Name: Sun Palace - All Inclusive
Address: Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancún, Mexico, Boulevard Kukulcan Km 20 Hotel Zone, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $595 per night (We Price Match)
Rating: 8.7

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (47)

Sun Palace - All Inclusive

Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancún, Mexico – Great location - show map

Traveler photo of Cancún by Wendy

Australia · June 5, 2016

Lock in a great price for Sun Palace - All Inclusive – rated 8.7 by recent guests!

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Loved that all our needs were seen to as soon as possible. Our room was amazing, the view even better and we really enjoyed all the food we had at the restaurants. The staff couldn't have been friendlier.

Michelle, United States of America

El hotel está súper bien, la atención es muy buena, y la comida excelente. Muy bien ubicado y cómodo para moverse en la zona hotelera. El cuarto cómodo, espacioso y limpio. Vale la pena.

Carolina, United States of America

All the staff went above and beyond to make our stay memorable. Karla in the morning dining room, the pool staff, Roman-Fernando-Damacio-Carlos and the wait staff in the steak house were just wonderful!!!

Brian, United States of America

Great for an all inclusive. Food was above average for an All Inclusive but still not great. Other than that, perfect.

Megan, United States of America

Excellent service; friendly staff who speak good English. very generous with drinks at any time at any location. Adult only! Very good quality food at lunch and dinner restaurants. with the same all inclusive bracelet you can access all other 5 Palace hotels at Cancun, Playa del carmen, and Isla mujeres and use all facilities, restaurants and drinks without need of prior booking. Nice and spacious gym. Their all inclusive includes room service at any time and any order.

Belal, United Arab Emirates

The room was excellent and the location on the beach was great. We enjoyed the restaurants and spa and it was typically easy to communicate with the staff in English.

Stephanietravels, United States of America

La buena disposición de todo el personal, muy bueno para pasar unos días en pareja, hambiente tranquilo y ameno

Ricardo, Argentina

O quarto era muito confortável e com uma vista incrível! Tudo sempre bem limpo! A comida gostosa! Equipe atenciosa e muito prestativa! Serviço de praia ótimo!

Fabiane, Mexico

Café da manhã e almoço espetaculares. Jantar deixa a desejar para o preço. Os funcionários, em geral, são extremamente prestativos e simpáticos.

Danilo, Brazil

La posibilidad de vivitar otras instalaciones de los palace resorts

José, Chile

Free WiFi

9.2

Experience World-class Service at Sun Palace - All Inclusive

This property is a 9-minute walk from the beach. This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.

On-site at the Sun Palace, guests can enjoy 5 different international restaurants as well as numerous bars and lounges. Live daily and nightly entertainment and activities as well as 3 spacious swimming pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.

Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.

Guests have free access to the Sun Palace's sister hotels in Cancún. Except Le Blanc.

Couples in particular like the location – they rated it 9 for a two-person trip.

This property is also rated for the best value in Cancún! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Sun Palace - All Inclusive has been welcoming Booking.com guests since Jan 28, 2009
Hotel Chain : Palace Resorts

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Most Popular Facilities

Airport Shuttle

Free WiFi

Outdoor Pool

Free Parking

Fitness Center

Spa

Good for couples – they rated the facilities 9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Activities:

Fitness Center

Spa

Hot Tub/Jacuzzi

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Rooms

Adults

Children

Fits	Room Type
	Grand Level Suite – Ocean View 1 king bed	Show prices
댴 Private bathroom Room Size: 574 ft² This room features an ocean view, one king bed, hydro-massage tub, sitting area, balcony, and private bathroom with luxury amenities. Guests are provided a bottle of wine, “Special Menu” 24-hour room service with select items from the restaurants and nightly Turndown service. The room has a digital safe (laptop size), individually controlled air conditioning, a coffee maker imported from Italy, DVD player, CD player and iPod dock. Non-smoking. Max occupancy: 2 Room Facilities: Minibar, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Hot tub, Iron, Balcony, Bathrobe, Ironing facilities, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite channels, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Room (2 Adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 435 ft² This room features one king bed, a double spa bathtub and a private bath with a shower only. The room also features a balcony with chairs and a table as well as a liquor dispenser. Room Facilities: Tea/Coffee maker, Minibar, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite channels, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Junior Suite with Ocean View (2 Adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 435 ft² This suite features a sitting area, double hot tub, a minibar and a flat-screen satellite TV, a private bathroom with a shower. It has a furnished balcony with ocean views. Bathrobes and slippers are available. There is a laptop safe, air conditioning, coffee maker, telephone, alarm clock, hairdryer, ironing board and free Wi-Fi. Room Facilities: Tea/Coffee maker, Minibar, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite channels, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Sea view Free WiFi is available in all rooms. Recently booked! Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Room with Ocean View (2 Adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 435 ft² This suite features one king bed, a double spa bathtub and a private bath with a shower only. The suite also features a balcony with chairs and a table as well as a liquor dispenser. Room Facilities: Tea/Coffee maker, Minibar, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite channels, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Concierge Level Room (2 Adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 574 ft² This room features luxury bath amenities, 2 massages at the beach/SPA (25 minutes), an exclusive beach bag, and nightly turndown service. Room Facilities: Tea/Coffee maker, Minibar, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Hot tub, Iron, Balcony, Bathrobe, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite channels, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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An Inside Look at Sun Palace - All Inclusive

Days filled with sun and sizzling evenings in this all-inclusive luxurious resort made for couples, specifically designed for romance, so you can focus on each other while making lasting memories. From personalized service to romantic dinners on the beach, a short 15 minutes from Cancun International Airport. You can wake up every morning to the sweet mist of the Caribbean Ocean and enjoy a delicious international buffet at El Alamo or taste the delicious Pan-Asian hors d’oeuvres at the Oriental Lounge.

Sun Palace - All Inclusive takes special requests – add in the next step!

Area Info – Great location - show map

Closest Landmarks

El Rey mayan ruins 1.2 miles
Mayan Museum 2.2 miles
Wet 'n Wild Cancun 2.5 miles
Backstage Theatre 4 miles
Universidad Anahuac Cancun 4.1 miles
Kukulcan Mall 4.2 miles
La Isla Shopping Mall 4.8 miles
Moon Palace 5.2 miles
The City Nightclub 6.6 miles
Coco Bongo 6.6 miles

Closest Airports

Cancun Airport 6 miles
Cozumel Airport 38 miles

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

Children cannot be accommodated at the hotel.

Cribs are not available.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Hyatt Zilara Cancun - All Inclusive - Adults Only has a location score of 9.5
Secrets Silversands Riviera Cancun All Inclusive-Adults Only has a review score of 9

Looking for something else?

See the best hotels in Cancún, based on 63,939 verified hotel reviews on Booking.com.

The Fine Print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

눱

Review Score

Based on 47 reviews

8.7

Wonderful: 9+

27
Good: 7 – 9

13
Okay: 5 – 7

4
Poor: 3 – 5

3
Very Poor: 1 – 3

0

Cleanliness

9.1
Comfort

8.8
Location

8.5
Facilities

8.6
Staff

8.7
Value for money

7.9
Free WiFi

9.2

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Newest Reviews for Sun Palace - All Inclusive

May 19, 2017

Jose
United States of America
8.8

“Beautiful getaway”
- • Leisure trip
- • Couple
- • Concierge Level Room (2 Adults)
- • Stayed 4 nights
- • Submitted from a mobile device
눉Not too many activitys
눇Everyone super nice and helpful
May 7, 2017

Brian
United States of America
9.6

“Our Airbnb vacation nightmare was saved by this hotel and staff!!!”
- • Leisure trip
- • Family with young children
- • Deluxe Room (2 Adults)
- • Stayed 6 nights
눇All the staff went above and beyond to make our stay memorable. Karla in the morning dining room, the pool staff, Roman-Fernando-Damacio-Carlos and the wait staff in the steak house were just wonderful!!!
March 14, 2017

Rahul
United Arab Emirates
6.3

Pleasant
- • Leisure trip
- • Couple
- • Deluxe Room (2 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
눉The property is quite small and for the price its way too expensive
눇Very very hospitable and friendly staff
September 7, 2016

Victor
Australia
3.8

Poor
- • Couple
- • Grand Level Suite – Ocean View
- • Stayed 7 nights
- • Submitted from a mobile device
눉Don't go there if you need a break! They will not take no for a answer and don't run out of tips cause you not be served and when you do something will be found in your food😡😡😡😡😡
눇Good location
July 26, 2016

M
United Kingdom
7.9

“Love Mexico...”
- • Leisure trip
- • Couple
- • Junior Suite with Ocean View (2 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
눉Very expensive and value for money is questionable but I assume this is the same across the whole strip of cancun.
눇Staff were incredibly friendly and helpful.
April 20, 2016

Shahrokh
Germany
Age group: 45 – 54

3 helpful votes
8.8

“I liked the resort and I might plan next year again.”
- • Leisure trip
- • Couple
- • Grand Level Suite – Ocean View
- • Stayed 7 nights
눉sometime the housekeeping had a delay for making the room.
눇The internet connection was great.
March 28, 2016

