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Located in the jungle side of Tulum, apart from the busy areas and into the quietness of the forest. Designed and built by young professionals inspired by the beauty of the surrounding nature. Just a couple blocks from centre town, great restaurants and bars. Only 5 km from the beautiful beach of Tulum where you will have access to amazing beach clubs and also public beach. Eleven separate and independent Villas, with jungle and garden views. Among tall trees, dream catchers and locally sourced handcrafts, with a zen like pool and common area, Una Vida is a fit for families, friends and couples looking for a quiet, fun and chic atmosphere to spend time together. Fully staffed with concierges and housekeeping. Private Chef and bartender available as well as airport shuttles and more. We are prepared to be your home away from home. • 17 rooms in total • 7 One Bedroom • 6 Two Bedroom • 3 Tropical King Rooms (double room) • 1 Full 3 bedroom house, private pool & patio • 2 Zen pool in the common area

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.0
Location
8.6
Free WiFi
9.4
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Andrius
    Lithuania Lithuania
    Everything was perfect. We have extended our stay. Couple days I was sick and hotel stuff were very helpful. Fully recommend this place in Tulum.
  • Nicola
    Italy Italy
    We loved una Vida, it is a paceful oasis close to downtown. The staff has been nice and helpful. The rooms are clean and well decorated inspired by nature and earthy elements.
  • Andrius
    Lithuania Lithuania
    Everything was perfect. Interior, exterior of the hotel wonderful. We have extended our stay for one more week.

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurant #1
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Restaurant #2
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Facilities of Una Vida
Great facilities! Review score, 9.5

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Water park
    Additional chargeOff-site
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Darts
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Car hire
  • Laptop safe
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoorFree!
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Una Vida takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Una Vida accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Una Vida in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Una Vida

  • Una Vida offers the following activities / services (charges may apply):

    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Darts
    • Water park
    • Neck massage
    • Open-air bath
    • Spa/wellness packages
    • Swimming Pool
    • Full body massage
    • Themed dinner nights
    • Spa lounge/relaxation area
    • Public Bath
    • Foot massage
    • Happy hour
    • Back massage
    • Yoga classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Una Vida is from 15:00, and check-out is until 12:00.

  • Una Vida is 0.8 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Una Vida may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Una Vida has 2 restaurants:

    • Restaurant #2
    • Restaurant #1

  • Room options at Una Vida include:

    • Suite
    • Villa
    • Studio
    • Double