Experience World-class Service at The Royal Sands Resort & Spa

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The Royal Sands & Spa hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment program is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
2 full beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
2 sofa beds
Bedroom :
1 king bed
Living room:
2 sofa beds
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
9.1
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Nathieli
    Canada Canada
    Staff, food, place, facilities. Basically everything was amazing! We even got upgraded for a better room because we got late at the hotel and couldn’t enjoy during the day.
  • Anna
    Netherlands Netherlands
    The property was nice, many activities, like yoga and water aerobics. Food is tasty and you can always find smth what’s opened to eat, if now room service is available and have the best royal burgers I’ve ever tried. We also had amazing view from...
  • Cesar
    United States of America United States of America
    Everything about the facility is awesome! Great service and great views everywhere you go And food is delicious!

Area info

Restaurants
3 Restaurants On Site

  • La Veranda
    • Cuisine
      Seafood • Steakhouse • International
  • Hacienda Sisal
    • Cuisine
      Mexican
  • Char Hut
    • Cuisine
      American

Resort Facilities at The Royal Sands Resort & Spa
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Microwave
Activities
  • Bicycle rental
  • Beach
  • Tennis equipment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Game room
  • Golf course (within 2 miles)
  • Tennis court
Living Area
  • Sitting area
Media & Technology
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
    Cleaning Services
    • Laundry
    Safety & security
    • Safe
    General
    • Convenience store on site
    • Air conditioning
    • Tile/Marble floor
    • Car rental
    • Elevator
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Outdoor swimming pool
    • Open all year
    Spa
    • Yoga classes
    • Fitness
    • Full-body massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Body wrap
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish

    House rules

    The Royal Sands Resort & Spa takes special requests – add in the next step!

    Check-in

    From 4:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 25

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted The Royal Sands Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

    Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

    At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

    Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

    The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    FAQs about The Royal Sands Resort & Spa

    • Yes, there's a hot tub. You can find out more about this and the other facilities at The Royal Sands Resort & Spa on this page.

    • Room options at The Royal Sands Resort & Spa include:

      • Suite
      • Villa

    • The nearest beach is 800 feet from The Royal Sands Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at The Royal Sands Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at The Royal Sands Resort & Spa is from 4:00 PM, and check-out is until 11:00 AM.

    • The Royal Sands Resort & Spa is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, The Royal Sands Resort & Spa is popular with guests booking family stays.

    • The Royal Sands Resort & Spa has 3 restaurants:

      • La Veranda
      • Char Hut
      • Hacienda Sisal

    • The Royal Sands Resort & Spa offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Game room
      • Tennis court
      • Golf course (within 2 miles)
      • Kids' club
      • Beach
      • Body treatments
      • Spa/Wellness packages
      • Water sports facilities on site
      • Bicycle rental
      • Beauty services
      • Private beach area
      • Body wrap
      • Neck massage
      • Tennis equipment
      • Back massage
      • Facial treatments
      • Foot massage
      • Swimming pool
      • Full-body massage
      • Spa lounge/Relaxation area
      • Entertainment staff
      • Fitness
      • Yoga classes