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  6. Sheraton Buganvilias Resort & Convention Center (Resort), Puerto Vallarta (Mexico) Deals

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  • Guest reviews (266)

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Resort Sheraton Buganvilias Resort & Convention Center

Beachfront · Private Beach. Property is on or next to a beach and has a private beach. Beachfront · Private Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Sheraton Buganvilias Resort & Convention Center

Boulevard Francisco Medina Ascencio, 999, 48330 Puerto Vallarta, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
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Sheraton Buganvilias Resort & Convention Center

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A view of the pool at Sheraton Buganvilias Resort & Convention Center or nearby
Food at or somewhere near the resort
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Food at or somewhere near the resort
Food at or somewhere near the resort
Food at or somewhere near the resort
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Drinks at Sheraton Buganvilias Resort & Convention Center
Drinks at Sheraton Buganvilias Resort & Convention Center
Drinks at Sheraton Buganvilias Resort & Convention Center
A restaurant or other place to eat at Sheraton Buganvilias Resort & Convention Center
Food at or somewhere near the resort
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Food at or somewhere near the resort
Food at or somewhere near the resort
Food at or somewhere near the resort
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A restaurant or other place to eat at Sheraton Buganvilias Resort & Convention Center
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A view of the pool at Sheraton Buganvilias Resort & Convention Center or nearby

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8.5
Very Good
266 reviews
  • Facilities

    8.5

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Value for money

    7.8

  • Location

    8.8

  • Total

    8.5

  • Free WiFi

    3.9

The resort is beautiful,been three times The staff is great

Victor United States of America

This was our third time staying here and can faithfully say that the staff and location has earned our loyalty. The staff went out of their way to assist us with anything and everything we needed.

Richard United States of America

It was a great family friendly resort. The staff was very friendly & helpful-all of the time!

Mary United States of America

Great Buffett selection & price was good if you didn’t select to have food inclusive. The fiesta night was a lot of fun. Pool was very nice.

Dana United States of America

The resort was extremely clean with helpful staff at the ready at a moments notice. It was also well within walking distance of old Puerto Vallarta and Malecon.

Richard United States of America

The staff was amazing. Valencia, Alex , Gama server at the pool was the best. Dr Garcia was so helpful when I was hurt!!

Juli United States of America

The hotel was nice and clean. It was located in a great spot close to a mall, close to downtown and the airport. Most of the staff was friendly and helpful.

Darshae United States of America

Amazing comfy beds and they have a Starbucks inside.

Maria Netherlands

Overall cleanliness of the hotel. Helpful staff at all times. Good food at the restaurants!

Luis United States of America

The staff was wonderful, the breakfast that was included was worth it and I would highly recommend shopping the different sites to get the best price where breakfast is included in the cost of the room. It was everything we had hoped for in a vacation location. Jorge was one of the amazing bartenders we had during our stay and I looked forward to my afternoon libations every afternoon.

April United States of America

Great location!

8.8
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A view of the pool at Sheraton Buganvilias Resort & Convention Center or nearby Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Drinks at Sheraton Buganvilias Resort & Convention Center Image of the property Drinks at Sheraton Buganvilias Resort & Convention Center Image of the property Drinks at Sheraton Buganvilias Resort & Convention Center Image of the property A restaurant or other place to eat at Sheraton Buganvilias Resort & Convention Center Image of the property Food at or somewhere near the resort Image of the property Animals at the resort or nearby Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property A restaurant or other place to eat at Sheraton Buganvilias Resort & Convention Center Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property The building where the resort is located Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property A view of the pool at Sheraton Buganvilias Resort & Convention Center or nearby Image of the property Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta - hotel Photo Image of the property Sheraton Buganvilias Resort & Convention Center  

Sheraton Buganvilias Resort & Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.5
Very Good
266 reviews
  • 8.8

    Great location!

  • What guests loved the most:
  • “The resort is beautiful,been three times The staff is great”
    Victor Victor United States of America United States of America
  • “This was our third time staying here and can faithfully say that the staff and location has earned our loyalty. The staff went out of their way to assist us with anything and everything we needed.”
    Richard Richard United States of America United States of America
  • “It was a great family friendly resort. The staff was very friendly & helpful-all of the time!”
    Mary Mary United States of America United States of America
  • “Great Buffett selection & price was good if you didn’t select to have food inclusive. The fiesta night was a lot of fun. Pool was very nice.”
    Dana Dana United States of America United States of America
  • “The resort was extremely clean with helpful staff at the ready at a moments notice. It was also well within walking distance of old Puerto Vallarta and Malecon.”
    Richard Richard United States of America United States of America
  • “The staff was amazing. Valencia, Alex , Gama server at the pool was the best. Dr Garcia was so helpful when I was hurt!!”
    Juli Juli United States of America United States of America
  • “The hotel was nice and clean. It was located in a great spot close to a mall, close to downtown and the airport. Most of the staff was friendly and helpful.”
    Darshae Darshae United States of America United States of America
  • “Amazing comfy beds and they have a Starbucks inside.”
    Maria Maria Netherlands Netherlands
  • “Overall cleanliness of the hotel. Helpful staff at all times. Good food at the restaurants!”
    Luis Luis United States of America United States of America
  • “The staff was wonderful, the breakfast that was included was worth it and I would highly recommend shopping the different sites to get the best price where breakfast is included in the cost of the...”
    April April United States of America United States of America

