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Hotel
Hotel Poc Na Tulum
Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 1176 reviews)
Real guests • Real stays • Real opinions
room was great, food great nd location, beach beautiful

Breakfast was good, service was great, location was amazing, style of hotel was amazing.

Hotel Pocna is a truly magnificent experience. Everything about our stay was perfect. The staff and service are incredible! We spent our honeymoon here for a week and can’t wait to come back! Edwards is amazing at his job and gave us the best treatment and local recommendations. The free breakfast exceeded our expectations! The food and drinks were so delicious you never want to leave. The hotel is located in Tulum National Park which is a truly unique experience. It’s more private and nicer overall than Tulum town but close enough to enjoy the clubs and nightlife. We enjoyed a tour recommended by Genaro, Sian Kan which we absolutely loved. We rented bikes, checked out local cenotes and even took a quad out to explore even more. Thank you guys so so much for making our week so relaxing, special, and probably the best trip of our lives. We can’t wait to come back! Miss you guys already, Kristin and Dan xx

The location of the hotel was amazing. From the moment I entered the staff went above and beyond with kindness. The room was beautiful. The hotel was in a quiet and beautiful area.

The room was specious and clin and it overlooked the ocean which we liked.

The rooms were super clean and beautifully decorated. The shower had great flow and the air conditioning unit was completely silent. The jungle paths around the property, and the jungle yoga studio are enchanting. The included breakfast was delicious and had a variety of delicious juices and sweet and savory options, the quesadillas are my favorite. The staff made us feel like family, especially at reception, Edward and his crew were just wonderful. We will miss them! The location is on the quiet side of the beach and nights you can only hear the waves on the beach, no crazy parties around here.

chill vibe in the north side of the beach, seaweed was cleaned daily, staff was great, sushi is a must try!

Location (if you like quieter places. Jungle surroundings. The bungalo setup. You can go barefoot and in a swimsuit from most rooms to the beach. The front desk is helpful

The grounds were beautiful, perfect mix of jungle and beach with private casitas and daybeds. Included breakfast is good, but the coffee is terrible. The room is giant, but the shower gel smells like cough syrup and the water is a bit salty and leaves you sticky.

the room was very clean and beautiful! loved that we had our own back patio with the giant mirror. best part was the beach was right our our back door! All the staff were friendly and helpful

- What guests loved the most:
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Amado
United States of America
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Aaliah
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Kristin
United States of America
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Shannon
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Tatiana
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Darcy
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Fiorella
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Alexander
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Jacklyn
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Athena
United States of America
Categories:
4 reasons to choose Hotel Poc Na Tulum
Las Palmas Beach
8.5 Very good beach250 feet from propertyParaíso Beach
8.4 Very good beach1,450 feet from propertyPlaya Pescadores
8.1 Very good beach2,450 feet from propertyPlaya Santa Fe
8.3 Very good beach3,400 feet from propertyRuinas Beach
8.2 Very good beach5,200 feet from propertySouth Tulum Beach
8.6 Excellent beach1 miles from property
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The property usually replies within a few days
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Can a cot be placed in the room?Yes. Hotel Poc NaAnswered on January 22, 2020
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Does the room have 2 twin beds and a queen? Thank you?Dear Guest, The room has a king bed if you request in advance is possible to have an extra single bed in the room, best regardsAsked about: Casa Pocna Jungle View Suite A/C • Answered on March 1, 2021
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Are you offering Covid Tests for guests returning to US??Dear Guest, Thank you very much for getting in touch with us, We can help you to set up a Covid test, PCR & Antigen, we can book it at least 1 day before the test and your´ll get the test results in maximal 24 Hours, Best regards Socorro MayAnswered on February 1, 2021
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Hola, ustedes tienen personal para recogernos en el aeropuerto?Estimado huésped, Ofrecemos transportación con diferentes costos, Van regular en 130 usd, Strech limosine por 150 usd y suburban 170 usd, Saludos Socorro MayAnswered on January 25, 2021
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Hello, Jungle view suite has 2 twin beds and a queen bed in description. I don't see them in the pictures. Can you confirm that it has 2 twin beds that can be united and another queen bed? Thank you.Dear Guest, We have only 3 jungle view room with one king bed and a bunk bed, in case you wich to have one of this you have to choose it directly trough Booking.com, Best regards Socorro MayAsked about: Casa Pocna Jungle View Suite A/C • Answered on March 17, 2021
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Tulum Archeological Site1.1 miles
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Parque Nacional Tulum1.3 miles
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Bus station Tulum Ruins1.4 miles
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Tulum Bus station2 miles
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Ziggys3.4 miles
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Cesiak5.8 miles
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Sian Ka´an Biosphere Reserve7.9 miles
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Cenote Dos Ojos8.8 miles
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Xel Ha9.6 miles
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Xcacel-Xcacelito10.8 miles
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Restaurant0 miles
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Cafe/Bar0 miles
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Las Palmas Beach250 feet
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Paraíso Beach1,450 feet
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Playa Pescadores2,450 feet
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Playa Santa Fe3,400 feet
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Ruinas Beach5,200 feet
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Cozumel International Airport39.2 miles
Ramon
Food: Mexican
Open for: Breakfast, Brunch, Lunch, Dinner
Cleo
Food: Mediterranean, Local, International
Open for: Breakfast, Lunch, Dinner
Kogure
Food: Japanese
Open for: Lunch, Dinner
Berna
Food: International, Grill/BBQ
Open for: Lunch
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Restaurant is closed from Mon, Apr 01, 2019 until Fri, Apr 12, 2019
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hotel Poc Na Tulum
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Hotel Poc Na Tulum offers the following activities/services (charges may apply):
- Spa
- Massage
- Snorkeling
- Diving
- Beachfront
- Facial treatments
- Live music/Performance
- Spa facilities
- Beauty services
- Body scrub
- Beach
- Spa/Wellness packages
- Body treatments
- Private beach area
- Body wrap
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Guests staying at Hotel Poc Na Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).
Breakfast option(s) include:
- À la carte
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The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hotel Poc Na Tulum has 4 restaurants:
- Kogure
- Berna
- Cleo
- Ramon
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From the nearest airport, you can get to Hotel Poc Na Tulum by:
- Airport shuttle (arranged by property) 2h 30min
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Room options at Hotel Poc Na Tulum include:
- Double
- Family
- Suite
- Bungalow
- Twin
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Check-in at Hotel Poc Na Tulum is from 3:00 PM, and check-out is until 12:00 PM.
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Hotel Poc Na Tulum is 1.9 miles from the center of Tulum.