Hotel Poc Na Tulum
Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 1166 reviews)
Real guests • Real stays • Real opinions
I really enjoyed the calming friendly vibe that this property and staff shower you with. If Cancun is too busy for you... This may be a better choice. Thank you, Horge, Antonio, Vicki, Hector, Alex, and everyone else who works this property that made our visit so enjoyable. The proximity of our beach suite to the beach and services was amazing. We could be at the beach within a minute yet were set into the trees just enough so it still felt private and very secure.

Beautiful place with unique buildings interspersed in the jungle and next to a great beach. The staff was very friendly and gave good suggestions for day trips. The restaurants on-site were good, again with delightful staff. You can get food & drinks brought out to you at the beach beds and chairs. There is also a good restaurant at a nearby place. The facility felt very safe - there is a guard at the gate 24/7. We had the room with the private pool on the roof, which was amazing. Though the entire coast was experiencing a lot of seaweed, Poc Na did a good job cleaning it up, making the beach a bit nicer than in front of some of the other places nearby. The yoga class was very friendly to newcomers, and doing yoga in the jungle was quite a cool experience. The place is peaceful and quiet at night.

Hotel consists of many beautiful cottages perfectly hidden throughout the serene jungle. All the greenery and little paths between were just amazing! Breakfast was very nice, with the sea view. Our villa also had the sea view and was nicely decorated with wonderful natural materials and amazing bathroom. The ruins are just a short walk away and a taxi can always be found on the street if you want to go to the town. The area of the north beach is a natural reserve and is very peacefull and quiet.

Excellent overall experience and top notch service. We loved that the property had multiple restaurants and "beach clubs" each with their own vibe and unique cuisine. Food was very good and fairly priced (expensive for Mexico but reasonable by Tulum beach front standards). Service was great including the front-desk (Hector and Alejandro), in the restaurants (Jorge at Ramon). Daily yoga was also much better than expected led by a great and engaging instructor (Allix). Very nice room with our own private terrace w chairs and hammock.

location in national park, great breakfast, room „hidden” in the jungle

We finally found the perfect place to enjoy the beautiful beach of Tulum without the bumping club music into all hours of the night! Cannot say enough great things about our experience at Poc na and cannot wait to visit again. We traveled with our two young girls (4 & 1 years-old) and had a wonderful time enjoying the beach and biking to and from town. The staff were all wonderful and so sweet with the kids and the included breakfast was a total bonus.

The most beautiful beachfront location amongst the jungle. It was perfect for lounging by the day and stargazing by the night. Not close to the town nor the Hotel Zone (you'll need to cab), but this was exactly what we liked about it. Beach felt cleaner and more pristine than any other. Service was also lovely - thank you Alejandro and Enrique for making us feel welcome even before check-in! Food/ drink at Ramon and Cleo was also delicious!

perfect, room great, beach club wonderful, staff extremely helpful, walking distance to ruins, yoga onsite, breakfast yummy

The beach club and its restaurant was quite nice. The food was really good including the breakfast. Rooms have comfortable beds and it was spacious. Friendly staff.

this was second time visiting and just as great as the first. comfortable bed, peaceful ambience, lots of vegetation everywhere, nice view and sounds of the ocean from the deck and the room. staff was great again, and breakfast was fantastic with a good mix of options from eggs to yogurt with fruit and granola.

- What guests loved the most:
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David
United States of America
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Anthony
United States of America
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Ivan
Germany
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William
United States of America
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Anna
Poland
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Meghan
United States of America
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Rachel
Taiwan
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Dana
United States of America
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Paylun
Netherlands
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Adam
United States of America
Categories:
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Located inside the Tulum Archaeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site.
Certain rooms have views of the sea or garden.
There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs.
The area is popular for snorkeling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is, while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Las Palmas Beach
8.3 Very good beach250 feet from propertyParaíso Beach
8.2 Very good beach1,450 feet from propertyPlaya Pescadores
7.9 Good beach2,450 feet from propertyPlaya Santa Fe
8.1 Very good beach3,400 feet from propertyRuinas Beach
8.1 Very good beach5,200 feet from propertySouth Tulum Beach
8.3 Very good beach1 miles from property
- Can a cot be placed in the room?Yes. Hotel Poc NaAnswered on 23 January 2020
- Does the room have 2 twin beds and a queen? Thank you?Dear Guest, The room has a king bed if you request in advance is possible to have an extra single bed in the room, best regardsAnswered on 1 March 2021
- Are you offering Covid Tests for guests returning to US??Dear Guest, Thank you very much for getting in touch with us, We can help you to set up a Covid test, PCR & Antigen, we can book it at least 1 day b..Answered on 1 February 2021
- Hola, ustedes tienen personal para recogernos en el aeropuerto?Estimado huésped, Ofrecemos transportación con diferentes costos, Van regular en 130 usd, Strech limosine por 150 usd y suburban 170 usd, Saludos So..Answered on 25 January 2021
- I DO NOT SEE THE PRIVET POOL ON THE PICTURES ?Dear Guest, Thank you very much for getting in touch with us, We have a really nice beach since we don't offer a pool, Best regards Socorro MayAnswered on 14 February 2021
- Still looking?
Ramon
Food: Mexican
Open for: Breakfast, Brunch, Lunch, Dinner
Cleo
Food: Mediterranean, Local, International
Open for: Breakfast, Lunch, Dinner
Kogure
Food: Japanese
Open for: Lunch, Dinner
Berna
Food: International, Grill/BBQ
Open for: Lunch
- Toilet paper
- Towels
- Bathtub or shower
- Free toiletries
- Hairdryer
- Linens
- Beachfront
- Private beach area
- Terrace
- Garden
- Electric kettle
- Live music/Performance
- Happy hourAdditional charge
- Beach
- SnorkelingAdditional charge
- DivingAdditional chargeOff-site
- Bar
- Restaurant
- Daily housekeeping
- Concierge
- Baggage storage
- Tour desk
- LaundryAdditional charge
- 24-hour front desk
- Room service
- Fire extinguishers
- 24-hour security
- Air conditioning
- Fan
- Family rooms
- Non-smoking rooms
- Spa/Wellness packages
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- MassageAdditional charge
- SpaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Restaurant is closed from Mon, Apr 01, 2019 until Fri, Apr 12, 2019
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hotel Poc Na Tulum
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Hotel Poc Na Tulum offers the following activities/services (charges may apply):
- Spa
- Massage
- Snorkeling
- Diving
- Beachfront
- Beauty services
- Live music/Performance
- Body wrap
- Happy hour
- Body treatments
- Beach
- Private beach area
- Facial treatments
- Spa facilities
- Body scrub
- Spa/Wellness packages
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The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at Hotel Poc Na Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).
Breakfast option(s) include:
- À la carte
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Room options at Hotel Poc Na Tulum include:
- Double
- Family
- Suite
- Bungalow
- Twin
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Hotel Poc Na Tulum has 4 restaurants:
- Kogure
- Berna
- Ramon
- Cleo
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Hotel Poc Na Tulum is 1.9 miles from the center of Tulum.