One of our top picks in Puerto Vallarta.Offering stunning ocean views, this Puerto Vallarta resort features a selection of beauty treatments at the spa. Delicious restaurants and rooms with ocean views are available at this contemporary property.

Every room at the Sheraton Buganvilias Resort & Convention Center is furnished with a 32-inch flat-screen TV. Select rooms include a large terrace or balcony.

A state-of-the-art fitness center is available to all guests at Sheraton Buganvilias. A tennis club, with 4 tennis courts and private lessons is open daily along with a shopping arcade that includes boutique stores.

The Sheraton Spa offers 6 different massage techniques in their interior or two other at open areas, as well as marine mud wraps and many other treatments.

Dining options at the resort include four restaurants with breakfast buffets or continental style, Mexican cuisine and cocktails. Guests can enjoy nightly musical entertainment at Embarcadero where international dishes are served or simply live a stunning sunset at Lobby Bar.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Sheraton Buganvilias Resort & Convention Center has been welcoming Booking.com guests since Sept 23, 2009
Hotel chain/brand: Sheraton

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Brilliant!

Most popular facilities

Swimming pool
Free WiFi
Beachfront
Free parking
Outdoor pool
Family rooms
Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Sheraton

Bookers love...

낍 Top Location: Highly rated by recent guests (8.8)

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental

Good Coffee!

끸 Free Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)

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Just booked in Puerto Vallarta 1 property like Sheraton Buganvilias Resort & Convention Center was just booked in the last 15 minutes

5 reasons to choose Sheraton Buganvilias Resort & Convention Center

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Puerto Vallarta

An Inside Look at Sheraton Buganvilias Resort & Convention Center

Sheraton Buganvilias Resort & Convention Center, offers a sublime beachfront location overlooking Banderas Bay, less than a half-kilometer from the downtown, boardwalk, main church & shopping and 15 minutes from the international airport. VIP Sheraton Club w/ incredible luxury suites. 2 Stunning pools. Total gourmet experience w/ 5 specialty restaurants and premium bars. Totally functional fitness center, careful selection of beauty treatments at the spa, kids club, Tennis Club, Link@sheraton, wireless internet, butler service, late checkout.

Area Info

– Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Cruise Ship Pier
    2 miles
  • Aquaventuras Park
    5.9 miles

Restaurants & Markets *

  • Bodeguita del Medio Cafe/Bar
    0.9 miles
  • La Madalena Cafe/Bar
    0.9 miles
  • La Madalena Restaurant
    0.9 miles
  • RIVER CAFE Cafe/Bar
    1.6 miles
  • 100% Natural Restaurant
    0 miles
  • OXXO Supermarket
    0 miles
  • Comercial Mexicana Market
    0 miles

Natural Beauty *

  • Mismaloya Mountain
    0.6 miles
  • Lago Superior Lake
    1.7 miles
  • Bahia de Banderas Ocean/Sea
    0.1 miles
  • Cuale River
    0.5 miles

Beaches in the Neighborhood

  • Camarones Beach Golden sand
    Swimming, Water Sports
    350 feet
  • Villa del Mar Beach Golden sand
    Swimming, Water Sports, Food & Drink
    4,200 feet

Closest Airports *

  • Lic. Gustavo Diaz Ordaz Airport
    3.8 miles
  • Tepic Airport
    60.3 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“great location walking distance to downtown, excellent breakfast, always fresh towels for the pool, service at the pool, rich breakfast and extremely nice staff...”

Barbara Slovenia
10

“We will always come back, this is our 4th stay and we will continue, providing all stays the same. We can do without the timeshare harassment but otherwise a gr...”

Bryan Canada
10

“Friendly helpful staff. Beautiful laid out room top notch fixtures. Great location”

Eric Canada
9.1

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Brilliant!
3 Restaurants On Site
  • La Villita

    Food: International

    Menu: Buffet & À La Carte

  • Alfresco Trattoria

    Food: Italian

    Menu: À la carte

  • Gaviotas

    Food: Mexican

    Menu: À la carte

Resort Facilities at Sheraton Buganvilias Resort & Convention Center Great facilities! Review score, 8.5

Most popular facilities

Swimming pool
Free WiFi
Beachfront
Free parking
Outdoor pool
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Temporary art galleries Off-site Additional charge
  • Beach
  • Tennis equipment Additional charge
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Playground
  • Golf course (within 2 miles) Additional charge
  • Tennis court Additional charge
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Good Coffee!
Accessibility
  • Wheelchair accessible
Internet
  • Free! WiFi is available in some hotel rooms and is free of charge.

