Hotel Zamas Hotel

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Km 5 Carretera Tulum Boca-Paila, 77780 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.8
Excellent
487 reviews

Staff were friendly, helpful and fun! Our room was clean and had gorgeous views. We loved the beach bar and restaurant. Perfect spot to relax on the beach and easy access to everywhere we wanted to go.

Amy United Kingdom

excellent location, great beachfront rooms, great views, great low key restaurant and bar. much quieter than the typical spot along the hotel zone. centrally located with easy access to the city, public beaches/ruins, and the south hotel zone. we rented a bike nearby and used that for our mode of transportation once in tulum!

Jonathan United States of America

love this place! super comfy and private room. such a gem. Staff is so friendly and the food is delicious . I will come back again and again. Daniel and Ileana at reception are outstanding . 5 stars from me.

Alexandra United States of America

The staff was amazing and so helpful with getting around Tulum and helping us book airport travel and excursions. Our “room” was perfect for 5 and was basically our own apartment with balcony and hammocks. The restaurant had the best breakfast and we felt very safe when we came back to the room at night since they had security at the gate. The AC worked very well and the safe was handy for our belongings.

Jennifer United States of America

the staff went above and beyond, very friendly and helpful from the front desk to housekeeping to the restaurant staff. The beach is in a nice central location

Elise Canada

Quiet, clean room. Nice pool. Very friendly and helpful staff.

Diane United States of America

Good corner of Paradise. Nice place trighg in the beach. Great room and tropica space outside.

Sara United States of America

Delicious food and great location. The only drawback was the room was a little small and was hardly room to move around at all. Other than that, everything was awesome!

Aurelia United States of America

Overall, we loved Zamas. The staff is wonderful and attentive, and the atmosphere is very chill and relaxing. We stayed in a beachfront room, and it was wonderful to just open the door in the morning and see the blue water right there. It's a small place and it attracts an international crowd who is looking to relax. If you're not into the Tulum party scene and just want a chill place to crash for a few days, Zamas is near perfect.

Ran United States of America

Great staff - very friendly and helpful Nice oceanfront restaurant - good for lunch or drinks Very large room with nice Tulum style shower and bathroom Great balcony with great ocean views - however across a busy highway Location is a bit far from the main hotel/restaurant zone so taxis cost a lot

Stanleez United States of America
8.8
Excellent
487 reviews
  • What guests loved the most:
  • “Staff were friendly, helpful and fun! Our room was clean and had gorgeous views. We loved the beach bar and restaurant.”
    Amy Amy United Kingdom United Kingdom
  • “excellent location, great beachfront rooms, great views, great low key restaurant and bar. much quieter than the typical spot along the hotel zone.”
    Jonathan Jonathan United States of America United States of America
  • “love this place! super comfy and private room. such a gem. Staff is so friendly and the food is delicious . I will come back again and again. Daniel and Ileana at reception are outstanding .”
    Alexandra Alexandra United States of America United States of America
  • “The staff was amazing and so helpful with getting around Tulum and helping us book airport travel and excursions.”
    Jennifer Jennifer United States of America United States of America
  • “the staff went above and beyond, very friendly and helpful from the front desk to housekeeping to the restaurant staff. The beach is in a nice central location”
    Elise Elise Canada Canada
  • “Quiet, clean room. Nice pool. Very friendly and helpful staff.”
    Diane Diane United States of America United States of America
  • “Good corner of Paradise. Nice place trighg in the beach. Great room and tropica space outside.”
    Sara Sara United States of America United States of America
  • “Delicious food and great location. The only drawback was the room was a little small and was hardly room to move around at all. Other than that, everything was awesome!”
    Aurelia Aurelia United States of America United States of America
  • “Overall, we loved Zamas. The staff is wonderful and attentive, and the atmosphere is very chill and relaxing.”
    Ran Ran United States of America United States of America
  • “Great staff - very friendly and helpful Nice oceanfront restaurant - good for lunch or drinks Very large room with nice Tulum style shower and bathroom Great balcony with great ocean views - however...”
    Stanleez Stanleez United States of America United States of America

Categories:

  • Staff9.6
  • Facilities8.7
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.3
  • Location8.7
  • Free WiFi8.1

You're eligible for a Genius discount at Zamas Hotel! To save at this property, all you have to do is sign in.

