• City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

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Conveniently located in the center of Mérida, Hotel Urban provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a tour desk and luggage storage space. The hotel has a terrace and a 24-hour front desk. At the hotel, each room is equipped with a desk. Featuring a private bathroom with a shower and free toiletries, certain rooms at Hotel Urban also offer a city view. Guest rooms in the accommodation are equipped with a flat-screen TV and a hairdryer. Popular points of interest near Hotel Urban include Merida Cathedral, Main Square and Merida Bus Station. The nearest airport is Manuel Crescencio Rejón International Airport, 2.5 miles from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property Highlights

Located in the heart of Mérida, this hotel has an excellent location score of 9.2


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.2
Facilities
7.4
Cleanliness
7.9
Comfort
8.0
Value for money
7.9
Location
9.2
Free WiFi
8.2
Low score for Mérida
Select topics to read reviews:

See what guests loved the most:

  • Rachelle
    United States of America United States of America
    Best location in Merida. Coffee in the lobby first thing in the morning. Excellent staff.
  • Sheehan
    Ireland Ireland
    Fantastic location in the heart of Merida. Comfortable beds
  • Sergio
    United States of America United States of America
    Location is very good, close to the plaza. ADO 15 minutes, best to use Uber. Room was comfortable, AC worked great and beds were comfortable. Would stay there again.

Hotel area info

Amenities of Hotel Urban

Most popular amenities
  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs MXN 240 per day.
    Services
    • Daily housekeeping
    • Baggage storage
    • Wake-up service
    • Tour desk
    • 24-hour front desk
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    General
    • Air conditioning
    • Smoke-free property
    • Tile/Marble floor
    • Private entrance
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Open all year
    • Adults only
    • Pool is on rooftop
    • Plunge pool
    • Shallow end
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Urban takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    From 9:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa Cash Hotel Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

    Please note that for rates with breakfast included, breakfast is only provided for adults. Breakfast for minors is at an extra cost.

    The property cannot guarantee the room after 18:00 if the guest does not communicate the estimated time of arrival.

    Please inform Hotel Urban of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    Parking is subject to availability due to limited spaces.

    This property is located in a busy area so guests might experience some noise.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    FAQs about Hotel Urban

    • Hotel Urban offers the following activities/services (charges may apply):

      • Swimming pool

    • The prices at Hotel Urban may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Urban is from 3:00 PM, and check-out is until 12:00 PM.

    • Room options at Hotel Urban include:

      • Double
      • Twin

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, Hotel Urban is popular with guests booking family stays.

    • Hotel Urban is 1,500 feet from the center of Mérida. All distances are measured in straight lines. Actual travel distances may vary.