Name: Hyatt Zilara Cancun - All Inclusive - Adults Only
Address: Blvd Kukulkan Km. 11.5 Zona Hotelera, 77500 Cancún, Mexico, Blvd Kukulkan Km. 11.5 Zona Hotelera, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $330 per night (We Price Match)
Rating: 9.1

Info & prices
Facilities
House rules
The fine print
Guest reviews (884)

Resort Hyatt Zilara Cancun - All Inclusive - Adults Only

Private Beach. Property has a private beach. (A fee may be charged for access) Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Blvd Kukulkan Km. 11.5 Zona Hotelera, 77500 Cancún, Mexico –

A restaurant or other place to eat at Hyatt Zilara Cancun - All Inclusive - Adults Only

Other activities available at the resort or nearby

A view of the pool at Hyatt Zilara Cancun - All Inclusive - Adults Only or nearby

The swimming pool at or near Hyatt Zilara Cancun - All Inclusive - Adults Only

Breakfast options available to guests at Hyatt Zilara Cancun - All Inclusive - Adults Only

The fitness center and/or fitness facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only

The lounge or bar area at Hyatt Zilara Cancun - All Inclusive - Adults Only

Drinks at Hyatt Zilara Cancun - All Inclusive - Adults Only

Lock in a great price for Hyatt Zilara Cancun - All Inclusive - Adults Only – rated 9.1 by recent guests!

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Awesome hotel! Didn’t know what to expect coming to an all-inclusive, but in the end couldn’t be more satisfied. All of the staff were nice, helpful and kind. The facilities are the best, starting with the pool, gym, WiFi, and all the restaurants. Whatever you need is available, and you get everything with no hassle or delay. Not a cheap option, but worth every peso.

Yonatan

Israel

The customer service was amazing. The property was in the best location with limitless entertainment. Everything was awesome!

Cherry

United States of America

The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .

Barbara

United States of America

Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.

Lerya

United States of America

Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.

Osnat

Israel

I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.

Rosie

United States of America

Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.

Amanda

Ireland

This property is very well staffed and everyone is SO nice and willing to help. It felt so nice to feel so well taken care of.

Amy

United States of America

The staff were amazing, everyone was nice and welcoming every need was met. There was construction noise on the roof of our suite during the day but we spoke to management about it and were given a property credit for the trouble.

Stacey

United States of America

Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay. My wife and I stay in the swim up suite and again it was amazing!!

Ronni

United States of America

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9.3

Staff
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Nearby beaches
Highly rated for:
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Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
Room sizes
Highly rated for:
On-site restaurant

What guests loved the most:
“Awesome hotel! Didn’t know what to expect coming to an all-inclusive, but in the end couldn’t be more satisfied. All of the staff were nice, helpful and kind.”

Yonatan Israel
“The customer service was amazing. The property was in the best location with limitless entertainment. Everything was awesome!”

Cherry United States of America
“The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .”

Barbara United States of America
“Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.”

Lerya United States of America
“Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent.”

Osnat Israel
“I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.”

Rosie United States of America
“Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.”

Amanda Ireland
“This property is very well staffed and everyone is SO nice and willing to help. It felt so nice to feel so well taken care of.”

Amy United States of America
“The staff were amazing, everyone was nice and welcoming every need was met.”

Stacey United States of America
“Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay.”

Ronni United States of America

Experience World-class Service at Hyatt Zilara Cancun - All Inclusive - Adults Only

One of our top picks in Cancún.Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness center, private beach area and various dining options.

The Hyatt Zilara Cancun offers everything needed for a memorable stay. Guests can enjoy everything from introductory scuba diving lessons and craft-making and wine tasting classes and diving lessons.

Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available.

There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.

This is our guests' favorite part of Cancún, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Hyatt Zilara Cancun - All Inclusive - Adults Only has been welcoming Booking.com guests since Nov 3, 2008
Hotel chain/brand: Hyatt Zilara

Missing some information?

Brilliant!

