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Offering an on-site restaurant, Hotel Rancho Encantado is located in Bacalar. Free Wi-Fi access is available and the property features a private dock and hot tub. The rustic-style bungalows will provide you with a mini-bar and a coffee maker. The private bathrooms come with a shower. Some units have a lake view. The restaurant at Hotel Rancho Encantado opens from 08:00 until 21:30 hours. At Hotel Rancho Encantado you will also find a garden. Other facilities offered include a tour desk and luggage storage. The property offers free parking. Kayak rentals are free of charge at Hotel Rancho Encantado, and the San Felipe Fort is 1.2 mi away. Guests will be at the Chetumal Airport in a 15-minute drive from this hotel.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
and
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
1 king bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 king bed
Bedroom 1:
2 full beds
Bedroom 2:
1 king bed
Living room:
2 sofa beds
Bedroom :
1 queen bed
Living room:
2 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.2
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
9.1
Free Wifi
8.5
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Eduardo
    United States of America United States of America
    Lake is right there, very quiet, restaurant is good
  • Christopher
    United States of America United States of America
    Everything was amazing. The restaurant on-site was perfect. Staff went above and beyond. It was a little bit of a drive from Cancun, but totally worth it. We will be coming back for sure!!
  • Eduardo
    Mexico Mexico
    Excellent place, good food and facilities but a little bit expensive

Hotel area info

Restaurants
1 Restaurant On Site

  • Los Hechizos
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

Amenities of Hotel Rancho Encantado
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
  • Ping-pong
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Tour desk
    Cleaning Services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Tile/Marble floor
    • Fan
    • Family rooms
    • Airport shuttle
      Additional charge
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Plunge pool
    • Shallow end
    • Pool/Beach towels
    Spa
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Rancho Encantado takes special requests – add in the next step!

    Check-in

    From 4:00 PM to 10:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 12:00 PM to 12:30 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 3000 is required on arrival. That's about USD 163. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hotel Rancho Encantado accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    There is a transfer to the airport. Please inform the property in advance if you want to use the service, since reservation is needed.

    Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.

    Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of MXN 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Hotel Rancho Encantado

    • Yes, Hotel Rancho Encantado is popular with guests booking family stays.

    • The prices at Hotel Rancho Encantado may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Rancho Encantado has 1 restaurant:

      • Los Hechizos

    • Guests staying at Hotel Rancho Encantado can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • American
      • À la carte

    • Hotel Rancho Encantado offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Massage
      • Ping-pong
      • Beachfront
      • Spa lounge/Relaxation area
      • Spa facilities
      • Head massage
      • Beach
      • Foot massage
      • Private beach area
      • Full-body massage
      • Public Bath
      • Back massage
      • Swimming pool
      • Hand massage
      • Couples' massage
      • Yoga classes
      • Spa/Wellness packages
      • Neck massage

    • Room options at Hotel Rancho Encantado include:

      • Bungalow
      • Twin
      • Suite
      • Double
      • Villa

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Rancho Encantado on this page.

    • Hotel Rancho Encantado is 2.8 miles from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Hotel Rancho Encantado is from 4:00 PM, and check-out is until 12:30 PM.