Experience World-class Service at Viceroy Riviera Maya, a Luxury Villa Resort

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Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.5
Comfort
9.8
Value for money
8.0
Location
8.7
Free WiFi
9.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Kirsten
    United States of AmericaUnited States of America
    The property was gorgeous. Very well maintained. The spa was stunning as was the gym. Our room was so calming and pretty. We had a really relaxing time.
  • Ersilia
    United States of AmericaUnited States of America
    everything was amazing. also they were super kind with our small dog
  • Edward
    United States of AmericaUnited States of America
    We fell in love with this property and are definitely planning on coming back. We stayed in the Signature Villa and loved the privacy of our own little backyard oasis with a plunge pool. The staff was Amazing!! The food was delicious!! ...

Area info

Restaurants
2 Restaurants On Site

  • Coral Restaurant + Bar
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
  • La Marea
    • Open for
      Dinner

Resort Facilities at Viceroy Riviera Maya, a Luxury Villa Resort
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Private Parking
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • 2 restaurants
  • Bar
  • Breakfast
Bathroom
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Snorkeling
    Additional chargeOff-site
  • Diving
  • Windsurfing
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Cable channels
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $8 per day.
  • Street parking
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Heating
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Viceroy Riviera Maya, a Luxury Villa Resort takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 12 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
$100 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Viceroy Riviera Maya, a Luxury Villa Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Viceroy Riviera Maya, a Luxury Villa Resort

  • Viceroy Riviera Maya, a Luxury Villa Resort is 3.7 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Viceroy Riviera Maya, a Luxury Villa Resort offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Beachfront
    • Foot bath
    • Personal trainer
    • Steam room
    • Beach
    • Fitness classes
    • Locker rooms
    • Beauty services
    • Swimming pool
    • Fitness
    • Themed dinners
    • Spa lounge/Relaxation area
    • Cooking class
    • Spa/Wellness packages
    • Spa facilities
    • Yoga classes

  • Check-in at Viceroy Riviera Maya, a Luxury Villa Resort is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Viceroy Riviera Maya, a Luxury Villa Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Viceroy Riviera Maya, a Luxury Villa Resort on this page.

  • Viceroy Riviera Maya, a Luxury Villa Resort has 2 restaurants:

    • Coral Restaurant + Bar
    • La Marea

  • The nearest beach is 150 feet from Viceroy Riviera Maya, a Luxury Villa Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Viceroy Riviera Maya, a Luxury Villa Resort include:

    • Suite
    • Triple

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Viceroy Riviera Maya, a Luxury Villa Resort can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte