Stay in the heart of Playa del Carmen Excellent location – show map

This property is a 6-minute walk from the beach. Featuring free WiFi throughout the property, Thompson Playa del Carmen is located in Playa del Carmen, 1,000 feet from 28 de Julio Square. The hotel has a year-round outdoor pool and fitness center, and guests can enjoy a meal at the restaurant.

Every room at this hotel is air conditioned and is equipped with a flat-screen TV with cable channels. Certain units include a seating area to relax in after a busy day. For your comfort, you will find bath robes and free toiletries.

There is a gift shop at the property. You can engage in various activities, such as snorkeling and windsurfing. The hotel also offers bike hire and car hire.

Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and a faster WiFi connection.

ADO International Bus Station is 2,300 feet from Thompson Playa del Carmen, while Playa del Carmen Maritime Terminal is 2,950 feet away. The nearest airport is Cancun International Airport.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Thompson Playa del Carmen - Adults Only - a concept by Hyatt has been welcoming Booking.com guests since Jun 5, 2015
Hotel chain/brand: Thompson Hotels

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental


Availability

When would you like to stay at Thompson Playa del Carmen - Adults Only - a concept by Hyatt?

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4 reasons to choose Thompson Playa del Carmen - Adults Only - a concept by Hyatt

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • This host will welcome you in English
Closest beaches
  • Playa del Carmen Beach

    7.5 Good beach
    600 feet from property
  • Playacar Beach

    8.0 Very good beach
    3,000 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

What's nearby
  • Quinta Alegria Shopping Mall
    0.1 miles
  • Kool Beach Club
    0.4 miles
  • ADO International Bus Station
    0.5 miles
  • Disabled-friendly beach
    0.5 miles
  • Playa del Carmen Maritime Terminal
    0.6 miles
  • Church of Guadalupe
    1.3 miles
  • Rio Secreto
    5.4 miles
  • Isla Pasion Weddings
    11.2 miles
Natural Beauty
  • Ocean/Sea Playa del Carmen Sea
    0.3 miles
Beaches in the Neighborhood
  • Playa del Carmen Beach
    600 feet
  • Playacar Beach
    3,000 feet
  • Mayakoba Beach
    4.5 miles
  • Ocean Maya Royale - Adults Only Beach
    6 miles
Closest Airports
  • Cozumel International Airport
    12.1 miles
  • Cancún International Airport
    31.1 miles
How to get to Thompson Playa del Carmen - Adults Only - a concept by Hyatt from Cancún International Airport
    Private shuttle
    Parking available
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
3 Restaurants On Site

    Restaurant #1

    Food: Caribbean, Japanese, Seafood

    Open for: Dinner

    Cinco

    Food: Caribbean, Mediterranean, Mexican

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Restaurante #2

    Food: Caribbean, Grill/BBQ

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

Amenities of Thompson Playa del Carmen - Adults Only - a concept by Hyatt
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance Additional charge
  • Happy hour Additional charge
  • Bike tours
  • Temporary art galleries
  • Beach
  • Evening entertainment Additional charge
  • Nightclub/DJ Additional charge
  • Snorkeling
  • Horseback riding Off-site Additional charge
  • Diving Additional charge
  • Cycling Off-site
  • Windsurfing Additional charge
  • Fishing Off-site Additional charge
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs USD 15 per day.
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet basket
  • Adults only
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Swimming pool toys
  • Pool with view
  • Shallow end
Spa
  • Yoga classes
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Thompson Playa del Carmen - Adults Only - a concept by Hyatt takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Thompson Playa del Carmen - Adults Only - a concept by Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note: When booking more than 5 rooms, different policies and additional supplements may apply.

A service charge of 10.00% is not included and must be paid at check in.

Lifestyle Fee (Resort Fee) includes the following per day:

*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.

*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).

*WiFi: Current speed of the complimentary connection is 3MB.

*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.

*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie).

*Unlimited phone calls to anywhere in the world

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Please inform Thompson Playa del Carmen - Adults Only - a concept by Hyatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Thompson Playa del Carmen - Adults Only - a concept by Hyatt

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Thompson Playa del Carmen - Adults Only - a concept by Hyatt has 3 restaurants:

    • Cinco
    • Restaurant
    • Restaurante #2

  • Check-in at Thompson Playa del Carmen - Adults Only - a concept by Hyatt is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Thompson Playa del Carmen - Adults Only - a concept by Hyatt include:

    • Double
    • Quad
    • Suite

  • The prices at Thompson Playa del Carmen - Adults Only - a concept by Hyatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,650 feet from Thompson Playa del Carmen - Adults Only - a concept by Hyatt.

  • Thompson Playa del Carmen - Adults Only - a concept by Hyatt is 1,300 feet from the center of Playa del Carmen.

  • Guests staying at Thompson Playa del Carmen - Adults Only - a concept by Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental

  • From the nearest airport, you can get to Thompson Playa del Carmen - Adults Only - a concept by Hyatt by:

    • Airport shuttle (arranged by property) 45min

  • Thompson Playa del Carmen - Adults Only - a concept by Hyatt offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Solarium
    • Evening entertainment
    • Fitness
    • Live music/Performance
    • Private beach area
    • Bike tours
    • Yoga classes
    • Beach
    • Horseback riding
    • Temporary art galleries
    • Nightclub/DJ
    • Swimming pool
    • Happy hour