Sun Palace - All Inclusive
Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.1/10! (score from 97 reviews)
Real guests • Real stays • Real opinions
I had my 50th birthday and the staff made it very special for me - I was serenaded and got bubbly and cake in my room, etc. They were all so sweet and smiled every day, from the ones at the pool to Elizabeth at Fuego restaurant and the guys at The Bar! Thanks again so much for making my birthday extra special! I also had a wonderful spa experience to top it off. Everything were so clean and beautiful. Enjoyed the jacuzzi and the arctic pool, which helped my foot pain.

Beautiful property, amazing all inclusive food & drink selection, friendly staff and fun resort entertainment every night.

The food was great. The staff members were very friendly and helpful.

The location was beautiful. The staff was amazing the amenities were top-notch. The food was the best I have ever had at a resort. It was 5-star dining at every restaurant. Even the room service food was excellent. We are hooked on Palace resorts after this short stay.

The property was very clean and the food was delicious. All staff members were friendly and attentive. We had the best honeymoon and it was our first time in Cancun. I would definitely stay at Sun Palace again!

very clean , great service food was exceptional and no reservations required that was a plus

The customer service was exceptional! I will return again, The manager was amazing!

The all inclusive adults only, the staff was amazing and even remembered our last names!

1. The staff is some of the best we have ever seen. Polite, happy, clean, helpful, always busy working to make our stay a beautiful one. 5 star's 2. The buffet at the Mexican restaurant was always fresh and delicious. 5 star's 3. Room service. 5 star's 4. Rooms are beautiful and always clean. 5 star's 5. The beach is beautiful and clean. Fresh warm towels, cool drinks and hot food. The staff was excellent

I loved the staff! So happy, warm and accomodating! Everything was at our fingertips. The facilities are SUPER CLEAN. I truly felt relaxed while walking through the halls at the resort.

- What guests loved the most:
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Ilse
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Christianah
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Randy
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Marlon
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Kathleen
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Tanya
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William
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Joseph
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Mark
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Rosalyn
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Categories:
Experience World-class Service at Sun Palace - All Inclusive
This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.
On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.
Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.
Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Playa Punta Nizuc
8.5 Very good beach900 feet from propertyPlaya Delfines
8.4 Very good beach1 miles from property
- My friends booked for a week for 1200. I only want to go three nights and booking is $1100 for three nights. Not sure why same for less daysDear Guest; Please send us a private message for further information. Thank you.Answered on 15 October 2020
- Does this all inclusive come with a drink package (alcohol drinks)? Also is good included? Thank you!That is correct. Our Resort is all-inclusive for beverages and food! Top self liquor!Answered on 28 July 2020
- Do you offer airport shuttle service?Dear guest; Our shuttle service to the airport is not included, as it has an extra cost and it required to book in advance. Cordially,Answered on 10 November 2020
- is this hotel adult onlyDear guest; Yes, we are an adult hotel only.Answered on 12 March 2021
- Hello. Do you offer Covid test and what does it cost?Dear guest; We are offering easy, onsite COVID-19 antigen (rapid) testing to guests traveling to a country which requires a COVID-19 antigen (rapid te..Answered on 25 February 2021
- Still looking?
AURORA
Food: Mexican, International
Open for: Breakfast, Lunch, Dinner
LA TRATTO
Food: Italian
Open for: Dinner
FUEGO
Open for: Dinner
THAI
Food: Asian
Open for: Dinner
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Balcony
- Beach
- Hot tub
- Fireplace
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Air conditioning
- Heating
- Car rental
- Laptop safe
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Open all year
- Adults only
- Infinity pool
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Infinity pool
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Infinity pool
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Open-air bath
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Sun Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Shuttle service between sister properties of Palace resort is not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sun Palace - All Inclusive
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Room options at Sun Palace - All Inclusive include:
- Suite
- Double
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Sun Palace - All Inclusive is 8.7 miles from the center of Cancún.
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The nearest beach is 2,450 feet from Sun Palace - All Inclusive.
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Check-in at Sun Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Sun Palace - All Inclusive has 4 restaurants:
- AURORA
- LA TRATTO
- FUEGO
- THAI
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Sun Palace - All Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Beachfront
- Spa facilities
- Beauty services
- Spa lounge/Relaxation area
- Swimming pool
- Fitness
- Beach
- Spa/Wellness packages
- Steam room
- Open-air bath
- Private beach area
- Public Bath
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Sun Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Sun Palace - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- Kosher
- American
- Buffet
- À la carte
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Yes, there's a hot tub. You can find out more about this and the other facilities at Sun Palace - All Inclusive on this page.