Kempinski Hotel Cancun
Retorno del Rey, 36, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.5/10! (score from 146 reviews)
Real guests • Real stays • Real opinions
The food was fantastic! Staff and service was exceptional!

- Ocean view
- Garden
- Pool 1 – outdoor
- Free WiFi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Experience World-class Service at Kempinski Hotel Cancun
This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Hotel chain/brand: KempinskiDistance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Private Parking
- 6 restaurants
- Spa
- Fitness center
- Bar
- Private beach area
- Breakfast

Availability
Select dates to see this property's availability and prices
Categories:
See what guests loved the most:
- Ella
United States of America
“The food was fantastic! Staff and service was exceptional!” - Justin
United States of America
“Everything was great! The staff was the highlight of our trip. They were all helpful with anything we needed and they were always willing to go the extra mile to make our trip better. Now, most things/services came with a price but we’re sold on...” - Rachel
United States of America
“Good location with 3 excellent restaurants across the street. Great staff and service.”
Area info
Restaurants6 Restaurants On Site
- Fantino
- CuisineMediterranean • Seafood
- Open forDinner
- AmbienceTraditional • Romantic
- The Club Grill
- CuisineInternational
- Open forDinner
- AmbienceTraditional
- Casitas
- CuisineAmerican • Seafood • Steakhouse
- Open forDinner
- AmbienceRomantic
- El Café Mexicano
- CuisineMexican
- Open forBreakfast • Lunch
- D-Lounge
- CuisineSeafood • Sushi
- Open forDinner • Cocktail hour
- AmbienceModern
- The Caribe Bar and Grill
- CuisineAmerican
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
Resort Facilities at Kempinski Hotel CancunGreat facilities! Review score, 9.3
- 2 swimming pools
- Free WiFi
- Beachfront
- Private Parking
- 6 restaurants
- Spa
- Fitness center
- Bar
- Private beach area
- Breakfast
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Bicycle rental
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Temporary art galleries
- Beach
- Tennis equipment
- Kids' clubAdditional charge
- Playground
- Golf course (within 2 miles)Additional charge
- Tennis court
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Valet parking
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/outAdditional charge
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Elevator
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Solarium
- Fitness center
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash is not accepted
Kempinski Hotel Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
-Mexican welcome drink
-Premium high-speed WiFi in guest rooms and public areas
-Daily shuttle service to La Isla Shopping Village
-Use of tennis courts and rackets (1 hr)
-Beach toys for kids
-Heart of House experience that includes drink and canapé
-Overnight valet parking
-Farewell gift
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Kempinski Hotel Cancun
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Kempinski Hotel Cancun is 6.2 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Kempinski Hotel Cancun is from 3:00 PM, and check-out is until 12:00 PM.
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Kempinski Hotel Cancun has 6 restaurants:
- The Club Grill
- The Caribe Bar and Grill
- D-Lounge
- El Café Mexicano
- Fantino
- Casitas
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Room options at Kempinski Hotel Cancun include:
- Triple
- Double
- Suite
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Kempinski Hotel Cancun offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Playground
- Tennis court
- Golf course (within 2 miles)
- Solarium
- Kids' club
- Beachfront
- Hand massage
- Tour or class about local culture
- Spa lounge/Relaxation area
- Personal trainer
- Fitness
- Beach
- Couples' massage
- Locker rooms
- Bicycle rental
- Steam room
- Neck massage
- Temporary art galleries
- Full-body massage
- Cooking class
- Foot massage
- Tennis equipment
- Fitness classes
- Swimming pool
- Spa/Wellness packages
- Spa facilities
- Yoga classes
- Private beach area
- Head massage
- Back massage
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Yes, there's a hot tub. You can find out more about this and the other facilities at Kempinski Hotel Cancun on this page.
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The prices at Kempinski Hotel Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The nearest beach is 500 feet from Kempinski Hotel Cancun. All distances are measured in straight lines. Actual travel distances may vary.