Name: The Westin Lagunamar Ocean Resort Villas & Spa Cancun
Address: Boulevard Kukulcan Km 12, 77500 Cancún, Mexico, Boulevard Kukulcan Km 12, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $275 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (579)

Resort The Westin Lagunamar Ocean Resort Villas & Spa Cancun

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access.

Boulevard Kukulcan Km 12, 77500 Cancún, Mexico –

*8.7* La Isla Shopping Mall: only 2 minutes away! (350 feet by foot)

Lock in a great price for The Westin Lagunamar Ocean Resort Villas & Spa Cancun – rated 8.9 by recent guests!

to get started.

This our go to quick vacation from NYC. We go at least twice a year. The staff and service are always consistently gracious and accommodating. Kudos to staff at every level hope the company appreciates their team and gives compensation accordingly! Great staff are worth keeping and hard to find! See you in January!

Catherine, United States of America

The staff was amazing!! They even let us check out a little later because we had a late flight. Everyone was so kind to us which is rare these days due to the current ignorance being displayed in the states.

Nashawnda, United States of America

Well we like the friendliness of every staff at the resort!! They go that extra mile for you!! I also like ghat they have a little supermarket at the property so we did buy some stuff sometimes and we cooked in our room!!

Eder, Belize

Everything was very beautiful, staff very attentive.

Brandon, United States of America

The one bedroom villa was perfect - beautiful view of the sea, great balcony, large windows, fantastic bathroom with bath and the bed was really comfortable. Very spacious and having a kitchen was brilliant. There are outdoor bbq’s for guests to use if you want to buy your own food. There are 2 great jacuzzi’s and 2 pools (usually 3 pools and 4 jacuzzi’s but two were closed for remodelling) Overall fantastic

Hannah, United Kingdom

The hotel is nice and clean Very relaxing place The staff is very good In my opinion the room we hade was a little to small but we hade our own washer and dryer big +

Mark, United States of America

Nice comfortable rooms with sea view. Big pools in front of the beach (yet quite crowded). Breakfast had a few good options, pool food was ok too. Changing rooms available after check out, yoga morning class. Washing machine and dryer in room.

Eleni, United Kingdom

Huge clean appartments with washer, dryer and kitchen. Lovely views over pool and beach. Very comfortable bed and sofa bed and huge bathroom too. Lovely pools and clean beach. There is a huge shopping mall opposite and a great grocery store in the basement of the hotel. Staff are very friendly and lots of activities ongoing too.

Ali, United States of America

The one bedroom suite was beyond our expectations. Washer and dryer were an added bonus which made vacationing with children so much easier. Great views and housekeeping.

Abby, United States of America

room was huge! had a 1 bedroom with a seperate living room and kitchen. pool was gorgeous. beach was huge. place is great.

Brittany, United States of America

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Image of the property Image of the property

9.4

Excellent location!
Great neighborhood
Kitchen facilities
Very clean bathrooms
Great neighborhood
Great neighborhood
On-site swimming pool
Very comfy beds
Great neighborhood
Great neighborhood
Great neighborhood
Great check-in experience
On-site swimming pool
Great neighborhood
Great neighborhood
On-site fitness center
Great neighborhood
Great neighborhood
Nearby beaches
Great neighborhood
Great neighborhood
Great neighborhood
On-site swimming pool
Family-friendly atmosphere
Great neighborhood
Great check-in experience
Great neighborhood
Great check-in experience
Nearby beaches
Great neighborhood
Great check-in experience
Great neighborhood

What guests loved the most:
“This our go to quick vacation from NYC. We go at least twice a year. The staff and service are always consistently gracious and accommodating. ”

Catherine United States of America
“The staff was amazing!! They even let us check out a little later because we had a late flight. ”

Nashawnda United States of America
“Well we like the friendliness of every staff at the resort!! They go that extra mile for you!! ”

Eder Belize
“Everything was very beautiful, staff very attentive.”

