Resort Hyatt Zilara Cancun - All Inclusive - Adults Only
Private Beach. Property has a private beach. (A fee may be charged for access) Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Blvd Kukulkan Km. 11.5 Zona Hotelera, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 691 reviews)
Real guests • Real stays • Real opinions
Hyatt Zilara is a beautiful property with outstanding staff. My fiancé and I went to celebrate my Birthday and Sabina made my time there nothing short of amazing. Jemina, Jesus, Sabina and Sara are the employees who made our stay memorable and “one for the books”. They truly need to be recognized and properly compensated for the outstanding work they offer the patrons.
United States of AmericaThe staff was absolutely AMAZING!!!! Also, the Resort and the views were beyond Beautiful. The food was really good.
United States of AmericaService was great ! 100% recommend best hotel i stayed and have great guidelines and cleaning
United States of AmericaThis resort was was simply amazing. The staff, food, pool area, and of course our junior suite. There is no need for me to book anywhere else in Cancun. Next visit is already booked!! You won’t go wrong with the Zilara
United States of AmericaThe spa facilities and pools were amazing! Staff was super friendly and able to accommodate us with anything we needed. The food was great and everything felt super clean.
United States of AmericaFriendly Staff!! Staff should always ask us if we needed anything.
United States of AmericaWe absolutely loved the levels of endless generosity and welcoming feeling they made sure you feel. The cleanliness and efforts to keep this place emaculate...From the doormen to the front desk workers to the bar tenders and grounds keepers and room service attendents to the cleaning lady's The levels of outstanding service and generosity was much more than we could have even imagined!
United States of AmericaThe resort exceeded our expections from all points of view:the room, the food the customer service. We were very pleased. I’m still wondering how is it possible that some people write bad reviews for this resort? There’s not one thing that you can complain about.
United States of AmericaAmazing, myself and my wife had an amazing time. The food was great and always had something different everyday. The people the where so friendly and willing to go above and beyond to meet your needs.
United States of AmericaThe staff were exceptional. Friendly, warm, genuine. Beautiful property. FABULOUS coffee shop. Premier stretch of beach. Staff were extremely helpful and professional.
Canada
Hyatt Zilara Cancun - All Inclusive - Adults Only
- What guests loved the most:
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Aziza-isake
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Jrw
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Carlos
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Tanisha
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Jessica
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William
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Ibn
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Silvia
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Elias
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Udawn
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Experience World-class Service at Hyatt Zilara Cancun - All Inclusive - Adults Only
One of our top picks in Cancún. Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness center, private beach area and various dining options.
The Hyatt Zilara Cancun offers everything needed for a memorable stay. Guests can enjoy everything from introductory scuba diving lessons and craft-making and wine tasting classes and diving lessons.
Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available.
There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.
This is our guests' favorite part of Cancún, according to independent reviews.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
| Sleeps | Room Type | |||
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| Max adults: 4 |
Zilara Ocean View Junior Suite Double
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| Max adults: 2 |
Zilara Ocean Front Junior Suite King
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| Max adults: 4 |
Zilara Ocean Front Junior Suite Double
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| Max adults: 2 |
Zilara Ocean View Junior Suite King
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| Max adults: 2 |
Zilara Ocean Front Luxury Suite King
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| Max adults: 2 |
Zilara Ocean View Swim Up Suite King
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| Max adults: 2 |
Presidential Suite
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| Max adults: 4 |
Zilara Junior Suite Double
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| Max adults: 2 |
Zilara Junior Suite King
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5 reasons to choose Hyatt Zilara Cancun - All Inclusive - Adults Only
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Cancún
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La Isla Shopping Mall0.7 miles
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The City Nightclub1.1 miles
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Coco Bongo1.2 miles
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Kukulcan Plaza1.4 miles
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Luxury Avenue1.4 miles
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Backstage Theatre1.6 miles
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Mayan Museum3.3 miles
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El Rey mayan ruins4.3 miles
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AMERIMED Hospital Cancun4.6 miles
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Cancun Bullfight ring4.7 miles
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Restaurant Trattoria Limoncello0.2 miles
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Show Time Karaoke Bar5.1 miles
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Cancun Government Palace5.3 miles
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Cristo Rey Church5.4 miles
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Cancun Bus Station5.5 miles
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Parque las Palapas5.6 miles
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Beto Avila Stadium5.7 miles
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Estadio Olímpico Andrés Quintana Roo5.7 miles
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Cancun Underwater Museum6.4 miles
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Universidad Anahuac Cancun7.1 miles
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Moon Palace10.5 miles
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Playa Chac Mool White sandWater Sports4,300 feet
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Cancún International Airport9.4 miles
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Cozumel International Airport43.5 miles
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RetryRestaurant
Food: International
Resort Facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only Great facilities! Review score, 9.1
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Private beach area
- Terrace
Pets
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Pets are not allowed.
Activities
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Beach
- Evening entertainment
- Entertainment staff
- Darts
- Ping-pong
- Pool table
- Game room
- Golf course (within 2 miles) Additional charge
- Tennis court
Food & Drink
- On-site coffee shop
- Chocolate/Cookies
- Fruit
- Bottle of water
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the business center and is free of charge.
Parking
- Parking garage
Free! Free public parking is possible on site (reservation is not needed).
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Adults only
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Chapel/Shrine
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
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Free! All pools are free of charge
- Open all year
- Pool/Beach towels
Spa
- Personal trainer
- Yoga classes
- Fitness
- Spa facilities
- Beauty services
- Pool/Beach towels
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
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RetryHouse rules Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Hyatt Zilara Cancun - All Inclusive - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only
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Hyatt Zilara Cancun - All Inclusive - Adults Only has 1 restaurant:
- Restaurant
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Room options at Hyatt Zilara Cancun - All Inclusive - Adults Only include:
- Suite
- Double
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Hyatt Zilara Cancun - All Inclusive - Adults Only is 5.6 miles from the center of Cancún.
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Check-in at Hyatt Zilara Cancun - All Inclusive - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Hyatt Zilara Cancun - All Inclusive - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only on this page.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only (subject to availability):
- Parking
- Free parking
- On-site parking
- Parking garage
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Guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- Vegetarian
- Buffet
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Hyatt Zilara Cancun - All Inclusive - Adults Only offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Pool table
- Game room
- Ping-pong
- Tennis court
- Darts
- Golf course (within 2 miles)
- Evening entertainment
- Beauty services
- Private beach area
- Themed dinners
- Entertainment staff
- Personal trainer
- Aerobics
- Fitness
- Live music/Performance
- Beach
- Tour or class about local culture
- Spa facilities
- Live sports events (broadcast)
- Yoga classes
