Hotel
 Turquoise Tulum Hotel

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Zona 9, Lote #13, Manzana 724 La Veleta, 77760 Tulum, Mexico – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.6
Excellent
692 reviews

I stayed here for 3 nights and had a really good stay. Jesus at the front desk was super helpful, the beds were very comfortable and the breakfast was good. I would stay here again.

Marvalyn United Kingdom

Location and friendly staff serve breakfast every morning

Albert United States of America

Great hotel stay in the middle of Tulum town and Tulum beach. We very much enjoyed the hotel location as we were very close to a lot of great restaurants!

Ivy United States of America

Cute little Boutique Hotel, designed with a lot of love. Free bikes and a homemade breakfast. Of course it has a few flaws, but absolutely not worth to mention. The price-value ratio is amazing!

Lea Portugal

I loved EVERYTHING about the property. Its beautiful, intimate, & safe. The only downfall is that they are currently expanding so it does look a little sketch when you pull up but it was no problem for us. we hope to visit again once renovations are done

Asiah United States of America

Great service and staff, bathroom was spacious and room was clean and cool. Pool was quiet and clean. Breakfast was excellent

Keith United States of America

The pool at this property is amazing. Is about 6 ft just be aware. But it the perfect pool to learn how to swim. Also serve staff were great, also helpful. And there are bars right outside the property.

Shamir United States of America

The property was quaint and out of the way I loved the forestry atmosphere felt as if I was in the Amazon so much beauty

Jessica United States of America

Perfect Location to be close to the city and get down to the beach quick

Melissa Germany

The bed was comfortable, I liked that it had free bikes available and the pool was nice

Sandra United States of America
8.6
Excellent
692 reviews
  • What guests loved the most:
  • “I stayed here for 3 nights and had a really good stay. Jesus at the front desk was super helpful, the beds were very comfortable and the breakfast was good. I would stay here again.”
    Marvalyn Marvalyn United Kingdom United Kingdom
  • “Location and friendly staff serve breakfast every morning”
    Albert Albert United States of America United States of America
  • “Great hotel stay in the middle of Tulum town and Tulum beach. We very much enjoyed the hotel location as we were very close to a lot of great restaurants!”
    Ivy Ivy United States of America United States of America
  • “Cute little Boutique Hotel, designed with a lot of love. Free bikes and a homemade breakfast. Of course it has a few flaws, but absolutely not worth to mention. The price-value ratio is amazing!”
    Lea Lea Portugal Portugal
  • “I loved EVERYTHING about the property. Its beautiful, intimate, & safe.”
    Asiah Asiah United States of America United States of America
  • “Great service and staff, bathroom was spacious and room was clean and cool. Pool was quiet and clean. Breakfast was excellent”
    Keith Keith United States of America United States of America
  • “The pool at this property is amazing. Is about 6 ft just be aware. But it the perfect pool to learn how to swim. Also serve staff were great, also helpful.”
    Shamir Shamir United States of America United States of America
  • “The property was quaint and out of the way I loved the forestry atmosphere felt as if I was in the Amazon so much beauty”
    Jessica Jessica United States of America United States of America
  • “Perfect Location to be close to the city and get down to the beach quick”
    Melissa Melissa Germany Germany
  • “The bed was comfortable, I liked that it had free bikes available and the pool was nice”
    Sandra Sandra United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.8
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.6
  • Location7.8
  • Free WiFi 9.3
High score for Tulum

You're eligible for a Genius discount at Turquoise Tulum Hotel! To save at this property, all you have to do is sign in.

Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum.

Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries.

Tulum Archaeological Site is 3.1 mi from Turquoise Tulum Hotel, while Tulum Bus station is 0.9 mi from the property. The Cancun International Airport, is at 74 mi from the property.

Turquoise Tulum Hotel has been welcoming Booking.com guests since Aug 31, 2017

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Most popular amenities

2 swimming pools
Free WiFi
Airport shuttle
Non-smoking rooms
Air conditioning

Property Highlights

Breakfast Info

Continental

Saved to 11025 lists

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4 reasons to choose Turquoise Tulum Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 692 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.8
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.6
  • Location7.8
  • Free WiFi 9.3
High score for Tulum

Select topics to read reviews:

See what guests loved the most:

  • Marvalyn
    United KingdomUnited Kingdom
    “I stayed here for 3 nights and had a really good stay. Jesus at the front desk was super helpful, the beds were very comfortable and the breakfast was good. I would stay here again.”
  • Albert
    United States of AmericaUnited States of America
    “Location and friendly staff serve breakfast every morning”
  • Ivy
    United States of AmericaUnited States of America
    “Great hotel stay in the middle of Tulum town and Tulum beach. We very much enjoyed the hotel location as we were very close to a lot of great restaurants!”
  • Lea
    PortugalPortugal
    “Cute little Boutique Hotel, designed with a lot of love. Free bikes and a homemade breakfast. Of course it has a few flaws, but absolutely not worth to mention. The price-value ratio is amazing!”
  • Asiah
    United States of AmericaUnited States of America
    “I loved EVERYTHING about the property. Its beautiful, intimate, & safe. The only downfall is that they are currently expanding so it does look a little sketch when you pull up but it was no problem for us. we hope to visit again once renovations are...”
  • K
    Keith
    United States of AmericaUnited States of America
    “Great service and staff, bathroom was spacious and room was clean and cool. Pool was quiet and clean. Breakfast was excellent”
  • Shamir
    United States of AmericaUnited States of America
    “The pool at this property is amazing. Is about 6 ft just be aware. But it the perfect pool to learn how to swim. Also serve staff were great, also helpful. And there are bars right outside the property.”
  • Jessica
    United States of AmericaUnited States of America
    “The property was quaint and out of the way I loved the forestry atmosphere felt as if I was in the Amazon so much beauty”
  • Melissa
    GermanyGermany
    “Perfect Location to be close to the city and get down to the beach quick”
  • Sandra
    United States of AmericaUnited States of America
    “The bed was comfortable, I liked that it had free bikes available and the pool was nice”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • I would need a covid center 72 hours before my flight. Is the hotel offerring that?
    Hello, Yes, we can offer someone coming to the hotel or recommend where to do it. Best regards.
    Answered on February 10, 2021
  • Hello, what is the price for Covid 19 test at the hotel ?
    Hello! for an Antigen test is $1200 mxn pesos at the hotel. Best regards.
    Answered on February 26, 2021
  • Hi! Is there enough warm water to feel the entire bathtub? Usually it’s a problem here in Tulum. And what is the speed of your WiFi? Gracias!!
    Hello! yes, our water is warm enough. We have a good internet, fiber optic installation. De nada!
    Answered on February 18, 2021
  • Hi I am wondering if you offer parking on site and how much it is per night?
    Hello! we don't have a parking space but you can park easily on the street, at the entrance of the hotel. Best regards.
    Answered on December 8, 2020
  • Hi there , when is work due to finish at the hotel pleas.
    Good morning, the construction works have finished, we hope that soon you can visit us and enjoy our new facilities. Kind regards, TURQUOISE TULUM
    Answered on February 20, 2022

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Hotel surroundings *
Guests loved walking around the neighborhood!
Good location – show map
What's nearby
  • Tulum Bus station
    0.9 miles
  • Parque Nacional Tulum
    2.3 miles
  • Bus station Tulum Ruins
    2.8 miles
  • Tulum Archeological Site
    3.1 miles
  • Ziggys
    3.4 miles
  • Cesiak
    5.6 miles
  • Sian Ka´an Biosphere Reserve
    7.7 miles
  • Cenote Dos Ojos
    9.5 miles
  • Xel Ha
    11 miles
  • Xcacel-Xcacelito
    12.2 miles
Restaurants & cafes
  • Restaurant Manglar Pizza
    0.4 miles
Beaches in the Neighborhood
  • South Tulum Beach
    2.4 miles
  • Las Palmas Beach
    2.5 miles
  • Paraíso Beach
    2.8 miles
  • Playa Pescadores
    2.9 miles
  • Playa Santa Fe
    2.9 miles
Closest Airports
  • Cozumel International Airport
    41.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Turquoise Tulum Hotel

Most popular amenities

2 swimming pools
Free WiFi
Airport shuttle
Non-smoking rooms
Air conditioning
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Tour or class about local culture Additional charge
  • Snorkeling Off-site Additional charge
  • Diving Off-site Additional charge
Food & Drink
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge
  • Baggage storage
  • Tour desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Adults only
Pool 2 – outdoor Free!
  • Open all year
  • Adults only
Spa
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Turquoise Tulum Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

6:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club Turquoise Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Turquoise Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Turquoise Tulum Hotel

  • Turquoise Tulum Hotel is 1 miles from the center of Tulum.

  • The prices at Turquoise Tulum Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Turquoise Tulum Hotel by:

    • Airport shuttle (arranged by property) 1h 30min
    • Car 1h 30min
    • Bus 3h

  • Turquoise Tulum Hotel offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Tour or class about local culture

  • Check-in at Turquoise Tulum Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Turquoise Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental

  • Room options at Turquoise Tulum Hotel include:

    • Suite
    • Double
    • Twin