Sandos Caracol Eco Resort All Inclusive
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Mexico – Great location - show map
- Ocean view
- Garden
- Outdoor swimming pool
- Free WiFi
- Balcony
- Free parking
- Air conditioning
- Private Bathroom
- 24-hour front desk
- Daily housekeeping
Experience World-class Service at Sandos Caracol Eco Resort All Inclusive
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This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del Carmen Beach, overlooking Cozumel Island. Some of the rooms have balconies overlooking the Caribbean Sea. Sandos Caracol Eco Resort is in beautiful gardens and features bright accommodations. All rooms have flat-screen TVs, air conditioning and a mini-bar. Wi-Fi is available for free in public areas. Sandos Caracol Eco Resort features lessons, including yoga and scuba diving. There is also a water sports center, evening entertainment, and children's and teen's activities. Spa facilities include a sauna, hot tub and gym. There are 3 buffetes including international and itialian, plus 6 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house), we also have a 24-hour snack bar available. There are ecological activities for the whole family. The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
Sandos Caracol Eco Resort All Inclusive has been welcoming Booking.com guests since Mar 8, 2010Hotel chain/brand: Sandos Hotels & Resorts
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Fitness center
- Bar
- Private beach area
- Breakfast

Categories:
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Are alcoholic drinks included in all inclusive?
Yes they are!Answered on 1 March 2020do you have a covid-19 testing area near you since it's going to be required after January and if you do what is the cost
If you book a stay onsite of 7 nights or more, we offer FREE Covid-19 Testing onsite.Answered on 31 January 2021Are the restaurants all inclusive or seperate charge?
All Include breakfast, Lunch and dinner ( plus snacks )Answered on 30 September 2020Do you have Covid testing at the resort? I need to have a negative test three days prior to reentry into the US.
Yes we have the ability for you to book a PCR Test at the property.Answered on 14 January 2021Hi, is this place good for infant children?
Yes, it's wonderful!Answered on 14 March 2021Is your private beach next to the property or do I need to use a means of transportation to go there?
The property fronts on to the beach.Answered on 22 November 2019- Still looking?
Area info *
Restaurants9 Restaurants On Site
- La Laguna
- CuisineInternational
- La Toscana
- CuisineItalian
- Las Mascaras
- CuisineMexican
- Salvia Snack Bar
- CuisineInternational
- Dietary optionsVegetarian
- El Templo
- CuisineAsian
- Fogo de Brazil
- CuisineBrazilian
- La Riviera
- CuisineMediterranean
- La Toscana
- CuisineItalian
- Los Lirios
No additional info available
Resort Facilities at Sandos Caracol Eco Resort All Inclusive
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Fitness center
- Bar
- Private beach area
- Breakfast
- Beachfront
- Sun deck
- Private beach area
- Balcony
- Terrace
- Garden
- Beach
- Water park
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- Snorkeling
- Diving
- Hiking
- Canoeing
- Windsurfing
- Ping-pong
- Pool table
- Playground
- Game room
- Fishing
- Golf course (within 2 miles)
- Tennis court
- Flat-screen TV
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Bar
- Restaurant
- Accessible parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Car rental
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Room service
- Open all year
- Pool with view
- Shallow end
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage
- SpaAdditional charge
- Solarium
- Fitness center
- SaunaAdditional charge
- English
- Spanish
- Italian
- Dutch
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cash
Sandos Caracol Eco Resort All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
An environment fee of $28.86 MXN pesos per night is not included and must be paid at check-in.
Please note room service is only available for "Royal Elite" guests, as well as in the Signature eco rooms.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Sandos Caracol Eco Resort All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
FAQs about Sandos Caracol Eco Resort All Inclusive
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Sandos Caracol Eco Resort All Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Hiking
- Playground
- Pool table
- Game room
- Snorkeling
- Diving
- Ping-pong
- Tennis court
- Fishing
- Canoeing
- Windsurfing
- Golf course (within 2 miles)
- Solarium
- Kids' club
- Water park
- Evening entertainment
- Beachfront
- Fitness classes
- Locker rooms
- Spa facilities
- Water sports facilities on site
- Spa lounge/Relaxation area
- Beach
- Spa/Wellness packages
- Swimming pool
- Entertainment staff
- Private beach area
- Fitness
- Nightclub/DJ
- Yoga classes
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Room options at Sandos Caracol Eco Resort All Inclusive include:
- Double
- Twin/Double
- Triple
- Studio
- Family
- Suite
- Single
- Quad
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Yes, there's a hot tub. You can find out more about this and the other facilities at Sandos Caracol Eco Resort All Inclusive on this page.
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Sandos Caracol Eco Resort All Inclusive is 3.1 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Sandos Caracol Eco Resort All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Sandos Caracol Eco Resort All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).
Breakfast option(s) include:
- Buffet
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The nearest beach is 1,150 feet from Sandos Caracol Eco Resort All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.
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Sandos Caracol Eco Resort All Inclusive has 9 restaurants:
- Fogo de Brazil
- La Toscana
- Salvia Snack Bar
- La Riviera
- El Templo
- Los Lirios
- La Toscana
- Las Mascaras
- La Laguna
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The prices at Sandos Caracol Eco Resort All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, Sandos Caracol Eco Resort All Inclusive is popular with guests booking family stays.