Hotel
 W Mexico City

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

Campos Eliseos 252, 11560 Mexico City, Mexico – Excellent location - show map – Metro access

Excellent location — rated 9.5/10! (score from 356 reviews)

Real guests • Real stays • Real opinions

8.4
Very good
355 reviews

Amazing place, location, and people, bar is a great place to stay with friends and spouse. We used it for only one night and I really enjoyed it. Valet parking was a great service too

Ivan Mexico

The modern design of the interior and furniture. The warm welcome at the check in as well the efficiency of the check out process . The dining experience the restaurant was good. The spa staff are professional .Overall result is good experience :-)

Fahad Oman

The location was great and all of the food was over the top delicious. Overall it was a smooth stay and I would return.

Angel United States

The location is awesome — greens and parks are nearby. The most of the staff are very pleasant and complaisant. In general, they could make a mistake but they fix it lighting fast and do some bonuses as an excuse. The food in the restaurant was jaw-dropping delicious and chief Hose was professionally admirable.

Simon Russia

breakfast was ordinary no longer buffet and no fault of their own everything was closed like gyms pools bars so a dud experience

Ugo Australia

Good views of the city and comfty bed!! The service in the restaurant was really good and so friendly!

Cinthya United Kingdom

Great hotel with great location in quiet upscale neighborhood - “fantastic” suites have great views and balcony - worth the extra

Todd United States

The staff are awesome, simply a league above any hotel in CDMX. I’ve always thought W trained their people exceptionally well, but this location really shines. Plus the bar is cool — try the Smoky Ruby for a new taste.

Carol Netherlands

Good breakfast, clean room, friendly staff, very good place,

Anonymous Chile

Centrally located. In the concierge was a huge help

Jessie United States
8.4
Very good
355 reviews
  • What guests loved the most:
  • “Amazing place, location, and people, bar is a great place to stay with friends and spouse. We used it for only one night and I really enjoyed it. Valet parking was a great service too”
    Ivan Ivan Mexico Mexico
  • “The modern design of the interior and furniture. The warm welcome at the check in as well the efficiency of the check out process . The dining experience the restaurant was good.”
    Fahad Fahad Oman Oman
  • “The location was great and all of the food was over the top delicious. Overall it was a smooth stay and I would return.”
    Angel Angel United States United States
  • “The location is awesome — greens and parks are nearby. The most of the staff are very pleasant and complaisant.”
    Simon Simon Russia Russia
  • “breakfast was ordinary no longer buffet and no fault of their own everything was closed like gyms pools bars so a dud experience”
    Ugo Ugo Australia Australia
  • “Good views of the city and comfty bed!! The service in the restaurant was really good and so friendly!”
    Cinthya Cinthya United Kingdom United Kingdom
  • “Great hotel with great location in quiet upscale neighborhood - “fantastic” suites have great views and balcony - worth the extra”
    Todd Todd United States United States
  • “The staff are awesome, simply a league above any hotel in CDMX. I’ve always thought W trained their people exceptionally well, but this location really shines.”
    Carol Carol Netherlands Netherlands
  • “Good breakfast, clean room, friendly staff, very good place,”
    Chile Chile
  • “Centrally located. In the concierge was a huge help”
    Jessie Jessie United States United States

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.9
  • Value for money7.9
  • Location9.5

Get the celebrity treatment with world-class service at W Mexico City

Located in the heart of downtown Mexico City, this luxury boutique hotel provides everything needed for an enjoyable stay and more. The hotel is centrally located and close to many popular attractions.

W Mexico City is situated in the trendy Polanco neighborhood. Only moments from the hotel's front doors are art galleries, luxury boutiques, museums and a vibrant nightlife.

Guests can experience ultimate luxury and relaxation at the W Mexico City. Get refreshed with a massage from the full-service spa or take advantage of the hotel's Whatever/Whenever service, providing anything that can be imagined.

Guests can enjoy the hotel's fitness centre and Living Room bar, a local hotspot that features a DJ.

Being in the city's financial district, the hotel is just steps away from Reforma Avenue, 650 yards from the National Auditorium and Lincoln Park. Chapultepec is just 0.6 miles away and Mexico's Anthropology Museum can be reached after a 15-minute stroll.

This is our guests' favourite part of Mexico City, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

W Mexico City has been welcoming Booking.com guests since 30 Apr 2010.
 Hotel chain/brand: W Hotels

Show me more

Most popular facilities

Airport shuttle
Parking
WiFi
Fitness centre
Pets allowed
Non-smoking rooms
Bar

Property highlights

Situated in the best rated area in Mexico City, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 1524 lists

Availability

When would you like to stay at W Mexico City?

Sorry, reservations for more than 90 nights are not possible.

