Stay in the heart of Playa del Carmen Excellent location – show map

Located in Playa del Carmen, Thompson Beach House features air-conditioned rooms with free WiFi throughout the property. The resort has a year-round outdoor pool, fitness center, and guests can enjoy a meal at the restaurant.

Each room is equipped with a flat-screen TV with cable channels. Some units feature a seating area for your convenience and views of the sea or pool. Every room has a private bathroom with bathrobes, slippers and free toiletries.

Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and Mexican candies at turndown and a faster WiFi connection.

ADO International Bus Station is 1,950 feet from Thompson Beach House, while Playa del Carmen Maritime Terminal is 2,650 feet from the property. Cozumel International Airport is 12 mi away.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Thompson Beach House has been welcoming Booking.com guests since Jun 20, 2016
Hotel chain/brand: Thompson Hotels

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Property Highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.4!

Breakfast Info

Continental

Activities:

Fitness center

Private beach area

Beachfront


Availability

When would you like to stay at Thompson Beach House?

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Approximate prices in USD for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2. Max children: 1
King Room
  • 1 king bed
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Max adults: 2. Max children: 1
Junior Suite
  • 1 king bed
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Max adults: 4. Max children: 3
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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4 reasons to choose Thompson Beach House

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Thompson Beach House

Welcoming Booking.com guests since Jun 20, 2016

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Do you facilitate the covid test for re entry to the states ?

    Yes we do offer Covid test, with an external Medical Services Staff previous reservation


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    Answered on April 12, 2021
  • Is COVID test offered and does the report come on the same day ???

    Good afternoon, The covid test is included now for two guest in reservations of 3 nights or more paid, and there are taken in a laboratory close to our Main House, the antigens test results will be delivered the same day.


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    Answered on July 8, 2021
  • Which room has its own private dipping pool?

    Good afternoon, The Ocean Front Suite with Balcony is the one with the jacuzzi on the balcony. Regards


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    Answered on July 17, 2021
  • Hello. Do you have wifi in hotel rooms? Also, do you offer airport pick up?

    Good morning, We offer Wifi in the hotel rooms and all facilities; and we do offer airport transportation with extra charge. Best regards.


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    Asked about: Ocean Front Suite Balcony • Answered on May 18, 2021
  • Do you have parking available?

    Hi! We have valet parking available with a cost of $15usd per day. Regards


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    Answered on October 9, 2021
  • Which room comes with the private pool on the balcony?

    Hello! The rooms with private plunge pool in the balcony are the "Balcony Suite Ocean Front"


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    Answered on September 7, 2021
  • What is the cancellation policy

    Good afternoon, The cancelation policy will be subject to the rate you choose at the booking time. Cordially.


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    Answered on November 29, 2021
  • Does the property has optical fiber

    Good afternoon, In the hotel we have optical fiber to connect the building with internet, however, once internal, the wifi to rooms and common areas are done through internal antennas. Best regards.


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    Answered on January 6, 2022
  • Can we upgrade our booking to all inclusive?

    Good afternoon, regarding your question, we are a european plan hotel, however there is food and drinks service 24 hours at day in our restaurants, bars or room service. Regards.


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    Answered on July 8, 2021
  • Hi what size is the crib that you offer for babies?

    Good day, Greetings from Thomspon Playa del Carmen! Regarding your inquiry, the crib has the following measures: Width: 66cm Length:101cm and high 94cm. Best regards, Luisa Cruz, reservations agent.


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    Answered on September 15, 2021
  • Is the covid test included in reservation and if not what is the cost ? Thank you

    Good afternoon, The antigens covid test is included with a minimum of three payed nights, otherwise, the cost is $35usd plus taxes.


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    Answered on April 15, 2021
  • Hi, what time do you have to check out the last day your there ?

    Greetings from Thompson Playa del Carmen! Check out is at 12:00 pm and check in time is at 3:00 pm


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    Asked about: King Suite with Ocean View • Answered on November 26, 2021
  • Do you have a shuttle to take us to the airport?

    Greetings from Thompson Playa del Carmen! We offer transportation service with an extra cost, to book this service please send us an email to: playareservations@hyatt.com


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    Answered on November 17, 2021
  • Hi, is the sofa convertible in a bed for a 3-year-old kid? Thanks. BR. Anthony

    Good morning, The sofa in the rooms is not convertible to bed. For a 3 years old could be dressed with bed clothes but not opened. Cordially


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    Asked about: Ocean Front Suite Balcony • Answered on December 28, 2021
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • ADO International Bus Station
    0.3 miles
  • Disabled-friendly beach
    0.3 miles
  • Quinta Alegria Shopping Mall
    0.3 miles
  • Playa del Carmen Maritime Terminal
    0.4 miles
  • Kool Beach Club
    0.6 miles
  • Church of Guadalupe
    1.5 miles
  • Rio Secreto
    5.3 miles
  • Isla Pasion Weddings
    11.1 miles
Restaurants & cafes
  • Cafe/Bar Starbucks
    0.1 miles
  • Restaurant Harrys
    0.3 miles
  • Cafe/Bar Panaderia
    0.3 miles
Natural Beauty
  • Ocean/Sea Ocean
    0 miles
Beaches in the Neighborhood
  • Playa del Carmen Beach
    100 feet
  • Playacar Beach
    2,000 feet
  • Mayakoba Beach
    4.7 miles
  • Ocean Maya Royale - Adults Only Beach
    6 miles
Closest Airports
  • Cozumel International Airport
    12.1 miles
  • Cancún International Airport
    31.3 miles
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1 Restaurant On Site

    C Grill

    Food: Mediterranean

    Open for: Breakfast, Brunch, Dinner

Resort Facilities at Thompson Beach House
Outdoors
  • Beachfront
  • Private beach area
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Beach
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs USD 15 per day.
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Pet basket
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool bar
  • Swimming pool toys
  • Pool with view
  • Shallow end
Spa
  • Yoga classes
  • Beach umbrellas
  • Fitness center
Languages Spoken
  • English
  • Spanish
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House rules
Thompson Beach House takes special requests – add in the next step!

Check-in

3:00 PM - 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

9:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Thompson Beach House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Lifestyle Fee (Resort Fee) includes the following per day:

*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.
*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).
*WiFi: Current speed of the complimentary connection is 3MB.
*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.

Thompson Playa del Carmen offers registered guests (for four or more nights of paid stays, and up two guests per room) on-site complimentary Antigen COVID-19 testing (restrictions may apply). Tests are compliant with updated U.S. travel requirements (which include proof of a negative Covid-19 test result, taken within three days of a return flight to the U.S.). To schedule your test, please contact our concierge team.
*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Please inform Thompson Beach House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Thompson Beach House

  • Guests staying at Thompson Beach House can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental

  • The prices at Thompson Beach House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Thompson Beach House is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Thompson Beach House include:

    • Double
    • Suite
    • Quad

  • Thompson Beach House is 1,300 feet from the center of Playa del Carmen.

  • Thompson Beach House offers the following activities/services (charges may apply):

    • Fitness center
    • Beachfront
    • Beach
    • Private beach area
    • Yoga classes

  • The following parking options are available to guests staying at Thompson Beach House (subject to availability):

    • Parking
    • Secure parking
    • Parking garage

  • Thompson Beach House has 1 restaurant:

    • C Grill

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 150 feet from Thompson Beach House.