Hotel
 Banyan Tree Puebla

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

10 Norte #1402, Col. Barrio del Alto,, Puebla Centro, 72000 Puebla, Mexico – Excellent location – show map

Excellent location – rated 9.2/10! (score from 330 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
330 reviews

Mix of modern and colonial.. had everything I needed.

Oswald United States of America

I loved the hotel itself, beautiful and comfortable, would definitely recommend for adults

Hernandez Mexico

This hotel is gorgeous and such an incredible value for the money. We loved the room with a very comfortable King sized bed and the soaking tub plus insane shower with dual shower heads. We also loved the rooftop deck with a lovely pool. It's the best place to sit with a cocktail and watch the sunset. The grounds themselves are lovely and they had great facilities. We also liked the location as it was a short walk into town but outside of the hustle and bustle.

Jordan United States of America

We had stayed at this property several times while it was operated by Rosewood. Still a fabulous stay. Beautiful property & solid location (easy to walk everywhere & to drive in/out of town). The view from the rooftop bar/pool is excellent, the rooms are decorated beautifully, it’s so peaceful/quiet at night & beds are comfy.

Kerry United States of America

Loved this property when it was operated by Rosewood. Still a wonderful stay. We’ll definitely be back :)

Kerry United States of America

Amazing room and property. Even had bang and olufson Bluetooth speaker. The soaking tub was great too and bed and bedding very comfy

Ashish United States of America

We absolutely love the hotel! The room is spectacular. We got the room with the garden view and the windows are so beautiful! The rooms is spacious. The staff are very friendly. It’s not far from the town center but like a little paradise. Love the pool on the rooftop and the view to oversee the town! Highly recommend to stay!

Chloe United States of America

Everything from the decor to the service! Look no further and stay at this hotel! They will treat you likr a king and queen :) I will be returning again!

Joel United States of America

We truly enjoyed our stay, no complaints. We see ourselves coming back again.

Lissette United States of America

Food was excellent, the property is very well maintained, the staff was very friendly, and the location is very convenient. The value for money is also very good

Francisco Mexico
9.1
Wonderful
330 reviews
  • What guests loved the most:
  • “Mix of modern and colonial.. had everything I needed.”
    Oswald Oswald United States of America United States of America
  • “I loved the hotel itself, beautiful and comfortable, would definitely recommend for adults”
    Hernandez Hernandez Mexico Mexico
  • “This hotel is gorgeous and such an incredible value for the money. We loved the room with a very comfortable King sized bed and the soaking tub plus insane shower with dual shower heads.”
    Jordan Jordan United States of America United States of America
  • “We had stayed at this property several times while it was operated by Rosewood. Still a fabulous stay. Beautiful property & solid location (easy to walk everywhere & to drive in/out of town).”
    Kerry Kerry United States of America United States of America
  • “Loved this property when it was operated by Rosewood. Still a wonderful stay. We’ll definitely be back :)”
    Kerry Kerry United States of America United States of America
  • “Amazing room and property. Even had bang and olufson Bluetooth speaker. The soaking tub was great too and bed and bedding very comfy”
    Ashish Ashish United States of America United States of America
  • “We absolutely love the hotel! The room is spectacular. We got the room with the garden view and the windows are so beautiful! The rooms is spacious. The staff are very friendly.”
    Chloe Chloe United States of America United States of America
  • “Everything from the decor to the service! Look no further and stay at this hotel! They will treat you likr a king and queen :) I will be returning again!”
    Joel Joel United States of America United States of America
  • “We truly enjoyed our stay, no complaints. We see ourselves coming back again.”
    Lissette Lissette United States of America United States of America
  • “Food was excellent, the property is very well maintained, the staff was very friendly, and the location is very convenient. The value for money is also very good”
    Francisco Francisco Mexico Mexico

Categories:

  • Staff9.2
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.6
  • Location9.2
  • Free WiFi 9.1
High score for Puebla

Stay in the heart of Puebla – Excellent location – show map

You're eligible for a Genius discount at Banyan Tree Puebla! To save at this property, all you have to do is sign in.

Banyan Tree Puebla has a restaurant, outdoor swimming pool, a fitness center and bar in Puebla. Featuring a garden, the hotel is close to several noted attractions, around an 8-minute walk from Puebla Convention Center, 1.1 miles from Biblioteca Palafoxiana and a 7-minute walk from Paseo de San Francisco Shopping Mall. The property has a 24-hour front desk, airport transportation, room service and free WiFi.

An American breakfast is available each morning at the hotel.

Banyan Tree Puebla has a terrace.

Acrópolis Puebla is 3.4 miles from the accommodation, while Estadio Cuauhtémoc is 3.2 miles from the property. The nearest airport is Hermanos Serdán International Airport, 18 miles from Banyan Tree Puebla.

