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About this property

The Royal Sands & Spa hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment program is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Game room


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Availability

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Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
2 full beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom
1 king bed
Living room
2 sofa beds
2 full beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
2 sofa beds
Bedroom
1 king bed
Living room
2 sofa beds
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Antonio
    United States United States
    Located across the street from the beach and shops, Excellent location, able to walk to main street shops. Will be returning back, for sure.
  • Evelyn
    United States United States
    We loved our house front property! The pool was really nice. There was always an umbrella by the pool and beach, and there was always something to eat!
  • Bethany
    United States United States
    Rooms very comfortable, views excellent, easy to navigate around the resort , buffet was good
  • Tonika
    United States United States
    I love this resort they are very professional and kind hearted staff
  • Maria
    United States United States
    Highly recommend it. Food was excellent. Rooms were very clean. Loved everything!
  • Gliselle
    Philippines Philippines
    I loved the unlimited food, drinks and the facilities - pool, beach, beach chairs, pool bar & volleyball etc.
  • Carlos
    United States United States
    Beach was amazing. Pool was great. The food was outstanding.
  • Tiffany
    United States United States
    This resort was everything we imagined definitely make sure you know some Spanish. We loved it from the time you arrive they greet you and when you leave
  • James
    Canada Canada
    World-class beach and swimming pools, great for families.
  • Mark
    United States United States
    Wonderful resort if the weather is perfectly sunny. (No public hot tubs.) Very clean and great service by all staff. Fabulous food, lots of healthy choices.

Area info

Restaurants

5 Restaurants On Site
  • La Veranda
    • Cuisine
      Seafood • Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Hacienda Sisal
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
  • Char Hut
    • Cuisine
      American
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
  • Club Bistro
    • Cuisine
      Mediterranean
    • Open for
      Dinner
    • Ambience
      Traditional
  • Sidelines Sports Bar
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

House rules

The Royal Sands Resort & Spa takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.