Yes, all rooms count with a fan an A/C inside.

Dear guest, Thank you for your interest in our Resort. We have Wi-Fi in the rooms and around all the Resort. We have 3 Resturants and depending on our occupancy we may change the dinner from one Restaurant to the other. Usually dinner is served in Restaurante Cocina and Restaurante Fuego (reservation required for Fuego). Our Restaurant Cocina serves a mix of international food. In Las Olas Restaurante and Fuego Restaurante & Cantina we have Mexican Cuisine. Best regards, Mahekal Beach Resort

Internet capacity is between 10-15mbps. Rooms do not count with their own router.

Good day. Yes, the rooms have hair dryers.

We do accept cats but certain restrictions apply for pets.

Hi during all year is different, if you are looking good weather is between November to June and the raining season is July to October but could be change according general environment.

Double room = 1 king bed. Rooms usually count with 1 king bed or 2 queens. Guest can always advise their bed preference but keep in mind it is never confirmed nor guaranteed prior arrival as it is subject to availability upon arrival.

Premium Room Ocean Front is the one

We have different services available for our clients Just Room no meals included, Bed & Breakfast or Half Board

Unfortunately we do not have sauna and steam room in the property.

Breakfast is served from 7 to 11am.

For more information about alcohol beverages included in our brand new All-Inclusive package you can always give a look in our offical web page.

Luckily, none of these weather events occurrend during the month of October caused major damages to our property. The beach is clean and clear, very little sargazo but the tide has been high during last few days.

Only the following room types have a separate sitting area: La Residencia, Treehouse Suite and Beach House.

It would depend on room type booked, majority of them could offer 2 queen beds or 1 king bed. If a room with 2 beds is provided, 2 of the guests would have to share a bed. If a room with 1 king bed provided we would add an extra bed free of charge.

Some rooms: some Ocean Front units and 2 Beach Houses count with a plunge pool None of our rooms count with a jacuzzi.

Good morning. We offer the antigen test free of charge for guests staying 3 nights or more. We are about 1 hour far from Cancun Airport and we do not have a shuttle, we recommend the company Maritur and you can find their prices in our web site

Nuestro Beach Pass permite el uso de palapas en la playa, baños, toallas y meseros. El uso de piscinas no está incluido. Para más información sobre precios favor de comunicarse con el hotel directamente.

Please contact Booking,com Customer Service Center to ask about their cancellation policies.

We can inform our F&B department of your medical condition so they can prepare special options for you.