Name: Hotel Poc Na Tulum
Address: Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico, Carretera Tulum-Bocapaila S/N, Quintana Roo, 77780, Mexico
Price range: Prices for upcoming dates start at $200 per night (We Price Match)
Rating: 8.1

Info & prices
Facilities
House rules
The fine print
Guest reviews (805)

Hotel Hotel Poc Na Tulum

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access).

Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico – Excellent location – show map

A bed or beds in a room at Hotel Poc Na Tulum

A general sea view or a sea view taken from the hotel

A view of the pool at Hotel Poc Na Tulum or nearby

Lock in a great price for Hotel Poc Na Tulum – rated 8.1 by recent guests!

to get started.

The location was chill and listening to the ocean waves at night so peaceful.

Eileen

United States of America

Location was beautiful!! Great great food and drinks.... beach was absolutely beautiful

David

United States of America

The room was clean and big! A beautiful location right at the beach.

Adela

Mexico

Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design. The room that we stayed in was for a total of 3 adults and 2 children, we were comfortable and the room was beautiful. Nice hammock and table outside the room to have some drinks at night while kids were sleeping. Breakfast was included, it was huge and delicious. Drinks and food at the restaurant were expensive. We decided to go to town, got a big ceviche and a six pack of beer and brought it to the beach. Only spend 30 dollars in total and all of us ate instead of the 40 dollars that we spend a night before just for a guacamole and a pizza.

Paulina

United States of America

Beautiful personal spaces with a relaxed and beachfront feel. Staff is excellent.

Emma

United States of America

Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view. The staff was very friendly and accommodating for any request we had. Although the seaweed was a bit of a downer, the staff swiftly cleaned the beach daily so that you could wade (and swim) with a sandy shore. Also, you are within a 30 minutes walk to the Tulum ruins! One of the closest hotels to the ruins!

Anastasia

United States of America

Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent - 3 employees in particular - Janina, Freddy and Herrardo. They took care of us like family and thats exactly why I will HIGHLY RECOMMEND this place and will return again. The resort may not be 5 star but they sure know how to treat their customers like royalty and spoil them silly.

Priya

India

Loved the ambience, the staff were excellent and accommodated my requests. Peaceful property...exactly what I was looking for

Dawn

United States of America

The staff is really helpful, the breakfast is above expected. They changed our room because we didn’t like the room (it was very small and i am not able to enter inside the room. Also bathroom was outside of the room)

Can

Turkey

Restaurant is really nice, ensalda mexicana by Fermin’s Cheff is really nice and perfect taste. It’s in the beach closer to Tulum archeological zone. Really good. Late checkout is available.

Josue

Mexico

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9.1

Excellent location!
Highly rated for:
Nearby beaches
Highly rated for:
Views from the property
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Views from the property

What guests loved the most:
“The location was chill and listening to the ocean waves at night so peaceful.”

Eileen United States of America
“Location was beautiful!! Great great food and drinks.... beach was absolutely beautiful”

David United States of America
“The room was clean and big! A beautiful location right at the beach.”

Adela Mexico
“Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design.”

Paulina United States of America
“Beautiful personal spaces with a relaxed and beachfront feel. Staff is excellent.”

Emma United States of America
“Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view.”

Anastasia United States of America
“Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent...”

Priya India
“Loved the ambience, the staff were excellent and accommodated my requests. Peaceful property...exactly what I was looking for”

Dawn United States of America
“The staff is really helpful, the breakfast is above expected. They changed our room because we didn’t like the room (it was very small and i am not able to enter inside the room.”

Can Turkey
“Restaurant is really nice, ensalda mexicana by Fermin’s Cheff is really nice and perfect taste. It’s in the beach closer to Tulum archeological zone. Really good. Late checkout is available.”

Josue Mexico

One of our top picks in Tulum.Located inside the Tulum Archaeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site.

Certain rooms have views of the sea or garden.

There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs.

The area is popular for snorkeling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is , while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

Hotel Poc Na Tulum has been welcoming Booking.com guests since Aug 10, 2016

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Most popular facilities

Beachfront

Free WiFi

Free parking

Family rooms

Restaurant

Non-smoking rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“sea view”
22 related reviews

“beach club”
19 related reviews

“beautiful location”
18 related reviews

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

Free private parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Poc Na Tulum?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Partial Ocean View Limited Air Conditioned 1 queen bed
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Max adults: 4	Family Jungle View Limited Air conditioned 1 queen bed or 1 king bed and 1 bunk bed
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Max adults: 2	Palapa Ocean Front Limited Air conditioning 1 queen bed or 1 twin bed and 1 king bed
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Max adults: 2	Palapa Ocean Front Fan 1 king bed
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Max adults: 2	Palapa Sky Ocean Front 1 full bed
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Max adults: 4	Family Ocean View Limited Air Conditioned 1 bunk bed and 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Jungle View with bathtub 1 king bed
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Max adults: 2	Master Plunge Pool Panoramic View 1 king bed
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Just booked in Tulum 1 property like Hotel Poc Na Tulum was just booked in the last 15 minutes

