Ocean view
Pet friendly
Swimming pool
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Daily housekeeping

Stay in the heart of Playa del Carmen Excellent location – show map

Located in Playa del Carmen, Thompson Beach House - a concept by Hyatt features air-conditioned rooms with free WiFi throughout the property. The resort has a year-round outdoor pool, fitness center, and guests can enjoy a meal at the restaurant.

Each room is equipped with a flat-screen TV with cable channels. Some units feature a seating area for your convenience and views of the sea or pool. Every room has a private bathroom with bathrobes, slippers and free toiletries.

Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and Mexican candies at turndown and a faster WiFi connection.

ADO International Bus Station is 1,950 feet from Thompson Beach House - a concept by Hyatt, while Playa del Carmen Maritime Terminal is 2,650 feet from the property. Cozumel International Airport is 12 mi away.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Thompson Beach House - a concept by Hyatt has been welcoming Booking.com guests since Jun 20, 2016
Hotel chain/brand: Thompson Hotels

Property Highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.2!

Breakfast Info



Fitness center

Private beach area



Select dates to see this property's availability and prices

Room Type
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Closest beaches
  • Playa del Carmen Beach

    7.5 Good beach
    100 feet from property
  • Playacar Beach

    8.0 Very good beach
    2,000 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How much is the cost of the transportation from the Cancun airport arriving on August 18 at 5pm and leaving on August 22 at 9:30am.
    Hello! We work with a company that provides private transportation service to our guest, the cost will depend on your vehicle preference and the amoun..
    Answered on 9 August 2022
  • Is COVID test offered and does the report come on the same day ???
    Good afternoon, The covid test is included now for two guest in reservations of 3 nights or more paid, and there are taken in a laboratory close to ou..
    Answered on 9 July 2021
  • Do you facilitate the covid test for re entry to the states ?
    Yes we do offer Covid test, with an external Medical Services Staff previous reservation
    Answered on 12 April 2021
  • Which room has its own private dipping pool?
    Good afternoon, The Ocean Front Suite with Balcony is the one with the jacuzzi on the balcony. Regards
    Answered on 17 July 2021
  • Hello. Do you have wifi in hotel rooms? Also, do you offer airport pick up?
    Good morning, We offer Wifi in the hotel rooms and all facilities; and we do offer airport transportation with extra charge. Best regards.
    Answered on 18 May 2021
  • Still looking?
Area info *
1 Restaurant On Site

    Restaurant #1

    Food: Mediterranean

    Open for: Breakfast, Brunch, Dinner

Resort Facilities at Thompson Beach House - a concept by Hyatt
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Shower
  • Wardrobe or closet
  • Alarm clock
  • Pool view
  • View
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Pets are allowed. Charges may apply.
  • Live music/Performance
  • Happy hour
    Additional charge
  • Bike tours
  • Beach
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Fruit
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs $15 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Private entrance
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool bar
  • Yoga classes
  • Beach umbrellas
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Thompson Beach House - a concept by Hyatt takes special requests – add in the next step!


3:00 PM - 4:00 PM

Guests are required to show a photo ID and credit card at check-in


9:00 AM - 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.

Mastercard Visa American Express Thompson Beach House - a concept by Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Lifestyle Fee (Resort Fee) includes the following per day:

*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.
*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).
*WiFi: Current speed of the complimentary connection is 3MB.
*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.

Thompson Playa del Carmen offers registered guests (for four or more nights of paid stays, and up two guests per room) on-site complimentary Antigen COVID-19 testing (restrictions may apply). Tests are compliant with updated U.S. travel requirements (which include proof of a negative Covid-19 test result, taken within three days of a return flight to the U.S.). To schedule your test, please contact our concierge team.
*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Please inform Thompson Beach House - a concept by Hyatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Thompson Beach House - a concept by Hyatt

  • Guests staying at Thompson Beach House - a concept by Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • American
    • À la carte

  • Thompson Beach House - a concept by Hyatt offers the following activities/services (charges may apply):

    • Fitness center
    • Beachfront
    • Swimming pool
    • Live music/Performance
    • Yoga classes
    • Bike tours
    • Private beach area
    • Beach
    • Happy hour

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Thompson Beach House - a concept by Hyatt is 1,300 feet from the center of Playa del Carmen.

  • The nearest beach is 150 feet from Thompson Beach House - a concept by Hyatt.

  • Check-in at Thompson Beach House - a concept by Hyatt is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Thompson Beach House - a concept by Hyatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Thompson Beach House - a concept by Hyatt include:

    • Double
    • Suite
    • Quad

  • Thompson Beach House - a concept by Hyatt has 1 restaurant:

    • Restaurant #1