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Hotel
XscapeTulum
Hotel
Av Kukulkan sur entre calle Xel-ha y Sac-beh, Tulum City Centre, 77780 Tulum, Mexico – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
beautiful hotel, super comfortable rooms, great location, tasty and interesting food at the hotel restaurant, and spectacularly warm and helpful people!
Angela
United States of America
United States of Americaperfect location between Tulon centro and Tulum Beach. Staff very helpfull and ready to assist you
Freddy
United States of America
United States of AmericaThe property is really nice and you can see the workers doing maintenance work to upkeep it every day. Our favorite part of the property was the restaurant. The food was delicious and reasonably priced.
Isabel
United States of America
United States of Americastaff was amazing, property had a lot of thoughtful details! The whole vibe was on point
Evelyn
United States of America
United States of America- Beatifull hôtel like on the pictures - nice swimming pool - beautiful garden - Good restaurant
Sébastien
Belgium
BelgiumThe staff was so nice. Everyone is so helpful and accommodating. I’d definitely stay here again and recommend. The only thing missing was TV
Melanie
United States of America
United States of AmericaEvery staff member I interacted with at XscapeTulum was friendly, helpful, and very professional! My room was clean with a minibar fridge and I particularly loved the private patio. The on-site restaurant was nice; so was the pool. I loved the beautiful grounds with lots of trees and plants and the birds flying around and singing! XscapeTulum's location was good for visiting Tulum Centro. They organize trips which was so convenient for me.
Kui
United States of America
United States of AmericaWifi worked for the most part and the staff was really friendly
Daniel
United States of America
United States of AmericaI felt very comfortable in my room, which was like a one bedroom apt. Even though I was on the ground floor, I still felt safe. I had great private patio which was a few feet from everyone at the pool. I have never stayed anywhere with such friendly staff. No matter what I requested, every member of the staff bent over backwards to help out
Robyn
United States of America
United States of Americawe loved this property, staff were very welcoming and spoke good English, always willing to help and assist with recommendations. the restaurant staff were amazing and the food delicious; perfect oasis in the heart of down town, close to everything! we stayed in the penthouse, worth every penny! thank you for making our stay so special.
Amanda
Australia
Australia8.7
Excellent
1,892 reviews
- What guests loved the most:
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Angela
United States of America
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Freddy
United States of America
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Isabel
United States of America
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Evelyn
United States of America
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Sébastien
Belgium
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Melanie
United States of America
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Kui
United States of America
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Daniel
United States of America
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Robyn
United States of America
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Amanda
Australia
Categories:
Room Type
Sleeps
4 reasons to choose XscapeTulum
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Pool
Select topics to read reviews:
See what guests loved the most:
Angela
United States of America“beautiful hotel, super comfortable rooms, great location, tasty and interesting food at the hotel restaurant, and spectacularly warm and helpful people!”- FreddyUnited States of America“perfect location between Tulon centro and Tulum Beach. Staff very helpfull and ready to assist you”
IsabelUnited States of America“The property is really nice and you can see the workers doing maintenance work to upkeep it every day. Our favorite part of the property was the restaurant. The food was delicious and reasonably priced.”- EvelynUnited States of America“staff was amazing, property had a lot of thoughtful details! The whole vibe was on point”
Sébastien
Belgium“- Beatifull hôtel like on the pictures - nice swimming pool - beautiful garden - Good restaurant”
MelanieUnited States of America“The staff was so nice. Everyone is so helpful and accommodating. I’d definitely stay here again and recommend. The only thing missing was TV”
KuiUnited States of America“Every staff member I interacted with at XscapeTulum was friendly, helpful, and very professional! My room was clean with a minibar fridge and I particularly loved the private patio. The on-site restaurant was nice; so was the pool. I loved the...”- DDanielUnited States of America“Wifi worked for the most part and the staff was really friendly”
RobynUnited States of America“I felt very comfortable in my room, which was like a one bedroom apt. Even though I was on the ground floor, I still felt safe. I had great private patio which was a few feet from everyone at the pool. I have never stayed anywhere with such friendly...”- Amanda
