Name: Sandos Cancun Lifestyle Resort
Address: Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, 77500 Cancún, Mexico, Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $246 per night (We Price Match)
Rating: 8.6

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (274)

Sandos Cancun Lifestyle Resort

Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, 77500 Cancún, Mexico – Great location - show map

Traveler photo of Cancún by Wendy

Australia · June 5, 2016

Lock in a great price for Sandos Cancun Lifestyle Resort – rated 8.6 by recent guests!

to get started.

The staff was super friendly & catering, the hotel was very clean, & peaceful! I was pleasantly surprised

Tiffany, United States of America

what I loved the most was the hospitality. Kudos to Erick from San Tropez bar. Kudos to Esteban and Angel. I feel that the staff is one of the most amazing ones I ever encountered. I cannot wait to go back in February!!!!

Magaly, United States of America

Everything! The food, facilities, spa, and activities were great!

W, United States of America

Food was good and varied. Staff very attentive and nice. The cabanas around the pool and on the beach are a great adition we dis not see in other hotels. The beach is big and spacios considering the amout of people. The hotel isnt too big so you really get a lot of attention from the many staff members and get to know people if you want. Activities were fun ( Casino night, pool&beach vollyball ect. ). Over all good value.

Noa, Israel

this is a great All Inclusive hotel, great champagne and excellent food and the internet worked.

Starmandan, United States of America

The restaurants were good and the food and service was super! The facilities were very nice. The balcony behind Bar One was cigar friendly.

John1946, United States of America

Staff was very kind and helpful, food was great at all restaurants. Just overall very enjoyable.

Catie, United States of America

The bed and the view was amazing. It's a little bit of paradise.

Edward, Ireland

The beds were really comfortable and rooms were clean and had a great view. Staff was nice and helpful. Beach is clean, water incredibly blue and warm. We liked the location, its not too busy. Size of the hotel is nice, you dont get this big factory feeling. There were no mosquitos and there are great restaurants in the vicinity.

Petra, Czech Republic

Very nice location- easy to get to from airport and close to other attractions. Fun activities organized each each day and all of the staff went out of their way to make our stay fun, - even learning our names! Food at the restaurants was very good.

Tracey, United States of America

Great location!

8.8

Experience World-class Service at Sandos Cancun Lifestyle Resort

One of our top picks in Cancún.

This property is 2 minutes walk from the beach. Situated on one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa. Cancun International Airport is just 15 minutes away.

The elegant rooms at Sandos Cancun Lifestyle Resort feature views of the Caribbean Sea and Laguna Nichupté. Each has a 32-inch plasma TV, safe and free minibar. The marble bathrooms offer bathrobes and a walk-in shower.

Sandos Cancun Luxury Resort has a cascading, 3-tier infinity pool and a large 10-person hot tub. There is a gym that offers fitness classes, and a luxurious spa offering waterfall hot tub and Swiss showers. There are also tennis courts.

Zango Restaurant serves breakfast, lunch and dinner, while St. Trop Pool Bar & Restaurant serves gourmet snacks and Caribbean dishes. Gaijin Restaurant serves Asian dishes at dinner, while Seasons Restaurant serves cutting-edge cuisine. There is also a snack bar, and a swim-up bar.

Beach activities are offered, and there is live music each night. A range of shops and night life can be found very close to the hotel, and golf courses can be found nearby.

This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9 for a two-person trip.

This property is also rated for the best value in Cancún! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Sandos Cancun Lifestyle Resort has been welcoming Booking.com guests since Feb 3, 2010
Hotel Chain : Sandos Hotels & Resorts

Missing some information? Yes / No

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Most Popular Facilities

Airport Shuttle

Beachfront

Free WiFi

Family Rooms

Outdoor Pool

Restaurant

Good for couples – they rated the facilities 9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Activities:

Tennis Court

Fitness Center

Golf Course (within 2 miles)

