Experience world-class service at Riu Palace Costa Mujeres - All Inclusive

Situated in Cancún, 18 km from Cancun Bus Station, Riu Palace Costa Mujeres - All Inclusive features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. The accommodation offers a private beach area and a range of water sports facilities, as well as a shared lounge and a restaurant. The accommodation provides evening entertainment and a kids' club. The resort will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Riu Palace Costa Mujeres - All Inclusive rooms come with bed linen and towels. Buffet and American breakfast options are available each morning at the accommodation. Riu Palace Costa Mujeres - All Inclusive offers a children's playground. You can play table tennis at this 5-star resort, and the area is popular for snorkelling. Speaking English and Spanish at the 24-hour front desk, staff are always at hand to help. Cancun Government Palace is 20 km from the resort, while Beto Avila Stadium is 21 km from the property. Cancún International Airport is 36 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

RIU Hotels & Resorts
Hotel chain/brand
RIU Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 326 reviews from the past 12 months.
Guests commended the <b>friendly staff</b> and convenient beach access at the accommodation. The <b>location</b> was appreciated for its tranquillity, though some found it isolated. <b>Breakfast</b> received praise, while restaurant experiences were mixed, with some noting limited variety. The <b>pool</b> area was enjoyable but occasionally crowded.
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Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
8.2
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Dmitry
    United Kingdom United Kingdom
    Excellent hotel - very polite and helpful staff, smart layout and good food.
  • Carol
    United Kingdom United Kingdom
    The Staffs were very friendly and helpful, the Restaurant was always full of variety to choose from and the ground itself was very nice and clean
  • N
    Nina
    United Kingdom United Kingdom
    Whilst the hotel was large it didn’t feel ridiculously big and no area felt too busy or overcrowded. The staff were really wonderful and friendly, and there were plenty of staff from cleaning, bar and maintenance, meaning service was swift and the...
  • Parminder
    United Kingdom United Kingdom
    The hotel was clean and the staff were very friendly There was a good variety of food for breakfast and dinner
  • Anthony
    Mexico Mexico
    The food options were numerous. Staff support was excellent and the view of the sea and the pools and drinks were just amazing
  • Sheldon
    United Kingdom United Kingdom
    Property was clean and well maintained. Staff were very helpful and friendly.
  • Roberto
    United States United States
    Food was great- The only thing i disliked was that the buffet closes really early- Some people go out on Vacation and enjoy sleeping in- I don't go on Vacation to have to wake up super early and miss the buffet where they have the breakfast- That...
  • Jodie
    United Kingdom United Kingdom
    I liked the entertainment from the hotel the smiles from all the employees minus one or two individuals. They have facilities that you are able to use after checkout and the staff in the lobby are willing to help with the wildest requests.
  • Paul
    United Kingdom United Kingdom
    We liked the site in general, the food and location, close to the beach was great but the standout feature for the hotel was the staff, they were so helpful and always cheerful.
  • Samantha
    Trinidad and Tobago Trinidad and Tobago
    The property was huge , clean and had so many activities to do , the staff was amazing and definitely made us feel comfortable. Was a great vacation !

Property surroundings

Restaurants
6 restaurants on site

  • Zarape
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Japan
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Krystal
    • Open for
      Dinner
    • Ambiance
      Romantic
  • Tastes
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Roma
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Spaces
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Resort facilities of Riu Palace Costa Mujeres - All Inclusive
Great facilities! Review score, 9

Most popular facilities

  • 5 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • 6 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
  • Live sport events (broadcast)
  • Themed dinner nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Diving
    Additional charge
  • Table tennis
  • Children's playground
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • ATM/cash machine on site
    • Tour desk
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Private entrance
    • Car hire
    • Lift
    • Fan
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Wheelchair accessible

    5 swimming pools

    Pool 1 - outdoorFree!

    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas

    Pool 2 - outdoorFree!

    • Open all year
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas

    Pool 3 - outdoorFree!

    • Open all year
    • Pool/beach towels
    • Pool bar
    • Sun umbrellas

    Pool 4 - outdoorFree!

    • Open all year
    • Pool/beach towels
    • Pool bar
    • Sun umbrellas

    Pool 5 - outdoorFree!

    • Open all year
    • Pool/beach towels
    • Sun umbrellas

    Wellness

    • Fitness classes
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Public Bath
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Spanish

    House rules
    Riu Palace Costa Mujeres - All Inclusive takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 08:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Cards accepted at this property
    American ExpressVisaMastercard Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Riu Palace Costa Mujeres - All Inclusive

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Riu Palace Costa Mujeres - All Inclusive is 9.9 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Riu Palace Costa Mujeres - All Inclusive is from 15:00, and check-out is until 12:00.

    • The prices at Riu Palace Costa Mujeres - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Riu Palace Costa Mujeres - All Inclusive include:

      • Double
      • Suite

    • Riu Palace Costa Mujeres - All Inclusive has 6 restaurants:

      • Zarape
      • Japan
      • Tastes
      • Spaces
      • Krystal
      • Roma

    • Riu Palace Costa Mujeres - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Massage
      • Children's playground
      • Snorkelling
      • Table tennis
      • Diving
      • Golf course (within 3 km)
      • Beachfront
      • Kids' club
      • Water park
      • Evening entertainment
      • Spa lounge/relaxation area
      • Live sport events (broadcast)
      • Steam room
      • Water sport facilities on site
      • Fitness classes
      • Public Bath
      • Spa facilities
      • Themed dinner nights
      • Entertainment staff
      • Swimming Pool
      • Private beach area
      • Aerobics
      • Spa/wellness packages
      • Beach
      • Fitness

    • Yes, Riu Palace Costa Mujeres - All Inclusive is popular with guests booking family stays.

    • Guests staying at Riu Palace Costa Mujeres - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • American
      • Buffet