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W Mexico City

Campos Eliseos 252, 11560 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.6/10! (score from 352 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
352 reviews

Awesome hotel, great art, excellent location in Polanco, delicious breakfast, very nice staff

Lily Mexico

Very convenient safe location. Lovely staff. Nice quality bathroom products. Great airport pick up and drop off service. Coffee machine. Comfortable bed.

Kaye Australia

Great location in a very nice, clean part of Mexico City. We went out each night and walked home from the restaurants and clubs we visited.

Vincent United States of America

A very well done, very comfortable hotel! Easy to do, easy to handle, incredible people and service, plus the location is out of this world … in the best part of CDMX; Polanco, Lincoln Park and Masaryk Avenue. My room was just amazing: Ultra full Mini-Bar, closet, sound system, very fast wi-fi, one-touch air conditioning, size, sink and WC just great, the view … wow.

Julio Colombia

Location was excellent, staff was attentive and professional. Restaurant was 5/5, drinks amazing!

Erika United States of America

Centrally located. In the concierge was a huge help

Jessie United States of America

The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday surprises and much more.

Raya United Arab Emirates

the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant

Ugo United States of America

Superb service, clean property, great food, perfect location.

Amit United States of America

very clean, great costumers service excellent room service with very reasonable price.

Luciano United States of America
8.4
Very Good
352 reviews
  • What guests loved the most:
  • “Awesome hotel, great art, excellent location in Polanco, delicious breakfast, very nice staff”
    Lily Lily Mexico Mexico
  • “Very convenient safe location. Lovely staff. Nice quality bathroom products. Great airport pick up and drop off service. Coffee machine. Comfortable bed.”
    Kaye Kaye Australia Australia
  • “Great location in a very nice, clean part of Mexico City. We went out each night and walked home from the restaurants and clubs we visited.”
    Vincent Vincent United States of America United States of America
  • “A very well done, very comfortable hotel! Easy to do, easy to handle, incredible people and service, plus the location is out of this world … in the best part of CDMX; Polanco, Lincoln Park and...”
    Julio Julio Colombia Colombia
  • “Location was excellent, staff was attentive and professional. Restaurant was 5/5, drinks amazing!”
    Erika Erika United States of America United States of America
  • “Centrally located. In the concierge was a huge help”
    Jessie Jessie United States of America United States of America
  • “The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday...”
    Raya Raya United Arab Emirates United Arab Emirates
  • “the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant”
    Ugo Ugo United States of America United States of America
  • “Superb service, clean property, great food, perfect location.”
    Amit Amit United States of America United States of America
  • “very clean, great costumers service excellent room service with very reasonable price.”
    Luciano Luciano United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money7.9
  • Location9.6
Pet friendly
Air conditioning
24-hour front desk
Non-smoking rooms
Safe
Baggage storage
Heating
Elevator
Parking on site
Facilities for disabled guests

Get the celebrity treatment with world-class service at W Mexico City

Located in the heart of downtown Mexico City, this luxury boutique hotel provides everything needed for an enjoyable stay and more. The hotel is centrally located and close to many popular attractions.

W Mexico City is located in the trendy Polanco neighborhood. Only moments from the hotel's front doors are art galleries, luxury boutiques, museums and a vibrant nightlife.

Guests can experience ultimate luxury and relaxation at the W Mexico City. Get refreshed with a massage from the full-service spa or take advantage of the hotel's Whatever/Whenever service, providing anything that can be imagined.

Guests can enjoy the hotel's fitness center and Living Room bar, a local hotspot that features a DJ.

Being in the city's financial district, the hotel is just steps away from Reforma Avenue, 1,950 feet from the National Auditorium and Lincoln Park. Chapultepec is just 0.6 mi away and Mexico's Anthropology Museum can be reached after a 15-minute stroll.

This is our guests' favorite part of Mexico City, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

W Mexico City has been welcoming Booking.com guests since Apr 30, 2010
 Hotel chain/brand: W Hotels

Show me more
Most popular amenities
WiFi
Airport shuttle
Private Parking
Fitness center
Non-smoking rooms
Spa
24-hour front desk
Room service
Bar

Property Highlights

Located in the best-rated area in Mexico City, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1722 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
7.9
Location
9.6
Select topics to read reviews:

See what guests loved the most:

  • Lily
    MexicoMexico
    “Awesome hotel, great art, excellent location in Polanco, delicious breakfast, very nice staff”
  • Kaye
    AustraliaAustralia
    “Very convenient safe location. Lovely staff. Nice quality bathroom products. Great airport pick up and drop off service. Coffee machine. Comfortable bed.”
  • Vincent
    United States of AmericaUnited States of America
    “Great location in a very nice, clean part of Mexico City. We went out each night and walked home from the restaurants and clubs we visited.”
  • Julio
    ColombiaColombia
    “A very well done, very comfortable hotel! Easy to do, easy to handle, incredible people and service, plus the location is out of this world … in the best part of CDMX; Polanco, Lincoln Park and Masaryk Avenue. My room was just amazing: Ultra full...”
  • E
    Erika
    United States of AmericaUnited States of America
    “Location was excellent, staff was attentive and professional. Restaurant was 5/5, drinks amazing!”
  • Jessie
    United States of AmericaUnited States of America
    “Centrally located. In the concierge was a huge help”
  • Raya
    United Arab EmiratesUnited Arab Emirates
    “The location is perfect, in the chicest neighborhood of CDMX. The staff is over the top helpful and was able to make our stay memorable with plenty of recommendations and bookings and birthday surprises and much more.”
  • Ugo
    United States of AmericaUnited States of America
    “the location. the breakfast food was quite tasty and presented a wide variety. all the staff were very pleasant”
  • A
    Amit
    United States of AmericaUnited States of America
    “Superb service, clean property, great food, perfect location.”
  • Luciano
    United States of AmericaUnited States of America
    “very clean, great costumers service excellent room service with very reasonable price.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hola! ¿Cómo están?, ¿cuál es el fee del estacionamiento por noche? Gracias :)
    Hola gracias por contactarnos. El estacionamiento tiene un costo de $90 mx para huespedes por noche. Que tenga una linda noche!
    Answered on 8 December 2021
  • Do you have any rooms with balcony’s?
    We do, all of them are suites.
    Answered on 25 February 2021
  • Do you assist guest with covid test to get back to The US?
    Hello, yes we can assist you with the test , you can check all the information with our concierge at your check in. Regards
    Answered on 23 March 2021
  • is your spa and massages open
    Hello, Thank you for contacting us, Our Spa is open you just need to schedule an appointment because the access is restricted due to Covid 19. Regards.
    Answered on 14 September 2021
  • Is there a hair dryer? Electrical appliance require special plugs?
    We have one per room :)
    Answered on 19 March 2020
  • Still looking?
Hotel area info *
Amenities of W Mexico City
Most popular amenities
WiFi
Airport shuttle
Private Parking
Fitness center
Non-smoking rooms
Spa
24-hour front desk
Room service
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and costs $10 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs $9 per day.
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

W Mexico City takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express W Mexico City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Pets will be accommodated with an animal sleeping bed, and food and water bowl. Please contact the hotel for additional information.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about W Mexico City

  • The prices at W Mexico City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • W Mexico City offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Bicycle rental

  • Room options at W Mexico City include:

    • Double

  • Check-in at W Mexico City is from 3:00 PM, and check-out is until 1:00 PM.

  • Guests staying at W Mexico City can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • W Mexico City is 3.7 miles from the center of Mexico City.