Name: Hotel Poc Na Tulum
Address: Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico, Carretera Tulum-Bocapaila S/N, Quintana Roo, 77780, Mexico
Rating: 8.0

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Guest Reviews (813)

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Hotel Hotel Poc Na Tulum

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access.

Carretera Tulum-Bocapaila S/N, 77780 Tulum, Mexico –

“Proximity to beach - you can't beat it especially if you have a bungalow #6. Very romantic, the view is amazing the hammock is perfect. Shower is good, hot water runs good. Staff was very friendly and helpful. The environment and the way the hotel is laid out is very cool.”

Georgelina

United States of America

“The staff was very nice and attentive. The food was very good and reasonably priced. There were always clean beach towels available and the staff helps you get a taxi to town if needed. There are other great restaurants nearby and beach is perfect!”

Morganne

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Newest Reviews for Hotel Poc Na Tulum

Reviewed: December 5, 2018

Renata
Czech Republic
8.8

Excellent
- • Business trip
- • Group of friends
- • 2 rooms
- • Stayed 2 nights
Beware! A night before our leaving, it was on 29.11.2018, the resort was from unexpected reasons closed! They probably cut down some endemic species (trees) to build their cabaňas. We had to go away in an hour under the supervision of local police! Now our group is waiting for refund of this last night...
Location/surroundings of cabaňas is fantastic. It does not have any competitors in Riviera Maya, we think... :-)

Stayed in November 2018
Reviewed: November 24, 2018

Ilaria
Italy
9.2

Awesome
- • Leisure trip
- • Couple
- • King Sea View No Air conditioned
- • Stayed 5 nights
- • Submitted from a mobile device
The staff is always asking what room you are in , maybe they have problem with other people from out introducing , but they could find a better solution that ask 4/5 times per day to the guests in which room they are . Restaurant is not so good .. but I am very selecting with food .
The place has the best position you can find , bungalow are immersed in the vegetation so you have your own privacy but you can see the sea from the window , from terrace and from shower ! Wow .

Stayed in November 2018
Reviewed: November 23, 2018

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Family Room with Sea View Limited Air conditioned
- • Stayed 1 night
- • Submitted from a mobile device
The food at the restaurant didn’t represent the standards of the rooms! Good but not what someone would expect for such a hotel.
The location of the hotel is amazing and the view from the rooms was stunning! The rooms are very nice and comfortable just right to make you part of the landscape.

Stayed in November 2018
Reviewed: November 9, 2018

Anonymous
Sweden
7.1

Good
- • Leisure trip
- • Couple
- • Superior Sea View Limited Air conditioned
- • Stayed 7 nights
- • Submitted from a mobile device
The breakfast that was included was not much of a breakfast. Nothing to put on the bread except for sweets. As it was quite expensive in the restaurant it was not ideal to order extra of the menu every day. We also had an invasion of ants, but that is maybe what you have to expect when you literally live on the beach.
We loved the location and the beach. We lived in one of the bungalows which had sea view! That was magical. Overall we are satisfied and would possibly live there again but it was a little bit to expensive for what you get.

Stayed in November 2018
Reviewed: November 8, 2018

Rick Jansz
Netherlands
Age group: 25 – 34
5.8

Okay
- • Leisure trip
- • Couple
- • Superior Sea View Limited Air conditioned
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was disappointing. The sea view bungalow had no sea view unless standing on our toes. No room wifi.
Room was cosy, nice design.

Stayed in November 2018
Reviewed: November 7, 2018

Josephine
Germany
Age group: 25 – 34
5.8

Okay
- • Leisure trip
- • Couple
- • King Sea View No Air conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
We stayed in a bungalow, for this the price was really high! The roof of our terrace had so many holes, so when it was raining, we had to stay inside, which is after a time pretty uncomfortable. The bed squeaked with every move during the night. Breakfast was ok, but eggs should be included in the price.
Beach club is nice (sun beds), close to Tulum ruins, 10 min away from Tulum by taxi, menu of restaurant is good but could be more, we had a really nice waiter, who take care of us (Fifi)

Stayed in November 2018
Reviewed: November 6, 2018

Georg
Germany
6.3

Pleasant
- • Leisure trip
- • Group of friends
- • Superior Sea View Limited Air conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
We payed 160€ per night and the room doesn‘t even have a little fridge! When the daily outside temperatures are 30 degrees and above, it would really help to keep some water cool. The wifi is also just working in the restaurant and parts of the beach - what a nice way to bring all the guests to the restaurant paying extra while drinking cold drinks and using the internet. The breakfast is a joke. The continental breakfast in every other 50€ hotel is way better, not even some eggs were included but had to be payed extra.
Incredible views, nice beach, very friendly staff

Stayed in November 2018
Reviewed: November 6, 2018

Chinh
Australia
10

“Beach bungalow perfection”
- • Leisure trip
- • Couple
- • Bungalow Partial Ocean View Limited Air Contidioned
- • Stayed 1 night
- • Submitted from a mobile device
Only minor “issue” we had was that the toilet and shower are separated by a wall and no roof/ceiling- you’re essentially in the one room. Which can make for awkwardness when someone is using the bathroom.
If you’re looking for a quiet, tranquil location for a good price this is it. Our bungalow was located right on the beach. The room was very clean and just as pictured. We rented bikes and rode to the nearby ruins and to town, about 20mins away. The hotel is located on the quiet end of the beach road, so if you’re looking to go out you will need to take a taxi.

