Hyatt Zilara Cancun - All Inclusive - Adults Only
Blvd Kukulkan Km. 11.5 Zona Hotelera, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.5/10! (score from 558 reviews)
Real guests • Real stays • Real opinions
Everything! The hotel, room, spa, restaurants, and pools were great! The staff is super nice!
United States of AmericaOur room was a very nice presidential suite, it was huge! Every one was so nice. Breakfast at Vista that sat on the beach, their lunch was awesome. Asiana was great too! Loved The Den for cocktails!
United States of AmericaOur room was tidied 3 times a day. Great dining options for every meal. They made a great effort to clean the beach from seaweed.
IsraelThe staff was amazing! Thank you Noah, Humberto, Jose and Omar. Also thank you to health and fitness staff.
United States of Americaviews were amazing...pool very clean. staff very friendly.
United States of AmericaThe hotel is stunning. There are plenty of cabanas and places to sit by the beach, the food was really good, and the service was great. Everyone was super friendly and I really enjoyed my stay here.
United States of AmericaThe relaxing feel and stunning gorgeous buildings. Great Food! Fun atmosphere but not overly party crowd.
United States of AmericaThe staff was incredible. Unbelievably friendly and went above and beyond for my birthday. They surprised us with treats almost every day. I felt like a priority when interacting with staff making reservations or asking questions.
United States of AmericaI loved the location, the attention from the staff, the beach was gorgeous. the all inclusive is worth it!
United States of Americaevery staff member loved to serve. room was decorated for my birthday that was coming without asking. all adults unlimited drinks. unlimited bottled water. performances every night in the lobby
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- What guests loved the most:
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Jorge
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Nikki
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Asaf
Israel
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Vitaline
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Monahan
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Caroline
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Scott
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Daryn
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Victoria
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Erica
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Experience World-class Service at Hyatt Zilara Cancun - All Inclusive - Adults Only
The Hyatt Zilara Cancun offers everything needed for a memorable stay. Guests can enjoy everything from introductory scuba diving lessons and craft-making and wine tasting classes and diving lessons.
Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available.
There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.
This is our guests' favorite part of Cancún, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Hyatt Zilara Cancun - All Inclusive - Adults Only has been welcoming Booking.com guests since Nov 3, 2008Hotel chain/brand: Hyatt Zilara
See what guests loved the most:
Jorge
United States of America“Everything! The hotel, room, spa, restaurants, and pools were great! The staff is super nice!”
NikkiUnited States of America“Our room was a very nice presidential suite, it was huge! Every one was so nice. Breakfast at Vista that sat on the beach, their lunch was awesome. Asiana was great too! Loved The Den for cocktails!”
Asaf
Israel“Our room was tidied 3 times a day. Great dining options for every meal. They made a great effort to clean the beach from seaweed.”
VitalineUnited States of America“The staff was amazing! Thank you Noah, Humberto, Jose and Omar. Also thank you to health and fitness staff.”- MonahanUnited States of America“views were amazing...pool very clean. staff very friendly.”
CarolineUnited States of America“The hotel is stunning. There are plenty of cabanas and places to sit by the beach, the food was really good, and the service was great. Everyone was super friendly and I really enjoyed my stay here.”
ScottUnited States of America“The relaxing feel and stunning gorgeous buildings. Great Food! Fun atmosphere but not overly party crowd.”- DarynUnited States of America“The staff was incredible. Unbelievably friendly and went above and beyond for my birthday. They surprised us with treats almost every day. I felt like a priority when interacting with staff making reservations or asking questions.”
- VictoriaUnited States of America“I loved the location, the attention from the staff, the beach was gorgeous. the all inclusive is worth it!”
- EricaUnited States of America“every staff member loved to serve. room was decorated for my birthday that was coming without asking. all adults unlimited drinks. unlimited bottled water. performances every night in the lobby”
- Are alcoholic drinks included in the all inclusive packages? If so what is the limit daily if any?Drinks according to out Goverment Regulations are from 11 am to 11pmAnswered on 15 May 2021
- All inclusive food and alcohol beverages included ?Yes, the exception are special dishes such as lobster, Chefs Plate Restaurant, or special romantic beach dinner. Premium alcohol has an extra cost.Answered on 5 May 2021
- Do you provide shuttle service to and from the airport?Only private Trasnportation with an additional cost. For more information olease send private message.Answered on 24 June 2021
- How much are taxes ? My total is $1476.30? Does that include taxes ? Any additional charges ??Rate Includes Taxes. The only additional Tax to be padi at the hotel is an Enviromental Tax for 26.06 mexcian pesos per night to be paid in the hotel...Answered on 24 June 2021
- What if you don’t have a credit card? Will a debut card be valid enough or not??Yes you are able to pay with a credit card.Answered on 24 June 2021
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- Restaurant
- CuisineInternational
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Outdoor furniture
- Sun deck
- Private beach area
- Balcony
- Terrace
- Coffee machine
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Beach
- Evening entertainment
- Entertainment staff
- Darts
- Ping-pong
- Pool table
- Game room
- Golf course (within 2 miles)Additional charge
- Tennis court
- Flat-screen TV
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Valet parking
- Parking garage
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilities
- Safe
- Adults only
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Car rental
- Laptop safe
- Packed lunches
- Chapel/Shrine
- Elevator
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Open all year
- Pool/Beach towels
- Personal trainer
- Yoga classes
- Fitness
- Spa facilities
- Beauty services
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
Hyatt Zilara Cancun - All Inclusive - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note the Resort does not issue refunds for no-shows or early departures.
Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only
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Hyatt Zilara Cancun - All Inclusive - Adults Only is 5.6 miles from the center of Cancún.
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Check-in at Hyatt Zilara Cancun - All Inclusive - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.
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Hyatt Zilara Cancun - All Inclusive - Adults Only has 1 restaurant:
- Restaurant
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only on this page.
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Room options at Hyatt Zilara Cancun - All Inclusive - Adults Only include:
- Suite
- Double
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Hyatt Zilara Cancun - All Inclusive - Adults Only offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Pool table
- Game room
- Ping-pong
- Tennis court
- Darts
- Golf course (within 2 miles)
- Evening entertainment
- Spa facilities
- Beauty services
- Swimming pool
- Personal trainer
- Yoga classes
- Live music/Performance
- Private beach area
- Themed dinners
- Entertainment staff
- Beach
- Fitness
- Tour or class about local culture
- Live sports events (broadcast)
- Aerobics
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Guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).
Breakfast option(s) include:
- Vegetarian
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The prices at Hyatt Zilara Cancun - All Inclusive - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
