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In the heart of Cancun, a short walk from popular sites, this hotel provides free shuttle service to the beach along with on-site dining options and many modern amenities. The Adhara Hacienda Cancun is located in a residential area of Cancun. Tulum Avenue, the financial district and a number of shopping centres are easily accessible. Beautiful beaches, offering a variety of leisure activities are also only a short shuttle ride away. Thoughtful amenities at the Adhara Hacienda Cancun include free Wi-Fi and a gift shop. Guests can also take advantage of the on-site fitness centre, complete with an outdoor swimming pool. Guests at the Adhara Hacienda Cancun can also enjoy on-site dining at Adhara Grill, serving Mexican and international cuisine for breakfast, lunch and dinner.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
Bedroom
2 double beds
Living room
2 sofa beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 1,120 reviews from the past 12 months.
Guests raved about the delicious <b>breakfast</b> and <b>convenient location</b> near transport links. The <b>pool</b> was a highlight, offering a relaxing atmosphere. Staff were praised for their friendliness. Rooms were clean but soundproofing could be improved. <b>Room comfort</b> received mixed reviews, with some finding beds too firm.
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Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.6
Location
8.1
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Sabri
    Canada Canada
    It was a nice stay. People working there made the experience. Everyone is nice and smiling
  • Bahn
    Denmark Denmark
    Location, staff, comfort, rooms cleaness,pool and the Margaritas.
  • Grabwouf
    France France
    Superb swimming pool, great receptionist that could give me the perfect room according to my desires. The zone is close to ADO and beach collectivos and camions; great value!
  • Catalina
    Australia Australia
    The staff were very nice. Breakfast was great and the rooms were clean and comfortable :)
  • Martina
    Serbia Serbia
    Everything! Amenities, staff, food, really enjoyed my stay.
  • Cc
    United Kingdom United Kingdom
    Our room was great, a nice size, very clean, great and fairly quiet AC. The buffet breakfast was included and was vast, very tasty and so much choice. The staff were friendly and polite. The bar and restaurant area around the pool is...
  • Marjetka
    Slovenia Slovenia
    Clean hotel with spacious room, very tasty breakfast, swimming pool, professional staff near bus station
  • Indranil
    Canada Canada
    One of the best hotel to stay, Clean and we'll mannered staffs, and the hotel service was excellent. Breakfast was exceptionally good 👍
  • Sandy
    Australia Australia
    We were only here for one night but the hotel was excellent. It’s quite a distance from the main area of Cancun though. Pool area looked great, a perfect spot for families and the staff were great.
  • Goncalo
    Portugal Portugal
    Extremely helpful staff, great overall atmosphere, nice rooms with space and the breakfast was super varied. This hotel was a really good choice. 100% recommend it if you not looking luxury but still a top quality service

Hotel surroundings

Restaurants
1 restaurant on site

  • Adhara Grill
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Adhara Hacienda Cancun
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Activities

  • Children's playground

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Adhara Hacienda Cancun takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Adhara Hacienda Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Adhara Hacienda Cancun

  • Room options at Adhara Hacienda Cancun include:

    • Twin/Double
    • Double
    • Suite

  • Check-in at Adhara Hacienda Cancun is from 15:00, and check-out is until 13:00.

  • The prices at Adhara Hacienda Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Adhara Hacienda Cancun offers the following activities / services (charges may apply):

    • Fitness centre
    • Children's playground
    • Swimming Pool

  • Adhara Hacienda Cancun is 0.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Adhara Hacienda Cancun has 1 restaurant:

    • Adhara Grill

  • Guests staying at Adhara Hacienda Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet