Experience world-class service at Sun Palace - All Inclusive Adults Only

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.1
Free WiFi
9.4
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Yuliana
    Mexico Mexico
    The staff was very attentive, they let us check in and enjoy the resort before our room was ready which was nice to get our day started. The staff was always available to help out and refill our drinks. The food was good with a good amount of...
  • Anna
    Netherlands Netherlands
    Very comfortable stay. The personnel was very kind and helpful. The room was spacious and the bed comfortable. The food and entertainment options were good too. Generally positive experience.
  • Luca
    United Kingdom United Kingdom
    The breakfast and lunch buffet, the rooms, the beach, the location. Most of the staff were very polite and friendly. The hotel was very clean.

Property surroundings

Restaurants
4 restaurants on site

  • AURORA
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LA TRATTO
    • Cuisine
      Italian
    • Open for
      Dinner
  • FUEGO
    • Open for
      Dinner
  • THAI
    • Cuisine
      Asian
    • Open for
      Dinner

Resort facilities of Sun Palace - All Inclusive Adults Only
Great facilities! Review score, 9.4

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
View
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Beach
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Tile/marble floor
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
3 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Sun Palace - All Inclusive Adults Only takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Sun Palace - All Inclusive Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sun Palace - All Inclusive Adults Only

  • Check-in at Sun Palace - All Inclusive Adults Only is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sun Palace - All Inclusive Adults Only on this page.

  • Room options at Sun Palace - All Inclusive Adults Only include:

    • Suite
    • Double

  • The nearest beach is just 800 yards from Sun Palace - All Inclusive Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Sun Palace - All Inclusive Adults Only offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beachfront
    • Spa facilities
    • Beauty Services
    • Spa lounge/relaxation area
    • Swimming Pool
    • Fitness
    • Beach
    • Spa/wellness packages
    • Steam room
    • Open-air bath
    • Private beach area
    • Public Bath

  • The prices at Sun Palace - All Inclusive Adults Only may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sun Palace - All Inclusive Adults Only is 8.7 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Sun Palace - All Inclusive Adults Only has 4 restaurants:

    • THAI
    • AURORA
    • LA TRATTO
    • FUEGO