Viceroy Villas, Riviera Maya
Riviera Maya Playa Xcalacoco Fracc 7, 77710 Playa del Carmen, Mexico – Great location - show map
everything was amazing. also they were super kind with our small dog

We fell in love with this property and are definitely planning on coming back. We stayed in the Signature Villa and loved the privacy of our own little backyard oasis with a plunge pool. The staff was Amazing!! The food was delicious!! Everything was Perfect!!!

Viceroy exceeded any expectations we had! The grounds were stunning and the staff were so friendly and helpful at every turn. If we could have stayed longer, we would have!

We woke up every morning to the sound of whirring chainsaws and loud construction. Breakfast on the pool patio was a nightmare! More LOUD construction, hammers hammering and chainsaws galore. Ridiculous and totally annoying. This was supposed to be a peaceful vacation and instead we were on edge the whole time. Very unhappy, although the hotel grounds are magical and the staff is exceptional and very friendly. With the noise of construction we give the Viceroy a C- … with no nightmarish noise and nonstop construction it would have been an A+ We feel like we deserve a partial refund because it was NOT the relaxing getaway we envisioned.

The villas and privacy .. very quiet and luxurious

Great setting, fantastic service...wonderful get away!

I think that if you stay in a beach front villa this is the best choice. By far surpasses a normal room. I would not stay here if I was unable to stay in one of the beach front villas. If you decide to swim in the ocean, be careful as the beach is very rough and rocky in the area so if you want to swim maybe check out a different spot. The spa is nice however the staff la is the experience in a proper spa experience, or facial. It is relaxing but I would not recommend if you want a real deep cleaning facial or therapeutic treatment. Food is pricey.

it was such a perfect stay for us! the staff was so incredible, especially alberto who helped us with everything and booking activities. they were so accommodating to my assistance animal oskar and it was not only a perfect place right on the beach with a beautiful pool but the atmosphere and positive energy totally exceeded our expectations! cant wait to come back and visit!

This was our second stay, and it was even more amazing than the first. The rainforest vibe feels very private and secluded. The villas are very comfortable and well appointed. Our villa had a beautiful outdoor shower, private pool, plus a large bath inside, and the bed and furnishings were all very comfortable. The nature of the individual accommodations means there’s never many guests around. The service is exceptional in every area. The food is excellent also. And there’s almost never any children around! This is literally the only place we will ever stay on the whole east coast of the Mayan Peninsula.

All amenities were top quality,the food was fantastic and the service world class. We stayed in one of the two ocean front villas,which i recommend highly. Will definitely be returning very soon. Thank you Viceroy and the best host Edgar i have encountered anywhere in the world.

- What guests loved the most:
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Ersilia
United States of America
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Edward
United States of America
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Rebecca
United States of America
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Terrence
United States of America
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Melissa
United States of America
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Thomas
United States of America
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Juliet
United States of America
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Kelsey
United States of America
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Joshua
United States of America
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Jay
Australia
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Experience World-class Service at Viceroy Villas, Riviera Maya
You're eligible for a Genius discount at Viceroy Villas, Riviera Maya! To save at this property, all you have to do is sign in.
Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant.The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available.
This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available.
The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Viceroy Villas, Riviera Maya has been welcoming Booking.com guests since Mar 9, 2011- Hi, I was told you guys do offer all inclusive. I want to travel there with my daughter she’s 13. Can you accommodate all inclusive stay? 10/27-10/30Thank you for considering Viceroy Riviera Maya Yes, We do offer all-inclusive. Best regards. VRM Team.Answered on 21 July 2022
- Coral Restaurant + Bar
- Open forBreakfast • Lunch • Dinner • Cocktail hour
- La Marea
- Open forDinner

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Private Bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Outdoor furniture
- Beachfront
- Sun deck
- Terrace
- Cooking classAdditional charge
- Themed dinnersAdditional charge
- Beach
- SnorkelingAdditional chargeOff-site
- Diving
- Windsurfing
- FishingAdditional chargeOff-site
- CD player
- DVD player
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Street parking
- Valet parking
- Private check-in/out
- Concierge
- ATM on site
- Tour desk
- Currency exchange
- 24-hour front desk
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Hypoallergenic room available
- Car rental
- Heating
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children over 12 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Cash is not accepted
Viceroy Villas, Riviera Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Viceroy Villas, Riviera Maya
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Viceroy Villas, Riviera Maya offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Snorkeling
- Diving
- Fishing
- Windsurfing
- Beachfront
- Hair treatments
- Themed dinners
- Steam room
- Beauty services
- Body scrub
- Personal trainer
- Fitness
- Facial treatments
- Pedicure
- Beach
- Foot bath
- Locker rooms
- Light therapy
- Cooking class
- Fitness classes
- Swimming pool
- Manicure
- Spa lounge/Relaxation area
- Body wrap
- Yoga classes
- Body treatments
- Spa/Wellness packages
- Spa facilities
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Check-in at Viceroy Villas, Riviera Maya is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Viceroy Villas, Riviera Maya can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).
Breakfast option(s) include:
- American
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Yes, there's a hot tub. You can find out more about this and the other facilities at Viceroy Villas, Riviera Maya on this page.
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Viceroy Villas, Riviera Maya is 3.7 miles from the center of Playa del Carmen.
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The prices at Viceroy Villas, Riviera Maya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Viceroy Villas, Riviera Maya has 2 restaurants:
- La Marea
- Coral Restaurant + Bar
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The nearest beach is 150 feet from Viceroy Villas, Riviera Maya.
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Room options at Viceroy Villas, Riviera Maya include:
- Suite
- Triple