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Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor swimming pool and a fitness center. This property is located a short distance from attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Both free WiFi and private parking are available on site. All guest suites at the hotel are equipped with a seating area and a flat-screen TV. Suites are complete with a private bathroom equipped with free toiletries and all suites will provide you with a balcony. At the The Reef 28 you will find a restaurant serving Mexican, American and Asian cuisine. Staff is always available to help at the reception. The Reef 28 is located 0.9 mi from a disabled - friendly beach. The nearest airport is Cozumel international Airport at 12 mi from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.4
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
8.4
Location
9.2
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Danielle
    United States of America United States of America
    How friendly the staff was and the property was very clean
  • Chasity
    United States of America United States of America
    I like that it was adults only and close to the beach. I was a solo traveler I felt safe. The staff was very nice and helpful. Loved the pool area
  • Tammy
    United States of America United States of America
    Great location to the beach and local shops. All the restaurants were excellent.

Hotel area info

Restaurants
4 Restaurants On Site

  • Cachito
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • El Asiático
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Veintiocho
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Roof Top
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive
Great facilities! Review score, 8.8

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 4 restaurants
  • Spa
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Microwave
Room Amenities
  • Sofa bed
Activities
  • Live music/Performance
  • Nightclub/DJ
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Ping-pong
  • Pool table
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Private entrance
  • Car rental
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Pool is on rooftop
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive

  • The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Pool table
    • Snorkeling
    • Ping-pong
    • Diving
    • Beauty services
    • Live music/Performance
    • Steam room
    • Personal trainer
    • Body treatments
    • Open-air bath
    • Nightclub/DJ
    • Locker rooms
    • Manicure
    • Swimming pool
    • Spa/Wellness packages
    • Body wrap
    • Yoga classes
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body scrub
    • Fitness
    • Pedicure
    • Spa facilities

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive on this page.

  • Check-in at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Room options at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive include:

    • Double
    • Suite

  • The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive is 3,100 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has 4 restaurants:

    • Veintiocho
    • El Asiático
    • Roof Top
    • Cachito