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Sueños Tulum

Zona Hotelera Tulum Km 8.5, 77780 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.6/10! (score from 175 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
175 reviews

beautiful property, feels secluded and private away from busy street with lots to walk to. rooms were great. staff was fantastic and so kind. breakfast was really nice. we were there during the end of April and felt like we had the place to ourselves. even though the weather was great. beach beds were great. pool was nice.

Christopher United States of America

The food and the service excellent, almost like custom made. The setting felt private and and allowed for true relaxation. Love the sand grounds, the massage services were incredible. So clean, comfy and unstuffy

Juha Switzerland

everything it was beautiful!!! the staff was so nice !!!

Denise United States of America

the property was absolutely beautiful! people/ staff was exceptionally friendly. our room was beautiful clean and comfortable

Linda United States of America

Nice and affordable hotel in Tulum. They have gated parking for your car just across the street. The staff and the manager will do anything to make your stay as great as possible. Rooms are nice with movable beds. Food is great. Wifi is excellent. The beach is nice to spend the day. You have a couple of good restaurants in walkable distance.

Aleksandar Croatia

Jesus is a great host. The boho style, simplicity and privacy of the rooms. The ocean view was great.

Alejandra United States of America

Everything about the Sueños was exceptional. Beautiful custom suites, an amazing private beachfront, and plenty of space all around the property to find peace and relaxation. The staff were some of the kindest, most helpful and attentive folks.

Nicolle United States of America

Location is good for someone with a car, breakfast was perfect.

Tan Turkey

There are a TON of hotels on the beach in TULUM & I found it overwhelming to pick one especially due to high prices. Despite liking to party, I don’t want to sleep next to a night club and at the end of the day picked this property due to quiet reviews. Ironically there was a wedding one night next door, but the music didn’t disturb us - the property has an overall very chill relaxed atmosphere, so much at times we felt like the only people there! The staff all learn who their customers are and are very helpful. Best part was laying in my hammock or on the bed, having the doors open and having the ocean breeze on me. Absolutely wonderful view from our room!

Milena United States of America

Breakfast was amazing- fresh juice everyday Friendly and helpful staff Booked everything through the front office Appreciate that it is an eco friendly hotel, that prioritized quiet and peaceful ambiance. Surrounded by hotel that cater to a younger, bass thumping music type crowd.

Paulomi United States of America
9.3
Wonderful
175 reviews
  • What guests loved the most:
  • “beautiful property, feels secluded and private away from busy street with lots to walk to. rooms were great. staff was fantastic and so kind. breakfast was really nice.”
    Christopher Christopher United States of America United States of America
  • “The food and the service excellent, almost like custom made. The setting felt private and and allowed for true relaxation. Love the sand grounds, the massage services were incredible.”
    Juha Juha Switzerland Switzerland
  • “everything it was beautiful!!! the staff was so nice !!!”
    Denise Denise United States of America United States of America
  • “the property was absolutely beautiful! people/ staff was exceptionally friendly. our room was beautiful clean and comfortable”
    Linda Linda United States of America United States of America
  • “Nice and affordable hotel in Tulum. They have gated parking for your car just across the street. The staff and the manager will do anything to make your stay as great as possible.”
    Aleksandar Aleksandar Croatia Croatia
  • “Jesus is a great host. The boho style, simplicity and privacy of the rooms. The ocean view was great.”
    Alejandra Alejandra United States of America United States of America
  • “Everything about the Sueños was exceptional. Beautiful custom suites, an amazing private beachfront, and plenty of space all around the property to find peace and relaxation.”
    Nicolle Nicolle United States of America United States of America
  • “Location is good for someone with a car, breakfast was perfect.”
    Tan Tan Turkey Turkey
  • “There are a TON of hotels on the beach in TULUM & I found it overwhelming to pick one especially due to high prices.”
    Milena Milena United States of America United States of America
  • “Breakfast was amazing- fresh juice everyday Friendly and helpful staff Booked everything through the front office Appreciate that it is an eco friendly hotel, that prioritized quiet and peaceful...”
    Paulomi Paulomi United States of America United States of America

Categories:

  • Staff 9.8
  • Facilities9.2
  • Cleanliness 9.6
  • Comfort9.5
  • Value for money8.5
  • Location 9.6
High score for Tulum
9.3
Wonderful
175 reviews
Categories:
Staff
9.8
Facilities
9.2
Cleanliness
9.6
Comfort
9.5
Value for money
8.5
Location
9.6
Free WiFi
6.8
High score for Tulum
Low score for Tulum
Filters

Located right on the beach, Sueños Tulum features an outdoor swimming pool, spa treatments, yoga classes and free Wi-Fi. This hotel is only a 10-minute drive from the Mayan ruins.

The tropical-style suites at this beachfront hotel feature a balcony with sea views, a fan and private bathrooms with a shower, toilet and free toiletries.

