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With breathtaking views of Mujeres Bay, Cancun Bay All Inclusive Hotel features a beachfront pool and relaxation pool, tennis courts and a hot tub with a bar. It is located near several of Cancun's restaurants, shopping and entertainment venues. Each room and suite at the resort has a private balcony or patio with views of the lagoon, garden or sea. Rooms also feature cable TV, a safe and a bathroom with a hairdryer. Guests at the Cancun Bay can enjoy Mexican and international cuisine in the on-site restaurant. Cancun International Airport is a 20 minute drive away and Cancun's commercial area can be reached in 15 minutes by car.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

American, Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Spa


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 king bed
or
2 full beds
Bedroom 1:
2 queen beds
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
2 full beds
1 king bed
or
2 queen beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
8.3
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Tony
    United States of America United States of America
    Niceee beach are, good to walk along beach areas, catamarans, jet skies, boating and other activities were pretty decent. Breakfast was good, could be better ( hot coffee would be great) waiter and waitresses were friendly, service good and not so...
  • Joi
    United States of America United States of America
    All the staff was friendly. I like how clean it was. Rooms were clean and the whole resort for that matter. Everything was in close walking distance from room to pool to the beach. Fast service from the bar and food.
  • Ariel
    United States of America United States of America
    This is the second time I have been. The staff is super nice and always ok the ball. For the value it is amazing the pools were nice and clean the drinks were great food was great! right on the ocean lots of activities. I cane last year for the...

Area info

Restaurants
5 Restaurants On Site

  • Faisan
    • Cuisine
      Italian • Mexican • Tex-Mex
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • La piña Continental Breakfast
    • Open for
      Breakfast • Lunch
  • La Vista Sushi Zen
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • BBQ
    • Cuisine
      Tex-Mex • Grill/BBQ
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • Tratoria
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern

Resort facilities at Cancun Bay All Inclusive Hotel
Great facilities! Review score, 8

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Snorkeling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Karaoke
  • Ping-pong
  • Pool table
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – indoorFree!
  • Open all year
  • Shallow end
  • Pool/Beach towels
  • Pool bar
Spa
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Cancun Bay All Inclusive Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Cancun Bay All Inclusive Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $73 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Cancun Bay All Inclusive Hotel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Cancun Bay All Inclusive Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Cycling
    • Pool table
    • Snorkeling
    • Ping-pong
    • Karaoke
    • Golf course (within 2 miles)
    • Beachfront
    • Evening entertainment
    • Fitness
    • Live sports events (broadcast)
    • Bicycle rental
    • Themed dinners
    • Full-body massage
    • Bingo
    • Yoga classes
    • Live music/Performance
    • Spa facilities
    • Swimming pool
    • Entertainment staff
    • Aerobics
    • Private beach area
    • Beach
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage

  • Cancun Bay All Inclusive Hotel has 5 restaurants:

    • BBQ
    • Tratoria
    • La Vista Sushi Zen
    • La piña Continental Breakfast
    • Faisan

  • The prices at Cancun Bay All Inclusive Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Cancun Bay All Inclusive Hotel on this page.

  • Check-in at Cancun Bay All Inclusive Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Cancun Bay All Inclusive Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • Cancun Bay All Inclusive Hotel is 2.8 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Cancun Bay All Inclusive Hotel include:

    • Double
    • Suite
    • Twin/Double