Hotel
 W Mexico City

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Campos Eliseos 252, 11560 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 356 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
355 reviews

Centrally located. In the concierge was a huge help

Jessie United States of America

The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday surprises and much more.

Raya United Arab Emirates

the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant

Ugo United States of America

Superb service, clean property, great food, perfect location.

Amit United States of America

very clean, great costumers service excellent room service with very reasonable price.

Luciano United States of America

Everyone treated us so good the best experience I’ve had at a hotel

Ricardo United States of America

Everyone remembered my name n was super cool. Easy to walk at night felt safer than were I live DTLA...

Antonio United States of America

Breakfast was always delicious. The W hotel has a very great menu.

Margarita Qatar

The staff there is by far the most welcoming, accommodating, charismatic and helpful I’ve ever encountered. Sad to leave, everything was amazing!

Georgia United States of America

It’s the W, exactly what you expect and love from a luxury hotel like this. Friendly staff, comfortable rooms, and even a beautiful view.

Alexander United States of America
8.4
Very Good
355 reviews
  • What guests loved the most:
  • “Centrally located. In the concierge was a huge help”
    Jessie Jessie United States of America United States of America
  • “The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday...”
    Raya Raya United Arab Emirates United Arab Emirates
  • “the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant”
    Ugo Ugo United States of America United States of America
  • “Superb service, clean property, great food, perfect location.”
    Amit Amit United States of America United States of America
  • “very clean, great costumers service excellent room service with very reasonable price.”
    Luciano Luciano United States of America United States of America
  • “Everyone treated us so good the best experience I’ve had at a hotel”
    Ricardo Ricardo United States of America United States of America
  • “Everyone remembered my name n was super cool. Easy to walk at night felt safer than were I live DTLA...”
    Antonio Antonio United States of America United States of America
  • “Breakfast was always delicious. The W hotel has a very great menu.”
    Margarita Margarita Qatar Qatar
  • “The staff there is by far the most welcoming, accommodating, charismatic and helpful I’ve ever encountered. Sad to leave, everything was amazing!”
    Georgia Georgia United States of America United States of America
  • “It’s the W, exactly what you expect and love from a luxury hotel like this. Friendly staff, comfortable rooms, and even a beautiful view.”
    Alexander Alexander United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.9
  • Value for money7.9
  • Location9.5

Get the celebrity treatment with world-class service at W Mexico City

Located in the heart of downtown Mexico City, this luxury boutique hotel provides everything needed for an enjoyable stay and more. The hotel is centrally located and close to many popular attractions.

W Mexico City is located in the trendy Polanco neighborhood. Only moments from the hotel's front doors are art galleries, luxury boutiques, museums and a vibrant nightlife.

Guests can experience ultimate luxury and relaxation at the W Mexico City. Get refreshed with a massage from the full-service spa or take advantage of the hotel's Whatever/Whenever service, providing anything that can be imagined.

Guests can enjoy the hotel's fitness center and Living Room bar, a local hotspot that features a DJ.

Being in the city's financial district, the hotel is just steps away from Reforma Avenue, 1,950 feet from the National Auditorium and Lincoln Park. Chapultepec is just 0.6 mi away and Mexico's Anthropology Museum can be reached after a 15-minute stroll.

This is our guests' favorite part of Mexico City, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

W Mexico City has been welcoming Booking.com guests since Apr 30, 2010
 Hotel chain/brand: W Hotels

Show me more

Most popular amenities

Airport shuttle
Parking
WiFi
Fitness center
Pet friendly
Non-smoking rooms
Bar

Property Highlights

Located in the best-rated area in Mexico City, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1524 lists

Availability

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4 reasons to choose W Mexico City

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good · 355 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.9
  • Value for money7.9
  • Location9.5

Select topics to read reviews:

See what guests loved the most:

