Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness center, private beach area and various dining options. The Hyatt Zilara Cancun is the perfect place for an unforgettable stay. With an array of activities offered, guests can enjoy wine tasting and craft-making classes, among other things. Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available. There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.5!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

FREE parking!

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.5
Free Wifi
8.6
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • Nathalie
    United States of America United States of America
    I had an amazing time at Hyatt. The food was great, the Zen Spa was exceptional, the beach serene. The staff was polite and provided star quality service.
  • Susan
    United States of America United States of America
    Room was very clean and comfortable. Food was delicious with great choices. Shoutout to the dining staff. The hostesses always welcomed us with a smile and a warm greeting. Waiti staff were exceptional. Entertainment during the day and...
  • Sanchez
    United States of America United States of America
    Service, Room, beach and pool was great. Luis at the lobby bar was very friendly and went the extra mile to explain a few things for us. Would really recommend staying here

Area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      International

Resort facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Restaurant
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
Kitchen
  • Refrigerator
Activities
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
  • Themed dinners
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Darts
  • Ping-pong
  • Pool table
  • Game room
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Safe
General
  • Adults only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Chapel/Shrine
  • Elevator
  • Fan
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
Spa
  • Personal trainer
  • Yoga classes
  • Fitness
  • Spa facilities
  • Beauty services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Resort does not issue refunds for no-shows or early departures.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only

  • The prices at Hyatt Zilara Cancun - All Inclusive - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Zilara Cancun - All Inclusive - Adults Only has 1 restaurant:

    • Restaurant

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Zilara Cancun - All Inclusive - Adults Only on this page.

  • Check-in at Hyatt Zilara Cancun - All Inclusive - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 500 feet from Hyatt Zilara Cancun - All Inclusive - Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Hyatt Zilara Cancun - All Inclusive - Adults Only offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Pool table
    • Game room
    • Ping-pong
    • Tennis court
    • Darts
    • Golf course (within 2 miles)
    • Evening entertainment
    • Spa facilities
    • Beauty services
    • Swimming pool
    • Personal trainer
    • Yoga classes
    • Live music/Performance
    • Private beach area
    • Themed dinners
    • Entertainment staff
    • Beach
    • Fitness
    • Tour or class about local culture
    • Live sports events (broadcast)
    • Aerobics

  • Hyatt Zilara Cancun - All Inclusive - Adults Only is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hyatt Zilara Cancun - All Inclusive - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hyatt Zilara Cancun - All Inclusive - Adults Only include:

    • Suite