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Rooms

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Children

Fits	Room Type
	Sandos Suite 1 king bed	Show prices
댴 Private bathroom Room Size: 800 ft² This suite features a private balcony with views of the Caribbean Sea and Nichupté Lagoon. It has a separate seating area with a sofa and plasma-screen TV. The kitchenette includes a microwave, fridge and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Triple Room (3 Adults) 2 full beds	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers partial views of the Caribbean Sea and Nichupté Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Sandos Suite (2 Adults + 1 Child) 1 king bed	Show prices
댴 Private bathroom Room Size: 800 ft² This suite features a private balcony with views of the Caribbean Sea and Nichupté Lagoon. It has a separate seating area with a sofa and plasma-screen TV. The kitchenette includes a microwave, fridge and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Suite Caribe 1 full bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 1360 ft² This suite has a tile/marble floor, cable TV and bathrobe. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 1360 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Suite Laguna 2 twin beds	Show prices
댴 Private bathroom Room Size: 900 ft² This suite features air conditioning, bathrobe and view. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Triple Room 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 900 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Triple Room 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 1360 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 900 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Queen Suite	Show prices
Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Suite Laguna (2 Adults + 1 Child) 1 full bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 900 ft² This suite features a tile/marble floor, bathrobe and air conditioning. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 450 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Suite Caribe (2 Adults + 1 Child) 2 twin beds	Show prices
댴 Private bathroom Room Size: 1360 ft² This suite features air conditioning, cable TV and tile/marble floor. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Quadruple Room 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 1360 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Sandos Suite (3 adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 800 ft² This suite features a private balcony with views of the Caribbean Sea and Nichupté Lagoon. It has a separate seating area with a sofa and plasma-screen TV. The kitchenette includes a microwave, fridge and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Refrigerator, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Tile/Marble floor, View, Wake-up service, iPod dock, Wardrobe/Closet, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 74 ft² Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Superior Room (2 Adults +1 Child) 2 full beds	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers partial views of the Caribbean Sea and Nichupté Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Deluxe Room (2 Adults + 1 Child) 2 full beds or 1 king bed	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers a private terrace with partial views of the Caribbean Sea and Nichupté Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Tile/Marble floor, View, Wake-up service, iPod dock, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Suite Caribe (2 Adults + 2 Children) 2 twin beds	Show prices
댴 Private bathroom Room Size: 1360 ft² This suite has a tile/marble floor, air conditioning and bathrobe. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 450 ft² Partial view of the ocean and Nichupté Lagoon. Room Facilities: Minibar, Safe, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Ironing facilities, Free toiletries, Fan, Toilet, Bathroom, Bathtub or shower, Flat-screen TV, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers partial views of the Caribbean Sea and Nichupté Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Flat-screen TV, Tile/Marble floor, View, Wake-up service, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers a private terrace with partial views of the Caribbean Sea and Nichupté Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Slippers, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Tile/Marble floor, View, Wake-up service, iPod dock, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Triple Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 450 ft² This room offers a private terrace with partial views of the Caribbean Sea and Nichupté Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Fan, Toilet, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Tile/Marble floor, View, Wake-up service, iPod dock, Coffee machine, Towels, Toilet paper , Pool Towels, Shampoo Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

Just booked in Cancún: 27 resorts like Sandos Cancun Lifestyle Resort were just booked

6 Reasons to Choose Sandos Cancun Lifestyle Resort

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277 independent reviews

The staff speaks English

Booking is safe

One of our top picks in Cancún

Area Info – Great location - show map

Closest Landmarks

Backstage Theatre 0.6 miles
Kukulcan Mall 0.8 miles
Mayan Museum 1.3 miles
La Isla Shopping Mall 1.4 miles
El Rey mayan ruins 2.2 miles
The City Nightclub 3.2 miles
Coco Bongo 3.3 miles
AMERIMED Hospital Cancun 5 miles
Plaza Las Americas 5.2 miles
Tecnologic Stadium 5.2 miles

Closest Airports

Cancun Airport 7.7 miles
Cozumel Airport 41.4 miles

Are you missing any information about this area? Yes / No

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5 Restaurants On Site

Zango

Menu: Buffet

Food: International

Open for: Breakfast, Lunch, Dinner
Seasons

Menu: À la carte

Food: Steakhouse, International

Open for: Dinner
Gaijin

Menu: À la carte

Food: Japanese

Open for: Dinner

St. Trop

Menu: À la carte

Food: International

Open for: Lunch
Frattini's

Menu: À la carte

Food: Italian

Open for: Dinner

Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged 100 % of the room stay per night and person when using existing beds.

