You might be eligible for a Genius discount at XscapeTulum. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Offering an outdoor pool, Xscape Tulum is located 1 km from Tulum main square and 5.2 km from Tulum Archeological Site. Free WiFi access is available in all areas. Each room here will provide you with air conditioning and a seating area. Featuring a bath or shower, private bathroom also comes with free toiletries. At Xscape Tulum you will find a 24-hours security, free parking and luggage storage. The hotel is 1.2 km from Tulum Bus station and 2.9 km from Tulum beaches. Cancún International Airport is about 120 minutes’ drive away.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.6
Location
8.1
Free WiFi
7.4
Select topics to read reviews:

Guests who stayed here loved

  • Issany
    Estonia Estonia
    The location, the general atmosphere, the staff was welcoming and helpful, and garden is beautiful. It looks better than on the picture. We felt very safe there. The rooms were spacious and comfortable.
  • Teresa
    Australia Australia
    The grounds were lovely, giving resort vibes. Comfortable bed, good pillow and good water pressure in the shower. There were several restaurants and an oxxo within a few minutes walk. Town Centre was only a 10 minute walk away. The resort had a...
  • Andreas
    Germany Germany
    The staff were incredibly friendly and always ready to assist, making us feel right at home. The rooms were spotless, reflecting excellent attention to cleanliness. Its central location was perfect, with key attractions just a short walk away. We...
  • Daniel
    Canada Canada
    Front desk was professional and accommodating with our request.
  • Katalin
    Hungary Hungary
    The staff is super friendly, they helped us a lot. The garden of the hotel is amazing with a lot of plants.
  • Marie
    Australia Australia
    The hotel is really nice. The pool and the ground are very clean and wonderful. The restaurant is good - breakfast a little too expensive but try the Tuna toast it’s delicious. The staff is really joyful and helpful. All an all a great place.
  • Stephanie
    Australia Australia
    Hotel and staff were wonderful. It was really close to restaurants and the centre of town. Basically the whole place was amazing.
  • Ken
    United Kingdom United Kingdom
    The staff were super friendly and spoke to me in English too, through Google translate sometimes, because my Spanish es muy malo. La habitacion es muy limpia y tranquilo. Clean rooms and comfy bed. Air conditioning great and little fridge...
  • Bence
    Hungary Hungary
    Super room, well equipped. Beautiful greenery and pool.
  • Olivia
    United Kingdom United Kingdom
    Everything! Great location, stunning grounds, beautiful and well maintained rooms / apartments, and super lovely staff :)

Hotel surroundings

Restaurants
1 restaurant on site

  • Casa Mia
    • Cuisine
      Italian • Mexican • Seafood • Steakhouse • Local • International • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Facilities of XscapeTulum
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site

Food & Drink

  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adult only
  • Pool/beach towels

Wellness

  • Spa lounge/relaxation area
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
XscapeTulum takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. That's about £157. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform XscapeTulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about XscapeTulum

  • Room options at XscapeTulum include:

    • Apartment
    • Studio
    • Double
    • Suite

  • XscapeTulum is 1,050 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at XscapeTulum is from 15:00, and check-out is until 12:00.

  • XscapeTulum offers the following activities / services (charges may apply):

    • Massage
    • Snorkelling
    • Walking tours
    • Bicycle rental
    • Happy hour
    • Horse riding
    • Swimming Pool
    • Spa lounge/relaxation area
    • Bike tours
    • Tour or class about local culture

  • The prices at XscapeTulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • XscapeTulum has 1 restaurant:

    • Casa Mia