Hello! Thank you for your question. Every room has a turtle-safe porch light (meaning it's a diffuse colored or soft light designed to provide visibility but not attract baby turtles away from the sea). Hope this helps!

Hola! Yes, we are offering COVID-19 testing onsite, as well as resources for testing facilities in the area and at the airport. The cost varies from $20 - $200 US depending on your selected service. Gracias!

Hola! All our rooms have doors and there is no barrier impeding access to the beach. 5 of the rooms are located on the beach, the rest have access to the beach just by walking out your door! We love our beach: it's a little cove on the Caribbean Sea, with coral and a sandy bottom area to swim.

Hola! Thank you for your inquiry. Yes, all of our rooms have A/C. We hope to see you soon!

Hola! Thank you for your inquiry. Our single beds are 38x75 inches or 96.5x190 centimeters. We hope this will be comfortable for you. Warmest regards from Zamas Hotel.

Hola! The ocean depends on the currents - some days it's calm and sometimes there are waves. Some rooms are beachside and some are jungle side. We offer airport transportation. Our restaurant is open 8am - 7pm and there are many restaurants nearby!

Hola! Thank you for your inquiry. Our beachfront rooms are called Bungalow - Beach Front and Classic Room - Beach Front on Booking. See you soon!

Thank you for your message. All of our rooms have laptop-size safes. Your security is a top priority for us.

Hola! Thank you for your inquiry. The pool hours for guests are 9am to 9pm. We look forward to your visit!

Hello! Our Beachfront rooms have 2 hammocks, and our Beachfront Bungalow rooms have 1 hammock. Gracias!

We have room service during the house of 8 am - 9 pm. We do not have televisions in the room. We have hair dryers available and electrical outlets in the rooms. We offer in-room spa services including massages and hair appointments.

Hola! There are several places nearby with bike rentals. Right now, rates are approximately $170 pesos per day. Gracias!

Hola! Thanks for your message. Without knowing the specifics of your reservation, it's hard to know what rates you're seeing. Feel free to get in touch with us directly at Zamas for booking help! Gracias!

Thanks for your message. The sargassum blooms year-round, often more frequently in the summer months. We rake our beach daily and have a lovely pool onsite for our guests. Gracias!

Hola! When you're ready to book your stay, please get in touch with us directly at the hotel so we can discuss the best option for your group. Sometimes we can add an individual bed to a room if there is space available.

The best time to visit Zamas is really up to you. High season is December to April, during which the weather is coolest (mid 70s F) but the area is busiest. In the low season, especially September & October, it can be much warmer, but there are fewer travelers and we often get a couple weeks of bonanza (flat, clear blue seas). I'd say if you want a mix of both, the best time to visit is April/May or November/December. But really, anytime there are wonderful things to do in Tulum!

Hi there! Our property has WiFi 150 mbps throughout. In practice that is usually around 95 mbps. I hope this helps!

Hola! Our restaurant is located overlooking the sea on the beach side. Gracias!

Hola! Thank you for your message. All of our rooms have air conditioning :)

The Classic Room with Ocean View is located on the jungle side near the pool. And yes, all guests have access to the beach and use of beach palapas. The beach has some sandy areas and some coral areas. We are very centrally located on Tulum beach.