  • Jessie
    United States of AmericaUnited States of America
    “Centrally located. In the concierge was a huge help”
  • Raya
    United Arab EmiratesUnited Arab Emirates
    “The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday surprises and much more.”
  • Ugo
    United States of AmericaUnited States of America
    “the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant”
  • A
    Amit
    United States of AmericaUnited States of America
    “Superb service, clean property, great food, perfect location.”
  • Luciano
    United States of AmericaUnited States of America
    “very clean, great costumers service excellent room service with very reasonable price.”
  • Ricardo
    United States of AmericaUnited States of America
    “Everyone treated us so good the best experience I’ve had at a hotel”
  • A
    Antonio
    United States of AmericaUnited States of America
    “Everyone remembered my name n was super cool. Easy to walk at night felt safer than were I live DTLA...”
  • Margarita
    QatarQatar
    “Breakfast was always delicious. The W hotel has a very great menu.”
  • Georgia
    United States of AmericaUnited States of America
    “The staff there is by far the most welcoming, accommodating, charismatic and helpful I’ve ever encountered. Sad to leave, everything was amazing!”
  • Alexander
    United States of AmericaUnited States of America
    “It’s the W, exactly what you expect and love from a luxury hotel like this. Friendly staff, comfortable rooms, and even a beautiful view.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you have any rooms with balcony’s?
    We do, all of them are suites.
    Answered on February 25, 2021
  • Do you assist guest with covid test to get back to The US?
    Hello, yes we can assist you with the test , you can check all the information with our concierge at your check in. Regards
    Answered on March 23, 2021
  • is your spa and massages open
    Hello, Thank you for contacting us, Our Spa is open you just need to schedule an appointment because the access is restricted due to Covid 19. Regards.
    Answered on September 14, 2021
  • Is there a hair dryer? Electrical appliance require special plugs?
    We have one per room :)
    Asked about: Spectacular, Guest room, 1 King, City view • Answered on March 19, 2020
  • Hello, are the pool and gym facilities open at this time?
    Hello there! We actually do not have a pool, we only have a jacuzzi and it's currently closed along with the gym and wet areas. Let us know if you have any other questions about W Mexico City!
    Answered on February 4, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • National Auditorium
    0.1 miles
  • Lunario
    0.2 miles
  • Centro Cultural del Bosque
    0.3 miles
  • National Museum of Anthropology
    0.6 miles
  • Palacio de Hierro Shopping Mall
    0.7 miles
  • Casa del Lago
    0.7 miles
  • Chapultepec Attraction Park
    0.8 miles
  • Chapultepec Forest
    0.8 miles
  • Moliere Theatre
    0.8 miles
  • Spanish Hospital
    0.8 miles
Restaurants & cafes
  • Cafe/Bar Living Room Bar
    0 miles
Top attractions
  • Chapultepec Castle
    1 miles
  • Soumaya Museum
    1.1 miles
  • The Angel of Independence
    1.8 miles
  • Museo de Arte Popular
    3.2 miles
  • Museo de Memoria y Tolerancia
    3.4 miles
  • The Museum of Fine Arts
    3.5 miles
  • Palacio de Correos
    3.7 miles
  • Metropolitan Cathedral of Mexico City
    4.1 miles
  • Murales de Diego Rivera en la Secretaria de Educacion Publica
    4.2 miles
  • National Palace Mexico
    4.2 miles
Closest Airports
  • Benito Juarez International Airport
    7.3 miles
  • Lic. Adolfo Lopez Mateos International Airport
    24.9 miles
  • Hermanos Serdán International Airport
    56.8 miles
How to get to W Mexico City from Benito Juarez International Airport
    Private shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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Thanks! You'll receive an email as soon as the property answers your question.
Amenities of W Mexico City

Most popular amenities

Airport shuttle
Parking
WiFi
Fitness center
Pet friendly
Non-smoking rooms
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental (additional charge)
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the hotel rooms and costs USD 10 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs USD 9 per day.
  • Electric vehicle charging station
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Paid WiFi
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules W Mexico City takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express W Mexico City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Pets will be accommodated with an animal sleeping bed, and food and water bowl. Please contact the hotel for additional information.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.