Experience World-class Service at Sun Palace - All Inclusive

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.

On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.

Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.

Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Sun Palace - All Inclusive has been welcoming Booking.com guests since Jan 28, 2009

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Kosher, American, Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
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Closest beaches
  • Playa Punta Nizuc

    8.5 Very good beach
    900 feet from property
  • Playa Delfines

    8.4 Very good beach
    1 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • My friends booked for a week for 1200. I only want to go three nights and booking is $1100 for three nights. Not sure why same for less days
    Dear Guest; Please send us a private message for further information. Thank you.
    Answered on 15 October 2020
  • Does this all inclusive come with a drink package (alcohol drinks)? Also is good included? Thank you!
    That is correct. Our Resort is all-inclusive for beverages and food! Top self liquor!
    Answered on 28 July 2020
  • Do you offer airport shuttle service?
    Dear guest; Our shuttle service to the airport is not included, as it has an extra cost and it required to book in advance. Cordially,
    Answered on 10 November 2020
  • is this hotel adult only
    Dear guest; Yes, we are an adult hotel only.
    Answered on 12 March 2021
  • Hello. Do you offer Covid test and what does it cost?
    Dear guest; We are offering easy, onsite COVID-19 antigen (rapid) testing to guests traveling to a country which requires a COVID-19 antigen (rapid te..
    Answered on 25 February 2021
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Area info *
4 Restaurants On Site

    AURORA

    Food: Mexican, International

    Open for: Breakfast, Lunch, Dinner

    LA TRATTO

    Food: Italian

    Open for: Dinner

    FUEGO

    Open for: Dinner

    THAI

    Food: Asian

    Open for: Dinner

Resort Facilities at Sun Palace - All Inclusive
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
Activities
  • Beach
  • Hot tub
Living Area
  • Fireplace
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Heating
  • Car rental
  • Laptop safe
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
3 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Sun Palace - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Sun Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sun Palace - All Inclusive

  • Room options at Sun Palace - All Inclusive include:

    • Suite
    • Double

  • Sun Palace - All Inclusive is 8.7 miles from the center of Cancún.

  • The nearest beach is 2,450 feet from Sun Palace - All Inclusive.

  • Check-in at Sun Palace - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Sun Palace - All Inclusive has 4 restaurants:

    • AURORA
    • LA TRATTO
    • FUEGO
    • THAI

  • Sun Palace - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beachfront
    • Spa facilities
    • Beauty services
    • Spa lounge/Relaxation area
    • Swimming pool
    • Fitness
    • Beach
    • Spa/Wellness packages
    • Steam room
    • Open-air bath
    • Private beach area
    • Public Bath

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Sun Palace - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sun Palace - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Kosher
    • American
    • Buffet
    • À la carte

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sun Palace - All Inclusive on this page.