Hotel Thompson Playa del Carmen
Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
5th Avenida Norte Por 12 Norte y 14 Norte, 77710 Playa del Carmen, Mexico –
Excellent location – rated 9.3/10! (score from 351 reviews)
Real guests • Real stays • Real opinions
Thompson Playa del Carmen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Marie
United States of America
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Roi
United States of America
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Almog
Israel
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Darius
United States of America
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Ramón
Puerto Rico
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Stephen
United States of America
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Johan
United States of America
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Meiron
Israel
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Raz
Israel
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Keren
Israel
Stay in the Heart of Playa del Carmen –
Featuring free WiFi throughout the property, Thompson Playa del Carmen is located in Playa del Carmen, 1,000 feet from 28 de Julio Square. The hotel has a year-round outdoor pool and fitness center, and guests can enjoy a meal at the restaurant.
Every room at this hotel is air conditioned and is equipped with a flat-screen TV with cable channels. Certain units include a seating area to relax in after a busy day. For your comfort, you will find bath robes and free toiletries.
There is a gift shop at the property. You can engage in various activities, such as snorkeling and windsurfing. The hotel also offers bike hire and car hire.
Guests will have access to Yoga rooftop classes every morning, Tequila or Mezcal tasting, daily bottled water and Mexican candies at turndown and a faster WiFi connection.
ADO International Bus Station is 2,300 feet from Thompson Playa del Carmen, while Playa del Carmen Maritime Terminal is 2,950 feet away. The nearest airport is Cancun International Airport.
This is our guests' favorite part of Playa del Carmen, according to independent reviews.
This property also has one of the top-rated locations in Playa del Carmen! Guests are happier about it compared to other properties in the area.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost Popular Facilities
Good for couples – they rated the facilities 9.3 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Bookers love...
“rooftop pool”
13 related reviews
“great hotel”
10 related reviews
“clean rooms”
8 related reviews
Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.3
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
American
Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
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Deluxe Queen Room with Two Queen Beds
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King Suite with City View
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4 reasons to choose Thompson Playa del Carmen
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Playa del Carmen’s new premier destination takes sun-splashed luxury and exciting nightlife up a notch – five stories up — at the center of it all along Playa’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, it’s truly the pinnacle of Playa, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet.
Hotel surroundings
– Guests loved walking around the neighborhood!Closest Landmarks *
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Quinta Alegria Shopping Mall0.1 miles
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Kool Beach Club0.4 miles
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ADO International Bus Station0.5 miles
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Disabled-friendly beach0.5 miles
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Playa del Carmen Maritime Terminal0.6 miles
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Church of Guadalupe1.3 miles
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Rio Secreto5.4 miles
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Isla Pasion Weddings11.2 miles
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Dolphin Discovery Cozumel13.7 miles
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Kantenah Bay18.5 miles
Natural Beauty *
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Playa del Carmen Sea Ocean/Sea0.3 miles
Beaches in the Neighborhood
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Playa del Carmen Beach White sand650 feetSwimming, Food & Drink, Water Sports
Closest Airports *
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Cozumel Airport12.1 miles
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Cancun Airport31.1 miles
What Travelers Love About This Location
“The staff was on point, they knew out Check in and out schedule, they knew who we were walking up to the door from the moment we arrived until we left. Never ex...”
Canada“Very clean rooms and a well designed hotel (the rooms and the rooftop pool area). Good location and pleasant beach area. Most of the staff is very helpful.”
Turkey“The most amazing pool and in room facilities. Perfectly positioned right in the heart of Playa Del Carmen. I will certainly be returning soon.”
SingaporeWhat would you like to know?
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Catch
Food: Caribbean, Japanese, Seafood
Open for: Dinner
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Cinco
Food: Caribbean, Mediterranean, Mexican
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
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C-Grill
Food: Caribbean, Grill/BBQ
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
Facilities of Thompson Playa del Carmen Great facilities! Review score, 9.2
Most Popular Facilities
Outdoors
- Outdoor furniture
- Sun deck
- Private beach area
- Terrace
Pets
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Pets are allowed. Charges may apply.
Activities
- Beach
- Nightclub/DJ Additional charge
- Snorkeling
- Diving Additional charge
- Bicycle rental (additional charge)
- Windsurfing Additional charge
Food & Drink
- Bottle of water
- Special diet meals (on request)
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Accessibility
- Visual aids (Braille)
- Wheelchair accessible
Parking
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Public parking is available at a location nearby (reservation is needed) and costs USD 15 per day.
- Parking garage
- Secure parking
Pool and Spa
- Swimming pool
- Beach chairs/Loungers
- Shallow end
- Pool bar
- Pool/Beach towels
- Pool with view
- Infinity pool
- Rooftop pool
- Swimming pool toys
- Outdoor pool (year-round)
- Outdoor pool
- Massage Additional charge
- Solarium
- Fitness center
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities Additional charge
General
- Shuttle service
- Pet basket
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Honeymoon suite
- VIP room facilities
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! All children under 12 years stay free of charge for extra beds.
Any additional older children or adults are charged USD 40 per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are allowed. Charges may apply.
Thompson Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
A service charge of 10.00% is not included and must be paid at check in.
Lifestyle Fee (Resort Fee) includes the following per day:
*Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday.
*Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra).
*WiFi: Current speed of the complimentary connection is 3MB.
*Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown.
*Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie).
*Unlimited phone calls to anywhere in the world
Please inform Thompson Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
