Experience world-class service at The Royal Haciendas Resort & Spa

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This property is 4 minutes walk from the beach. Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen.

All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views.

All reservations include two complimentary tickets for the Cancun Mayan Museum. Transportation not included.

The Royal Haciendas complex has a spa and wellness centre with Turkish baths. There is also a fitness centre. The beach next to the complex offers loungers and parasols.

The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

The Royal Haciendas Resort & Spa has been welcoming Booking.com guests since 28 Sept 2011.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

When would you like to stay at The Royal Haciendas Resort & Spa?

Sorry, reservations for more than 90 nights are not possible.

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Approximate prices in GBP for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2
Deluxe Junior Suite
  • 2 double beds
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Max adults: 4
Deluxe One-Bedroom Suite
  • Bedroom 1: 1 extra-large double bed
  • Living room: 2 sofa beds
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Max adults: 6
Deluxe Two-Bedroom Master Suite
  • Bedroom 1: 2 double beds
  • Bedroom 2: 1 extra-large double bed
  • Living room: 2 sofa beds
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 2
Deluxe One-Bedroom Suite - 2 Children Stay Free
  • 2 single beds and 1 extra-large double bed
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Max adults: 2. Max children: 2
Deluxe Two-Bedroom Master Suite - 2 Children Stay Free
  • 2 single beds and 2 double beds and 1 extra-large double bed
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Max adults: 2
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Max adults: 4
Deluxe One-Bedroom Suite Beachfront
  • Bedroom 1: 1 extra-large double bed
  • Living room: 2 sofa beds
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Max adults: 6
Deluxe Two Bedroom Master Suite Beachfront
  • Bedroom 1: 2 double beds
  • Bedroom 2: 1 extra-large double bed
  • Living room: 2 sofa beds
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 2
Deluxe One-Bedroom Suite Beachfront 2 Children stay free
  • Bedroom 1: 1 extra-large double bed
  • Living room: 2 sofa beds
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Max adults: 2. Max children: 2
Deluxe Two Bedroom Master Suite Beachfront 2 Children stay free
  • Bedroom 1: 2 double beds
  • Bedroom 2: 1 extra-large double bed
  • Living room: 2 sofa beds
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4 reasons to choose The Royal Haciendas Resort & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English
Closest beach
  • Playa del Carmen Beach

    Playa del Carmen Beach

    7.6 Good beach
    350 yards from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

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Property surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Church of Guadalupe
    1.5 miles
  • Kool Beach Club
    2.3 miles
  • Quinta Alegria Shopping Mall
    2.6 miles
  • ADO International Bus Station
    3.1 miles
  • Disabled-friendly beach
    3.2 miles
  • Playa del Carmen Maritime Terminal
    3.2 miles
  • Rio Secreto
    8 miles
  • Isla Pasion Weddings
    11.9 miles
Restaurants & cafes
  • Restaurant Casa Rolandis
    5.7 miles
  • Cafe/bar Coco Bongo
    5.7 miles
Natural beauty
  • Sea/ocean Caribbean Sea
    0 miles
Beaches in the neighbourhood
  • Playa del Carmen Beach
    350 yards
  • Mayakoba Beach
    1.9 miles
  • Playacar Beach
    3.2 miles
  • Ocean Maya Royale - Adults Only Beach
    3.3 miles
  • Casa Vela Beach
    3.7 miles
Closest airports
  • Cozumel International Airport
    12.4 miles
  • Cancún International Airport
    28.6 miles
Missing some information? Yes / No
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1 restaurant on site

    Los Murales

    Cuisine: Seafood

    Open for: Dinner

Resort facilities of The Royal Haciendas Resort & Spa
Outdoors
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Beach
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Diving
  • Canoeing
  • Children's playground
  • Golf course (within 3 km)
  • Tennis court
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
Safety & security
  • Safety deposit box
General
  • Airport shuttle (additional charge)
  • Air conditioning
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Open all year
Wellness
  • Fitness classes
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body wrap
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hammam
  • Massage
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules The Royal Haciendas Resort & Spa takes special requests - add in the next step!

Check-in

From 16:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 300 is required on arrival. That's about 240.64GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 13 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 25

Pets

Pets are not allowed.

Mastercard Visa American Express The Royal Haciendas Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

COVID-19 antigen test is free for members and guests staying at the resorts, it is one-time only. Policy valid until April 30 2022. Fees apply for the PCR test. Tests are carried out by certified independent laboratories and reservations are required. Results are available in 24 hours. Royal Resorts is not responsible for the results.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Early departure policy: No refunds will be given for any cancellation or modification made after check-in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

A damage deposit of USD 300 is required on arrival. That's about 240.64GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Royal Haciendas Resort & Spa

  • Guests staying at The Royal Haciendas Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at The Royal Haciendas Resort & Spa is from 16:00, and check-out is until 11:00.

  • The Royal Haciendas Resort & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Snorkelling
    • Diving
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Solarium
    • Body wrap
    • Fitness classes
    • Water sport facilities on site
    • Neck massage
    • Facial treatments
    • Full body massage
    • Beach
    • Private beach area
    • Beauty Services
    • Foot massage
    • Body treatments
    • Back massage
    • Entertainment staff

  • Room options at The Royal Haciendas Resort & Spa include:

    • Suite

  • The Royal Haciendas Resort & Spa is 2.9 miles from the centre of Playa del Carmen.

  • The following parking options are available to guests staying at The Royal Haciendas Resort & Spa (subject to availability):

    • Parking on site
    • Parking
    • Free parking

  • The nearest beach is just 350 yards from The Royal Haciendas Resort & Spa.

  • The Royal Haciendas Resort & Spa has 1 restaurant:

    • Los Murales

  • Yes, The Royal Haciendas Resort & Spa is popular with guests booking family stays.

  • The prices at The Royal Haciendas Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.