You're eligible for a Genius discount at Terrasse Hotel Playa del Carmen! To save at this property, all you have to do is sign in.

Located within a 13-minute walk of Playa del Carmen Beach and 1.7 miles of Playacar Beach, Terrasse Hotel Playa del Carmen has rooms in Playa del Carmen. With an outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides city views, a terrace and a 24-hour front desk. At the hotel, rooms come with a closet. All rooms have a desk and a flat-screen TV, and certain units at Terrasse Hotel Playa del Carmen have a balcony. At the accommodation every room is equipped with bed linen and towels. At Terrasse Hotel Playa del Carmen you'll find a restaurant serving Italian, Mexican and Pizza cuisine. A vegetarian option can also be requested. ADO International Bus Station is 1.6 miles from the hotel, while Playa del Carmen Maritime Terminal is 2 miles away. The nearest airport is Cozumel International, 23 miles from Terrasse Hotel Playa del Carmen, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.6
Location
7.9
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Martin
    United States of America United States of America
    The location was one block off of the pedestrian Avenida 5, which made walking into the center very easy. However, it is far enough from the busiest zone that it was quiet and peaceful at night. There were multiple breakfast eateries within a few...
  • Tassaya
    United States of America United States of America
    Facilities and common areas were good. Nice beds to lounge next to the pool.
  • Michael
    United States of America United States of America
    It was reasonably priced. I did not want a resort as I was there for Scuba Diving. The Boutique Italian/Pizza Restaurant is very good although a little overpriced. The Rooftop Bar, Patio & Pool is very nice. I had 2 days on Holbox with just day...

Hotel area info

Restaurants
1 Restaurant On Site

  • Emilio´s
    • Cuisine
      Italian • Mexican • Pizza • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian

Amenities of Terrasse Hotel Playa del Carmen
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Terrace
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Terrasse Hotel Playa del Carmen takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Terrasse Hotel Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Terrasse Hotel Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Terrasse Hotel Playa del Carmen

  • Terrasse Hotel Playa del Carmen offers the following activities/services (charges may apply):

    • Massage
    • Couples' massage
    • Neck massage
    • Hand massage
    • Bicycle rental
    • Head massage
    • Foot massage
    • Full-body massage
    • Swimming pool
    • Back massage

  • The prices at Terrasse Hotel Playa del Carmen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Terrasse Hotel Playa del Carmen include:

    • Twin
    • Double
    • Suite

  • Terrasse Hotel Playa del Carmen has 1 restaurant:

    • Emilio´s

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Terrasse Hotel Playa del Carmen is 1.2 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Terrasse Hotel Playa del Carmen is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 0.9 miles from Terrasse Hotel Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.