Sueños Tulum features an on-site bar and restaurant serving local cuisine for guests only, and there are other dining options within walking distance of the property.

The Coba archaeological site is a one-hour drive from this property, and the Siaa Kaan biological reserve is just over half a mile away.

Cancun’s International Airport is a 1.5-hour drive from this property.

This is our guests' favorite part of Tulum, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Sueños Tulum has been welcoming Booking.com guests since Jun 7, 2013

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Most popular amenities
Outdoor swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Family rooms
Restaurant
Spa
Bar
Private beach area

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

Continental

Free private parking available at the hotel

Saved to 3587 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
and
1 queen bed
1 king bed
1 full bed
and
1 queen bed
2 twin beds
and
1 king bed
3 twin beds
and
1 full bed
and
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.8
Facilities
9.2
Cleanliness
9.6
Comfort
9.5
Value for money
8.5
Location
9.6
Free WiFi
6.8
High score for Tulum
Low score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Christopher
    United States of AmericaUnited States of America
    “beautiful property, feels secluded and private away from busy street with lots to walk to. rooms were great. staff was fantastic and so kind. breakfast was really nice. we were there during the end of April and felt like we had the place to...”
  • Juha
    SwitzerlandSwitzerland
    “The food and the service excellent, almost like custom made. The setting felt private and and allowed for true relaxation. Love the sand grounds, the massage services were incredible. So clean, comfy and unstuffy”
  • Denise
    United States of AmericaUnited States of America
    “everything it was beautiful!!! the staff was so nice !!!”
  • Linda
    United States of AmericaUnited States of America
    “the property was absolutely beautiful! people/ staff was exceptionally friendly. our room was beautiful clean and comfortable”
  • Aleksandar
    CroatiaCroatia
    “Nice and affordable hotel in Tulum. They have gated parking for your car just across the street. The staff and the manager will do anything to make your stay as great as possible. Rooms are nice with movable beds. Food is great. Wifi is excellent....”
  • Alejandra
    United States of AmericaUnited States of America
    “Jesus is a great host. The boho style, simplicity and privacy of the rooms. The ocean view was great.”
  • Nicolle
    United States of AmericaUnited States of America
    “Everything about the Sueños was exceptional. Beautiful custom suites, an amazing private beachfront, and plenty of space all around the property to find peace and relaxation. The staff were some of the kindest, most helpful and attentive folks.”
  • Tan
    TurkeyTurkey
    “Location is good for someone with a car, breakfast was perfect.”
  • Milena
    United States of AmericaUnited States of America
    “There are a TON of hotels on the beach in TULUM & I found it overwhelming to pick one especially due to high prices. Despite liking to party, I don’t want to sleep next to a night club and at the end of the day picked this property due to quiet...”
  • Paulomi
    United States of AmericaUnited States of America
    “Breakfast was amazing- fresh juice everyday Friendly and helpful staff Booked everything through the front office Appreciate that it is an eco friendly hotel, that prioritized quiet and peaceful ambiance. Surrounded by hotel that cater to a...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How can I get to the closest beach from the property?
    We are only a few steps from the beach.
    Answered on 25 August 2020
  • Do you do COVID tests on the property? Do you administer tests on the weekend? Thanks!
    Yes! We can assist you with an appointment with our local doctors who are able to make the test at the Hotel.
    Answered on 9 February 2021
  • Is your private beach next to the property or do I need to use a means of transportation to go there?
    Our private beach is right in-front of our resort.
    Answered on 25 August 2020
  • One person traveling will arrive at 9 pm. Is shuttle service available
    Yes, we can arrange a private transfer at an additional cost for you.
    Answered on 6 May 2021
  • Do you provide shuttle to and from airport?
    Yes, we can arrange a private transfer to and from the airport at an additional cost.
    Answered on 25 August 2020
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
Amenities of Sueños Tulum
Great facilities! Review score, 9.2
Most popular amenities
Outdoor swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Family rooms
Restaurant
Spa
Bar
Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Beach
Living Area
  • Sitting area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Soundproof
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Yoga classes
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Sueños Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Sueños Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Important information Air conditioning is only available from 20:00 to 08:00.

This property uses solar panels to provide electricity during the day.

The credit card on file is only to guarantee the booking. The hotel will be in contact and send a payment link for your stay 14 days previous to the arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Sueños Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sueños Tulum

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Sueños Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Sueños Tulum is 4.3 miles from the center of Tulum.

  • Sueños Tulum offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Beachfront
    • Foot massage
    • Back massage
    • Full-body massage
    • Beach
    • Head massage
    • Private beach area
    • Yoga classes
    • Swimming pool
    • Couples' massage
    • Neck massage
    • Hand massage

  • Sueños Tulum has 1 restaurant:

    • Restaurant

  • The prices at Sueños Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sueños Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental

  • Room options at Sueños Tulum include:

    • Suite
    • Double