This is our guests' favorite part of Puebla, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Banyan Tree Puebla has been welcoming Booking.com guests since May 23, 2017

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar

Property Highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.2

Breakfast Info

American

Private parking at the hotel

Saved to 874 lists

Availability

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4 reasons to choose Banyan Tree Puebla

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.1
Wonderful · 330 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.6
  • Location9.2
  • Free WiFi 9.1
High score for Puebla

Select topics to read reviews:

See what guests loved the most:

  • Oswald
    United States of AmericaUnited States of America
    “Mix of modern and colonial.. had everything I needed.”
  • Hernandez
    MexicoMexico
    “I loved the hotel itself, beautiful and comfortable, would definitely recommend for adults”
  • Jordan
    United States of AmericaUnited States of America
    “This hotel is gorgeous and such an incredible value for the money. We loved the room with a very comfortable King sized bed and the soaking tub plus insane shower with dual shower heads. We also loved the rooftop deck with a lovely pool. It's the...”
  • Kerry
    United States of AmericaUnited States of America
    “We had stayed at this property several times while it was operated by Rosewood. Still a fabulous stay. Beautiful property & solid location (easy to walk everywhere & to drive in/out of town). The view from the rooftop bar/pool is excellent, the...”
  • Kerry
    United States of AmericaUnited States of America
    “Loved this property when it was operated by Rosewood. Still a wonderful stay. We’ll definitely be back :)”
  • Ashish
    United States of AmericaUnited States of America
    “Amazing room and property. Even had bang and olufson Bluetooth speaker. The soaking tub was great too and bed and bedding very comfy”
  • Chloe
    United States of AmericaUnited States of America
    “We absolutely love the hotel! The room is spectacular. We got the room with the garden view and the windows are so beautiful! The rooms is spacious. The staff are very friendly. It’s not far from the town center but like a little paradise. Love the...”
  • Joel
    United States of AmericaUnited States of America
    “Everything from the decor to the service! Look no further and stay at this hotel! They will treat you likr a king and queen :) I will be returning again!”
  • Lissette
    United States of AmericaUnited States of America
    “We truly enjoyed our stay, no complaints. We see ourselves coming back again.”
  • Francisco
    MexicoMexico
    “Food was excellent, the property is very well maintained, the staff was very friendly, and the location is very convenient. The value for money is also very good”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hola! El restaurante y la alberca estarán en funcionamiento regular durante el mes de marzo?
    Buenas tardes. Así es. Por el momento ambos se encuentran funcionando de forma regular.
    Answered on February 9, 2022
  • Hola! Tienen tv por cable? Y si es así, tienen el canal de Fox sports 3?
    Buen día. Con gusto confirmamos que el hotel cuenta con TV por cable y contamos con los canales de Fox Sports y Fox Sports 2 Seguimos a sus órdenes
    Asked about: Deluxe Double Room • Answered on May 6, 2022
  • El hotel tien spa para masajes
    Con gusto confirmo que el hotel cuenta con SPA, ubicado en nuestro Rooftop, abierto de lunes a viernes de 10 am a 6 pm, para el cual es necesario reservación. Seguimos a sus órdenes. Thelma Zenteno / Agente de Reservaciones
    Asked about: Puebla King Room • Answered on March 10, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Puebla's historic center is an exotic blend of American and European architectural references. Many houses are covered in distinctive colored tiles called azulejos.

What's nearby
  • Paseo de San Francisco Shopping Mall
    0.2 miles
  • Biblioteca Palafoxiana
    0.7 miles
  • Estadio Olímpico Ignacio Zaragoza
    0.7 miles
  • Amparo Museum
    0.7 miles
  • Acrópolis Puebla
    2.6 miles
  • Estadio de Béisbol Hermanos Serdán
    2.6 miles
  • Gimnasio Miguel Hidalgo
    2.7 miles
  • Estadio Cuauhtémoc
    2.8 miles
  • Estrella de Puebla
    2.9 miles
  • Angelopolis Shopping Mall
    3 miles
Restaurants & cafes
  • Restaurant Restauro
    0.7 miles
Top attractions
  • Arena Puebla
    3.2 miles
  • Estadio Universitario BUAP
    3.4 miles
  • Complejo Cultural Universitario BUAP
    3.8 miles
  • International Museum of the Baroque
    4.1 miles
  • FINSA Industrial Park
    5.9 miles
  • Audi Factory
    6.4 miles
  • Plaza San Diego
    7.3 miles
  • Val'Quirico
    12 miles
Closest Airports
  • Hermanos Serdán International Airport
    14.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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2 Restaurants On Site

    Pasquinel Bistrot

    Food: European

    Open for: Dinner

    Menu: À la carte

    Café Azul Talavera

    Food: Mediterranean, European

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Banyan Tree Puebla

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Bar
Outdoors
  • Outdoor fireplace
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Walking tours Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs USD 11 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries Additional charge
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
Spa
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Banyan Tree Puebla takes special requests – add in the next step!

Check-in

3:00 PM - 11:30 PM

Check-out

11:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
$50 per child, per night
3+ years
Extra bed by request
$50 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Banyan Tree Puebla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Banyan Tree Puebla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Café Azul Talavera: Closed from Wed, Jul 01, 2020 until Mon, Aug 31, 2020

Bar is closed from Wed, Jul 01, 2020 until Mon, Aug 31, 2020

FAQs about Banyan Tree Puebla

  • Banyan Tree Puebla has 4 restaurants:

    • Pasquinel Bistrot
    • Pasquinel Bistrot
    • Pasquinel Bistrot
    • Café Azul Talavera

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Banyan Tree Puebla offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Golf course (within 2 miles)
    • Happy hour
    • Cooking class
    • Personal trainer
    • Beauty services
    • Tour or class about local culture
    • Facial treatments
    • Walking tours
    • Waxing services
    • Makeup services
    • Manicure
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Check-in at Banyan Tree Puebla is from 3:00 PM, and check-out is until 12:00 PM.

  • Banyan Tree Puebla is 0.7 miles from the center of Puebla.

  • Yes, Banyan Tree Puebla is popular with guests booking family stays.

  • Guests staying at Banyan Tree Puebla can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • American

  • The prices at Banyan Tree Puebla may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Banyan Tree Puebla by:

    • Taxi 40min

  • Room options at Banyan Tree Puebla include:

    • Double
    • Suite