Team Diplomat gave outstanding service, they even gave us a breakfast to go on days we went out touring very early. Their service made you feel at home, attention to detail at a very high standard.

Synthia France

The hosts - incomparable. Treat you like family. Breakfast outstanding and something different each day. Best coffee and easily accessible each morning. Fresh and wonderful juices. Bed very comfortable in a very cozy and clean room. Bathroom appointed with great toiletries and plenty of space. large shower with plenty of hot water. great location in Merida Centro. walked to great restaurants each evening. Sara and Neil (wonderful hosts), outlined several high quality expeditions each day. Highly recommend this boutique hotel and would definitely return again.

Melvin United States of America

Great help from owners on local knowledge, restaurants etc Superb breakfast, very original, varies daily according to what’s available at market.

Chris United Kingdom

boutique it is..,small, intimate, beautifully appointed, with wonderful personalized service. Neil and Sara were perfect hosts with many marvelous suggestions for sights, restaurants and side trips. breakfast was a lovely surprise and a treat. highly recommended for a special stop.

Robert United States of America

The owners & staff were genuinely nice and attentive. The rooms were so comfortable it was hard to get out of bed. There’s a built-in community vibe that’s representative of Merida. Zero stress that typical hotels could have. A true oasis. The daily breakfast is like nine I’ve experienced. They truly spoil you. There’s no detail missed.

Monique United States of America

The service was impeccable. We got so much more than we expected. Our stay started with the welcoming greeting from the owner, who welcomed us with complimentary margaritas and sat down with us to give us a lay of the land and help plan our excursions. Once that was completed, they sent us off on our mission. The next morning, breakfast was amazing. The food was beautifully presented and yummy. Interestingly, fruits I didn’t use to like are now back on my food list. Again, Neil/Sara touched base with us to see how we were doing. The staff, too, met our needs beyond what we were expecting. I can not think of anything that I didn’t love about The Diplomat. We travel a lot, and we’ve never had a hotel experience like this one.

Ari United States of America

A magical place in the heart of Merida. Gorgeous architecture, impeccable sense of style and elegance, great attention to detail, tranquil, charming, spotless. With no doubt the best boutique hotel in Merida!

Sandor United States of America

The property was a little oasis in the middle of the city. The back courtyard is beautiful and a perfect spot to cool off after a day in the Merida heat. The rooms were also very comfortable… lots of space and tastefully decorated.

Sarah Canada

The location was perfect. We felt safe and could easily walk to numerous places to shop, eat or sightsee. The breakfast was different every day and was a work of art! The food was all made from scratch by Carla and the fruit was so fresh and different. It was beyond delicious! The presentation was photographic and worthy of any magazine cover. The hospitality here was amazing and unlike anything we've ever experienced. Neil and Sara were accomodating to our needs. The attention to detail far surpasses anywhere else where we've stayed. The staff were wonderful. I can't say enough good about The Diplomat. The little touches made us feel very welcome and at home.

Janice United States of America

Everything. Peaceful, lovely decor/design, attention to detail, exceptionally kind and accommodating hosts, exquisitd breakfasts.

Elizabeth United States of America