Resort Hyatt Zilara Cancun - All Inclusive - Adults Only
Private Beach. Property has a private beach. (A fee may be charged for access) Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Blvd Kukulkan Km. 11.5 Zona Hotelera, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.4/10! (score from 796 reviews)
Real guests • Real stays • Real opinions
Service was the best. Seems like everyone is trained to care. Food was awesome. Tried some new things. Room was big, welcoming and clean. Housekeeping and room service was always ready and on their toes. First visit to Cancun Hotel Zelira but not my last.
United States of AmericaStaff!!! Jonathan, Sergio, Carlos, Eloisa, Ligia, Luis, Gizel, Edwaurdo, Ivan are like family and reason for my returns!
United States of AmericaQuite literally everything. From the moment you walk in the door you are treated like family by ALL the staff. Every view from anywhere is stunningly beautiful and the staff works really hard to maintain the pristine conditions of every facility here. The food is OUTSTANDING anywhere you choose to dine, even down to the room service. Our stay was absolutely beyond our expectations and that is due to a lot of people who went above and beyond to make sure we had an amazing trip. If you are going to Cancun and stay anywhere else, you are not giving yourself the best experience possible!
United States of AmericaEveryone was super friendly and customer service oriented. The facilities are well maintained. The pool is awesome. The food is excellent.
United States of AmericaExcellent customer treatment, from the management staff to the room service staff. All were ALWAYS trying their best to make your stay an incredible experience.
United States of AmericaStaff is awesome, every one of them. Ruben, Luis, Eduardo, the guy who support Pumas from Pelicani's restaurant, also Rodrigo, is so many people that I can't even recall all the names. 100% good. The restaurants are awesome, the food is delicious everywhere in the hotel, the rooms are very good, the shows are AMAZING, the internet is really fast (I work with internet).
PolandThe room was so beautiful with the BEST VIEW and so close to everything. The staff is so polite and helpful. The trip went so smooth all in all. Can’t wait to visit again!!!
United States of AmericaThe hotel was 5 stars at least! The restaurants were Amazing, especially Maria Marie’s... we ate there 5 out of our 7 nights for dinner! The service was perfection! Our server Palma, remembered our names and had our wine and margaritas waiting for us as soon as we sat down. The sommelier, was amazing and had great recommendations. The staff at the cabanas were so attentive and we never wanted for an. Our room was beautiful and cleaned to Covid regulations everyday. We didn’t want for anything our entire trip. It was such a memorable trip, we’ve already booked for next year at the same time!!!!
United States of AmericaThe staff was amazing, and so very helpful. We never had to search for a staff member to meet our needs. The facility is beautiful and the location was pristine. The beach was amazing and the staff worked hard to keep the seaweed to a minimum on the beach.
United States of AmericaAll Rooms have an Oceanfront view -Amazing Pelicanos is a great Restaurant for Breakfast and Lunch right on the water Dinner options were good and adult beverages were top notch Entertainment was surprisingly good The best was the Quality of Service
United States of America
- What guests loved the most:
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Fitzgerald
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Gina
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Toni
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Carlos
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Carlos
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Thiago
Poland
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Cocoaaa
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Aubrey
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Dustin
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Jeff
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Experience World-class Service at Hyatt Zilara Cancun - All Inclusive - Adults Only
One of our top picks in Cancún. Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness center, private beach area and various dining options.
The Hyatt Zilara Cancun offers everything needed for a memorable stay. Guests can enjoy everything from introductory scuba diving lessons and craft-making and wine tasting classes and diving lessons.
Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available.
There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.
This is our guests' favorite part of Cancún, according to independent reviews.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.2 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Located in the top-rated area in Cancún, this property has an excellent location score of 9.4!
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
Vegetarian, Buffet
FREE parking!
Activities:
Tennis court
Fitness center
Golf course (within 2 miles)
| Sleeps | Room Type | |||
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| Max adults: 4 |
Zilara Ocean View Junior Suite Double
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| Max adults: 2 |
Zilara Ocean Front Junior Suite King
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| Max adults: 4 |
Zilara Ocean Front Junior Suite Double
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| Max adults: 2 |
Zilara Ocean View Junior Suite King
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| Max adults: 2 |
Zilara Ocean Front Luxury Suite King
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| Max adults: 2 |
Zilara Ocean View Swim Up Suite King
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| Max adults: 2 |
Presidential Suite
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| Max adults: 4 |
Zilara Junior Suite Double
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| Max adults: 2 |
Zilara Junior Suite King
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Popular Beaches Nearby
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Playa Chac Mool
Water Sports
3,150 feet from property
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- Guests liked the view
See what guests loved the most:
-
Fitzgerald
United States of America“Service was the best. Seems like everyone is trained to care. Food was awesome. Tried some new things. Room was big, welcoming and clean. Housekeeping and room service was always ready and on their toes. First visit to Cancun Hotel Zelira but not my last.” Read more
-
Gina
United States of America
“Staff!!! Jonathan, Sergio, Carlos, Eloisa, Ligia, Luis, Gizel, Edwaurdo, Ivan are like family and reason for my returns! ”
-
Toni
United States of America
“Quite literally everything. From the moment you walk in the door you are treated like family by ALL the staff. Every view from anywhere is stunningly beautiful and the staff works really hard to maintain the pristine conditions of every facility here. The food is OUTSTANDING anywhere you choose to dine, even down to the room service. Our stay was absolutely beyond our expectations and that is due to a lot of people who went above and beyond to make sure we had an amazing trip. If you are going to Cancun and stay anywhere else, you are not giving yourself the best experience possible!” Read more
-
Carlos
United States of America
“Everyone was super friendly and customer service oriented. The facilities are well maintained. The pool is awesome. The food is excellent.”