Parking
  • Free! Free public parking is available on site (reservation is not needed).

  • Accessible parking
  • Secure parking
Pool and Spa
  • Swimming pool
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers Additional charge
  • Pool with view
  • Swimming pool toys
  • Bathhouse
  • Outdoor pool (year-round)
  • Outdoor pool
  • Hot tub/Jacuzzi Additional charge
  • Massage
  • Spa
  • Fitness center
  • Sauna
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Indoor play area
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Car rental
  • Gift shop
  • Safe
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages Spoken
  • English
  • Spanish

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Awesome!

House rules Sheraton Buganvilias Resort & Convention Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this property

American Express Visa Mastercard Sheraton Buganvilias Resort & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Sheraton Buganvilias Resort & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please inform Sheraton Buganvilias Resort & Convention Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.5 Very Good 266 reviews
  • Awesome: 9+

    144

  • Good: 7 – 9

    83

  • Okay: 5 – 7

    31

  • Poor: 3 – 5

    6

  • Very Poor: 1 – 3

    2

  • Staff8.5
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.7
  • Value for money7.8
  • Location8.8
  • Free WiFi 3.9
Low score for Puerto Vallarta

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    Popular Beaches Nearby

    • Camarones Beach Swimming, Water Sports
      350 feet
    • Villa del Mar Beach Swimming, Water Sports, Food & Drink
      4,200 feet
    How to get to Sheraton Buganvilias Resort & Convention Center from Lic. Gustavo Diaz Ordaz Airport
    • Taxi
      19 minutes
    • Free parking is available.
    Like this one but not totally sure yet? Show similar properties

    Questions you may have

    Find quick answers or ask questions to the property

    • Is your private beach next to the property or do I need to use a means of transportation to go there?

      Our Resort has a private beach, you don´t need transportation.

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    8.5
    Very Good
    266 reviews

    What guests loved the most:

    “The resort is beautiful,been three times The staff is great”

    Victor United States of America

    “This was our third time staying here and can faithfully say that the staff and location has earned our loyalty. The staff went out of their way to assist us with anything and everything we needed.”

    Richard United States of America

    “It was a great family friendly resort. The staff was very friendly & helpful-all of the time!”

    Mary United States of America

    “Great Buffett selection & price was good if you didn’t select to have food inclusive. The fiesta night was a lot of fun. Pool was very nice.”

    Dana United States of America

    “The resort was extremely clean with helpful staff at the ready at a moments notice. It was also well within walking distance of old Puerto Vallarta and Malecon.”

    Richard United States of America

    “The staff was amazing. Valencia, Alex , Gama server at the pool was the best. Dr Garcia was so helpful when I was hurt!!”

    Juli United States of America

    “The hotel was nice and clean. It was located in a great spot close to a mall, close to downtown and the airport. Most of the staff was friendly and helpful. ”

    Darshae United States of America

    “Amazing comfy beds and they have a Starbucks inside.”

    Maria Netherlands

    “Overall cleanliness of the hotel. Helpful staff at all times. Good food at the restaurants!”

    Luis United States of America

    “The staff was wonderful, the breakfast that was included was worth it and I would highly recommend shopping the different sites to get the best price where breakfast is included in the cost of the room. It was everything we had hoped for in a vacation location. Jorge was one of the amazing bartenders we had during our stay and I looked forward to my afternoon libations every afternoon.”

    April United States of America
    1 2

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    See all guest reviews for Sheraton Buganvilias Resort & Convention Center

    Newest Reviews for Sheraton Buganvilias Resort & Convention Center

    • Reviewed: December 11, 2019

      Victor

      United States of America
      10
      “Great”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      The entertainment group,some time they go a little over board on how they do things,it's not there hotel , should be nicer,

      The resort is beautiful,been three times The staff is great

      Stayed in December 2019

    • Reviewed: December 4, 2019

      Ernestina

      United States of America
      10
      “Excellent amenities staff friendly Not to thrilled with the 4 hour time share presentation was supposed to 90 min. Howev”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      N/A

      Spa/ pool

      Stayed in December 2019

    • Reviewed: November 22, 2019

      Nelson

      United States of America
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 2 nights
      • • Submitted from a mobile device

      I try stay one more night today Friday the people not very helpful , I did not like the front desk actitudes of the guys there

      Yesterday they fix my room after 1 pm

      Stayed in November 2019

    • Reviewed: November 16, 2019

      Mike

      United States of America
      10
      “Excellent”
      • • Leisure trip
      • • Group
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Everything was perfect

      Stayed in November 2019

    • Reviewed: September 3, 2019

      Richard

      United States of America
      10
      “A New Standard”
      • • Leisure trip
      • • Couple
      • • Stayed 7 nights
      • • Submitted from a mobile device

      Everything was perfect!!! Not a thing wrong with the property.