Located on a beautiful beach within Tulum National Park, Zamas Hotel offers an open-air restaurant, 24-hour reception and free Wi-Fi. The colorful thatched cabins have balconies overlooking the tropical gardens or the sea. Each bright cabin offers stylish décor with charming rustic touches. Mosquito nets and fans are provided, and all cabins have a private bathroom. You can relax in a hammock on the balcony. Massages and beauty treatments can be booked at Zamas Hotel’s reception. Staff can also arrange local excursions or airport transfers at an extra cost. The Mayan ruins of Tulum are just 2.8 mi from Zamas Hotel, while the Sian Ka’an Biosphere Reserve is 3.7 mi away. Cancun Airport is a 90-minute drive from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Zamas Hotel has been welcoming Booking.com guests since Mar 30, 2012

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Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Saved to 8997 lists

Availability

When would you like to stay at Zamas Hotel?

Check-in date
Check-out date
 
Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 4. Max children: 3
Jungle Room
  • 2 twin beds and
  • 1 full bed
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Max adults: 4. Max children: 3
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Max adults: 3. Max children: 2
Classic Room - Beach Front
  • 1 twin bed and
  • 1 king bed
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Max adults: 5. Max children: 4
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Max adults: 2. Max children: 1
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Max adults: 6. Max children: 4
Family Room with Garden View
  • 2 twin beds and
  • 1 king bed and
  • 1 queen bed
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Zamas Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 487 reviews
Read all reviews
Categories:
  • Staff9.6
  • Facilities8.7
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.3
  • Location8.7
  • Free WiFi8.1

Select topics to read reviews:

See what guests loved the most:

  • Amy United Kingdom

    “Staff were friendly, helpful and fun! Our room was clean and had gorgeous views. We loved the beach bar and restaurant. Perfect spot to relax on the beach and easy access to everywhere we wanted to go.”

  • Jonathan United States of America

    “excellent location, great beachfront rooms, great views, great low key restaurant and bar. much quieter than the typical spot along the hotel zone. centrally located with easy access to the city, public beaches/ruins, and the south hotel zone. we rented a bike nearby and used that for our mode of transportation once in tulum!”

  • Alexandra United States of America

    “love this place! super comfy and private room. such a gem. Staff is so friendly and the food is delicious . I will come back again and again. Daniel and Ileana at reception are outstanding . 5 stars from me.”

  • Jennifer United States of America

    “The staff was amazing and so helpful with getting around Tulum and helping us book airport travel and excursions. Our “room” was perfect for 5 and was basically our own apartment with balcony and hammocks. The restaurant had the best breakfast and we felt very safe when we came back to the room at night since they had security at the gate. The AC worked very well and the safe was handy for our belongings.”

  • Elise Canada

    “the staff went above and beyond, very friendly and helpful from the front desk to housekeeping to the restaurant staff. The beach is in a nice central location”

  • Diane United States of America

    “Quiet, clean room. Nice pool. Very friendly and helpful staff.”

  • Sara United States of America

    “Good corner of Paradise. Nice place trighg in the beach. Great room and tropica space outside.”

  • Aurelia United States of America

    “Delicious food and great location. The only drawback was the room was a little small and was hardly room to move around at all. Other than that, everything was awesome!”

  • Ran United States of America

    “Overall, we loved Zamas. The staff is wonderful and attentive, and the atmosphere is very chill and relaxing. We stayed in a beachfront room, and it was wonderful to just open the door in the morning and see the blue water right there. It's a small place and it attracts an international crowd who is looking to relax. If you're not into the Tulum party scene and just want a chill place to crash for a few days, Zamas is near perfect.”

  • Stanleez United States of America

    “Great staff - very friendly and helpful Nice oceanfront restaurant - good for lunch or drinks Very large room with nice Tulum style shower and bathroom Great balcony with great ocean views - however across a busy highway Location is a bit far from the main hotel/restaurant zone so taxis cost a lot”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Zamas Hotel

Welcoming Booking.com guests since Mar 30, 2012

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there lighting outside the on the beach rooms?

    Hello! Thank you for your question. Every room has a turtle-safe porch light (meaning it's a diffuse colored or soft light designed to provide visibility but not attract baby turtles away from the sea). Hope this helps!

