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Located on a beautiful beach within Tulum National Park, Zamas Hotel offers an open-air restaurant, 24-hour reception and free Wi-Fi. The colorful thatched cabins have balconies overlooking the tropical gardens or the sea. Each bright cabin offers stylish décor with charming rustic touches. Mosquito nets and fans are provided, and all cabins have a private bathroom. You can relax in a hammock on the balcony. Massages and beauty treatments can be booked at Zamas Hotel’s reception. Staff can also arrange local excursions or airport transfers at an extra cost. The Mayan ruins of Tulum are just 4.5 km from Zamas Hotel, while the Sian Ka’an Biosphere Reserve is 6 km away. Cancun Airport is a 90-minute drive from the hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Zamas Hotel has been welcoming Booking.com guests since 30 Mar 2012.

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 single beds
and
1 double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
2 extra-large double beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
and
1 large double bed
1 single bed
and
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.8
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Craig
    United KingdomUnited Kingdom
    Good hotel in the Tulum Hotel Zone. Hotel is right on the beach. We stayed in a Cabana which was right on the beach and next to the sea. Can literally hear the waves on a night. Room has a big bed, shower and Wi-Fi. No fridge in room. The hotel...
  • Sandrine
    United KingdomUnited Kingdom
    the spacious room, the balcony, the pool, the sea view, the air con, the security
  • Robert
    GermanyGermany
    We booked the jungle room but got an upgrade to one of the upstairs bungalows for free. The bungalow was spacey, with a nice view and compfy beds. The staff was always friendly and even provided a small fridge since the bungalow lacked one. The...
  • Imogen
    United KingdomUnited Kingdom
    We had a jungle room and it was very secluded, quiet and beautiful. We had two hammocks on the balcony and a sea view. Located on the other side of the road from the beach so you still heard the waves but didn’t get the seaweed smell
  • Karen
    United KingdomUnited Kingdom
    Beautiful setting on the beach, lovely friendly staff pool was great.
  • Carolyn
    JapanJapan
    Friendly staff, great room, lovely facilities, perfect views, incredibly relaxing, easy to make plans for the day, just what we needed!
  • Merran
    AustraliaAustralia
    the hotel was right on the beach . The restaurant was on the sand and the food was fabulous. Staff were very helpful , very friendly and always on hand
  • Edward
    United KingdomUnited Kingdom
    We loved everything about the Zamas Hotel. We had a first floor bungalow and it was perfect, clean, spacious. We loved the hammock on the balcony, the restaurant was lovely and we loved happy hour!
  • Ruxy
    United StatesUnited States
    The staff is very friendly, kind and helpful. The setting is beautiful. The terrace where you can chill or have meals and drinks is delightful. The bungalows/cabins have a charming, rustic look and you get all the comfort too: great beds, pillows,...
  • Lauren
    United KingdomUnited Kingdom
    What an absolutely wonderful welcome every day of our holiday! The staff were so friendly and helpful at all times. We loved the location, right on the beach, where we enjoyed many a delicious margarita. Our room was not only immaculately clean,...
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there lighting outside the on the beach rooms?

    Hello! Thank you for your question. Every room has a turtle-safe porch light (meaning it's a diffuse colored or soft light designed to provide visibil..
    Answered on 20 November 2020
  • Do you have options for COVID testing (to return to US) or can make arrangements for them? Also, what would be the options and their cost?

    Hola! Yes, we are offering COVID-19 testing onsite, as well as resources for testing facilities in the area and at the airport. The cost varies from $..
    Answered on 5 February 2021
  • Does room have doors? It looks open. Also, a picture shows barrier from hotel to beach:oven. How does person get from hotel to oven? What’s beach like..

    Hola! All our rooms have doors and there is no barrier impeding access to the beach. 5 of the rooms are located on the beach, the rest have access to ..
    Answered on 10 September 2019
  • Do you have air conditioning?

    Hola! Thank you for your inquiry. Yes, all of our rooms have A/C. We hope to see you soon!
    Answered on 24 September 2020
  • hi, how much is a cost of cancun AirPort transfer to hotel for family of 4?

    Hola,Thanks for your inquiry. We're delighted to hear from you! We work with an independent transport company and currently the rates are approximatel..
    Answered on 22 February 2023
  • Hello, what is the length of the single bed in jungle room? We are 3 grown adults, we are afraid that it is going to be too short

    Hola! Thank you for your inquiry. Our single beds are 38x75 inches or 96.5x190 centimeters. We hope this will be comfortable for you. Warmest regar..
    Answered on 4 June 2021
  • Still looking?

Hotel surroundings *

Restaurants
1 restaurant on site

  • The Restaurant at Zamas
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Zamas Hotel
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Games room
  • Fishing
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
Entertainment and family services
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Packed lunches
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Zamas Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Discover American Express Cash is not accepted Zamas Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Zamas Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Zamas Hotel

  • Zamas Hotel has 1 restaurant:

    • The Restaurant at Zamas

  • Check-in at Zamas Hotel is from 15:00, and check-out is until 12:00.

  • Room options at Zamas Hotel include:

    • Quadruple
    • Double
    • Bungalow
    • Family

  • Zamas Hotel is 2.6 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Zamas Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Zamas Hotel offers the following activities / services (charges may apply):

    • Massage
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Beachfront
    • Evening entertainment
    • Beauty Services
    • Happy hour
    • Beach
    • Personal trainer
    • Facial treatments
    • Live music/performance
    • Swimming Pool
    • Live sport events (broadcast)
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Private beach area
    • Spa/wellness packages
    • Couples massage
    • Full body massage
    • Fitness
    • Yoga classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.