Australia“we loved this property, staff were very welcoming and spoke good English, always willing to help and assist with recommendations. the restaurant staff were amazing and the food delicious; perfect oasis in the heart of down town, close to everything!...”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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Hello, is breakfast included in the price? If not, how much does it cost? Thanks,Dear, I would like to mention that breakfast is not included, but the prices of the restaurant in the hotel are super accessible (Between $100 and $200 Mexican pesos for a Good breakfast) the food is really good and great portions! We hope this information is helpful, Best regards, Leandro Martinazioli Xscape TulumAnswered on February 29, 2020
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Would I need a car to stay here?The hotel is located towards the end of the town and is close to many restaurants and bars; you don´t need a car to enjoy your stay! You can always rent a bike on the property, take a cab or walk into town. For the beach I would suggest a bike.Answered on December 28, 2020
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Can you guys get us a shuttle/ or taxi back to the airport to Cancun Airport when we leave your hotel ?Yes, of course! We have private transportation and/or taxis available. We can also help with bike or scooter rentals during your stay.Answered on March 16, 2021
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how's the WiFi?Thank you for reaching out to us. The WiFi works stable enough for most work & leisure related activities; you can always check the stability prior to check-in upon arrival :)Asked about: Deluxe Queen Studio • Answered on January 29, 2021
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Hello, Is there kitchens included inside the rooms? A stove?Hello, if you reserve apartment with patio or balcony // apartment with garden view// studio with pool view, you will have a full kitchenAnswered on March 7, 2021
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What's nearby
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Tulum Bus station0.5 miles
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Parque Nacional Tulum2.3 miles
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Bus station Tulum Ruins2.4 miles
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Tulum Archeological Site2.7 miles
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Ziggys3.6 miles
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Cesiak5.8 miles
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Sian Ka´an Biosphere Reserve8 miles
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Cenote Dos Ojos9.1 miles
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Xel Ha10.6 miles
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Xcacel-Xcacelito11.8 miles
Restaurants & cafes
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Restaurant don cafeto0.9 miles
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Cafe/Bar batey mojito & guarapo bar1.2 miles
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Restaurant sale e pepe1.9 miles
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Restaurant manglar pizzeria0.3 miles
Beaches in the Neighborhood
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Las Palmas Beach2.3 miles
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South Tulum Beach2.3 miles
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Paraíso Beach2.5 miles
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Playa Pescadores2.6 miles
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Playa Santa Fe2.6 miles
Closest Airports
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Cozumel International Airport40.8 miles
How to get to XscapeTulum from Cancún International Airport
Private shuttle
Free parking is available.
*
All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site
Restaurant
Food: Belgian, Italian, Mexican, International
Open for: Breakfast, Brunch, Lunch, Dinner
Amenities of XscapeTulum
Great facilities! Review score, 8.8
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Transportation
Front Desk Services
Entertainment & Family Services
Cleaning Services
Safety & security
General
Outdoor swimming pool
Spa
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
XscapeTulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform XscapeTulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Restaurant is closed from Fri, Nov 08, 2019 until Sun, Dec 08, 2019
FAQs about XscapeTulum
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Check-in at XscapeTulum is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at XscapeTulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at XscapeTulum include:
- Apartment
- Studio
- Double
- Suite
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XscapeTulum has 1 restaurant:
- Restaurant
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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From the nearest airport, you can get to XscapeTulum by:
- Airport shuttle (arranged by property) 2h 10min
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XscapeTulum is 3,100 feet from the center of Tulum.
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XscapeTulum offers the following activities/services (charges may apply):
- Massage
- Snorkeling
- Walking tours
- Spa lounge/Relaxation area
- Happy hour
- Horseback riding
- Swimming pool
- Bike tours
- Tour or class about local culture