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    Asked about: Bungalow - Beach Front • Answered on November 20, 2020
  • Do you have options for COVID testing (to return to US) or can make arrangements for them? Also, what would be the options and their cost?

    Hola! Yes, we are offering COVID-19 testing onsite, as well as resources for testing facilities in the area and at the airport. The cost varies from $20 - $200 US depending on your selected service. Gracias!

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    Answered on February 5, 2021
  • Does room have doors? It looks open. Also, a picture shows barrier from hotel to beach:oven. How does person get from hotel to oven? What’s beach like there? Water? Seeweed?

    Hola! All our rooms have doors and there is no barrier impeding access to the beach. 5 of the rooms are located on the beach, the rest have access to the beach just by walking out your door! We love our beach: it's a little cove on the Caribbean Sea, with coral and a sandy bottom area to swim.

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    Asked about: Classic Room with Ocean View - Upper Floor • Answered on September 10, 2019
  • Do you have air conditioning?

    Hola! Thank you for your inquiry. Yes, all of our rooms have A/C. We hope to see you soon!

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    Answered on September 24, 2020
  • Hello, what is the length of the single bed in jungle room? We are 3 grown adults, we are afraid that it is going to be too short

    Hola! Thank you for your inquiry. Our single beds are 38x75 inches or 96.5x190 centimeters. We hope this will be comfortable for you. Warmest regards from Zamas Hotel.

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    Answered on June 4, 2021
  • Is the water calm and nice for kids to swim? Do you e cross the street. Is there transportation from the airport? How far to food?

    Hola! The ocean depends on the currents - some days it's calm and sometimes there are waves. Some rooms are beachside and some are jungle side. We offer airport transportation. Our restaurant is open 8am - 7pm and there are many restaurants nearby!

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    Asked about: Classic Room with Ocean View - Upper Floor • Answered on January 25, 2021
  • What room would I need to book to make sure we have a bungalow on the beach?

    Hola! Thank you for your inquiry. Our beachfront rooms are called Bungalow - Beach Front and Classic Room - Beach Front on Booking. See you soon!

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    Answered on September 24, 2020
  • Is there a safe in the room?

    Thank you for your message. All of our rooms have laptop-size safes. Your security is a top priority for us.

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    Asked about: Jungle Room • Answered on October 17, 2019
  • Hi. What are the hours of availability for the pool? Thanks

    Hola! Thank you for your inquiry. The pool hours for guests are 9am to 9pm. We look forward to your visit!

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    Answered on September 24, 2020
  • Hola! The beach bungalow's, do they have 1 or 2 hammocks?

    Hello! Our Beachfront rooms have 2 hammocks, and our Beachfront Bungalow rooms have 1 hammock. Gracias!

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    Asked about: Bungalow - Beach Front • Answered on February 8, 2021
  • Do you offer room service. Are there TVs in the room. Are there hair dryers in the rooms. Are there electrical outlets in the rooms. And does the spa do hair appointments. I am booking for 2 weeks in May. Thank you

    We have room service during the house of 8 am - 9 pm. We do not have televisions in the room. We have hair dryers available and electrical outlets in the rooms. We offer in-room spa services including massages and hair appointments.

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    Answered on March 24, 2021
  • Hi, are there bicycles to hire nearby and if so how much are they? Thank you!

    Hola! There are several places nearby with bike rentals. Right now, rates are approximately $170 pesos per day. Gracias!

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    Answered on February 18, 2021
  • I am trying to book "classic room- beachfront" from Feb 24-27th and it's showing me price of $772, but when I try to confirm, it it showing $877 (before fees). Could you please confirm what is true charge as I trying to book a place soon. Gracias!

    Hola! Thanks for your message. Without knowing the specifics of your reservation, it's hard to know what rates you're seeing. Feel free to get in touch with us directly at Zamas for booking help! Gracias!

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    Answered on February 4, 2021
  • I'm planning to reserve the family room but it only fits 6 adults. My 7 friends are pretty small so is it possible to squeeze into the family room and pay for one extra person?

    Hola! When you're ready to book your stay, please get in touch with us directly at the hotel so we can discuss the best option for your group. Sometimes we can add an individual bed to a room if there is space available.

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    Answered on November 27, 2021
  • When is the best time to visit your property for the perfect beach holiday?

