Resort Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal
Beachfront. Property is on or right next to the beach.
Constituyentes No 2, 77780 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.4/10! (score from 268 reviews)
Real guests • Real stays • Real opinions
*8.3* Kool Beach Club: only 5 minutes away! (1,100 feet by foot)
The service was amazing everywhere, very comfortable bed and delicious food. Diego at the front desk made sure we always had what we needed and the servers Marco at Maria Marie, Jesus at Chef's Plate and Lenin at Pelicano's where on top of their game to always be around during dining times.
Cayman IslandsStaff! made the experience great. It was very close to the main strip. Also i liked they had many food options.
United States of AmericaThe room, staff, restaurants, and drinks were all amazing.
United States of AmericaService and staph is excellent Clean room s Entertainment teams and activities The spice food was very good Location close to the center
IsraelFood was always good, staff always smiling and asking if you need anything, rooms kept clean. Location was nice, close to shopping etc.
United States of AmericaIncredibly helpful and friendly staff. Great WiFi. Food was amazing. Comfortable beds.
Australiain spite of the renovation, we were highly pleased with our stay. 👍👍 to Chef’s Plate.
United States of AmericaBeautiful resort, food was good and the staff was excellent. They waited on us hand and foot.
United States of AmericaThe property was a great condition, very clean and everything was at a good distance.
United States of AmericaBeautiful main courtyard and pool area. Rooms were very spacious and clean. Staff were friendly and helpful. Restaurants, bar areas, and cafe were all excellent. On-site activities were fun and staff helpful to recommend excursions. Our favorite was Riviera Maya tour (snorkel with turtles, cenote tour and Tulum Ruins). The proximity to town and the ferry to Cozumel were a big plus. First time doing an all-inclusive and definitely got our money’s worth.
United States of America
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Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Arturo
Cayman Islands
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Amber
United States of America
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Desirae
United States of America
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Eiad
Israel
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Mark
United States of America
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Evan
Australia
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Harley
United States of America
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Lisa
United States of America
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Robert
United States of America
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Vega-oleary
United States of America
Stay in the heart of Playa del Carmen – Excellent location – show map
One of our top picks in Playa del Carmen.Located on the beautiful Maya Riviera and within walking distance to the famous Fifth Avenue, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and endless activities and entertainment.
Rooms in this resort have garden or ocean views, hot tub, LED TV with satellite channels, complimentary Wi-Fi, plush bathrobes and slippers, BOSE sound system, bathrooms with luxury amenities, a fully-stocked premium mini bar and turndown service.
The adults-only Royal Playa del Carmen offers guests a variety of activities, adventures and excitement. With scuba lessons, nightly live music, daily social entertainments, an on-site library and boutique shops, there is something for everyone.
The Royal Playa del Carmen features 7 specialty restaurants serving Mexican, Asian, and Mediterranean and International dishes.
While at the Royal Playa del Carmen guests can learn about wine tasting, receive tennis lessons, plan tours and excursions with the hotel's tour desk, or simply relax and enjoy the beautiful views from private balconies.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“friendly staff”
12 related reviews
“great food”
10 related reviews
Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.4!
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
American, Buffet
Very Good Coffee!
Free Private Parking Available On Site
Activities:
Tennis court
Fitness center
Game room
What's nearby *
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Quinta Alegria Shopping Mall0.1 miles
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Kool Beach Club0.2 miles
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ADO International Bus Station0.6 miles
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Disabled-friendly beach0.7 miles
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Playa del Carmen Maritime Terminal0.7 miles
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Church of Guadalupe1.2 miles
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Rio Secreto5.6 miles
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Isla Pasion Weddings11.2 miles
Restaurants & Markets *
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Starbucks Restaurant0.2 miles
Beaches in the Neighborhood
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Playa del Carmen Beach White sand550 feetSwimming, Food & Drink, Water Sports
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Playacar Beach3,900 feet
Closest Airports *
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Cozumel International Airport12.1 miles
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Cancún International Airport31 miles
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RetryAsiana
Food: Asian
Rincon Mexicano
Food: Mexican
Kalamata
Food: Mediterranean
Marie Marie
Food: French, Mexican
Chef's Plate
Food: International
Spice
Food: International
Pelicanos
Food: Seafood
Resort Facilities at Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal Great facilities! Review score, 8.8
Most popular amenities
Outdoors
- Beachfront
- Terrace
- Garden
Pets
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Pets are not allowed.
Activities
- Aerobics
- Themed dinners
- Beach
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Cycling
- Library
- Windsurfing
- Ping-pong
- Pool table
- Game room
- Tennis court
Food & Drink
- On-site coffee shop
- Wine/Champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in public areas and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Shops (on site)
- Car rental
- Packed lunches
- Gift shop
- Elevator
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Locker rooms
- Fitness classes
- Fitness
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Beach umbrellas
- Shallow end
- Pool bar
- Pool with view
- Swimming pool toys
- Outdoor pool (year-round)
- Outdoor pool
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
Languages Spoken
- English
- Spanish
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RetryHouse rules Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Hilton Playa del Carmen an All Inclusive Resort-Formerly The Royal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
-Please note children under the age of 18 cannot be accommodated at this property.
Please note that for reservations of 5 rooms or more, additional conditions may apply. Please contact the property.
For guests looking to use the hydrotherapy (wet areas) facilities only; at the Spazul will have a charge of USD $19.00 per person per day.
Our Hydrotherapy area includes the following services:Sauna,Steam Bath,Cold Plunge,Jacuzzi,Relaxing Areas and Snacks.
For guests who are buying any spa treatment, the hydrotherapy facilities and area are included in the treatment/spa service. So only for those who want to use only the hydrotherapy will have to pay the USD$19.00 dollars per person.