The maximum number of extra beds/cribs in a room is 1.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Hyatt Ziva Cancun has a location score of 9.7

#18 out of 158 hotels in Cancún, based on 65,297 verified guest reviews.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

In addition some preventive maintenance to the room balconies will be performed.

See all guest reviews for Sandos Cancun Lifestyle Resort

Newest Reviews for Sandos Cancun Lifestyle Resort

July 18, 2017

Tiffany
United States of America
10

“Great trip & definitely coming back!”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉The food wasn't that great except for the Japanese restaurant & the Italian food buffet. But hey, I was still satisfied
눇The staff was super friendly & catering, the hotel was very clean, & peaceful! I was pleasantly surprised
July 12, 2017

Denis
Brazil

4 helpful votes
6.3

Pleasant
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉 The hotel isn't really a five star. The staff working on the restaurants - excluding the Chef - were not prepared to serve well. They have difficulty, for.example, to bring spoons with the coffee, and the service was very slow. There is not enought employees to serve all guests. The hotel provide a luxury optional service to the guests. So, best places at beach or restaurants are reserved to these guest. I was with my pregnant wife at the beach and we stay in a restrict area to those guest, because there isn't enough beach umbrellas (many of them was broken). So, Angel (security) and Ulisses (royal service manager) asked us, in a very unpolite way, to immediately exit the area. I asked them just to call someone to install an umbrellas for us at the other area, and, for my surprise, they didnt do anything, while we spent almost ten minutes waiting for someone to help us, under a strong and hot sun. Our problem was solved only when Diego,( a lifeguard) gentilly stop his job to serve us - it was not his duty, while "Sirs" Angel and Ulisses spent their time in the shadow talking and laughing. Despite these facts, I share my "clean" towel, that this "five" star "resort" offer to us. Disgusting... we spent five days there and we didnt see the pools water has been changed. They just put some chlorine, so the water is dirty. So, my advice: look for others hotels and don't spent your leisure time at sandos, if you won't be desapointed in your vacations.
눇Modern Hotel, beautiful instalations and location Nice quality of beverages and delicious breakfast. Front desk attendence was very polite and helpful.
July 11, 2017

Shizz
United States of America
Age group: 35 – 44
7.5

“Beautiful and Relaxing Resort”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
눉The food could have been better
July 2, 2017

Geoff
United Kingdom

1 helpful vote
4.6

“Disappointing two weeks.”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 14 nights
눉Breakfast was good but the menus in all restaurants need variation especially for people staying longer than four days.
눇pool area and beach were the best parts of this hotel.
June 25, 2017

Harold
United States of America
6.3

“Ok facility, but will not stay there again”
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 5 nights
눉The public areas (main lobby, hallways, restaurants, and bar 1) was warm and humid as if air conditioner was not turned on. It seemed all the air conditioning was pumped into the restrooms in the public areas which were very cold. The tile inside and outside of the pool restrooms were slick when wet. The concrete and tile humps at poolside were horrible to lay against. The staff at the spa made a pest of themselves during the week in an attempt to get guests to pay for the spa facilities. Most of the Bar 1 chairs and couches were not comfortable, and mismatched. In general it seemed the facility tried for a upscale fashion appearance and upscale fashion food, but I just did not enjoy.
눇The room was very nice and the beds were comfortable. The staff was very helpful and attentive. The bathrooms were very nice and clean. The live entertainment was very good. The bed like cabanas at poolside was nice. The poolside restaurant with the wood fired pizzas were great.
June 25, 2017

Sandra
Australia
9.6

“Great Service”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 8 nights
눉There was a sulpher smell in the bathroom in our room and also in the lobby bathroom. Not sure what it was but heard other guests also complain. I was also not entirely happy with the fact that we had 2 Queen beds instead of a king as requested but this was addressed by staff.
눇This was a lovely resort with great entertainment and value for money. Choice of places to eat was fair and mostly good food. The service was great and all the staff were amazing. We loved Yoga with Adamo, the water aerobics and the water volley ball games. Everyday at lunch, there was a cooking show which we enjoyed!
June 17, 2017

