Newly renovated, adults-only Hyatt Zilara Riviera May is located in the secluded region of Riviera Maya, surrounded by lush mangroves, with easy access to the Cancun International Airport and only six miles from Playa del Carmen.

This luxurious 291-Suite resort breathes romance, resembling a modern hacienda, sitting along a stretch of pure white sand beach.

Combining beautiful architecture with impeccable service and lavish accommodations, this all-inclusive resort is a vacation paradise like no other.

Hyatt Zilara Riviera Maya Adults Only All-Inclusive has been welcoming Booking.com guests since Dec 17, 2010
Hotel chain/brand: Hyatt Zilara

ATM: Need cash? This property has an ATM on site.

Property Highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Spa

Entertainment staff


Availability

Select dates to see this property's availability and prices

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4 reasons to choose Hyatt Zilara Riviera Maya Adults Only All-Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Ocean Maya Royale - Adults Only Beach

    6.3 Pleasant beach
    550 feet from property
  • Casa Vela Beach

    7.4 Good beach
    2,450 feet from property
  • Mayakoba Beach

    7.9 Good beach
    2,850 feet from property
  • Playa del Carmen Beach

    7.5 Good beach
    1.5 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you offer a shuttle bus in to playa del carmen
    Dear guest, There are taxi services right at the hotel for your comfort with an extra cost, Playa del Carmen downtown is just 10 minutes from the pro...
    Answered on March 3, 2020
  • are the pools/beaches topless
    Dear guest, Thanking you for getting in touch with us we would like to let you know that beach clothing must be worn on pool and beach areas. Regards!...
    Answered on June 6, 2020
  • We want the Deluxe Room with "Ocean View". On the Secrets site you can select Tropical or Ocean view. SW not displaying view type.
    Dear guest, You can book a fantastic ocean view room by choosing our " Preferred Club Deluxe Ocean view" on the room list. Kind regards!
    Answered on May 2, 2020
  • Is there a swimable beach in front of this property?
    Dear guest, There is beach access to all our guests right in front of the property. Kind regards!
    Answered on October 13, 2020
  • How can I get to the closest beach from the property?
    you can book the Preferred Club Junior Suite Ocean Front, those rooms have a balcony and you can see directly the beach area, good rooms to see the su...
    Answered on September 12, 2019
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Area info *
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4 Restaurants On Site

    Capri Grille

    Food: Italian

    Open for: Dinner

    Tempest

    Food: Sushi

    Open for: Dinner

    El Comedor

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Lola Beach Restaurant & Bar

    Food: Caribbean, Latin American

    Open for: Breakfast, Lunch, Dinner

Resort Facilities at Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
Activities
  • Live music/Performance
  • Beach
  • Entertainment staff
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
General
  • Adults only
  • Convenience store on site
  • Air conditioning
  • Hair/Beauty salon
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Adults only
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hyatt Zilara Riviera Maya Adults Only All-Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

12:00 PM - 11:30 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Hyatt Zilara Riviera Maya Adults Only All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

FAQs about Hyatt Zilara Riviera Maya Adults Only All-Inclusive

  • Check-in at Hyatt Zilara Riviera Maya Adults Only All-Inclusive is from 3:00 PM, and check-out is until 11:30 PM.

  • The prices at Hyatt Zilara Riviera Maya Adults Only All-Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hyatt Zilara Riviera Maya Adults Only All-Inclusive include:

    • Triple
    • Suite
    • Double

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive is 5.6 miles from the center of Playa del Carmen.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive has 4 restaurants:

    • Capri Grille
    • Lola Beach Restaurant & Bar
    • Tempest
    • El Comedor

  • Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Beachfront
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Yoga classes
    • Swimming pool
    • Entertainment staff
    • Beach
    • Spa/Wellness packages
    • Spa facilities
    • Fitness