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Hotel
Hotel Rancho Encantado
Hotel
Beachfront · Private Beach
Carretera Federal 307 KM 24, 77930 Bacalar, Mexico – Excellent location – show map
Excellent location – rated 9.1/10! (score from 435 reviews)
Real guests • Real stays • Real opinions
The property is well kept and very clean. It is secluded and quiet.
Yamila
United States of America
United States of AmericaThe location was ideal, right in front of the beautiful lagoon of Bacalar. The hotel is secluded and not crowded. It felt like paradise. The food at the restaurant was delicious and the staff were so welcoming and friendly. The plus was the free kayak and paddle boards available to hotel guests.
Yvonne
United States of America
United States of AmericaNice, clean rooms. stepped out of the bedroom and can jump right into Laguna Bacalar.
Yolanda
Mexico
MexicoBeautiful hotel, we regret to only stayed one night, totally recommended for a longer stay. Fantastic food at the restaurant, gorgeous views of the lagoon. The interior design and decor were great.
Irma
United States of America
United States of AmericaThey greet you, they take you to your room and show you the facilities and it is very clean, quite. They have kayaks and paddle boards you can use. The food is delicious
Laura
United States of America
United States of AmericaThe view if the lagoon, the restaurant is excellent and the facilities are good.
Alberto
Mexico
MexicoBeautiful little oasis to unwind and relax in the middle of the jungle. Free kayaks and huge rooms that were always kept exceptionally clean!
Alexandra
Canada
CanadaAwesome service! Beautiful location and well maintained installations. Friendly and attentive staff, delicious food. As a women solo traveler I appreciate the security they have at the entrance, they check in every car coming in and out and check their guest list, very efficient. You can book your tours and airport transportation with zero hassle. Also you can use the kayaks and paddle boards at no extra cost, hammocks everywhere so you can choose the perfect spot for relaxing. The spa has an amazing service as well! Definitely a place to come back and recommend. :)
Cyntia
United States of America
United States of AmericaThe hotel feel like tropical oasis… restaurant and lake facilities are really nice. Food is delicious, great menu. Rooms are spacious, staff is very friendly and attentive, we took the boat tour they offer and had an amazing time exploring the lagoon and all its colors - wow that deep turquoise color is to never forget
Vivian
United States of America
United States of AmericaOur third stay at the wonderful Rancho Encantado. Nice casitas, well-spaced for privacy and comfort. Welcoming staff and a terrific spa. Also enjoyed a great boat tour of the lake, kindly arranged by the front desk. Another memorable experience. Gracias!
John
United States of America
United States of America
Hotel Rancho Encantado
9.1
Wonderful
435 reviews
- What guests loved the most:
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Yamila
United States of America
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Yvonne
United States of America
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Yolanda
Mexico
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Irma
United States of America
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Laura
United States of America
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Alberto
Mexico
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Alexandra
Canada
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Cyntia
United States of America
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Vivian
United States of America
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John
United States of America
Categories:
4 reasons to choose Hotel Rancho Encantado
Categories:
Select topics to read reviews:
See what guests loved the most:
Yamila
United States of America“The property is well kept and very clean. It is secluded and quiet.”
YvonneUnited States of America“The location was ideal, right in front of the beautiful lagoon of Bacalar. The hotel is secluded and not crowded. It felt like paradise. The food at the restaurant was delicious and the staff were so welcoming and friendly. The plus was the free...”- Yolanda
Mexico“Nice, clean rooms. stepped out of the bedroom and can jump right into Laguna Bacalar.” - IrmaUnited States of America“Beautiful hotel, we regret to only stayed one night, totally recommended for a longer stay. Fantastic food at the restaurant, gorgeous views of the lagoon. The interior design and decor were great.”
LauraUnited States of America“They greet you, they take you to your room and show you the facilities and it is very clean, quite. They have kayaks and paddle boards you can use. The food is delicious”- AlbertoMexico“The view if the lagoon, the restaurant is excellent and the facilities are good.”
Alexandra
Canada“Beautiful little oasis to unwind and relax in the middle of the jungle. Free kayaks and huge rooms that were always kept exceptionally clean!”
CyntiaUnited States of America“Awesome service! Beautiful location and well maintained installations. Friendly and attentive staff, delicious food. As a women solo traveler I appreciate the security they have at the entrance, they check in every car coming in and out and check...”
VivianUnited States of America“The hotel feel like tropical oasis… restaurant and lake facilities are really nice. Food is delicious, great menu. Rooms are spacious, staff is very friendly and attentive, we took the boat tour they offer and had an amazing time exploring the...”
JohnUnited States of America“Our third stay at the wonderful Rancho Encantado. Nice casitas, well-spaced for privacy and comfort. Welcoming staff and a terrific spa. Also enjoyed a great boat tour of the lake, kindly arranged by the front desk. Another memorable experience....”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
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Hi! Do you still do boat tours and how much do they cost?Hello thank you for your message, yes we do have the boat tours, Cost per person 500.00 pesos , kind regardsAnswered on March 21, 2022
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Is this room available with a king bed and view of the lakeview thank YouThank you for your question. No this type of unit only has 2 double beds , kind regards Hotel Rancho EncantadoAsked about: Standard Double Suite • Answered on January 21, 2021
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Hola!!! Tienen a disposición de los huéspedes paddel boards o/y kayak?!Hola Buenas tardes, si es correcto tenemos kayaks y paddle boards a disposiciòn de los huspedesAnswered on January 20, 2021
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can you check in early? Or can we swim if we arrive early?Early check in is always possible, however for the delivery of the room we depend on the availability and type of room; of course you can make use of our facilities after registering, we also have kayaks and padle board as a cortesy for our guests.Answered on March 18, 2021
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we have a 65 pound labrador. Do you allow them?thank you for your message , No i am sorry we do not allow Pets in the HotelAnswered on March 16, 2021
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Natural Beauty
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Lake Cenote Azul1.2 miles
Closest Airports
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Chetumal International Airport15.1 miles
How to get to Hotel Rancho Encantado from Chetumal International Airport
Taxi
Free parking is available.
*
All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site
Los Hechizos
Food: Mexican, International
Open for: Breakfast, Lunch, Dinner
Amenities of Hotel Rancho Encantado
Outdoors
Activities
Food & Drink
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Transportation
Front Desk Services
Cleaning Services
Safety & security
General
Outdoor swimming pool
Spa
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of MXN 2000 is required on arrival. That's about 99.74USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hotel Rancho Encantado accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
There is a transfer to the airport. Please inform the property in advance if you want to use the service, since reservation is needed.
Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.
Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.
Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.
Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of MXN 2000 is required on arrival. That's about 99.74USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
