Stay in the heart of Playa del Carmen Excellent location – show map

Featuring free WiFi throughout the property, Thompson Playa del Carmen is located in Playa del Carmen, 1,000 feet from 28 de Julio Square. The hotel has a year-round outdoor pool and fitness center, and guests can enjoy a meal at the restaurant.

Every room at this hotel is air conditioned and is equipped with a flat-screen TV with cable channels. Certain units include a seating area to relax in after a busy day. For your comfort, you will find bath robes and free toiletries.

There is a gift shop at the property. You can engage in various activities, such as snorkeling and windsurfing. The hotel also offers bike hire and car hire.

Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and a faster WiFi connection.

ADO International Bus Station is 2,300 feet from Thompson Playa del Carmen, while Playa del Carmen Maritime Terminal is 2,950 feet away. The nearest airport is Cancun International Airport.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Thompson Playa del Carmen - Adults Only has been welcoming Booking.com guests since Jun 5, 2015
Hotel chain/brand: Thompson Hotels

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Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental


Availability

When would you like to stay at Thompson Playa del Carmen - Adults Only?

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
Queen Room
  • 1 queen bed
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Max adults: 2
King Room
  • 1 king bed
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Max adults: 4
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Max adults: 2
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Max adults: 4
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Max adults: 2
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Max adults: 2
King Suite
  • 1 king bed
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Max adults: 2
Junior Suite
  • 1 king bed
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4 reasons to choose Thompson Playa del Carmen - Adults Only

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Thompson Playa del Carmen - Adults Only

Welcoming Booking.com guests since Jun 5, 2015

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is your fitness facility open at this time?

    Greetings from Thompson Playa del Carmen! At the moment, our fitness facility is open due to the pandemic,


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    Answered on January 28, 2021
  • Hello. Does the hotel have a fitness center?

    Yes, we have fitness center


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    Answered on August 25, 2021
  • Is the pool on the roof open to guests staying at hotel ? Or is it an extra cost?

    Good morning, The roof top pool is open for the guest staying at both of our properties. Regards


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    Answered on June 25, 2021
  • If you’re staying at the Main House, does your resort fee allow you to visit the Beach House sister property without incurring additional charges?

    Good aftenoon, Of course, If you are guest at Main House or Beach House you have access to the other building. Just in case of an special event the acces can be restricted. Regards,


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    Answered on April 6, 2021
  • How can I get to the closest beach from the property?

    Our sister property "Thompson Beach House" located 5 minutes away has direct access to the Beach and all our guest, can enjoy the facilities. The only exception is when that property has a Group buyout.


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    Answered on August 25, 2021
  • Is your fitness facility open at this time?

    Good morning, We are so glad confirming our fitness center is open with limited guest and timing. Regards.


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    Answered on November 8, 2021
  • Hi on the 2 Queen bed listing, it pictures 2 queens but the thumbnails say 2 twins. Can you confirm which it is? Thank you!

    Good morning, Please be informed that our 2 Queen and 2 Queen with balcony rooms indeed have 2 beds Queen size. Cordially


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    Answered on October 25, 2021
  • Will you still be doing doing the COVID testing in July free of charge

    The Covid test at the hotel expires on May 31, 2021, however at the same mall where Thompson Main house is located, “Calle Corazon”, there is a place which offers covid tests.


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    Answered on May 12, 2021
  • Do you assist with arranging Covid testing? How much are tests?

    We do can assit you to arrange the Covid test. With 3 paid nights the antigen test is included for 2guest, otherwise the cost is $35usd per person plus taxes.


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    Answered on May 4, 2021
  • What is the minimum age allowed?

    Good day, The minimum age allowed in the property is 18 years old. Regards, Luisa Cruz - Reservations


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    Answered on November 2, 2021
  • Do you accept indoor cats?

    We do. We are pet friendly!


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    Answered on October 16, 2020
  • Is the gym open?

    Our gym is opened with previous reservation and we have a maximum of guest at the same time.


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    Answered on March 24, 2021
  • Is there parking available?