Hotel surroundings

–

What's nearby *

Tulum Archeological Site
1.1 miles
Parque Nacional Tulum
1.3 miles
Bus station Tulum Ruins
1.4 miles
Tulum Bus station
2 miles
Ziggys
3.4 miles
Cesiak
5.8 miles
Sian Ka´an Biosphere Reserve
7.9 miles
Cenote Dos Ojos
8.8 miles
Xel Ha
9.6 miles
Xcacel-Xcacelito
10.8 miles

Restaurants & Markets *

Chedrahui Supermarket
0.6 miles
Restaurant
0 miles
Cafe/Bar
0 miles

Beaches in the Neighborhood

Las Palmas Beach White sand
250 feet
Paraíso Beach White sand
1,450 feet

Closest Airports *

Cozumel International Airport
39.2 miles

Restaurant

Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

House rules Hotel Poc Na Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Visa Mastercard Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please consider that this hotel is 100% smoke free.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests staying at Hotel Poc Na Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

Breakfast option(s) include:
- American
Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 12:00 PM.
Room options at Hotel Poc Na Tulum include:
- Double
- Family
- Suite
Hotel Poc Na Tulum offers the following activities/services (charges may apply):
- Massage
- Snorkeling
- Diving
- Beachfront
- Private beach area
- Beach
From the nearest airport, you can get to Hotel Poc Na Tulum by:
- Airport shuttle (arranged by property) 150 minutes
The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
The following parking options are available to guests staying at Hotel Poc Na Tulum (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
Hotel Poc Na Tulum has 1 restaurants:
- Restaurant

“Inside the archeological area of Tulum, the hotel is in the middle of its own jungle, beautiful and creative design. The room that we stayed in was for a total of 3 adults and 2 children, we were comfortable and the room was beautiful. Nice hammock and table outside the room to have some drinks at night while kids were sleeping. Breakfast was included, it was huge and delicious. Drinks and food at the restaurant were expensive. We decided to go to town, got a big ceviche and a six pack of beer and brought it to the beach. Only spend 30 dollars in total and all of us ate instead of the 40 dollars that we spend a night before just for a guacamole and a pizza.”

“Beautiful lodgings, very comfortable bed, delicious food at the restaurant which is located right on the beach with a beautiful view. The staff was very friendly and accommodating for any request we had. Although the seaweed was a bit of a downer, the staff swiftly cleaned the beach daily so that you could wade (and swim) with a sandy shore. Also, you are within a 30 minutes walk to the Tulum ruins! One of the closest hotels to the ruins!”

“Everything from check in to check out was perfect. The isnt 1 thing which is great about this hotel - The location, the property itself and most importantly the WONDERFUL staff made my stay excellent - 3 employees in particular - Janina, Freddy and Herrardo. They took care of us like family and thats exactly why I will HIGHLY RECOMMEND this place and will return again. The resort may not be 5 star but they sure know how to treat their customers like royalty and spoil them silly.”

“The staff is really helpful, the breakfast is above expected. They changed our room because we didn’t like the room (it was very small and i am not able to enter inside the room. Also bathroom was outside of the room)”

“Restaurant is really nice, ensalda mexicana by Fermin’s Cheff is really nice and perfect taste. It’s in the beach closer to Tulum archeological zone. Really good. Late checkout is available.”

See all guest reviews for Hotel Poc Na Tulum

Newest Reviews for Hotel Poc Na Tulum

Reviewed: February 20, 2020

Luis
France
5.0

“Not worth the price”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The price I got in booking was first converted into pesos at a 20% lower rate than what I would have gotten at the bank or ATM. Therefore, I ended paying 100 dlls above what I was quoted by booking.com. On my next trip I will prefer to get the quote in the local currency if I am going to end up paying at whatever crappy exchange rate the hotel decides to give me. I booked an oceanfront and I was given a room in the back part of the hotel, no ocean front or view. When I complained they offered to switch me to an ocean front room that was a 3rd of the size and in a really bad condition.
The hotel was just ok. The location is the best thing of this hotel

Stayed in January 2020
Reviewed: February 13, 2020

Michaela
Czech Republic

1 helpful vote
9.6

“Amazing! We had a great time. :-)”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
There is no internet connection in the rooms, neither in the restaurant. You can only catch one at the reception but it is slow.
The location is really fantastic. Situated right on the beach the hotel has quite a few cottages/bungalows. We had one with a picturesque view on the turquoise water and a long stripe of white tender sand beach, which was gorgeous. The hotel has its open space restaurant which is situated on the beach too. The waiters were very friendly, smiley and super kind. The Assistent manager too. They really did their best to make guests happy. Big thank you to all of them for making our stay so pleasant. :-)

Stayed in February 2020
Reviewed: February 10, 2020

Jens
Denmark

1 helpful vote
7.0

Good
- • Leisure trip
- • Couple
- • Stayed 1 night
I don't know if the staff is not trained well. But you felt very unwelcome and as an inconvenience whenever you passed the reception area, which you have to go through in order to get to the restaurant and beach. The breakfast is decent but what really keeps us away from this place in the future was the fact that the waiters begs for tips for the free breakfast - you have to sign a receipt after having breakfast and it is just plain uncomfortable having a waiter breathe down your neck while anticipating what kind of tip he will get. I don't mind tipping, but if the breakfast is included it is included. The hotel needs to address the problem and pay the staff apparently. Otherwise charge 100-200 pesos for the breakfast and let the staff get this amount.
The room was very big and open with windows facing every direction and a large comfortable bed. The bathroom had a massive shower head and double sinks. Outside the room is a small area for relaxation with a hammock and a fatboy. The beach on this side of Tulum is a nicer and more quiet than the one closer to the city.

