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About this property

Comfortable Accommodations: Terasu Riviera Maya Hotel & Spa in Playa del Carmen offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a kitchenette, work desk, and free WiFi. Exceptional Facilities: Guests enjoy a spa, year-round outdoor swimming pool, and free bicycles. The hotel features a garden, restaurant, and outdoor seating area. Additional amenities include a fitness center, yoga classes, and cycling. Dining Experience: A continental breakfast with fruits is served daily. The on-site restaurant offers dinner with a variety of cuisines. Convenient Location: Located 17 mi from Cozumel International Airport, the hotel is near attractions such as Playa del Carmen Maritime Terminal (5 mi) and Xel Ha (25 mi). Free parking and a tour desk enhance the stay.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Continental

    • FREE parking!


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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jared
    United States United States
    Very nice quiet tranquil and cozy hotel super close to all xcaret parks. Staff were very nice and trustworthy and breakfast was delicious.
  • Brooke
    United States United States
    Helpful, friendly staff. Perfect location for a family to visit Explor and Excaret. Small pool and delicious dinner menu. Basic breakfast menu included: scrambled eggs or omelette. Would recommend!
  • Orpaz
    United States United States
    Everything is amazing, staff, food, location, beautiful consept 😍
  • Lisa
    United States United States
    The setting, size of hotel, breakfast & the best part was the surprise visit from the monkeys.
  • Oriana
    Austria Austria
    The room was beautifully designed, had all the necessities including a kitchenette and the hotel had hammocks and a pool. On top of that, the monkeys that visited the hotel grounds daily were the highlight of the stay! We could feed them on the...
  • Smith
    United States United States
    Breakfast was okay. Location is great if you plan to visit the Xcaret parks.
  • Christopher
    Trinidad and Tobago Trinidad and Tobago
    This was probably the best hotel room I've ever been in!! The mecca of home away stays from home, very comfortable, amazing staff, and the coolest monkeys, fantastic food options. We loved it and we are planning to come back! This was the first...
  • Emmanouil
    Germany Germany
    Very nice, small hotel in the jungle of the parc XCaret. Friendly ans helpful staff, good food.
  • Hong
    United States United States
    Great breakfast, occasional spider monkeys, very large and cozy room w picture windows, hot water showers, minifridge, free bike rentals, kind staff! 5min walk to Xenses, 15min walk to Xcaret.
  • Fancisco
    United States United States
    Breakfast was great. I loved the fruit the juice. And the attention of the crew, loved it.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante
    • Open for
      Dinner

House rules

Terasu Riviera Maya Hotel & Spa, en Xcaret takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please note that the restaurant is open from 06:00 until 22:00 daily.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.