This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.5
Location
9.0
Free Wifi
9.3
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • J
    James
    United States of America United States of America
    Food was excellent, even accommodatingif you have allergies.
  • Patrick
    United States of America United States of America
    Beautiful location, Great service staff, just easy to relax there
  • Jabulile
    South Africa South Africa
    Really beautiful property, with stunning views from absolutely all over the hotel - there’s ocean-views from every corner of the hotel! The beach is gorgeous, with soft white sand, however you cannot actually swim in the water as the current is...
  • Rusty
    United States of America United States of America
    Very friendly staff, ocean view was excellent and the glass balcony always clean no pigeons (birds poop) very easy to get to Italian restaurant wonderful plenty of beach towels no limit and always available we had a full bar set up in the room big...
  • Joseph
    United States of America United States of America
    The resort is beautiful and very close to the airport. The views of the water were breathtaking. The staff were incredible and very friendly. I would definitely come back.
  • Umut
    Turkey Turkey
    The food and the amenities were great. Both the rooms and the hotel itself were very clean and organized. Staff was very helpful as well. It was also a big plus that it was an adults-only hotel so it was very calm. The highlight was the room, the...
  • Dadon-henselijn
    Israel Israel
    Everything was excellent the food the staff The rooms were big and clean
  • Tim
    United States of America United States of America
    Staff went out of there way to make you feel comfortable and meet my needs.
  • Yomaira
    United States of America United States of America
    I had a wonderful experience at the resort. Everyone from the front desk staff, bell boys, and resort staff to the room service was very nice and helpful. I wish I had stayed longer as I had a great time. The coffee shop and the gym were both...
  • Mattia
    United States of America United States of America
    Everything was amazing. Staff was always friendly, kind, helpful, never intrusive. They make us feeling home. The room had an outstanding view with a pretty balcony. It was huge, clean, well-stocked. The beach is so beautiful. Cocktails were...

Area info

Restaurants
4 Restaurants On Site

  • AURORA
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LA TRATTO
    • Cuisine
      Italian
    • Open for
      Dinner
  • FUEGO
    • Open for
      Dinner
  • THAI
    • Cuisine
      Asian
    • Open for
      Dinner

Resort facilities at Sun Palace - All Inclusive Adults Only
Great facilities! Review score, 9.3

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens

View

  • Sea view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Drying rack for clothing

Activities

  • Beach

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Tile/Marble floor
  • Heating
  • Car rental
  • Laptop safe
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – outdoorFree!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules
Sun Palace - All Inclusive Adults Only takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply.

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sun Palace - All Inclusive Adults Only

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sun Palace - All Inclusive Adults Only on this page.

  • The nearest beach is 1,000 feet from Sun Palace - All Inclusive Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sun Palace - All Inclusive Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sun Palace - All Inclusive Adults Only include:

    • Suite
    • Double

  • Sun Palace - All Inclusive Adults Only offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beachfront
    • Spa facilities
    • Beauty services
    • Spa lounge/Relaxation area
    • Swimming pool
    • Fitness
    • Beach
    • Spa/Wellness packages
    • Steam room
    • Open-air bath
    • Private beach area
    • Public Bath

  • Sun Palace - All Inclusive Adults Only is 8.7 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sun Palace - All Inclusive Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sun Palace - All Inclusive Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • Buffet

  • Sun Palace - All Inclusive Adults Only has 4 restaurants:

    • LA TRATTO
    • FUEGO
    • AURORA
    • THAI