Brandon United States of America
“The one bedroom villa was perfect - beautiful view of the sea, great balcony, large windows, fantastic bathroom with bath and the bed was really comfortable. ”

Hannah United Kingdom
“The hotel is nice and clean Very relaxing place The staff is very good In my opinion the room we hade was a little to small but we hade our own washer and dryer big +”

Mark United States of America
“Nice comfortable rooms with sea view. Big pools in front of the beach (yet quite crowded). Breakfast had a few good options, pool food was ok too. ”

Eleni United Kingdom
“Huge clean appartments with washer, dryer and kitchen. Lovely views over pool and beach. Very comfortable bed and sofa bed and huge bathroom too. Lovely pools and clean beach. ”

Ali United States of America
“The one bedroom suite was beyond our expectations. Washer and dryer were an added bonus which made vacationing with children so much easier. Great views and housekeeping.”

Abby United States of America
“room was huge! had a 1 bedroom with a seperate living room and kitchen. pool was gorgeous. beach was huge. place is great.”

Brittany United States of America

Experience World-class Service at The Westin Lagunamar Ocean Resort Villas & Spa Cancun

One of our top picks in Cancún.Conveniently in the heart of Cancun's Hotel Zone, this hotel and spa offers an extensive beach area, stunning views of the Caribbean Sea, and is conveniently close to the excitement of Cancun.

The Westin Lagunamar Ocean features 2 spacious outdoor pools and a state-of-the-art fitness center. Guests can spend the day at the hotel's private beach taking part in a variety of the hotel's various activities or exploring the area on a guided tour. After a busy day, a massage at the Heavenly Spa by Westin to relax.

The guest accommodations at the Lagunamar Ocean Westin Resort offer views of the Caribbean Sea or Nichupte Lagoon. Guests will enjoy satellite TV and high-speed wireless internet access as well as plush bathrobes and the luxurious Westin Heavenly Bed.

This is our guests' favorite part of Cancún, according to independent reviews.

This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

The Westin Lagunamar Ocean Resort Villas & Spa Cancun has been welcoming Booking.com guests since Oct 26, 2010

Hotel Chain: Westin

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Most Popular Facilities

Free WiFi

Beachfront

Swimming pool

Free parking

Restaurant

Spa

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests love...

“sea view”
13 related reviews

“great staff”
7 related reviews

“shopping mall”
6 related reviews

Located in the top-rated area in Cancún, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at The Westin Lagunamar Ocean Resort Villas & Spa Cancun?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
	Studio	Show prices
Start of dialog content 댴 Private bathroom This double room has a balcony, DVD player and air conditioning. Room Facilities: • Safe • Telephone • Air conditioning • Hairdryer • Iron • Kitchenette • Balcony • Bathrobe • Spa tub • Radio • Refrigerator • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Microwave • Dishwasher • Washing machine • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Laptop safe • Tile/Marble floor • Wake-up service • Alarm clock • Dining area • Kitchenware • Dryer • Ocean view • Coffee machine • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	One Bedroom Villa 1 king bed and 1 bunk bed	Show prices
Start of dialog content 댴 Private bathroom This double room features a balcony, seating area and CD player. Room Facilities: • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Spa tub • Radio • Refrigerator • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Microwave • Dishwasher • Washing machine • Private Bathroom • Heating • Satellite channels • Kitchen • Bathtub or shower • Laptop safe • Tile/Marble floor • Wake-up service • Alarm clock • Dining area • Kitchenware • Dryer • Ocean view • Coffee machine • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Cancún 30 resorts like The Westin Lagunamar Ocean Resort Villas & Spa Cancun were just booked

5 reasons to choose The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cancún

An Inside Look at The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Also known as the Scorpion’s Temple (due to the remains of a scorpion sculpture found in one of its walls), Yamil Lu’um is an ancient Mayan ruin located right on the grounds of the resort. Archaeologists estimate its construction in the Late Post-Classic Period (1200-1551 A.D.), and it is a sight not to be missed. Come explore this historical treasure and watch for the native black iguanas that have made the ruins their home.