Stayed in October 2018
Reviewed: November 6, 2018

Louise
Australia
4.6

“Awful!”
- • Leisure trip
- • Solo traveler
- • Bungalow Partial Ocean View Limited Air Contidioned
- • Stayed 2 nights
- • Submitted from a mobile device
This property was over priced and extremely ordinary. The food was expensive and in many cases inedible. On top of that the hotel took a USD3000 pre authorisation from my credit card instead of pesos. Tulum is fast becoming ruined by over develpment with effluent being pumped directly into the ocean. I would not recommend this property to anybody.

Stayed in October 2018
Reviewed: November 4, 2018

Danae
United States of America
10

“Family Run Hotel ”
- • Leisure trip
- • Couple
- • Superior Sea View Limited Air conditioned
- • Stayed 4 nights
- • Submitted from a mobile device
The Location was Great! The food, the room, the staff!

Stayed in November 2018
Reviewed: November 2, 2018

Anonymous
Italy

3 helpful votes
7.1

Good
- • Leisure trip
- • Group of friends
- • Superior Sea View Limited Air conditioned
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast should be improved
Quiet place to retreat

Stayed in November 2018
Reviewed: November 2, 2018

Georgelina
United States of America
10

“Beatiful, Relaxing and Fun”
- • Leisure trip
- • Couple
- • Superior Sea View Limited Air conditioned
- • Stayed 4 nights
Restaurant is a little pricey and they can charge whatever they want because there are no stores near you and only other hotel restaurants. Rooms should have a mini bar so guests can hold their drinks in there at night....people get thirsty late :).
Proximity to beach - you can't beat it especially if you have a bungalow #6. Very romantic, the view is amazing the hammock is perfect. Shower is good, hot water runs good. Staff was very friendly and helpful. The environment and the way the hotel is laid out is very cool.

Stayed in October 2018
Reviewed: October 30, 2018

Netcy
United States of America
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Superior Sea View Limited Air conditioned
- • Stayed 2 nights
- • Submitted from a mobile device
Small option for the free Breakfast but you can order other food there.
Location from my bungalow to the beach was amazing. Waking up to that view was a great start.

Stayed in October 2018
Reviewed: October 30, 2018

Jason
United Kingdom

1 helpful vote
10

“Paradise . Absolutely loved it 😎”
- • Leisure trip
- • Family with young children
- • Family Room with Garden View Limited Air Conditioned
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing I didn’t like was was having to leave after only 2 nights !!!!!!!
Fantastic location . Fantastic beach great food lovely room friendly staff great day time DJ playing lovely chilled funky chunky house music . This place is paradise !!!!!!!!! Great for kids great for adults . I’ve been to many places in Asia and this rates at the very top !!!! Can’t wait to go back .

Stayed in October 2018
Reviewed: October 29, 2018

Nicole
United States of America
10

“Poc Na is where the jungle meets the ocean. I never want to”
- • Leisure trip
- • Couple
- • Bungalow Partial Ocean View Limited Air Contidioned
- • Stayed 3 nights
- • Submitted from a mobile device
I can’t think of anything! Our stay was so lovely.
We loved our stay at Poc Na. The staff was so friendly and helpful. The hotel itself is beautiful and lush. The beach was picturesque and well kept. The food at the restaurant was delicious and the servers were lovely and so kind. The room was spacious and offered everything we needed: a comfortable bed, a place to cool off from the heat, a nice shower, and a safe for our passports and valuables. There’s only WiFi in the restaurant which we appreciated since we were able to disconnect from social media while in our room. There’s free parking on site and Poc Na is located about a 5-10 minute drive to the hotel zone which made for a very peaceful and relaxing stay. There are restaurants and beach clubs within walking distance for folks who prefer not to drive. We can’t wait to stay here again!

Stayed in October 2018

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Hotel Hotel Poc Na Tulum

Hotel Poc Na Tulum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests love...

Availability

Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Restaurants & Markets

Closest Airports

What Travelers Love About This Location

Restaurant

4 reasons to choose Hotel Poc Na Tulum

Why book with us?

Facilities of Hotel Poc Na Tulum

Most Popular Facilities

Outdoors

Health & Wellness Facilities

Pets

Activities

Food & Drink

Internet

Parking

Services

General

Languages Spoken

House Rules Hotel Poc Na Tulum takes special requests – add in the next step!

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Hotel Poc Na Tulum

Hotel surroundings – Guests loved walking around the neighborhood!