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4 reasons to choose W Mexico City

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.4
Very good · 355 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.9
  • Value for money7.9
  • Location9.5

Select topics to read reviews:

See what guests loved the most:

  • Ivan
    MexicoMexico
    “Amazing place, location, and people, bar is a great place to stay with friends and spouse. We used it for only one night and I really enjoyed it. Valet parking was a great service too”
  • Fahad
    OmanOman
    “The modern design of the interior and furniture. The warm welcome at the check in as well the efficiency of the check out process . The dining experience the restaurant was good. The spa staff are professional .Overall result is good experience :-)”
  • A
    Angel
    United StatesUnited States
    “The location was great and all of the food was over the top delicious. Overall it was a smooth stay and I would return.”
  • Simon
    RussiaRussia
    “The location is awesome — greens and parks are nearby. The most of the staff are very pleasant and complaisant. In general, they could make a mistake but they fix it lighting fast and do some bonuses as an excuse. The food in the restaurant was...”
  • Ugo
    AustraliaAustralia
    “breakfast was ordinary no longer buffet and no fault of their own everything was closed like gyms pools bars so a dud experience”
  • Cinthya
    United KingdomUnited Kingdom
    “Good views of the city and comfty bed!! The service in the restaurant was really good and so friendly!”
  • Todd
    United StatesUnited States
    “Great hotel with great location in quiet upscale neighborhood - “fantastic” suites have great views and balcony - worth the extra”
  • Carol
    NetherlandsNetherlands
    “The staff are awesome, simply a league above any hotel in CDMX. I’ve always thought W trained their people exceptionally well, but this location really shines. Plus the bar is cool — try the Smoky Ruby for a new taste.”
  • A
    Anonymous
    ChileChile
    “Good breakfast, clean room, friendly staff, very good place,”
  • Jessie
    United StatesUnited States
    “Centrally located. In the concierge was a huge help”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you have any rooms with balcony’s?
    We do, all of them are suites.
    Answered on 25 February 2021
  • Do you assist guest with covid test to get back to The US?
    Hello, yes we can assist you with the test , you can check all the information with our concierge at your check in. Regards
    Answered on 23 March 2021
  • is your spa and massages open
    Hello, Thank you for contacting us, Our Spa is open you just need to schedule an appointment because the access is restricted due to Covid 19. Regards.
    Answered on 14 September 2021
  • Is there a hair dryer? Electrical appliance require special plugs?
    We have one per room :)
    Asked about: Spectacular, Guest room, 1 King, City view • Answered on 19 March 2020
  • Hello, are the pool and gym facilities open at this time?
    Hello there! We actually do not have a pool, we only have a jacuzzi and it's currently closed along with the gym and wet areas. Let us know if you have any other questions about W Mexico City!
    Answered on 4 February 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • National Auditorium
    0.1 miles
  • Lunario
    0.2 miles
  • Centro Cultural del Bosque
    0.3 miles
  • National Museum of Anthropology
    0.6 miles
  • Palacio de Hierro Shopping Mall
    0.7 miles
  • Casa del Lago
    0.7 miles
  • Chapultepec Attraction Park
    0.8 miles
  • Chapultepec Forest
    0.8 miles
  • Moliere Theatre
    0.8 miles
  • Spanish Hospital
    0.8 miles
Restaurants & cafes
  • Cafe/bar Living Room Bar
    0 miles
Top attractions
  • Chapultepec Castle
    1 miles
  • Soumaya Museum
    1.1 miles
  • The Angel of Independence
    1.8 miles
  • Museo de Arte Popular
    3.2 miles
  • Museo de Memoria y Tolerancia
    3.4 miles
  • The Museum of Fine Arts
    3.5 miles
  • Palacio de Correos
    3.7 miles
  • Metropolitan Cathedral of Mexico City
    4.1 miles
  • Murales de Diego Rivera en la Secretaria de Educacion Publica
    4.2 miles
  • National Palace Mexico
    4.2 miles
Closest airports
  • Benito Juarez International Airport
    7.3 miles
  • Lic. Adolfo López Mateos International Airport
    24.9 miles
  • Hermanos Serdán International Airport
    56.8 miles
How to get to W Mexico City from Benito Juarez International Airport
    Private shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Facilities of W Mexico City

Most popular facilities

Airport shuttle
Parking
WiFi
Fitness centre
Pets allowed
Non-smoking rooms
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental (additional charge)
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the hotel rooms and costs USD 10 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 9 per day.
  • Electric vehicle charging station
Reception services
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
General
  • Paid WiFi
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules W Mexico City takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 13:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express W Mexico City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Pets will be accommodated with an animal sleeping bed, and food and water bowl. Please contact the hotel for additional information.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.