Yes, all rooms count with a fan an A/C inside.

Dear guest, Thank you for your interest in our Resort. We have Wi-Fi in the rooms and around all the Resort. We have 3 Resturants and depending on our occupancy we may change the dinner from one Restaurant to the other. Usually dinner is served in Restaurante Cocina and Restaurante Fuego (reservation required for Fuego). Our Restaurant Cocina serves a mix of international food. In Las Olas Restaurante and Fuego Restaurante & Cantina we have Mexican Cuisine. Best regards, Mahekal Beach Resort

Hi during all year is different, if you are looking good weather is between November to June and the raining season is July to October but could be change according general environment.

We have different services available for our clients Just Room no meals included, Bed & Breakfast or Half Board

Depending on room type booked you could request a ground floor level. For the rooms types which name includes the word "Palapa" we could say majority of the inventory are upstairs room.

Internet capacity is between 10-15mbps. Rooms do not count with their own router.

Unfortunately we do not have sauna and steam room in the property.

For more information about alcohol beverages included in our brand new All-Inclusive package you can always give a look in our offical web page.

It would depend on room type booked, majority of them could offer 2 queen beds or 1 king bed. If a room with 2 beds is provided, 2 of the guests would have to share a bed. If a room with 1 king bed provided we would add an extra bed free of charge.

Good morning. We offer the antigen test free of charge for guests staying 3 nights or more. We are about 1 hour far from Cancun Airport and we do not have a shuttle, we recommend the company Maritur and you can find their prices in our web site

Please contact Booking,com Customer Service Center to ask about their cancellation policies.

If you arleady have a room reservation please contact us by message for the info. You could check our official as well.

We count with Antigen test and PCR test on site. When booking a minimum of 3-night stay the antigen test is free of charge. We provide PCR test at an extra charge only. Please reach us to concierge@mahekalplaya.com for further information.

Cribs are subject to availability upon arrival, usually we are able to full fill these requests. Cribs are free of charge.

Yes, we do have some vegan options. We require our guests with special diets to coordinate with our Concierge Team 24 hrs in advance of each meal so our F&B staff can prepare everything.

Good day. Yes, the rooms have hair dryers.

We do accept cats but certain restrictions apply for pets.

Double room = 1 king bed. Rooms usually count with 1 king bed or 2 queens. Guest can always advise their bed preference but keep in mind it is never confirmed nor guaranteed prior arrival as it is subject to availability upon arrival.

Halboard = Breakfast + Dinner, no beverages. Yes, you can excahnge dinner for lunch if you want to.

The hotel do not count with a parking lot. Guests could park outside the hotel with parkimeter use/payment on the street. Or guests could use a public parking lot located 2-3 blocks away from main entrance.