    The best time to visit Zamas is really up to you. High season is December to April, during which the weather is coolest (mid 70s F) but the area is busiest. In the low season, especially September & October, it can be much warmer, but there are fewer travelers and we often get a couple weeks of bonanza (flat, clear blue seas). I'd say if you want a mix of both, the best time to visit is April/May or November/December. But really, anytime there are wonderful things to do in Tulum!

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    Answered on September 10, 2019
  • What is your WiFi speed in mbps?

    Hi there! Our property has WiFi 150 mbps throughout. In practice that is usually around 95 mbps. I hope this helps!

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    Answered on September 7, 2021
  • Hello - where is the restaurant - by the beach or in the jungle area?

    Hola! Our restaurant is located overlooking the sea on the beach side. Gracias!

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    Answered on October 10, 2021
  • Does this room have air conditioning? It says it does at the top but I don’t see it in the pictures.

    Hola! Thank you for your message. All of our rooms have air conditioning :)

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    Asked about: Bungalow - Beach Front • Answered on October 18, 2020
  • Where is the classic room with ocean view located? Will we still have beach access? Is the beach swim-able? How easy is it to access other sites around tulum from this hotel?

    The Classic Room with Ocean View is located on the jungle side near the pool. And yes, all guests have access to the beach and use of beach palapas. The beach has some sandy areas and some coral areas. We are very centrally located on Tulum beach.

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    Answered on October 19, 2021
  • Aloha! To confirm check-in is at 3pm and checkout is at 12pm? Thank you!!

    Hola! Thank you for your reservation with Zamas Hotel. Yes, check-in at 3 p.m. and check-out at 12 p.m. We look forward to your stay.

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    Answered on March 24, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Parque Nacional Tulum
    0.5 miles
  • Ziggys
    1.5 miles
  • Tulum Bus station
    2.7 miles
  • Tulum Archeological Site
    2.9 miles
  • Bus station Tulum Ruins
    3.1 miles
  • Cesiak
    3.9 miles
  • Sian Ka´an Biosphere Reserve
    6.1 miles
  • Cenote Dos Ojos
    10.6 miles
  • Xel Ha
    11.4 miles
Restaurants & cafes
  • Restaurant Mina
    0.1 miles
  • Cafe/Bar Tunich
    0.1 miles
Natural Beauty
  • Ocean/Sea Caribbean Sea
    0 miles
Beaches in the Neighborhood
  • South Tulum Beach
    100 feet
  • Las Palmas Beach
    1.6 miles
  • Paraíso Beach
    2.1 miles
  • Playa Pescadores
    2.3 miles
  • Playa Santa Fe
    2.5 miles
Closest Airports
  • Cozumel International Airport
    40.7 miles
How to get to Zamas Hotel from Cancún International Airport
    Taxi
    Private shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Zamas Hotel

Most popular amenities

1 swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour Additional charge
  • Movie nights
  • Beach
  • Evening entertainment
  • Snorkeling Additional charge
  • Diving Additional charge
  • Library
  • Game room
  • Fishing Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Grocery deliveries Additional charge
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full-body massage Additional charge
  • Couples' massage Additional charge
  • Spa/Wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Zamas Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover American Express Zamas Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Zamas Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Zamas Hotel

  • Zamas Hotel is 2.6 miles from the center of Tulum.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Zamas Hotel (subject to availability):

    • Parking on site
    • Parking
    • Parking garage
    • Free parking

  • Zamas Hotel offers the following activities/services (charges may apply):

    • Massage
    • Game room
    • Snorkeling
    • Library
    • Diving
    • Fishing
    • Beachfront
    • Evening entertainment
    • Beach
    • Movie nights
    • Beauty services
    • Personal trainer
    • Facial treatments
    • Live music/Performance
    • Waxing services
    • Happy hour
    • Makeup services
    • Live sports events (broadcast)
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Private beach area
    • Spa/Wellness packages
    • Couples' massage
    • Full-body massage
    • Fitness
    • Yoga classes

  • Room options at Zamas Hotel include:

    • Quad
    • Double
    • Bungalow
    • Family

  • Check-in at Zamas Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Zamas Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Zamas Hotel by:

    • Taxi 1h 30min
    • Airport shuttle (arranged by property) 1h 30min