Hotel
Airport shuttle

Turquoise Tulum Hotel

Zona 9, Lote #13, Manzana 724 La Veleta, 77760 Tulum, Mexico – Good location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very good
613 reviews

Really lovely wee place! Cool decor, bed was a good size for 2 people and comfortable. Aircon was great no issues. The room was lovely and light, had a fridge, the balcony got plenty of sun (not that we sat on it for long). 2 small pool areas, breakfast included cereal, yoghurt, fruit, toast and an option for eggs cooked how you like. Location was grand, 20minute walk from the ADO bus or 5minute taxi. Quite a few nice restaurants nearby - Cafe La Resistance, Raum were some of our favourites. Staff were friendly. Good communication over WhatsApp when we thought our bus was going to get us in late for check in. Nice communal areas. Room service every day.

Fiona Australia

Very nice rooms with large bed and bathroom, balcony. Refrigerator with freezer in rooms. Two pools. Chairs with table in front of every room. Tasty breakfast, eat all you want.

Filip226 Czech Republic

very nice interior with 2 pools. Good but simple breakfast. big and nice bathroom with a great shower pressure and robes are provided.

Nazanin Denmark

There are so many positives about this hotel: friendly staff, good cleaning of the rooms, pretty + modern design, 2 nice long pools, big breakfast with eggs of choice, super cute hotel cat and convenient location.

Sabine Germany

Great outdoor patio and atmosphere. Good size room and very comfy bed. The staff is very nice and the breakfast was great.

Joan Spain

Decor of this hotel is so pretty and the bed was extremely comfortable.

Faye United Kingdom

The ambience was really nice, wifi was super good and we did like the overall stay at Turquoise.

Jeroen Netherlands

I highly recommend to choose Turquoise Hotel for your staying in Tulum. it’s not in center but it is in good area called La Veleta. Around the hotel is many restaurants, bars and options to rent bicycle or motorbike. Hotel staff was very friendly. Delicious breakfast.

Helena Spain

Nice ambience, friendly staff, tasty breakfasts, bikes available for rent.

Katarzyna Poland

The hotel had everything we needed for a relaxed vacation. The manager and her staff were very welcoming, and also very helpful. Breakfast was good. The infinity pool was our favourite spot!

Aimee Netherlands
8.3
Very good
613 reviews
  • What guests loved the most:
  • “Really lovely wee place! Cool decor, bed was a good size for 2 people and comfortable. Aircon was great no issues.”
    Fiona Fiona Australia Australia
  • “Very nice rooms with large bed and bathroom, balcony. Refrigerator with freezer in rooms. Two pools. Chairs with table in front of every room. Tasty breakfast, eat all you want.”
    Filip226 Filip226 Czech Republic Czech Republic
  • “very nice interior with 2 pools. Good but simple breakfast. big and nice bathroom with a great shower pressure and robes are provided.”
    Nazanin Nazanin Denmark Denmark
  • “There are so many positives about this hotel: friendly staff, good cleaning of the rooms, pretty + modern design, 2 nice long pools, big breakfast with eggs of choice, super cute hotel cat and...”
    Sabine Sabine Germany Germany
  • “Great outdoor patio and atmosphere. Good size room and very comfy bed. The staff is very nice and the breakfast was great.”
    Joan Joan Spain Spain
  • “Decor of this hotel is so pretty and the bed was extremely comfortable.”
    Faye Faye United Kingdom United Kingdom
  • “The ambience was really nice, wifi was super good and we did like the overall stay at Turquoise.”
    Jeroen Jeroen Netherlands Netherlands
  • “I highly recommend to choose Turquoise Hotel for your staying in Tulum. it’s not in center but it is in good area called La Veleta.”
    Helena Helena Spain Spain
  • “Nice ambience, friendly staff, tasty breakfasts, bikes available for rent.”
    Katarzyna Katarzyna Poland Poland
  • “The hotel had everything we needed for a relaxed vacation. The manager and her staff were very welcoming, and also very helpful. Breakfast was good. The infinity pool was our favourite spot!”
    Aimee Aimee Netherlands Netherlands

Categories:

  • Staff8.7
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.3
  • Location7.8

You're eligible for a Genius discount at Turquoise Tulum Hotel! To save at this property, all you have to do is sign in.

Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum.

Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries.

Tulum Archeological Site is 3.1 miles from Turquoise Tulum Hotel, while Tulum Bus station is 0.9 miles from the property. The Cancun International Airport, is at 73.9 miles from the property.

