You might be eligible for a Genius discount at The Royal Sands Resort & Spa. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

The Royal Sands & Spa hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment program is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Game room


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
2 full beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom
1 king bed
Living room
2 sofa beds
2 full beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Evelyn
    United States United States
    We loved our house front property! The pool was really nice. There was always an umbrella by the pool and beach, and there was always something to eat!
  • Bethany
    United States United States
    Rooms very comfortable, views excellent, easy to navigate around the resort , buffet was good
  • Tonika
    United States United States
    I love this resort they are very professional and kind hearted staff
  • Maria
    United States United States
    Highly recommend it. Food was excellent. Rooms were very clean. Loved everything!
  • Gliselle
    Philippines Philippines
    I loved the unlimited food, drinks and the facilities - pool, beach, beach chairs, pool bar & volleyball etc.
  • Carlos
    United States United States
    Beach was amazing. Pool was great. The food was outstanding.
  • Tiffany
    United States United States
    This resort was everything we imagined definitely make sure you know some Spanish. We loved it from the time you arrive they greet you and when you leave
  • James
    Canada Canada
    World-class beach and swimming pools, great for families.
  • Mark
    United States United States
    Wonderful resort if the weather is perfectly sunny. (No public hot tubs.) Very clean and great service by all staff. Fabulous food, lots of healthy choices.
  • Paschale
    United States United States
    This is the second year that we stayed at the Royal Sands because it is perfect for coming with the family: facilities, services, swimming pools, food, family activities, etc. we will definitely come back

Area info

Restaurants

5 Restaurants On Site
  • La Veranda
    • Cuisine
      Seafood • Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Hacienda Sisal
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
  • Char Hut
    • Cuisine
      American
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
  • Club Bistro
    • Cuisine
      Mediterranean
    • Open for
      Dinner
    • Ambience
      Traditional
  • Sidelines Sports Bar
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

Resort facilities at The Royal Sands Resort & Spa

Great facilities! Review score, 8.6

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony

Kitchen

  • Coffee machine
  • Microwave

Activities

  • Bicycle rental
  • Themed dinners
  • Bike tours
  • Beach
  • Tennis equipment
  • Water park
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Game room
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Entertainment & Family Services

    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Safety & security

    • Smoke alarms
    • 24-hour security
    • Safe

    General

    • Convenience store on site
    • Designated smoking area
    • Air conditioning
    • Car rental
    • Laptop safe
    • Elevator
    • Fan
    • Family rooms
    • Hair/Beauty salon
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service

    2 swimming pools

    Pool 1 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas

    Pool 2 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas

    Spa

    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body wrap
    • Body treatments
    • Haircut
    • Manicure
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules

    The Royal Sands Resort & Spa takes special requests – add in the next step!
    Check-in
    From 4:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of $300 is required on arrival. That's about £223. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 25
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercard Cash is not accepted

    The fine print

    Must-know information for guests at this property

    All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

    Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

    At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

    Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

    The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    FAQs about The Royal Sands Resort & Spa