Leo
Poland
Age group: 35 – 44
5.8

Okay
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Mediocre food, specially for this price. Lack of variety of specialty restaurants for dinner, worst Italian food in my life at the Italian restaurant. Juices in cocktails are the worst posible quality which makes them unbearable. No pool bar. Service at the pool is very intermittent. For this price I'd never ever stay here again. Way better options out there
눇Great pools, nice beach, well maintained building and rooms
June 11, 2017

Sadie
United States of America
7.1

“We had a great time at Sandos!”
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉I do have to say that the food was okay at most of the restaurants, but the room service could use some improvement. Also, our room was not the cleanest. It looked like someone threw up on the back of our bathroom door and it was never cleaned up.
눇The staff was all very friendly and helped make our stay as enjoyable as possible. I loved the activites they had going on around the pool area, especially the water aerobics. Ours instructor Liz was awesome!!!
June 8, 2017

Carlos
Mexico
7.9

“Fair”
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 5 nights
눉Too much Children and drunk teenagers or young people.
눇Chef at Gaijin restaurant was great entertainment when cooking on the plate.
June 8, 2017

Magaly
United States of America
10

“Sandos is Cancun at its best!!!!!!!!!!”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 5 nights
눉There is nothing that I did not like.
눇what I loved the most was the hospitality. Kudos to Erick from San Tropez bar. Kudos to Esteban and Angel. I feel that the staff is one of the most amazing ones I ever encountered. I cannot wait to go back in February!!!!
May 30, 2017

Francess
United States of America
7.9

“I will definitely recommend this resort”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 7 nights
- • Submitted from a mobile device
눉Sheets could have been changed more often
눇Staff Waiters were friendly Food was awesome - plenty and tasty.
May 26, 2017

Jeanette
United States of America

1 helpful vote
7.5

Good
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉The list is large....very large. I received a response to my question about transportation to the hotel less than 36 hours before my arrival, when I checked my email 24 hours prior to arrival I followed the directions in the email and I was told I needed to reserve 3 days in advance, the email stated I would incur no charges however when I attempted to schedule, I was told I'd incur a fee. This was an anniversary Trip, my husband and I were celebrating 5 years (21 in total) but 5 legally married, my husband requested flower petals, flowers, a "Happy Anniversary" written on our desert plate, nothing was done for us, not even a damn "Happy Anniversary" banner on our door like the photos show. However, the people down our hallway seemed to be celebrating a birthday and were able to have "Happy Birthday" written on a desert dish. My reservation in Cozumel was much cheaper but we went with this place because we were under the impression something special could be done. Room service takes ridiculously long. I ordered 45 minutes before my scheduled departure for an excursion and never received my order which I was told would arrive in less than 30 minutes. Oh, the night before we were scheduled to leave we were approached by someone who said "Every night we offer a discounted rate to the discos, would you like to join us" we were there 4 nights and were never offered this before. Would've been nice the night we arrived. 😒The lighting in the bathroom is beyond horrible. Lots of mirrors but so dim!
눇The all inclusive portion of the property was the best part. Meals/drinks, everything included in the stay
May 19, 2017

W
United States of America
9.6

“Almost a 10!”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 5 nights
- • Submitted from a mobile device
눉Sadly, a cologne I had just purchased went missing. When I brought it up to the manager as we were checking out, I was told I would be contacted about it but that never happened. We had a wonderful experience minus this problem. We would like to have returned since we visit Cancun annually, but we're now hesitant about this location.
눇Everything! The food, facilities, spa, and activities were great!
May 13, 2017

Noa
Israel
10

“Great stay and exellent hotel!”
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉You should know the infinity pools are not really infinity looking and the jacouzi did not function while we stayed.
눇Food was good and varied. Staff very attentive and nice. The cabanas around the pool and on the beach are a great adition we dis not see in other hotels. The beach is big and spacios considering the amout of people. The hotel isnt too big so you really get a lot of attention from the many staff members and get to know people if you want. Activities were fun ( Casino night, pool&beach vollyball ect. ). Over all good value.
April 29, 2017

Anonymous
United Kingdom

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
눉limited food options as the buffet restaurant wasnt open - so had to stick to the few restaurants within the hotel with limited and the same menu options every day.
눇nice pool, excellent beach location, comfortable rooms and friendly staff.

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Area Info – Great location - show map

Resort Facilities at Sandos Cancun Lifestyle Resort Great facilities! Review score, 8.6

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