Stay in the heart of Mérida Excellent location - show map

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Located in Mérida’s town centre and offering outdoor pool, Hotel Santa Ana features free Wi-Fi access and has a privileged location, only 200 yards from popular Paseo Montejo Avenue.

The rooms here will provide you with cable TV, air conditioning and cable channels. Featuring a shower, private bathrooms also come with free toiletries and towels. They also include a telephone line and fans.

Santa Ana Market is 100 yards from Hotel Santa Ana, and guests will be able to find several restaurants and bars within 250 yards.

At Hotel Santa Ana you will find a 24-hour front desk and a garden. Other facilities offered include a tour desk, luggage storage and a laundry.

Merida’s Cathedral can be reached in a short 5-minute walk, while the bus station is 10 minutes’ drive away. The property offers free parking as well.

This is our guests' favourite part of Mérida, according to independent reviews.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Hotel Santa Ana has been welcoming guests since 16 Nov 2013.

Property highlights

Situated in the real heart of Mérida, this hotel has an excellent location score of 9.3

Free private parking available at the hotel


Select dates to see this property's availability and prices

Room type
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi, do you have WiFi?
    Yes, we do, we hope for you soon, regards!!
    Answered on 26 March 2021
  • La picina esta en servicio?
    Hola buenos dias, por el momento no debido a la contingencia Covid-19, según autoridades gubernamentales,hasta nuevo aviso. saludos cordiales
    Answered on 8 August 2020
  • Algunos de los huespedes se quejan del gallo de la vicinidad que los molesta pos despertarlos en la noche y tambien por hacer ruido en la tarde. Se ..
    Sinceramente el gallo vive en una casa próxima al hotel, no lo consideramos un problema ya que solo incomoda la estancia de algunos huéspedes. Ofrecem..
    Answered on 12 March 2022
  • hello, is the pool open?
    Hello, yes, it is open from 9 am to 9 pm, regards!!
    Answered on 12 May 2021
  • Hi. I am an older solo female traveler, in Merida Jan26-Feb2 - 7 nights. I always travel with my very well-behaved support animal -- a 5 pound, 10 yea..
    Lo sentimos muchísimo, pero no aceptamos mascotas debido a la dimensión del hotel, pero agradecemos su preferencia.
    Answered on 29 November 2021
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Hotel surroundings *
Facilities of Hotel Santa Ana
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Linen
  • Wardrobe or closet
  • Pool view
  • Garden view
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Bicycle rental Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Car hire
  • 24-hour front desk
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Fan
  • Non-smoking rooms
  • Upper floors accessible by stairs only
Outdoor swimming pool
    Free! All pools are free of charge
  • Seasonal (Temporarily closed)
  • All ages welcome
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish
  • Italian

House rules

Hotel Santa Ana takes special requests - add in the next step!


14:00 - 23:00


Until 11:30 hours


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 8 years are welcome.

Children aged 13 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 8 and older are allowed)


Pets are not allowed.

Mastercard Visa Hotel Santa Ana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Deluxe rooms are on the ground floor, standard suites are on the second and third floor.

Please note that Standard Double rooms will be assigned as follows:
- 1-2 guests will receive one double bed, and one single bed
-2-4 guests will receive two double beds

Bed configuration for the standard double rooms is subject to availability.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Santa Ana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Piscina n.º 1 is closed from Wed 31 Mar 2021 until Thu 01 Apr 2021

FAQs about Hotel Santa Ana

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Santa Ana is 0.7 miles from the centre of Mérida.

  • From the nearest airport, you can get to Hotel Santa Ana by:

    • Taxi 25min

  • Room options at Hotel Santa Ana include:

    • Family
    • Twin/Double

  • Check-in at Hotel Santa Ana is from 14:00, and check-out is until 11:30.

  • The prices at Hotel Santa Ana may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Santa Ana offers the following activities / services (charges may apply):

    • Swimming Pool
    • Bicycle rental