Stayed in February 2020
Reviewed: February 10, 2020

Ayca
Denmark

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 1 night
I had this place cheaper than another place I stayed in Tulum and I can say this one was much better with a nice beach bar, restaurant, service, natural beauty, etc. Strongly recommended. Very nice breakfast is included.

Stayed in February 2020
Reviewed: February 7, 2020

Rachel
United Kingdom

4 helpful votes
6.3

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Disappointed as it was very expensive for what it was. We had stayed in much cheaper hotels that were just as nice on the Mexican Gulf side of the peninsula. The hotel (like other hotels in the area) relies on foreign tourists who are prepared to pay US/European hotel prices. Not much atmosphere either.

Stayed in January 2020
Reviewed: February 4, 2020

Luis
Chile
10

“Will definitively come back!”
- • Leisure trip
- • Family with young children
- • Stayed 6 nights
- • Submitted from a mobile device
Large room great for my family! Right on the beautiful beach of Tulum and steps from the Mayan ruins. Friendly and dedicated staff.

Stayed in February 2020
Reviewed: February 4, 2020

Anonymous
Mexico
7.0

Good
- • Leisure trip
- • Group
- • Stayed 4 nights
The property and staff had an improv feeling to them.
In general, staff had a very good attitude.

Stayed in February 2020
Reviewed: February 3, 2020

Christopher
Sweden

1 helpful vote
7.0

Good
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
Toalett was not very private in the room that we had. The restaurant was a little bit on the expensive side.
Placement on the beach.

Stayed in January 2020
Reviewed: January 29, 2020

Clément
France

9 helpful votes
9.2

“Relaxing retreat on the beach”
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
WiFi in rooms would definitely be a plus since there isn’t really a dedicated common area to sit in with a laptop. Intermittent hot water during “rush hours”. A few extra amenities in the room could make the stay even better: hair drier, bottled water, etc.
The staff is very kind and helpful, both at the front desk and restaurants. I got pretty good value for money since I got upgraded to a beachfront bungalow. The property is literally located on the beach, it’s quiet, very relaxing stay overall. The beach is far from crowded and there wasn’t any seaweed in January. There is a free guarded parking on property, renting a car is probably the best option to get around.

Stayed in January 2020
Reviewed: January 28, 2020

Eileen
United States of America
10

“This was exactly what I needed to relax on vacation.”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The location was chill and listening to the ocean waves at night so peaceful.

Stayed in January 2020
Reviewed: January 24, 2020

Elif
Turkey
6.0

Pleasant
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
They couldn't give us the room we booked. They gave us an "upgraded" room. Although we liked the room they offered, it wasn't nice going all the way there and not getting the room you booked. We had no hot water! (Only once in 2 days)
Location is good. The bungalow was right by the beach and the view was amazing. Breakfast was best of quality.

Stayed in January 2020
Reviewed: January 23, 2020

John
United Kingdom
9.2

“Staff training would help”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Some staff ( those too busy to put their phones down and offer some proper customer interaction ) Restaurant prices
Location Views Beach Some staff ( Alan )

Stayed in January 2020
Reviewed: January 23, 2020

John
United Kingdom

11 helpful votes
9.2

“Tower Room Ocean view”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Constant requests by restaurant staff for tips
Location Beach Views Chilled vibe

Stayed in January 2020
Reviewed: January 18, 2020

Marita
Austria

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The staff at the restaurant was not very professional, long waiting times and very chaotic staff. We had to wait even for the included breakfast 30- 45minutes and at lunch we did not get what we ordered. Furthermore the prices in the restaurant are very high, you even have to pay for the water 50mxn. It is loud in the afternoon due to the partys from beach club but not in the evening. There is no WLAN in the rooms, only at reception and restaurant..
The bungalows are really great, extremly beautiful view (beach and very green) with big terrace. You even have an own hammock there and they are built in a way that you feel alone but still only need 20meters to the beach. Very very cool! The room and bedroom are big and comfortable.

Stayed in January 2020
Reviewed: January 15, 2020

Paul
Netherlands

4 helpful votes
6.7

Pleasant
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Value for money. Need to pay for almost everything in the hotel. Sun beds were not comfortable, quality of the food in the normal restaurant is not great.
The staff was great. The receptionist helped us out a lot the 3 nights we stayed there, thanks again. And, the Japanese Restaurant is AWESOME!

Stayed in January 2020

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Hotel Hotel Poc Na Tulum

Hotel Poc Na Tulum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Most Popular Landmarks *

Restaurant

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See availability House rules Hotel Poc Na Tulum takes special requests – add in the next step!

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