Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property while Premium high-speed WiFi has an extra cost. The Westin features bright and airy guestrooms containing attractive contemporary decor. Feel welcomed with warm lighting, beautiful botanical arrangements, signature music, and the resort's calming white tea scent. Guests can enjoy a wide variety of international cuisine at one of the specialty restaurants on-site. From traditional Mexican food to exotic fruits and delicious fish and seafood. Every dining experience includes over the top Caribbean Sea views. Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site Heavenly Spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more. Experience an unforgettable Cancun getaway at Westin.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin Vacation Club
Hotel chain/brand
Westin Vacation Club

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Buffet, Breakfast to go

Free private parking

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
7.7
Location
8.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Roly
    United States of America United States of America
    Rooms are clean and the hotel property is very nice.
  • Shirlene
    United States of America United States of America
    Our room was perfect. Although the weather was rainy when we arrived from Tulum, the beautiful beachfront balcony made it worth the stay!
  • Paulisha
    United States of America United States of America
    I loved the breakfast , i loved the view i had in my room and how friendly the staff was. They went out of their way to meet every expectation I had 10/10.

Area info

Restaurants
4 Restaurants On Site

  • Palmar Market
    • Cuisine
      International
  • Sea and Stones Restaurant
    • Cuisine
      Seafood • Grill/BBQ
    • Open for
      Dinner
  • Arena Sports Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free
  • Sabor Casual Kitchen
    • Cuisine
      International
    • Open for
      Breakfast • Dinner

Resort facilities at The Westin Resort & Spa Cancun
Great facilities! Review score, 8.2

Most popular amenities
  • 4 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
View
  • View
Outdoors
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
Activities
  • Bicycle rental
  • Beach
  • Tennis equipment
    Additional charge
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Ping-pong
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Beach chairs/Loungers
Pool 4 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

The Westin Resort & Spa Cancun takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash The Westin Resort & Spa Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A nominal, mandatory Environmental Sanitation Fee of up to $76 MXN pesos per night and per room will be added to your room rate.

Starting April 1, 2021, a tourist tax of 224.00 MXN pesos (approximately $11.00 USD) will apply to all foreign visitors over 15 years old. Please visit: https://www.visitax.gob.mx//sitio/ to pay this required tax prior to your arrival.

All breakfast packages include 2 adults and 2 children under 12 years old. Additional breakfast can be purchased on site.

Please note that the elevators will be closed one a time for refurbishment from Sept. 5, 2023 to June 30, 2024. During this time, two elevators are expected to remain open while one is replaced.

Building A is currently undergoing enhancements that will continue through September 2024. Please anticipate limited balcony access, noise, and obstructed views during this time.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Westin Resort & Spa Cancun

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Westin Resort & Spa Cancun on this page.

  • Check-in at The Westin Resort & Spa Cancun is from 4:00 PM, and check-out is until 10:00 AM.

  • Yes, The Westin Resort & Spa Cancun is popular with guests booking family stays.

  • The Westin Resort & Spa Cancun is 8.7 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Westin Resort & Spa Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Resort & Spa Cancun offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Snorkeling
    • Ping-pong
    • Diving
    • Tennis court
    • Golf course (within 2 miles)
    • Solarium
    • Kids' club
    • Beachfront
    • Hair coloring
    • Hair treatments
    • Bicycle rental
    • Water sports facilities on site
    • Body treatments
    • Beauty services
    • Private beach area
    • Pedicure
    • Spa facilities
    • Tennis equipment
    • Fitness
    • Manicure
    • Hairstyling
    • Facial treatments
    • Spa/Wellness packages
    • Haircut
    • Steam room
    • Beach
    • Swimming pool

  • Room options at The Westin Resort & Spa Cancun include:

    • Double
    • Suite

  • Guests staying at The Westin Resort & Spa Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • Breakfast to go

  • The Westin Resort & Spa Cancun has 4 restaurants:

    • Palmar Market
    • Arena Sports Bar
    • Sea and Stones Restaurant
    • Sabor Casual Kitchen

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.