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Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum.

Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries.

Tulum Archeological Site is 3.1 miles from Turquoise Tulum Hotel, while Tulum Bus station is 0.9 miles from the property. The Cancun International Airport, is at 73.9 miles from the property.

Turquoise Tulum Hotel has been welcoming Booking.com guests since 31 Aug 2017.

Property highlights

Breakfast info

Continental


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • I would need a covid center 72 hours before my flight. Is the hotel offerring that?
    Hello, Yes, we can offer someone coming to the hotel or recommend where to do it. Best regards.
    Answered on 10 February 2021
  • Hello, what is the price for Covid 19 test at the hotel ?
    Hello! for an Antigen test is $1200 mxn pesos at the hotel. Best regards.
    Answered on 26 February 2021
  • Hi! Is there enough warm water to feel the entire bathtub? Usually it’s a problem here in Tulum. And what is the speed of your WiFi? Gracias!!
    Hello! yes, our water is warm enough. We have a good internet, fiber optic installation. De nada!
    Answered on 18 February 2021
  • Hi I am wondering if you offer parking on site and how much it is per night?
    Hello! we don't have a parking space but you can park easily on the street, at the entrance of the hotel. Best regards.
    Answered on 8 December 2020
  • Hi there , when is work due to finish at the hotel pleas.
    Good morning, the construction works have finished, we hope that soon you can visit us and enjoy our new facilities. Kind regards, TURQUOISE TULUM
    Answered on 20 February 2022
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Hotel surroundings *
Facilities of Turquoise Tulum Hotel
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental Additional charge
  • Tour or class about local culture Additional charge
  • Snorkelling Off-site Additional charge
  • Diving Off-site Additional charge
Food & Drink
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service Additional charge
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • Airport shuttle Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
2 swimming pools
    Pool 1 - outdoor Free!
  • Open all year
  • Adult only
  • Pool 2 - outdoor Free!
  • Open all year
  • Adult only
Languages spoken
  • English
  • Spanish
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Turquoise Tulum Hotel takes special requests - add in the next step!

Check-in

15:00 - 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

06:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover JCB Diners Club Turquoise Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Turquoise Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Turquoise Tulum Hotel

  • Guests staying at Turquoise Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental

  • The prices at Turquoise Tulum Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Turquoise Tulum Hotel is from 15:00, and check-out is until 11:00.

  • Turquoise Tulum Hotel offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Tour or class about local culture
    • Swimming Pool
    • Bicycle rental

  • Room options at Turquoise Tulum Hotel include:

    • Suite
    • Double
    • Twin

  • From the nearest airport, you can get to Turquoise Tulum Hotel by:

    • Airport shuttle (arranged by property) 1h 30min
    • Car 1h 30min
    • Bus 3h

  • Turquoise Tulum Hotel is 1 miles from the centre of Tulum.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.