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Located in Tulum, 3.6 miles from Tulum Archeological Site, Hotel Boutique TerraNova has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Offering a bar, the property is located within 1.1 miles of Tulum Bus station. The property provides a concierge service, a tour desk and currency exchange for guests. At the hotel, rooms include a desk, bed linen and a balcony with a garden view. Featuring a private bathroom with a shower and free toiletries, rooms at Hotel Boutique TerraNova also feature free WiFi, while some have a pool view. At the accommodation, rooms have air conditioning and a safety deposit box. The area is popular for cycling, and car rental is available at Hotel Boutique TerraNova. Bus station Tulum Ruins is 3.1 miles from the hotel, while Parque Nacional Tulum is 4.1 miles away. Tulum International Airport is 22 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.8
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
9.0
Location
8.7
Free Wifi
9.3
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Solene
    United States of America United States of America
    - really nice hotel with gorgeous pool ! - close to the centre of La Veletta but in a very quiet street - the staff (Gabriel) was super friendly and helped us organise our stay in Tulum with really nice advice. Actually this is the specialty of...
  • Gerardo
    Germany Germany
    Super friendly and attentive staff! We got a lot of very good hints from the staff to enjoy Tulum and surrounding areas.
  • Kate
    United States of America United States of America
    amazing service and space. looks even better in person than the pictures online. will return - we LOVED it! stunning pool by the bar, and coffee in the morning.
  • Berthyves
    United States of America United States of America
    The staff was very helpful with recommendations of what to do and where to eat; they helped book/coordinate private tours and private rentals. They even help you get taxis for a fair price. Access to affordable potable water was a major concern...
  • Sami
    United States of America United States of America
    The property looked authentic and gave you a jungle home feel. This is why we chose it.
  • Margarita
    Russia Russia
    Very friendly staff, beautiful garden, cozy and quiet
  • Samentha
    United States of America United States of America
    The Beauty of this place is surreal! When you initially walk through, you will be pleased
  • Kelly
    United States of America United States of America
    The room was spacious and the courtyard was serene. The bar was very convenient and served great coffee.
  • Ellen
    United States of America United States of America
    Location in residential neighborhood close to many fabulous eateries; quiet, serene interior with lovely pool and garden; wonderful staff who are so friendly and helpful with many recommendations; easy and thorough communications through WhatsApp;...
  • John
    United States of America United States of America
    Attractive hotel courtyard and room. Room spacious with best bathroom on the trip. Kitchenette, loft with large bed, though no chairs in sleeping area. Couch and chairs in lower living area. Staff were friendly and tried to be helpful. They...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • how's the WiFi at your hotel?

    most of the time its pretty stable and we have optic fibre and nominal 100mb.
    Answered on 5 March 2021
  • Hola, podría confirmarme la velocidad del internet ? Necesitaría tener vídeo llamadas sin problemas. Gracias

    In Tulum el internet no es comparable con las modernas ciudades, pero en el hotel tenemos contratado un servicio de fibra óptica de 150mbps, y todas l..
    Answered on 14 November 2021
  • Do you help with pcr test?

    we are happy to provide the best advice to book your PCR Test or Antigen
    Answered on 8 July 2021
  • Hello - can you hold our luggage for us if we arrive early for check-in, or after check-out? Thank you.

    Yes! We're happy to take care of your luggage in either cases.
    Answered on 28 October 2023
  • Is parking safe and secure on site? And am I guaranteed a space

    Our neighborhood is considered a quiet one. We have parking lots inside the perimeter of the property or just crossing the street.
    Answered on 20 March 2021
  • Hello! I would like to book a stay here but need to have strong and fast internet for video/ Zoom calls. Can you let me know if the wifi supports vide..

    we do have a fiber optic installation that provides a very stable conection most of the time, we have had many remote workers stayed in our hotel and..
    Answered on 18 July 2021
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Hotel area info

Amenities of Hotel Boutique TerraNova
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Bar
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Dining area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
  • Snack bar
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car rental
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
Spa
  • Yoga classes
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Open-air bath
  • Massage
  • Spa
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel Boutique TerraNova takes special requests – add in the next step!

Check-in
From 2:30 PM to 9:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform Hotel Boutique TerraNova of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Boutique TerraNova

  • Hotel Boutique TerraNova offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Canoeing
    • Head massage
    • Themed dinners
    • Foot massage
    • Walking tours
    • Full-body massage
    • Tour or class about local culture
    • Back massage
    • Bike tours
    • Hand massage
    • Live music/Performance
    • Couples' massage
    • Happy hour
    • Yoga classes
    • Beauty services
    • Neck massage
    • Cooking class
    • Facial treatments
    • Makeup services
    • Open-air bath
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Swimming pool
    • Spa lounge/Relaxation area
    • Spa/Wellness packages

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Boutique TerraNova may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Boutique TerraNova is 1 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Boutique TerraNova include:

    • Double
    • Studio

  • Check-in at Hotel Boutique TerraNova is from 2:30 PM, and check-out is until 11:00 AM.