-
Carlos
United States of America
“Excellent customer treatment, from the management staff to the room service staff. All were ALWAYS trying their best to make your stay an incredible experience.”
-
Thiago
Poland“Staff is awesome, every one of them. Ruben, Luis, Eduardo, the guy who support Pumas from Pelicani's restaurant, also Rodrigo, is so many people that I can't even recall all the names. 100% good. The restaurants are awesome, the food is delicious everywhere in the hotel, the rooms are very good, the shows are AMAZING, the internet is really fast (I work with internet).” Read more
-
Cocoaaa
United States of America
“The room was so beautiful with the BEST VIEW and so close to everything. The staff is so polite and helpful. The trip went so smooth all in all. Can’t wait to visit again!!!”
-
Aubrey
United States of America
“The hotel was 5 stars at least! The restaurants were Amazing, especially Maria Marie’s... we ate there 5 out of our 7 nights for dinner! The service was perfection! Our server Palma, remembered our names and had our wine and margaritas waiting for us as soon as we sat down. The sommelier, was amazing and had great recommendations. The staff at the cabanas were so attentive and we never wanted for an. Our room was beautiful and cleaned to Covid regulations everyday. We didn’t want for anything our entire trip. It was such a memorable trip, we’ve already booked for next year at the same time!!!!” Read more
-
Dustin
United States of America
“The staff was amazing, and so very helpful. We never had to search for a staff member to meet our needs. The facility is beautiful and the location was pristine. The beach was amazing and the staff worked hard to keep the seaweed to a minimum on the beach.” Read more
-
Jeff
United States of America
“All Rooms have an Oceanfront view -Amazing Pelicanos is a great Restaurant for Breakfast and Lunch right on the water Dinner options were good and adult beverages were top notch Entertainment was surprisingly good The best was the Quality of Service” Read more
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About Hyatt Zilara Cancun - All Inclusive - Adults Only
Welcoming Booking.com guests since Nov 3, 2008
We speak your language
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5 reasons to choose Hyatt Zilara Cancun - All Inclusive - Adults Only
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Cancún
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La Isla Shopping Mall0.7 miles
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The City Nightclub1.1 miles
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Coco Bongo1.2 miles
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Kukulcan Plaza1.4 miles
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Luxury Avenue1.4 miles
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Backstage Theatre1.6 miles
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Mayan Museum3.3 miles
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El Rey mayan ruins4.3 miles
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AMERIMED Hospital Cancun4.6 miles
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Cancun Bullfight ring4.7 miles
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Restaurant Trattoria Limoncello0.2 miles
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Show Time Karaoke Bar5.1 miles
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Cancun Government Palace5.3 miles
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Cristo Rey Church5.4 miles
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Cancun Bus Station5.5 miles
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Parque las Palapas5.6 miles
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Beto Avila Stadium5.7 miles
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Estadio Olímpico Andrés Quintana Roo5.7 miles
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Cancun Underwater Museum6.4 miles
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Universidad Anahuac Cancun7.1 miles
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Moon Palace10.5 miles
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Playa Chac Mool White sandWater Sports3,150 feet
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Cancún International Airport9.4 miles
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Cozumel International Airport43.5 miles
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Food: International
Resort Facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only
Great facilities! Review score, 9.2
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Private beach area
- Terrace
Pets
-
Pets are not allowed.
Activities
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Beach
- Evening entertainment
- Entertainment staff
- Darts
- Ping-pong
- Pool table
- Game room
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- On-site coffee shop
- Chocolate/Cookies
- Fruit
- Bottle of water
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in public areas and is free of charge.
Parking
- Parking garage
Free! Free public parking is possible at a location nearby (reservation is not needed).
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Adults only
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Chapel/Shrine
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
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Free! All pools are free of charge
- Open all year
- Pool/Beach towels
Spa
- Personal trainer
- Yoga classes
- Fitness
- Spa facilities
- Beauty services
- Pool/Beach towels
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- English
- Spanish
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
House rules Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Hyatt Zilara Cancun - All Inclusive - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only on this page.
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Guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- Vegetarian
- Buffet
-
Check-in at Hyatt Zilara Cancun - All Inclusive - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.
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Hyatt Zilara Cancun - All Inclusive - Adults Only is 5.6 miles from the center of Cancún.
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Hyatt Zilara Cancun - All Inclusive - Adults Only has 1 restaurant:
- Restaurant
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The prices at Hyatt Zilara Cancun - All Inclusive - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Room options at Hyatt Zilara Cancun - All Inclusive - Adults Only include:
- Suite
- Double
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The following parking options are available to guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only (subject to availability):
- Parking
- Parking garage
- Free parking
-
Hyatt Zilara Cancun - All Inclusive - Adults Only offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Pool table
- Game room
- Ping-pong
- Tennis court
- Darts
- Golf course (within 2 miles)
- Evening entertainment
- Beauty services
- Themed dinners
- Yoga classes
- Personal trainer
- Spa facilities
- Live music/Performance
- Entertainment staff
- Aerobics
- Beach
- Tour or class about local culture
- Fitness
- Live sports events (broadcast)
- Private beach area