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks

La Isla Shopping Mall
0.1 miles
Kukulcan Plaza
0.6 miles
Luxury Avenue
0.6 miles
Backstage Theatre
0.8 miles
The City Nightclub
1.9 miles
Coco Bongo
2 miles
Mayan Museum
2.6 miles
El Rey mayan ruins
3.5 miles
AMERIMED Hospital Cancun
4.5 miles
Plaza Las Americas
4.7 miles

Natural Beauty

Caribbean Sea Ocean/Sea
0 miles

Beaches in the Neighborhood

Playa Marlin White sand
Swimming, Water Sports
Playa Ballenas White sand
Swimming, Water Sports

Closest Airports

Cancun Airport
8.7 miles
Cozumel Airport
42.8 miles

What Travelers Love About This Location

“Location and facilities - including our own washer/dryer”

Peter

Australia

“All rooms have sea view, Great facilities and activities Perfect location No breakfast included Quiet rooms (if your rooms are not turned to the pools where...”

Fernanda

Slovenia

8.3

“Everything is really nice about the property. Staff, facilities, location and view. Good value for money ”

Yasir

Pakistan

Are you missing any information about this area?

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4 Restaurants On Site

Oceano

Food: International

Open for: Breakfast, Dinner

Menu: À la carte
Viento

Food: Mexican

Menu: À la carte
Duna Sports Bar

Food: American

Menu: À la carte

Tierra Market

No additional info available

House Rules The Westin Lagunamar Ocean Resort Villas & Spa Cancun takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

The Westin Lagunamar Ocean Resort Villas & Spa Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Guest must present the credit card used to pay reservation at time of check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“This our go to quick vacation from NYC. We go at least twice a year. The staff and service are always consistently gracious and accommodating. Kudos to staff at every level hope the company appreciates their team and gives compensation accordingly! Great staff are worth keeping and hard to find! See you in January!”

Catherine

United States of America

“The staff was amazing!! They even let us check out a little later because we had a late flight. Everyone was so kind to us which is rare these days due to the current ignorance being displayed in the states.”

Nashawnda

“Well we like the friendliness of every staff at the resort!! They go that extra mile for you!! I also like ghat they have a little supermarket at the property so we did buy some stuff sometimes and we cooked in our room!!”

Eder

Belize

“The one bedroom villa was perfect - beautiful view of the sea, great balcony, large windows, fantastic bathroom with bath and the bed was really comfortable. Very spacious and having a kitchen was brilliant. There are outdoor bbq’s for guests to use if you want to buy your own food. There are 2 great jacuzzi’s and 2 pools (usually 3 pools and 4 jacuzzi’s but two were closed for remodelling) Overall fantastic”

Hannah

United Kingdom

“The hotel is nice and clean Very relaxing place The staff is very good In my opinion the room we hade was a little to small but we hade our own washer and dryer big +”

Mark

“Nice comfortable rooms with sea view. Big pools in front of the beach (yet quite crowded). Breakfast had a few good options, pool food was ok too. Changing rooms available after check out, yoga morning class. Washing machine and dryer in room.”

Eleni

“Huge clean appartments with washer, dryer and kitchen. Lovely views over pool and beach. Very comfortable bed and sofa bed and huge bathroom too. Lovely pools and clean beach. There is a huge shopping mall opposite and a great grocery store in the basement of the hotel. Staff are very friendly and lots of activities ongoing too.”

Ali

“The one bedroom suite was beyond our expectations. Washer and dryer were an added bonus which made vacationing with children so much easier. Great views and housekeeping.”

Abby

See all guest reviews for The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Newest Reviews for The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Reviewed: January 11, 2019

Anonymous
United States of America

2 helpful votes
8.8

“Large clean rooms at a great location and fairly pricey.”
- • Business trip
- • Family with young children
- • One-Bedroom Villa with Sea View
- • Stayed 3 nights
My "sea view" room (on the 2nd floor) had no view, because palm trees were planted in front of it. The on-property restaurant food was only average.
The "villa" rooms were fully equipped and very clean. The beach is superior. Security is superior, and the location (just across the street from the La Isla mall) is very convenient. The on-property grocery store was helpful, with daily fresh fruit. The free photo book was also a nice feature, although we didn't learn of it until just before the end of our stay.