      This was our third time staying here and can faithfully say that the staff and location has earned our loyalty. The staff went out of their way to assist us with anything and everything we needed.

      Stayed in August 2019

    • Reviewed: July 22, 2019

      Jeniffer

      Mexico
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 4 nights
      • • Submitted from a mobile device

      La playa

      Todo en general

      Stayed in July 2019

    • Reviewed: July 20, 2019

      Mary

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      It was a great family friendly resort. The staff was very friendly & helpful-all of the time!

      Stayed in July 2019

    • Reviewed: July 8, 2019

      Dana

      United States of America
      6 helpful votes
      8.8
      “Great hotel, beware of sharks trying to sell you timeshare”
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      After check in we were greeted by a lady who sat us down at a table & we were told she would be giving us a tour of the hotel & amenities. She wrote on a map a bunch of stuff & then told us the next morning we would get a complimentary breakfast & a bunch of other free stuff & to “thank us for our time” we would have to sit through a 90min presentation/tour. Right off the bat we knew it was a sales pitch to purchase a time share. They hooked us though with the freebies so we figured why not. Right away the sales lady asked who was in the market & we said no one, we’re here for the free stuff. We made it very clear we weren’t going to buy a timeshare. Once we got done with walking around they walked us to a room that felt like a car dealership office. Once they started trying to talk numbers we said no & wanted to get on with our vacation. We had to go through 4 different people after we kept telling each one NO before we could leave. This all started at 9:30am & we finally left at 12:30!

      Great Buffett selection & price was good if you didn’t select to have food inclusive. The fiesta night was a lot of fun. Pool was very nice.

      Stayed in July 2019

    • Reviewed: July 7, 2019

      Armando

      United States of America
      2 helpful votes
      9.2
      Awesome
      • • Couple
      • • Stayed 5 nights
      • • Submitted from a mobile device

      The Wifi is not free I had to pay for it

      The installations. The service.

      Stayed in July 2019

    • Reviewed: June 3, 2019

      Barbara

      Slovenia
      10
      Exceptional
      • • Business trip
      • • Family with young children
      • • Stayed 8 nights

      payable internet, crazy prices at the spa, money exchange only with ID

      great location walking distance to downtown, excellent breakfast, always fresh towels for the pool, service at the pool, rich breakfast and extremely nice staff, bus stop in front of the hotel, Starbucks in the house, very clean,m nice shop in hotel, pharmacy across the street, ATM in hotel

      Stayed in May 2019

    • Reviewed: May 30, 2019

      Tonya

      United States of America
      6.7
      “The hotel was beautiful, my room was nice and comfortable and most of the staff was very helpful”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 4 nights
      • • Submitted from a mobile device

      I felt like I was being pressured to do a time share presentation when I first arrived, I was very tired and the lady lied about most everything.

      I didn’t eat at any of the restaurants.. All inclusive was too expensive

      Stayed in May 2019

    • Reviewed: May 28, 2019

      Anonymous

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 5 nights
      • • Submitted from a mobile device

      I didn't like the selling of the time shares,they get you ,really fast right before your check in ,and lied about how long it takes,and it wasn't staff

      The staff was very nice,and at the bar the server named Tamara was the nicest person ,very happy and smiling all the time we were there

      Stayed in May 2019

    • Reviewed: May 26, 2019

      Daniel

      Austria
      2 helpful votes
      9.2
      Awesome
      • • Leisure trip
      • • Couple
      • • Stayed 7 nights
      • • Submitted from a mobile device

      Hotel employees annoyed us too much about the VIP Card/club.

      Good service and cleaning, fresh towels every day!!

      Stayed in May 2019

    • Reviewed: May 24, 2019

      John

      Australia
      4 helpful votes
      7.1
      Good
      • • Leisure trip
      • • Solo traveler
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Garden view room was very noisy with music from the lobby, and noise from other guests. Had to pay for a room upgrade to get a quieter room Hotel staff attempted to enter room multiple times without notice.

      Pool area and facilities were nice

      Stayed in May 2019

    • Reviewed: May 15, 2019

      Benjamin

      United States of America
      1 helpful vote
      8.3
      “I like may stay berry much”
      • • Family with young children
      • • Stayed 7 nights

      I don like to talk about time share.I lost May Day.

      breakfast was good.and diner.

      Stayed in April 2019

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