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Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum. Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries. Tulum Archaeological Site is 3.1 mi from Turquoise Tulum Hotel, while Tulum Bus station is 0.9 mi from the property. The Cancun International Airport, is at 74 mi from the property.

Turquoise Tulum Hotel has been welcoming guests since Aug 31, 2017

Property Highlights

Breakfast Info



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Room Type
1 queen bed
1 king bed
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Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Andrea
    it was cute and zen vibes, I liked the style of the place. the breakfast was perfect amount of food and we really enjoyed the pools to swim and relax in. the driver who also picked us from the airport and dropped us at the hotel was fantastic. the...
  • Jerry
    United States of AmericaUnited States of America
    Room was nice especially the deck area. Not close to downtown restaurants but a lot of very nice ones on the street. Breakfast was very fair
  • Karina
    Location, amenities and rooms. incredible staff and service
  • Abigail
    United States of AmericaUnited States of America
    The ambiance was soothing, relaxing, and in the day beautiful. It was very well maintained and beautiful for the vibe. Staff was also kind, attentive, and location was good.
  • Mariel
    The staff were incredibly friendly. We were lucky and they upgraded our room to include the dipping pool which was awesome and we loved it. our room was also huge. Staff was always very helpful with anything we needed. We didn’t try breakfast...
  • Marvalyn
    United KingdomUnited Kingdom
    I stayed here for 3 nights and had a really good stay. Jesus at the front desk was super helpful, the beds were very comfortable and the breakfast was good. I would stay here again.
  • Albert
    United States of AmericaUnited States of America
    Location and friendly staff serve breakfast every morning
  • Ivy
    United States of AmericaUnited States of America
    Great hotel stay in the middle of Tulum town and Tulum beach. We very much enjoyed the hotel location as we were very close to a lot of great restaurants!
  • Lea
    Cute little Boutique Hotel, designed with a lot of love. Free bikes and a homemade breakfast. Of course it has a few flaws, but absolutely not worth to mention. The price-value ratio is amazing!
  • Asiah
    United States of AmericaUnited States of America
    I loved EVERYTHING about the property. Its beautiful, intimate, & safe. The only downfall is that they are currently expanding so it does look a little sketch when you pull up but it was no problem for us. we hope to visit again once renovations...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I would need a covid center 72 hours before my flight. Is the hotel offerring that?

    Hello, Yes, we can offer someone coming to the hotel or recommend where to do it. Best regards.
    Answered on 10 February 2021
  • Hello, what is the price for Covid 19 test at the hotel ?

    Hello! for an Antigen test is $1200 mxn pesos at the hotel. Best regards.
    Answered on 26 February 2021
  • Hi! Is there enough warm water to feel the entire bathtub? Usually it’s a problem here in Tulum. And what is the speed of your WiFi? Gracias!!

    Hello! yes, our water is warm enough. We have a good internet, fiber optic installation. De nada!
    Answered on 18 February 2021
  • Hi I am wondering if you offer parking on site and how much it is per night?

    Hello! we don't have a parking space but you can park easily on the street, at the entrance of the hotel. Best regards.
    Answered on 8 December 2020
  • ıs there free parking?

    we dont have parking but u can useout side the streets is safe to parking
    Answered on 13 September 2022
  • Do you have guest parking?

    Good morning, we do not have a private space, but you can park on the main road, always being careful not to be near the corners to avoid fines or dam..
    Answered on 27 March 2022
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Hotel area info *

Amenities of Turquoise Tulum Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Air conditioning
  • Daily housekeeping
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
  • Linens
  • Wardrobe or closet
  • View
  • Outdoor furniture
  • Terrace
  • Garden
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
Food & Drink
  • Breakfast in the room
WiFi is available in all areas and is free of charge.
No parking available.
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • Airport shuttle
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
Languages Spoken
  • English
  • Spanish

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Turquoise Tulum Hotel takes special requests – add in the next step!


From 3:00 PM to 5:00 PM

Guests are required to show a photo ID and credit card at check-in


From 6:00 AM to 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Maestro Mastercard Visa Discover JCB Diners Club Cash is not accepted Turquoise Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Turquoise Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Turquoise Tulum Hotel

  • Check-in at Turquoise Tulum Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Turquoise Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental

  • Turquoise Tulum Hotel is 1 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Turquoise Tulum Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Turquoise Tulum Hotel include:

    • Suite
    • Double
    • Twin

  • Turquoise Tulum Hotel offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Tour or class about local culture
    • Swimming pool
    • Bicycle rental

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.