Stayed in January 2019
Reviewed: December 29, 2018

Paulina
United States of America
6.3

Pleasant
- • Leisure trip
- • Family with young children
- • One-Bedroom Villa with Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
Uncomfortable beds Renovation ongoing
Beach Pools

Stayed in December 2018
Reviewed: December 21, 2018

Marisa
United States of America
6.7

“Overall the time spent with friends was great. Cockroaches was not.”
- • Leisure trip
- • Group of friends
- • Studio with Sea View
- • Stayed 4 nights
Dealing with cockroaches in room on a daily basis and never offered to move to another room. Reported to hotel staff of ticks in the pool and no response to get them our

Stayed in December 2018
Reviewed: December 6, 2018

Catherine
United States of America
9.6

“Just GO!!!”
- • Leisure trip
- • Family with young children
- • One-Bedroom Villa with Sea View
- • Stayed 5 nights
- • Submitted from a mobile device
Always love it all.
This our go to quick vacation from NYC. We go at least twice a year. The staff and service are always consistently gracious and accommodating. Kudos to staff at every level hope the company appreciates their team and gives compensation accordingly! Great staff are worth keeping and hard to find! See you in January!

Stayed in November 2018
Reviewed: November 15, 2018

Bruce
Canada
7.9

Good
- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
Oceana restaurant was bad
Location

Stayed in November 2018
Reviewed: November 9, 2018

Thomas
Mexico
Age group: 35 – 44

2 helpful votes
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 8 nights
- • Submitted from a mobile device
Service requires serious training and is poorly educated. Basically every personell contact was unprofessional. For room service we had to wait once more than 2h and had to make several reminder calls. I complained at the reception and I was promised that someone will get back to me which never happened. We have booked an airport transportation service for MXN 1.200. In the hotel they told us we have to pay MXN 1.500 because we are not Mexicans. Really????? After lengthly discussion we finally paid the preconfirmed price. Totally unprofessional! Rooms were sometimes not cleaned until 18:00 and we had to make calls and occasionally it took than more than 2h more until somebody came. All together, fantastic installation but one of the poorest service quality i ever experienced.
The installation are excellent. Fantastic large pool, very nice rooms with a small kitchenette. The hotel has a small supermarket and offers many restaurants. Quality of all installation is top class

Stayed in November 2018
Reviewed: November 5, 2018

Claudio
Mexico

1 helpful vote
4.6

“I do not recommend.”
- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
Service is terrible.
Location is good.

Stayed in November 2018
Reviewed: November 2, 2018

Anonymous
Hungary

2 helpful votes
6.3

“Be careful with your credit card”
- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
We stayed 7 nights in this hotel, and this staying was a serious disappointing for me. We have eaten a lunch in the Oceano Restaurant, which is close to the pools and the beach. We ordered food and drinks. I paid by my credit card and the bill was 1.050 Mexican Peso. I gave 100 MXN tip and I asked charge my card with 1.150 MXN. The waiter was very skillful he was talking to me during the transaction and he turned halfway with my card and the machine. Unfortunately I left my phone in the room safe. After the lunch we went to our room, I opened the safe and checked my phone and I realized that the waiter charged my card two times. First with the 1.050 MXN and few seconds later with the 1.150 MXN. So I paied double amount for the lunch. I went to the reception desk immediately. I told my story, I showed my balance with the subtractions and I asked support. I told that good for me if they pay back cash or if I get a coupon. The receptionist lady just shaked her head, she made a phone call and she told me that this story is not true. I became angry, and another receptionist has arrived and he tried to me sent off, and get me sit down. I told him, that I don't want to sit down, I want to get back my money. I asked that call the general manager, but they refused it. I got bored that I have to fight for my money, and I told that I will call the police. Finally it was working and they called the boss of the restaurant. I had to wait approax. 15 minutes for him... He arrived and he declined the two subtractions. He explained that the first was only a "holding" action and the second was the "charging" action. But it wasn't true. The both were charging! I got a landline phone, and I could call my bank in Hungary. During my phone call with the bank officer the receptionist and the boss of the restaurant were talking very very loudly that they deducted my money only once. They were refusing and very violents.
The beach is very nice and clean, the pools are also.