Most popular facilities

Free WiFi

Swimming pool

Airport shuttle

Free parking

Restaurant

Spa

Bar

Private beach area

Good for couples – they rated the facilities 9.1 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“ocean view”
24 related reviews

“friendly staff”
22 related reviews

“great food”
22 related reviews

“boutique style”

Located in the top-rated area in Cancún, this property has an excellent location score of 9.3!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Vegetarian, Buffet

Free Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hyatt Zilara Cancun - All Inclusive - Adults Only?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
	Zilara Ocean View Junior Suite Double 2 queen beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Ocean Front Junior Suite King 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Ocean Front Junior Suite Double 2 queen beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Ocean View Junior Suite King 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Ocean Front Luxury Suite King 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Ocean View Swim Up Suite King 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Presidential Suite 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Junior Suite Double 2 full beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Zilara Junior Suite King 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children

Just booked in Cancún 1 property like Hyatt Zilara Cancun - All Inclusive - Adults Only was just booked in the last 15 minutes

5 reasons to choose Hyatt Zilara Cancun - All Inclusive - Adults Only

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cancún

Area Info

–

Closest Landmarks *

La Isla Shopping Mall
0.7 miles
The City Nightclub
1.1 miles
Coco Bongo
1.2 miles
Kukulcan Plaza
1.4 miles
Luxury Avenue
1.4 miles
Backstage Theatre
1.6 miles
Mayan Museum
3.4 miles
El Rey mayan ruins
4.3 miles
AMERIMED Hospital Cancun
4.6 miles
Cancun Bullfight ring
4.7 miles

Restaurants & Markets *

Trattoria Limoncello Restaurant
0.2 miles

Beaches in the Neighborhood

Playa Chac Mool White sand
Water Sports

3,150 feet

Closest Airports *

Cancun Airport
9.4 miles
Cozumel Airport
43.5 miles

What Travelers Love About This Location

“The beach is awesome. view food staff water activities EVERYTHING is PERFECT. The Gym is very good and clean with beautiful view from the 3rd floor SPA AN...”

Omary26

Germany

9.5

“beautiful beach view Lunch at Asian restaurant”

Mexicotraveler

Australia

“That is indeed comfortable high level relaxation, only for adults with amazing food for 24 hours! Spa needs to be high evaluated with careful staff and pretty n...”

Margarita

Cyprus

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Restaurant

Food: International

Menu: Buffet & À La Carte

House rules Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Hyatt Zilara Cancun - All Inclusive - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in, photo ID (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

“Awesome hotel! Didn’t know what to expect coming to an all-inclusive, but in the end couldn’t be more satisfied. All of the staff were nice, helpful and kind. The facilities are the best, starting with the pool, gym, WiFi, and all the restaurants. Whatever you need is available, and you get everything with no hassle or delay. Not a cheap option, but worth every peso.”

“Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.”

“The staff were amazing, everyone was nice and welcoming every need was met. There was construction noise on the roof of our suite during the day but we spoke to management about it and were given a property credit for the trouble. ”

“Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay. My wife and I stay in the swim up suite and again it was amazing!!”

See all guest reviews for Hyatt Zilara Cancun - All Inclusive - Adults Only

Newest Reviews for Hyatt Zilara Cancun - All Inclusive - Adults Only

Reviewed: October 19, 2019

Yonatan
Israel

3 helpful votes
10

“Couldn’t be better”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Almost nothing. The promotional emails before the stay were not so fun (especially since they were trying to sell overly priced spa/transportation packages)
Awesome hotel! Didn’t know what to expect coming to an all-inclusive, but in the end couldn’t be more satisfied. All of the staff were nice, helpful and kind. The facilities are the best, starting with the pool, gym, WiFi, and all the restaurants. Whatever you need is available, and you get everything with no hassle or delay. Not a cheap option, but worth every peso.

Stayed in October 2019
Reviewed: October 18, 2019

Ann
United States of America
10

“Relaxing, fun vacation!”
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
Pillows and mattresses way too soft! Bathrooms I hotel had no hooks for purses, etc. Water aerobic classes cancelled at different times and students had no way of knowing this!!
Different foods at all time! Always something to do!

Stayed in October 2019
Reviewed: October 18, 2019

Khary
Trinidad and Tobago
10

“Great !”
- • Business trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
All was well !

Stayed in October 2019
Reviewed: October 14, 2019

Cherry
United States of America
9.6

Exceptional
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
It was tad dated but everything else was so good it didn’t matter much!
The customer service was amazing. The property was in the best location with limitless entertainment. Everything was awesome!

Stayed in October 2019
Reviewed: October 8, 2019

Barbara
United States of America
9.6

“Great stay, would recommend to both party seekers and couples looking to relax.”
- • Leisure trip
- • Group
- • Stayed 4 nights
- • Submitted from a mobile device
Constant upselling, do you want to rent a cabana, do you want to book a massage, do you want to schedule an excursion?? All day every day upselling.
The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .

Stayed in October 2019
Reviewed: September 30, 2019

Mary
United States of America

2 helpful votes
10

Exceptional
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
Elevator BAD
The rest TOTALLY FINE 100% NEW SPA AMAZING

Stayed in September 2019
Reviewed: September 25, 2019

Stuart
United Kingdom
9.6

“Great holiday ”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
The room we were staying in originally wasn’t to our liking. We upgraded to a new room for an additional $80 per night and the new room was perfect. It was a recently refurbished room and really well laid out and spacious. Bit disappointed to not have a few more drinks in the mini bar and expected to have spirits in the room which we didn’t?!
Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.

Stayed in September 2019
Reviewed: September 18, 2019

Lacresia
United States of America
10

“BEST VACATION EVER!!!!!😉😉😉”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
EVERYTHING!!!!😀😀😀😀

Stayed in September 2019
Reviewed: September 15, 2019

Lerya
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.

Stayed in September 2019
Reviewed: September 14, 2019

Osnat
Israel

2 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.

Stayed in September 2019
Reviewed: September 9, 2019

Adam
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
Everything

Stayed in September 2019
Reviewed: September 7, 2019

Rosie
United States of America

2 helpful votes
9.2

“Great stay”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Smokers everywhere- blowing it in your face. The hotel should have a policy about this and designate areas if people must smoke. There are areas I saw but i feel like people should not be able to smoke on the beach, or in the areas where everyone gathers for night time activities. Made my head hurt.
I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.

Stayed in September 2019
Reviewed: September 6, 2019

Amanda
Ireland

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. It was perfect.
Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.

Stayed in September 2019
Reviewed: September 6, 2019

Simone
Australia

5 helpful votes
9.2

“Luxury ”
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
We couldn’t turn down the temperature of the rain shower/horizontal jets so couldn’t actually use this. The bed cabanas around the pool say you can’t reserve, but everyday by 8.30am people had already put their stuff on them ... yet in some instance didn’t use them for most of the day. We were lucky to be able to grab the last couple of sun loungers under a cabana ... the rest were out in the swealtering sun. It seems unfair to save them all day but not use them when someone else could be using them.
Amazing service. The staff were so friendly and helpful from the moment we arrived (with cold towels and bubbles) until we left for the airport. Room was spacious, clean, good air con and view. Great big pools and the beach was stunning and clean. Food at Spice (buffet) was my favourite! So many delicious options! Also loved the coffee shop for between meals and snacks.

Stayed in August 2019
Reviewed: September 4, 2019

Wayne
United States of America
9.2

“Great!”
- • Leisure trip
- • Solo traveler
- • Stayed 4 nights
- • Submitted from a mobile device
Wonderful

Stayed in September 2019

Resort Hyatt Zilara Cancun - All Inclusive - Adults Only

Hyatt Zilara Cancun - All Inclusive - Adults Only

Experience World-class Service at Hyatt Zilara Cancun - All Inclusive - Adults Only

Most popular facilities

Bookers love...

Availability

5 reasons to choose Hyatt Zilara Cancun - All Inclusive - Adults Only

Why book with us?

Area Info

Closest Landmarks *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Restaurant

See availability Resort Facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only Great facilities! Review score, 9.1

Most popular facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Transportation

Front Desk Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!

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Resort Facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only Great facilities! Review score, 9.1

House rules Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!