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Offering an on-site restaurant, Hotel Rancho Encantado is located in Bacalar. Free Wi-Fi access is available and the property features a private dock and hot tub. The rustic-style bungalows will provide you with a minibar and a coffee maker. The private bathrooms come with a shower. Some units have a lake view. The restaurant at Hotel Rancho Encantado opens from 08:00 until 21:30 hours. At Hotel Rancho Encantado you will also find a garden. Other facilities offered include a tour desk and luggage storage. The property offers free parking. Kayak rentals are free of charge at Hotel Rancho Encantado, and the San Felipe Fort is 2 km away. Guests will be at the Chetumal Airport in a 15-minute drive from this hotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
2 sofa beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
1 extra-large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
Bedroom
1 large double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.3
Location
9.1
Free WiFi
8.7
High score for Bacalar
Select topics to read reviews:

Guests who stayed here loved

  • Brocket
    New Zealand New Zealand
    Everything we needed to enjoy our stay was provided on site. The suite was spacious, very clean and well provisioned. The staff were extremely friendly and helpful. The restaurant had excellent food and drinks. Plus there were kayaks and paddle...
  • Ramune
    Lithuania Lithuania
    The surroundings are beautiful, full of lush greenery, the food is excellent, and the grounds are expansive. The staff is very attentive and helpful.
  • Henry
    Netherlands Netherlands
    The views are amazing and it was very nice that the kayaks were included, meaning you could decide yourself when to go. The restaurant was nice located at the lake.
  • Barbara
    United States United States
    Our private dock and secluded entry into the lagoon was a blissful and rich experience.
  • Revital
    Israel Israel
    Great location, on the water, with views from the room to the lake (make sure in your reservation). We booked a boat trip of 2.5 hours in the lake which leaves from the deck, very recommended!
  • Ruben
    Belgium Belgium
    We upgraded on site to lake view for the first few nights, this was really worth it compared to the room we had thereafter, really a must if you can spend the money, amazing sunsets
  • Claire
    United Kingdom United Kingdom
    Great peaceful setting on the lake. Kids loved the hammocks on the jetty and the hot tub! Staff were very friendly and helpful.
  • Holly
    United States United States
    The location of the restaurant with a view of the water and breakfast was very good.
  • Ilze
    Latvia Latvia
    That You feel secluded from otger guests. Boat tour offer.
  • Loris
    Switzerland Switzerland
    The place is amazing, Santos our tour guide was so fun.

Hotel surroundings

Restaurants
1 restaurant on site

  • Los Hechizos
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Hotel Rancho Encantado
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Patio
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Beach
  • Table tennis

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Tour desk

    Cleaning services

    • Daily housekeeping

    Safety & security

    • Fire extinguishers
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Tile/marble floor
    • Fan
    • Family rooms
    • Airport shuttle
      Additional charge
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Plunge pool
    • Shallow end
    • Pool/beach towels

    Wellness

    • Yoga classes
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Spanish

    House rules
    Hotel Rancho Encantado takes special requests - add in the next step!

    Check-in
    From 16:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 12:00 to 12:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MXN 3,000 is required on arrival. That's about £116. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    There is a transfer to the airport. Please inform the property in advance if you want to use the service, since reservation is needed.

    Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.

    Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of MXN 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Hotel Rancho Encantado

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Rancho Encantado offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Table tennis
      • Beachfront
      • Spa lounge/relaxation area
      • Spa facilities
      • Head massage
      • Beach
      • Foot massage
      • Private beach area
      • Full body massage
      • Public Bath
      • Back massage
      • Swimming Pool
      • Hand massage
      • Couples massage
      • Yoga classes
      • Spa/wellness packages
      • Neck massage

    • The prices at Hotel Rancho Encantado may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Rancho Encantado is from 16:00, and check-out is until 12:30.

    • Hotel Rancho Encantado is 2.8 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Rancho Encantado has 1 restaurant:

      • Los Hechizos

    • Yes, Hotel Rancho Encantado is popular with guests booking family stays.

    • Room options at Hotel Rancho Encantado include:

      • Bungalow
      • Twin
      • Suite
      • Double
      • Villa

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Rancho Encantado on this page.

    • Guests staying at Hotel Rancho Encantado can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • American
      • À la carte