Walking around the resort feels like you're in the jungle. The outdoor bathroom was one of my favorite touches on the property along with the plants along the walkways. The staff (especially Paula at the front desk) were very friendly, but make sure to tip the bartenders or else they can become frustrated. They're not as attentive while you are lounging at the pool, so you might have to make the small walk to the bar if you're in need of a drink. Overall, the breakfast was delicious and the room exceeded my expectations. Would stay at this property again in the future and book the top floor suite for a more intimate experiences.

Palucci United States of America

The staff went above and beyond to meet our expectations and were so welcoming. From the moment you walk into the property you immediately feel relaxed. It was my first time in Tulum and I would go back in a heartbeat!

Adrienne United States of America

Beautiful hotel, perfect for those who love lots of greenery and jungle vibe. Natural materials are everywhere, in the room and surroundings. We saw lots of cute animals during our stay, the nature was right outside our room doors, loved it. The subtle lights in the room were perfect. Wifi worked great, even at the pool and on the beach. The pool is simply amazing, one of the best we have ever seen. Delicious food and friendly staff, with direct access to the beach at one of group hotels across the street.

Ivan Germany

Location, Helpful staff, good breakfast, neat & clean, pool.

Sud United States of America

The Radhoo is beautiful and we loved our room and the pool, but what really made it stand out even more was the service. The team there is amazing. It was my wife’s birthday and they constantly made her feel special. They went above and beyond with recommendations for anything we needed and making sure we felt pampered. This hotel has the best staff of any hotel I’ve ever stayed at. Will stay here again if we come back to Tulum.

Stuart United States of America

The staff was friendly, warm, hospitable and very helpful. The room was comfortable and clean. The food was delicious both at the hotel and their nearby restaurant NU. Our stay was great overall.

Farisa Trinidad and Tobago

amazing location, staff, comfy bed, amazing pool and breakfast

Julien United States of America

The property is beautiful and lush with vegetation. It was quiet and relaxing. The pool was large and never busy. You could always find a spot. The service was exceptional especially Ana and the rest of the concierge team. They were super responsive either at the front desk or via Whatsapp. Everyone is always smiling. The room was quite large; the bed was comfortable; and toiletries (shampoo, conditioner, lotion and insect repellent) were great quality. Highly recommend this place. They surprised me with a birthday cake and then confetti and a HBD streamer in my room.

Vanda United States of America

The architecture and grounds were stunning, truly a unique and luxury property.

Patel United States of America

Everything was great! The staff is super-nice, the pool is magical, and breakfast is exceptional. The place itself is very stylish and secluded, just 14 rooms total. We stayed in the room with the net balcony facing the jungle, and it was like waking up in nature. Also, you can use the beach club of the sister property with very comfy and beautiful beach beds. Best value in Tulum beach zone for sure!

Oleg United States of America