    Greetings from Thompson Playa del Carmen! The hotel does not have a parking lot, we offer valet service with an extra cost of $15 usd per night. Regards, Luisa Cruz - reservations


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    Answered on November 18, 2021
  • Hi! How does the Airport Shuttle work and how can we schedule it? Is it free of charge and from the Cancun airport?

    Greetings from Thompson Playa del Carmen! Regarding the shuttle service, this has an extra cost, if you would like to book it please contact: playareservations@hyatt.com


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    Answered on November 9, 2021
What's nearby
  • Quinta Alegria Shopping Mall
    0.1 miles
  • Kool Beach Club
    0.4 miles
  • ADO International Bus Station
    0.5 miles
  • Disabled-friendly beach
    0.5 miles
  • Playa del Carmen Maritime Terminal
    0.6 miles
  • Church of Guadalupe
    1.3 miles
  • Rio Secreto
    5.4 miles
  • Isla Pasion Weddings
    11.2 miles
Natural Beauty
  • Ocean/Sea Playa del Carmen Sea
    0.3 miles
Beaches in the Neighborhood
  • Playa del Carmen Beach
    600 feet
  • Playacar Beach
    3,000 feet
  • Mayakoba Beach
    4.5 miles
  • Ocean Maya Royale - Adults Only Beach
    6 miles
Closest Airports
  • Cozumel International Airport
    12.1 miles
  • Cancún International Airport
    31.1 miles
How to get to Thompson Playa del Carmen - Adults Only from Cancún International Airport
    Private shuttle
    Parking available
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3 Restaurants On Site

    Catch

    Food: Caribbean, Japanese, Seafood

    Open for: Dinner

    Cinco

    Food: Caribbean, Mediterranean, Mexican

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    C-Grill

    Food: Caribbean, Grill/BBQ

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

Amenities of Thompson Playa del Carmen - Adults Only
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance Additional charge
  • Happy hour Additional charge
  • Bike tours
  • Temporary art galleries
  • Beach
  • Evening entertainment Additional charge
  • Nightclub/DJ Additional charge
  • Snorkeling
  • Horseback riding Off-site Additional charge
  • Diving Additional charge
  • Cycling Off-site
  • Windsurfing Additional charge
  • Fishing Off-site Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs USD 15 per day.
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet basket
  • Adults only
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Swimming pool toys
  • Pool with view
  • Shallow end
Spa
  • Yoga classes
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Thompson Playa del Carmen - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Thompson Playa del Carmen - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note: When booking more than 5 rooms, different policies and additional supplements may apply.

A service charge of 10.00% is not included and must be paid at check in.

Lifestyle Fee (Resort Fee) includes the following per day:

*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.

*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).

*WiFi: Current speed of the complimentary connection is 3MB.

*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.

*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie).

*Unlimited phone calls to anywhere in the world

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Please inform Thompson Playa del Carmen - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Thompson Playa del Carmen - Adults Only

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Thompson Playa del Carmen - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental

  • Thompson Playa del Carmen - Adults Only has 3 restaurants:

    • Cinco
    • C-Grill
    • Catch

  • The prices at Thompson Playa del Carmen - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Thompson Playa del Carmen - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 1,650 feet from Thompson Playa del Carmen - Adults Only.

  • The following parking options are available to guests staying at Thompson Playa del Carmen - Adults Only (subject to availability):

    • Parking
    • Secure parking
    • Parking garage

  • Room options at Thompson Playa del Carmen - Adults Only include:

    • Double
    • Quad
    • Suite

  • Thompson Playa del Carmen - Adults Only is 1,300 feet from the center of Playa del Carmen.

  • Thompson Playa del Carmen - Adults Only offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Evening entertainment
    • Solarium
    • Private beach area
    • Bike tours
    • Horseback riding
    • Live music/Performance
    • Nightclub/DJ
    • Temporary art galleries
    • Fitness
    • Beach
    • Yoga classes
    • Happy hour

  • From the nearest airport, you can get to Thompson Playa del Carmen - Adults Only by:

    • Airport shuttle (arranged by property) 45min