Stayed in October 2018
Reviewed: October 31, 2018

Charlene
United States of America
9.6

“Fabulous”
- • Leisure trip
- • Family with young children
- • One-Bedroom Villa with Sea View
- • Stayed 5 nights
- • Submitted from a mobile device
People at front desk difficult
Everything

Stayed in October 2018
Reviewed: October 27, 2018

Nashawnda
United States of America
10

“Amazing!! I will definitely be back in the future. Everyone was so kind to us.”
- • Leisure trip
- • Couple
- • One-Bedroom Villa with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
The food wasn’t that great.
The staff was amazing!! They even let us check out a little later because we had a late flight. Everyone was so kind to us which is rare these days due to the current ignorance being displayed in the states.

Stayed in October 2018
Reviewed: October 25, 2018

Karlijn
Netherlands
9.6

“Amazing and comfortable stay!”
- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel zone strip in Cancun has noting to do with Mexico. Super turistic and phony.
This place has it all. The room is very comfortable, spacious, clean and offers a great view on the ocean. All the facilities in the hotel are fantastic and the staff is friendly. We normally wouldn’t go for this type of hotel, but we enjoyed every minute of it. We would definitely stay here again.

Stayed in October 2018
Reviewed: October 22, 2018

Taryn
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
AMAZING AMAZING. 15 out of 10. We loved our stay there. A real treat.

Stayed in October 2018
Reviewed: October 9, 2018

Eder
Belize
10

“Spring break on October for a Couple!! 😁”
- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 5 nights
- • Submitted from a mobile device
The only thing we didnt like was that on the restaurants at the property they didnt accept cash, you had to pay with a credit card! So for that reason we had to eat outside most of the times!!
Well we like the friendliness of every staff at the resort!! They go that extra mile for you!! I also like ghat they have a little supermarket at the property so we did buy some stuff sometimes and we cooked in our room!!

Stayed in October 2018
Reviewed: October 8, 2018

Anonymous
New Zealand
7.9

“ok”
- • Leisure trip
- • Family with young children
- • Studio with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
washing sink leaks water
Good.

Stayed in October 2018
Reviewed: October 5, 2018

Brandon
United States of America
10

“Absolutely gorgeous. Will Be Back!!”
- • Leisure trip
- • Couple
- • One-Bedroom Villa with Sea View
- • Stayed 4 nights
- • Submitted from a mobile device
No complaints seriously!
Everything was very beautiful, staff very attentive.

Stayed in October 2018

Resort The Westin Lagunamar Ocean Resort Villas & Spa Cancun

The Westin Lagunamar Ocean Resort Villas & Spa Cancun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Most Popular Facilities

Guests love...

Availability

5 reasons to choose The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Why book with us?

See availability Area Info – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Natural Beauty

Beaches in the Neighborhood

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Oceano

Viento

Duna Sports Bar

Tierra Market

See availability Resort Facilities at The Westin Lagunamar Ocean Resort Villas & Spa Cancun Great facilities! Review score, 9.0

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules The Westin Lagunamar Ocean Resort Villas & Spa Cancun takes special requests – add in the next step!

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Newest Reviews for The Westin Lagunamar Ocean Resort Villas & Spa Cancun

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The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Area Info – Guests loved walking around the neighborhood!

Resort Facilities at The Westin Lagunamar Ocean Resort Villas & Spa Cancun Great facilities! Review score, 9.0

House Rules The Westin Lagunamar Ocean Resort Villas & Spa Cancun takes special requests – add in the next step!