Located in central Puebla de Zaragoza, this hotel is opposite Zócalo Puebla, one block from La Básilica Catedral de Puebla. It features a restaurant, bar and spacious rooms with free Wi-Fi. Decorated with bright, airy spaces and wooden furniture Voco Royalty Puebla Downtown welcomes guests with a daily continental breakfast and a comfortable outdoor terrace looking out toward the city. Voco Royalty Puebla Downtown Restaurant and Bar opens daily, serving an array of international and regional dishes. The bar offers cocktails as well as a vast variety of domestic and imported wines. Rooms at Voco Royalty Puebla Downtown are furnished with a satellite TV and private bathroom. Work can be done at the large desk and each room has a safety deposit box. The windows open to views of the city or lush greenery. (The only rooms with a desk are the Junior Suites. And please note that not all rooms have a city view, some have a view of the inner courtyard and some have no view at all). Zona Histórical de Los Fuertes is 11 minutes from Voco Royalty Puebla Downtown. Club de Golf Las Fuentes is 4.7 mi away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Voco
Hotel chain/brand
Voco

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.8

Breakfast Info

American

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.5
Location
9.8
Free WiFi
9.4
High score for Puebla
Select topics to read reviews:

See what guests loved the most:

  • Mary
    United States of America United States of America
    Great location, great front desk service. The only thing I didn’t like is that housekeeping entered our room while we were in the room. The knocked but still entered. Then quickly realized we were there and ran away.
  • Lea
    Mexico Mexico
    central location. valet parking fabulous breakfasts incredible staff. Rooms large with views of zocalo. incredible attention to detail.
  • Desiree
    United States of America United States of America
    Delicious food at the restaurant, comfortable rooms and attentive service from the staff.

Hotel area info

Restaurants
2 Restaurants On Site

  • HOOK BLACK
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • RESTAURANTE ROYALTY
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

Amenities of voco Royalty Puebla Downtown
Great facilities! Review score, 9

Most popular amenities
  • Free parking
  • Free WiFi
  • Fitness center
  • 2 restaurants
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Cleaning products
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Soundproof
    • Soundproof rooms
    • Elevator
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Fitness
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    voco Royalty Puebla Downtown takes special requests – add in the next step!

    Check-in

    From 4:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted voco Royalty Puebla Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about voco Royalty Puebla Downtown

    • voco Royalty Puebla Downtown offers the following activities/services (charges may apply):

      • Fitness center
      • Fitness

    • Room options at voco Royalty Puebla Downtown include:

      • Double
      • Quad
      • Suite

    • Check-in at voco Royalty Puebla Downtown is from 4:00 PM, and check-out is until 12:00 PM.

    • voco Royalty Puebla Downtown has 2 restaurants:

      • RESTAURANTE ROYALTY
      • HOOK BLACK

    • Guests staying at voco Royalty Puebla Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • American

    • voco Royalty Puebla Downtown is 350 feet from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at voco Royalty Puebla Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.