everything was amazing. also they were super kind with our small dog

Ersilia United States of America

We fell in love with this property and are definitely planning on coming back. We stayed in the Signature Villa and loved the privacy of our own little backyard oasis with a plunge pool. The staff was Amazing!! The food was delicious!! Everything was Perfect!!!

Edward United States of America

Viceroy exceeded any expectations we had! The grounds were stunning and the staff were so friendly and helpful at every turn. If we could have stayed longer, we would have!

Rebecca United States of America

We woke up every morning to the sound of whirring chainsaws and loud construction. Breakfast on the pool patio was a nightmare! More LOUD construction, hammers hammering and chainsaws galore. Ridiculous and totally annoying. This was supposed to be a peaceful vacation and instead we were on edge the whole time. Very unhappy, although the hotel grounds are magical and the staff is exceptional and very friendly. With the noise of construction we give the Viceroy a C- … with no nightmarish noise and nonstop construction it would have been an A+ We feel like we deserve a partial refund because it was NOT the relaxing getaway we envisioned.

Terrence United States of America

The villas and privacy .. very quiet and luxurious

Melissa United States of America

Great setting, fantastic service...wonderful get away!

Thomas United States of America

I think that if you stay in a beach front villa this is the best choice. By far surpasses a normal room. I would not stay here if I was unable to stay in one of the beach front villas. If you decide to swim in the ocean, be careful as the beach is very rough and rocky in the area so if you want to swim maybe check out a different spot. The spa is nice however the staff la is the experience in a proper spa experience, or facial. It is relaxing but I would not recommend if you want a real deep cleaning facial or therapeutic treatment. Food is pricey.

Juliet United States of America

it was such a perfect stay for us! the staff was so incredible, especially alberto who helped us with everything and booking activities. they were so accommodating to my assistance animal oskar and it was not only a perfect place right on the beach with a beautiful pool but the atmosphere and positive energy totally exceeded our expectations! cant wait to come back and visit!

Kelsey United States of America

This was our second stay, and it was even more amazing than the first. The rainforest vibe feels very private and secluded. The villas are very comfortable and well appointed. Our villa had a beautiful outdoor shower, private pool, plus a large bath inside, and the bed and furnishings were all very comfortable. The nature of the individual accommodations means there’s never many guests around. The service is exceptional in every area. The food is excellent also. And there’s almost never any children around! This is literally the only place we will ever stay on the whole east coast of the Mayan Peninsula.

Joshua United States of America

All amenities were top quality,the food was fantastic and the service world class. We stayed in one of the two ocean front villas,which i recommend highly. Will definitely be returning very soon. Thank you Viceroy and the best host Edgar i have encountered anywhere in the world.

Jay Australia