The Ritz-Carlton, Mexico City has a fitness center, terrace, a restaurant and bar in Mexico City. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and a concierge service. Guests at the hotel can enjoy an à la carte or an American breakfast. Popular points of interest near The Ritz-Carlton, Mexico City include The Angel of Independence, Chapultepec Castle and National Museum of Anthropology. Benito Juarez International Airport is 8.1 miles from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

American


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews
Review score

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.1
Location
9.3
Free Wifi
10
High score for Mexico City
Select topics to read reviews:

Guests who stayed here loved

  • Ramon
    United States of America United States of America
    The location, the room, the amenities, the view of Chapultepec Park, and especially the customer service.
  • Patrick
    United States of America United States of America
    Breakfast was adequate....a little to much traditional Mexican fare for my taste
  • J
    Jasmine
    United States of America United States of America
    The entire staff was extremely tentative and friendly. If you’ve seen Mr Deeds, it was like “very very sneaky sir” status. Every time you turned around someone was greeting you to open a door, push an elevator button, whatever you need. It’s not a...

Hotel area info

Restaurants
2 Restaurants On Site

  • SAMOS Sabores Mios
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • CARLOTTA REFORMA
    • Cuisine
      Tex-Mex
    • Open for
      Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of The Ritz-Carlton, Mexico City
Great facilities! Review score, 8.8

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Spa
  • 2 restaurants
  • 24-hour front desk
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – indoor
  • Open all year
  • Adults only
  • Pool/Beach towels
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Plunge pool
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Fitness
  • Full-body massage
  • Couples' massage
  • Beach chairs/Loungers
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French

House rules
The Ritz-Carlton, Mexico City takes special requests – add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

FAQs about The Ritz-Carlton, Mexico City

  • The Ritz-Carlton, Mexico City offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Couples' massage
    • Personal trainer
    • Fitness
    • Swimming pool
    • Full-body massage

  • The prices at The Ritz-Carlton, Mexico City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Ritz-Carlton, Mexico City is 2.9 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • The Ritz-Carlton, Mexico City has 2 restaurants:

    • SAMOS Sabores Mios
    • CARLOTTA REFORMA

  • Room options at The Ritz-Carlton, Mexico City include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Ritz-Carlton, Mexico City can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • Check-in at The Ritz-Carlton, Mexico City is from 3:00 PM, and check-out is until 12:00 PM.