Turquoise Tulum Hotel has been welcoming Booking.com guests since 31 Aug 2017.

Show me more
Most popular facilities
2 swimming pools
Free WiFi
Airport shuttle
Non-smoking rooms
Air conditioning
Daily housekeeping

Property highlights

Breakfast info

Continental

Saved to 12327 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews
Categories:
Staff
8.7
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
7.8
Free WiFi
9.3
High score for Tulum

Select topics to read reviews:

See what guests loved the most:

  • Fiona
    AustraliaAustralia
    “Really lovely wee place! Cool decor, bed was a good size for 2 people and comfortable. Aircon was great no issues. The room was lovely and light, had a fridge, the balcony got plenty of sun (not that we sat on it for long). 2 small pool areas,...”
  • Filip226
    Czech RepublicCzech Republic
    “Very nice rooms with large bed and bathroom, balcony. Refrigerator with freezer in rooms. Two pools. Chairs with table in front of every room. Tasty breakfast, eat all you want.”
  • Nazanin
    DenmarkDenmark
    “very nice interior with 2 pools. Good but simple breakfast. big and nice bathroom with a great shower pressure and robes are provided.”
  • Sabine
    GermanyGermany
    “There are so many positives about this hotel: friendly staff, good cleaning of the rooms, pretty + modern design, 2 nice long pools, big breakfast with eggs of choice, super cute hotel cat and convenient location.”
  • Joan
    SpainSpain
    “Great outdoor patio and atmosphere. Good size room and very comfy bed. The staff is very nice and the breakfast was great.”
  • Faye
    United KingdomUnited Kingdom
    “Decor of this hotel is so pretty and the bed was extremely comfortable.”
  • Jeroen
    NetherlandsNetherlands
    “The ambience was really nice, wifi was super good and we did like the overall stay at Turquoise.”
  • Helena
    SpainSpain
    “I highly recommend to choose Turquoise Hotel for your staying in Tulum. it’s not in center but it is in good area called La Veleta. Around the hotel is many restaurants, bars and options to rent bicycle or motorbike. Hotel staff was very...”
  • Katarzyna
    PolandPoland
    “Nice ambience, friendly staff, tasty breakfasts, bikes available for rent.”
  • Aimee
    NetherlandsNetherlands
    “The hotel had everything we needed for a relaxed vacation. The manager and her staff were very welcoming, and also very helpful. Breakfast was good. The infinity pool was our favourite spot!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • I would need a covid center 72 hours before my flight. Is the hotel offerring that?
    Hello, Yes, we can offer someone coming to the hotel or recommend where to do it. Best regards.
    Answered on 10 February 2021
  • Hello, what is the price for Covid 19 test at the hotel ?
    Hello! for an Antigen test is $1200 mxn pesos at the hotel. Best regards.
    Answered on 26 February 2021
  • Hi! Is there enough warm water to feel the entire bathtub? Usually it’s a problem here in Tulum. And what is the speed of your WiFi? Gracias!!
    Hello! yes, our water is warm enough. We have a good internet, fiber optic installation. De nada!
    Answered on 18 February 2021
  • Hi I am wondering if you offer parking on site and how much it is per night?
    Hello! we don't have a parking space but you can park easily on the street, at the entrance of the hotel. Best regards.
    Answered on 8 December 2020
  • Hi there , when is work due to finish at the hotel pleas.
    Good morning, the construction works have finished, we hope that soon you can visit us and enjoy our new facilities. Kind regards, TURQUOISE TULUM
    Answered on 20 February 2022
  • Still looking?
Hotel surroundings *
Facilities of Turquoise Tulum Hotel
Most popular facilities
2 swimming pools
Free WiFi
Airport shuttle
Non-smoking rooms
Air conditioning
Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
Food & Drink
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • Airport shuttle
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
Languages spoken
  • English
  • Spanish
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Turquoise Tulum Hotel takes special requests - add in the next step!

Check-in

15:00 - 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

06:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 4 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover JCB Diners Club Turquoise Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Turquoise Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Turquoise Tulum Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Turquoise Tulum Hotel is 1 miles from the centre of Tulum.

  • The prices at Turquoise Tulum Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Turquoise Tulum Hotel is from 15:00, and check-out is until 11:00.

  • Turquoise Tulum Hotel offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Tour or class about local culture
    • Swimming Pool
    • Bicycle rental

  • Room options at Turquoise Tulum Hotel include:

    • Suite
    • Double
    • Twin

  • Guests staying at Turquoise Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental