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Located on a beautiful beach within Tulum National Park, Zamas Hotel offers an open-air restaurant, 24-hour reception and free Wi-Fi. The colorful thatched cabins have balconies overlooking the tropical gardens or the sea. Each bright cabin offers stylish décor with charming rustic touches. Mosquito nets and fans are provided, and all cabins have a private bathroom. You can relax in a hammock on the balcony. Massages and beauty treatments can be booked at Zamas Hotel’s reception. Staff can also arrange local excursions or airport transfers at an extra cost. The Mayan ruins of Tulum are just 2.8 mi from Zamas Hotel, while the Sian Ka’an Biosphere Reserve is 3.7 mi away. Cancun Airport is a 90-minute drive from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 full bed
1 twin bed
and
1 king bed
2 twin beds
and
1 king bed
and
1 queen bed
1 twin bed
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
8.7
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Keith
    United States of America United States of America
    Everything! Beautiful location, great restaurant, terrific service. The staff was helpful and the beach / pool were beautiful. We'll certainly be visiting again.
  • Barbara
    United States of America United States of America
    My 89yo mom said "take me somewhere warm" and off we went to Zamas. The entire experience was wonderful. Great communication. Helped us book transportation from Cancun Airport, booked us (fantastic) massages that we had right on our beachfront...
  • Deborah
    United States of America United States of America
    Staying at Zamas is like a warm family reunion for me. I hadn't been in almost 7 years, but to my delight it was as welcoming and gloriously scenic as ever. The staff is particularly embracing and that view, while you sit having a very delicious...

Hotel area info

Restaurants
1 Restaurant On Site

  • The Restaurant at Zamas
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Zamas Hotel
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Game room
  • Fishing
    Additional charge
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Packed lunches
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Zamas Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover American Express Cash is not accepted Zamas Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Zamas Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Zamas Hotel

  • Room options at Zamas Hotel include:

    • Quad
    • Double
    • Bungalow
    • Family

  • Zamas Hotel has 1 restaurant:

    • The Restaurant at Zamas

  • Check-in at Zamas Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Zamas Hotel offers the following activities/services (charges may apply):

    • Massage
    • Game room
    • Snorkeling
    • Diving
    • Fishing
    • Beachfront
    • Evening entertainment
    • Beauty services
    • Happy hour
    • Beach
    • Personal trainer
    • Facial treatments
    • Live music/Performance
    • Swimming pool
    • Live sports events (broadcast)
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Private beach area
    • Spa/Wellness packages
    • Couples' massage
    • Full-body massage
    • Fitness
    • Yoga classes

  • Zamas Hotel is 2.6 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Zamas Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.