anywhere else! ”

“Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design. The room that we stayed in was for a total of 3 adults and 2 children, we were comfortable and the room was beautiful. Nice hammock and table outside the room to have some drinks at night while kids were sleeping. Breakfast was included, it was huge and delicious. Drinks and food at the restaurant were expensive. We decided to go to town, got a big ceviche and a six pack of beer and brought it to the beach. Only spend 30 dollars in total and all of us ate instead of the 40 dollars that we spend a night before just for a guacamole and a pizza.”

“Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view. The staff was very friendly and accommodating for any request we had. Although the seaweed was a bit of a downer, the staff swiftly cleaned the beach daily so that you could wade (and swim) with a sandy shore. Also, you are within a 30 minutes walk to the Tulum ruins! One of the closest hotels to the ruins!”

“Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent - 3 employees in particular - Janina, Freddy and Herrardo. They took care of us like family and thats exactly why I will HIGHLY RECOMMEND this place and will return again. The resort may not be 5 star but they sure know how to treat their customers like royalty and spoil them silly.”

See all guest reviews for Hotel Poc Na Tulum

Newest Reviews for Hotel Poc Na Tulum

Reviewed: April 5, 2020

Anonymous
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
Our room was right next to the generator, which the hotel runs on. It made some noise at night and we weren’t able to move rooms, as the hotel was full. It didn’t disturb us too much!
This property far exceeded our expectations, and we’d come back in a heartbeat! Perfect location by the beach for an affordable price. Cute cozy cottage with a hammock, pathways all of sand. You feel very immersed with the landscape. Easy walk to the ruins, and enjoyable restaurant right on the beach. Additionally, our flight was delayed 5 hours, and we were afraid we’d miss the check in window. The hotel communicated us and was very accommodating in checking us in after midnight. Staff overall were great! We thoroughly enjoyed our stay!

Stayed in March 2020
Reviewed: March 24, 2020

Nina
Germany
10

“We "heart" Pocna! ”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
What's not to like?
We absolutely loved it here! The "style" of the place was perfect for us. Amid palm trees and sand paths, the different little buildings nestle. Our cabana looked out onto the beach, a few steps took us to lovely beach "beds" with shade sails where we spent the whole day! The hotel provides big blue beach towels, just grab your bathing suit and you're ready! The staff cares for the beach as well as the hotel. The adjoining restaurant (Ramon) offers a fantastic breakfast and the staff is friendly and welcoming. (Look for Roberto, he was our favorite, interesting to talk to, efficient and fun!) Ramon also offers service on the beach. If we ever go back to Tulum, we wouldn't stay anywhere else!

Stayed in March 2020
Reviewed: March 23, 2020

Frederik
Denmark
5.0

Fair
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
We loved the location! Unfortunately there was an issue with getting hot water in our house. We had to leave the shower and tap running for 20 minutes to get hot water. We of course complained about this but was just told by the staff that we have to learn how to adapt because “you’re in the jungle”. Not to forget that the hotel is only 2km from the city center. From that distance it should not be that hard to fix that problem. Before here we stayed in the Amazon rainforest in Brazil, 3 hours away from the nearest city and there we had hot water within minutes. Frankly this was a very unfriendly receptionist. I told her that it can not be true that I pay 150 USD per night to shower in cold water and that I refuse to waste so much clean water every time we had to shower. She replied with “the price per night has nothing to do with the facilities you get” which is not true. The more you pay the better the rooms/houses have to be. This definitely has to be fixed as it is a waste and then the attitude of the receptionist has to be dealt with We also had to deal with a waiter writing a 60% tip on the tap without us knowing after we signed it. Luckily the receptionist was helpful regarding this issue. But to be honest that is not okay.

Stayed in March 2020
Reviewed: March 21, 2020

Nestor
United States of America
10

“Truly remarkable relax and peaceful retreat.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing we didn't like was we have to live.
We like this hotel very much ! Because it has great services from the front desk, the cleanning people and the waiter staff in the restaurants. First of all, i like to thanks Daniel in the front desk and Santos Eletario in the main restaurants for going the extra mile to make our stay very pleasant. Second, we love our bungalow it was just perfect it was a good side room and confortable bed. We felt safe no only in the hotel but in Tulum as well. The Japanese restaurant was amazing quality and the Ramon restaurant the food was very well put together. The shrimp tacos, the pizzas, the salads were all good. We really like the breakfast, because the fresh fruit, pleanty of choices of fresh bake bread and pleanty of coffee. Now for the negatives review I think everybody needs are different, we didn't care for AC nor a TV or internet in our room. We slept with the doors and windows open listing to the ocean and looking at the starts. If you are looking for all incluse type of resort to indulge in food and tequila this is not your place. However if you want to relax, reconect with nature and see the most amzing sun rise of your life this is the place. I hope you enjoy the white sand and turquoise waters of Tulum as much as we did. Namaste.

Stayed in March 2020
Reviewed: March 17, 2020

Adriana
Canada
6.0

“On the beach”
- • Leisure trip
- • Couple
- • Stayed 4 nights
The shower wasn't working very well. The employers beg for tips all the time,specially at the restaurant,no wifi.
The food is amazing,very price but good quality. its right on the beach.

