Stay in the heart of Playa del Carmen Excellent location – show map

You're eligible for a Genius discount at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive! To save at this property, all you have to do is sign in.

Located in the middle of downtown Playa del Carmen, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has an outdoor swimming pool and a fitness center. This property is located a short distance from attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Both free WiFi and private parking are available on site.

All guest suites at the hotel are equipped with a seating area and a flat-screen TV. Suites are complete with a private bathroom equipped with free toiletries and all suites will provide you with a balcony.

At the The Reef 28 you will find a restaurant serving Mexican, American and Asian cuisine.

Staff is always available to help at the reception.

The Reef 28 is located 0.9 mi from a disabled - friendly beach. The nearest airport is Cozumel international Airport at 12 mi from the hotel.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has been welcoming Booking.com guests since May 31, 2017

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Full English/Irish, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playa del Carmen Beach

    7.5 Good beach
    900 feet from property
  • Playacar Beach

    7.9 Good beach
    4,850 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is sauna free in all inclusive?
    No, all spa services are with extra charges.
    Answered on January 28, 2020
  • How can I get to the closest beach from the property?
    Thank you for your message. The beach is 2 minutes away from The Reef 28
    Answered on November 13, 2019
  • Does the all inclusive include alcohol outside of the mini bar in the room?
    The all inclusive plan includes Premium alcohol brands in all our bars.
    Answered on August 14, 2020
  • What’s does all inclusive detail in ?
    The all inclusive not only gives you access to all bars and restaurants from The Reef 28 but also to all bars and restaurants from The Reef Playacar a...
    Answered on March 22, 2021
  • Does this include alcoholic beverages?
    All inclusive plan includes alcoholic beverages & food.
    Answered on January 20, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
4 Restaurants On Site

    Cachito

    Food: Mexican

    Open for: Lunch, Dinner

    El Asiático

    Food: Asian

    Open for: Dinner

    Veintiocho

    Food: International

    Open for: Breakfast, Lunch, Dinner, Cocktail hour

    Roof Top

    Open for: Lunch, Dinner

Amenities of The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Live music/Performance
  • Nightclub/DJ
  • Snorkeling Off-site Additional charge
  • Diving Off-site Additional charge
  • Ping-pong
  • Pool table
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Business Facilities
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Adults only
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Opening times
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Infinity pool
  • Pool is on rooftop
Pool 2 – indoor Additional charge
  • Open all year
  • Opening times
  • Adults only
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The following services are only provided for all-inclusive plan:
Free shuttle and access to beach club at sister properties, The Reef Coco beach and the Reef Playacar including meals and beverages.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive

  • Room options at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive include:

    • Double
    • Suite
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Pool table
    • Snorkeling
    • Ping-pong
    • Diving
    • Beauty services
    • Live music/Performance
    • Steam room
    • Personal trainer
    • Body treatments
    • Open-air bath
    • Nightclub/DJ
    • Locker rooms
    • Manicure
    • Swimming pool
    • Spa/Wellness packages
    • Body wrap
    • Yoga classes
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body scrub
    • Fitness
    • Pedicure
    • Spa facilities

  • Guests staying at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • American
    • Buffet

  • From the nearest airport, you can get to The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive by:

    • Taxi 1h

  • Check-in at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 4 restaurants:

    • Veintiocho
    • El Asiático
    • Cachito
    • Roof Top

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive on this page.

  • The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive is 3,100 feet from the center of Playa del Carmen.

  • The prices at The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.