About this property

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views. Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

  • Fitness center

  • Hot tub/Jacuzzi

  • Private beach area


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Magdy
    United States United States
    Every one is so friendly especially Karime-front desk who’s helped me with a lot of things with my wrong booking and was in the phone for almost one hour to help me , thank you so much Karime the wonderful front desk
  • Dolph
    United States United States
    Service was outstanding at every moment. Food was exceptional, all meals and snacks, drinks always made with best ingredients.
  • Eddie
    United States United States
    The service was top notch! Food was very good for an all inclusive. The Resort is small and intimate and great for adults seeking a more relaxed atmosphere.
  • Damon
    United States United States
    Well kept,very clean, the staff from restaurants were very attentive. The entertainment staff was incredibly engaging, friendly and fun. We had a very nice time and would recommend sun palace to our friends. Thanks for a great vacation.
  • Luana
    United States United States
    Amazing place overall. We went during a US holiday, so I was expecting some issues due to high occupancy. However, the resort doesn’t have a crazy amount of rooms, which allows for great restaurants (my standards are high), many available sun beds...
  • Majd
    Israel Israel
    Absolutely everything, worg every penny Excellent service from Alehandro (thai restaurant - recommended)
  • Kathryn
    United States United States
    The location was amazing! Two beautiful pools overlooking the ocean. And the beach right there, easily accessible from the pool deck! The resort offered so many activities and shows. Between the 4 restaurants, the food was excellent. I would...
  • Mila
    United Kingdom United Kingdom
    It’s always a nice surprise when an all inclusive has good food. Even room service was delicious! The room was beautiful and I only wish we had time to stay a bit longer.
  • Joshua
    United States United States
    I liked the jacuzzi in the room after walking all over Cancun. The food was really good as well and all the meals I fully enjoyed. The ambiance of the place is very peaceful and you are able to just relax all you want.
  • James
    United States United States
    Food was excellent, even accommodatingif you have allergies.

Area info

Restaurants

4 Restaurants On Site
  • AURORA
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LA TRATTO
    • Cuisine
      Italian
    • Open for
      Dinner
  • FUEGO
    • Open for
      Dinner
  • THAI
    • Cuisine
      Asian
    • Open for
      Dinner

House rules

Sun Palace - All Inclusive Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.