The location is great, the restaurants and pool area are really pretty.

Lorena Colombia

friendly staff, very clean, good value for your money.

Minerva United States of America

the property wasn’t exceptionally luxurious but it was worth the pay. the food was great and drinks as well.

Juan United States of America

Everything was perfect! Room, food, facilities, staff, check in and check-out process were pretty simple. Cocktails and drinks were awesome. If you go there ask for Mr. Guadalupe, best waiter ever!

Kevin United States of America

I loved everything about this property. I love how the rooms are set up. I love how clean it is and how friendly the staff are. The resort was the perfect place for my family. It was safe and very picturesque.

Monique United States of America

It was an amazing experience. We had the chance to stay in the penthouse and have a better viewpoint of the poolside and ocean. The rooms were kept clean and organized by the staff every day. The food was overwhelming-pretty darn good. This resort really knocked my socks off. It was amazing. The staff was nice all the way around.

Enrique United States of America

Everyone was very nice and helpful. Great food and OK drinks (need to ask for a double)

Maggie United States of America

Everything was good. The staff is friendly and very helpful, the food is delicious, as well as the drinks!

Beatriz United States of America

Food was good, alittle variety everyday. Travel to other parts of cancun were extremely easy, there's a bus stop within a 5 minute walk of the hotel entrance that takes you anywhere up and down the strip for $1 per person. Pool and outside bar area is where we spent most of our time soaking up the 85° temps. The shower in the room was awesome...large and great water pressure.

James United States of America

The staff was clearly one of the best things about this place. They were all very friendly, helpful and welcoming. The travel agency inside the hotel was nice and had better prices for the tours we were interested in doing. Massage service was great, very relaxing. Good options of food and drinks. Facilities were cleaned on a regular basis and covid measures like hand sanitizers everywhere and the use of masks were mandatory. Also, the laboratory guy went to our room to collect our PCR test which was very handy, we booked it through email and it all worked well. Results came on time. Tours with Xcaret company were the best! Punctuality and professionalism were top of mind, as well as respect for covid restrictions/recommendations. 110% recommend them! I recommend contacting the hotel directly if you're celebrating a special occasion with your loved one, they offered us a romantic package that was truly worth it.

Isabelle Canada