Stayed in March 2020
Reviewed: March 14, 2020

Alina
Germany
10

“Awesome, very very nice and to be recommended”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
WLAN could be improved
Awesome staff, super nice location, beautiful rooms, honeymoon feeling. We came back 2 times. Everything was perfect, I can only recommend this place. the nice guys from the desk Daniel, Sofia and Saskia made our stay very special. Dream hotel on a dream beach. I hope, we can come back!

Stayed in March 2020
Reviewed: March 12, 2020

Jochen
Switzerland
8.0

Very Good
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Saul from the reception desk was very friendly and extremely supportive. He gave us a lot of information about Tulum and places to visit.

Stayed in March 2020
Reviewed: March 12, 2020

Jennifer
Australia
1.0

“Disappointing!!”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Everything. The guy with the glasses at reception was lazy and useless. Bad customer service! Hotel did not have the right room ready for me even though I specifically booked a room with two beds. Location was horrible. Far away from shops and restaurants. The only restaurant they had, only had a limited number of choices for eating. Food was bad. The restaurant kept charging me for boiled water for my baby's bottle, even though I spent heaps at their restaurant and even more on the room!! Unfair! No WiFi in rooms!! There were only a handful of good ppl working there...but hotel overall was overpriced!! Would NEVER STAY THERE AGAIN. Bad experience!
The interior deco of the rooms

Stayed in March 2020
Reviewed: March 5, 2020

Anonymous
United Kingdom

1 helpful vote
7.5

“Could be so much better”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
- our room was close to an electric generator which would be on day and night. So much noise - a shame given the hotel is in such a quiet location; - almost no pressure in the shower; - while breakfast is included in the price, there is no choice and the ‘options’ are exactly the same every single day; - waiters are very insisting when it comes to tips including at breakfast (although as mentioned above, breakfast is included in the hotel price); they make you feel very uncomfortable about tipping; - the beach area is a business on its own especially on weekends. As hote guests, we left our towels on a sunbed and made the staff aware we were going for walk and would be back later, only to come back and discover that our sunbed had been rented to other people (not staying at the hote ie: paying for the sunbeds). Although we got another sunbed in the end, the staff could not care less that our towels and personal stuff had disappeared.
- location is very good, in the quiet part of town (in the national park area so no fancy/loud restaurants there); - the beach is beautiful, staff would clean it every day (no seaweed in sight); - cabanas are very clean, bed really comfortable -

Stayed in March 2020
Reviewed: March 5, 2020

Constance
United States of America
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
The bed and pillows were not very comfortable.
Great location, right on the beach, with beds on the beach available for hotel guests. Staff amazingly nice. Very good breakfast.

Stayed in March 2020
Reviewed: March 1, 2020

Yan
France

5 helpful votes
8.0

“The place to be in Tulum if someone wants a peaceful place”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
I could have expected to get fresh grilled fish at one of the restaurant, being on the beach.
Location is outstanding. Our room-Pocna8 which is a family room but we took it for 2. I would recommend rooms 7-8-9 which are at highest floor. My son was at Maya6 which is a room front beach but on 2 floors (bedroom and bathroom). Little cold in the morning but quite an experience. The 2 restaurants are of good value and the servers are doing their best to give good service. The hotel is in the park, so very quiet and far from the big traffic on the other part of Tulum.

Stayed in February 2020
Reviewed: February 24, 2020

Helena
Belgium
10

“Paraside on earth”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Everything

Stayed in February 2020
Reviewed: February 21, 2020

Erikjourneytotheeast
Italy

2 helpful votes
10

“Can I remain here?”
- • Leisure trip
- • Couple
- • Stayed 3 nights
Well I would....naah just keep it up like this!
The location..OMG is sooo beautiful! The breakfast on the beach! The room/hut was..right on the beach The atmosphere was soo relaxed, the staff truly cozy!

Stayed in January 2020
Reviewed: February 21, 2020

Katrīna
Latvia

1 helpful vote
8.3

Very Good
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Probability would recommend developing property, like adding some sunbeds, a table or a hammock in the backyard (which is labeled as jungle view), but needs some little improvements
Our room was located next to the beautiful beach with two restaurants and beach club. Breakfast was really good ( included in the price). As the hotel is not located in the city center it was really quite and relaxing to stay here.

Stayed in January 2020
Reviewed: February 20, 2020

Luis
France
5.0

“Not worth the price”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The price I got in booking was first converted into pesos at a 20% lower rate than what I would have gotten at the bank or ATM. Therefore, I ended paying 100 dlls above what I was quoted by booking.com. On my next trip I will prefer to get the quote in the local currency if I am going to end up paying at whatever crappy exchange rate the hotel decides to give me. I booked an oceanfront and I was given a room in the back part of the hotel, no ocean front or view. When I complained they offered to switch me to an ocean front room that was a 3rd of the size and in a really bad condition.
The hotel was just ok. The location is the best thing of this hotel

Stayed in January 2020

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Hotel Hotel Poc Na Tulum

Hotel Poc Na Tulum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most popular amenities

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Hotel surroundings

What's nearby *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

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Restaurant

5 reasons to choose Hotel Poc Na Tulum

Why book with us?

See availability Amenities of Hotel Poc Na Tulum

Most popular amenities

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The fine print