Eadams
United States of America

1 helpful vote
9.2

“Great Resort!”
- • Leisure trip
- • Couple
- • Superior Room with Ocean View (2 Adults)
- • Stayed 5 nights
눉Food was plentiful, but always wish there were more options / higher quality. The desserts were especially lacking.
눇Staff was excellent! Rooms were very clean!
March 13, 2016

Michelle
United States of America
10

“Fantastic couples only resort, with just the right amount of everything”
- • Leisure trip
- • Couple
- • Junior Suite with Ocean View (2 Adults)
- • Stayed 5 nights
눉A little blown away to spend $48usd on 2 sunscreen bottles in the gift shop. Needed batteries but didn't want to pay $36usd for 2 AAA batteries.
눇Loved that all our needs were seen to as soon as possible. Our room was amazing, the view even better and we really enjoyed all the food we had at the restaurants. The staff couldn't have been friendlier.
November 30, 2015

StephanieTravels
United States of America

1 helpful vote
8.8

“Enjoyable Honeymoon Stay, Overwhelming Check In Process”
- • Leisure trip
- • Couple
- • Superior Room with Ocean View (2 Adults)
- • Stayed 5 nights
눉Check-in was a bit overwhelming as we were required to sit down with an excursion planner and had to go through every detail and price for each excursion before we were allowed to go to our room. We disliked this as we had been traveling and wanted time to relax and unpack before going over all of these details. Room service food was notably worse than food served in the restaurants.
눇The room was excellent and the location on the beach was great. We enjoyed the restaurants and spa and it was typically easy to communicate with the staff in English.
September 13, 2015

Megan
United States of America
9.6

“Wonderful, easy, relaxing honeymoon”
- • Leisure trip
- • Couple
- • Grand Level Suite – Ocean View
- • Stayed 4 nights
- • Submitted from a mobile device
눉you can hear noise from the hallway. Just put a towel at the bottom of the door and problem fixed!
눇Great for an all inclusive. Food was above average for an All Inclusive but still not great. Other than that, perfect.
September 2, 2015

Belal
United Arab Emirates

3 helpful votes
9.6

“Best all inclusive ever !”
- • Leisure trip
- • Couple
- • Junior Suite with Ocean View (2 Adults)
- • Stayed 5 nights
눉Nothing except it's not as close to the shopping and nightlife area as other hotels. but buses are there all the time and very cheap
눇Excellent service; friendly staff who speak good English. very generous with drinks at any time at any location. Adult only! Very good quality food at lunch and dinner restaurants. with the same all inclusive bracelet you can access all other 5 Palace hotels at Cancun, Playa del carmen, and Isla mujeres and use all facilities, restaurants and drinks without need of prior booking. Nice and spacious gym. Their all inclusive includes room service at any time and any order.
August 20, 2015

Aaa
United States of America

1 helpful vote
3.3

“Staff services.”
- • Leisure trip
- • Couple
- • Superior Room with Ocean View (2 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
눇Hotel credit.
July 14, 2015

Carolina
United States of America
10

“Fuimos de luna de miel y estuvo súper bien”
- • Leisure trip
- • Couple
- • Deluxe Room (2 Adults)
- • Stayed 7 nights
눉El área de la piscina estaba reservada desde muy temprano y las sillas pasaban todo el día desocupadas con objetos encima. También faltaban mesoneros en este área. El room service tardaba mucho en llegar
눇El hotel está súper bien, la atención es muy buena, y la comida excelente. Muy bien ubicado y cómodo para moverse en la zona hotelera. El cuarto cómodo, espacioso y limpio. Vale la pena.
June 22, 2015

Katie
United States of America
8.8

“Good if you're not looking for good food”
- • Leisure trip
- • Couple
- • Junior Suite with Ocean View (2 Adults)
- • Stayed 4 nights
- • Submitted from a mobile device
눉The food was not good at all. Breakfast lunch and dinner. I stuck to boxed cereal and muffins.
눇The service and amenities

Sun Palace - All Inclusive, Cancún (Mexico) Deals

Sun Palace - All Inclusive

Experience World-class Service at Sun Palace - All Inclusive

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

5 Reasons to Choose Sun Palace - All Inclusive

See availability Area Info – Great location - show map

Closest Landmarks

Most Popular Landmarks

Closest Airports

See availability Resort Facilities at Sun Palace - All Inclusive Great facilities! Review score, 8.6

Pool and Spa

Pets

Food & Drink

Internet

Parking

Front Desk Services

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Newest Reviews for Sun Palace - All Inclusive

Jose

Brian

Rahul

Victor

M

Shahrokh

Eadams

Michelle

StephanieTravels

Megan

Belal

Aaa

Carolina

Katie

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Area Info – Great location - show map

Resort Facilities at Sun Palace - All Inclusive Great facilities! Review score, 8.6

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