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Located on a beautiful beach within Tulum National Park, Zamas Hotel offers an open-air restaurant, 24-hour reception and free Wi-Fi. The colorful thatched cabins have balconies overlooking the tropical gardens or the sea. Each bright cabin offers stylish décor with charming rustic touches. Mosquito nets and fans are provided, and all cabins have a private bathroom. You can relax in a hammock on the balcony. Massages and beauty treatments can be booked at Zamas Hotel’s reception. Staff can also arrange local excursions or airport transfers at an extra cost. The Mayan ruins of Tulum are just 2.8 mi from Zamas Hotel, while the Sian Ka’an Biosphere Reserve is 3.7 mi away. Cancun Airport is a 90-minute drive from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Zamas Hotel has been welcoming Booking.com guests since Mar 30, 2012

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
and
1 full bed
1 twin bed
and
1 king bed
2 twin beds
and
1 king bed
and
1 queen bed
1 twin bed
and
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there lighting outside the on the beach rooms?
    Hello! Thank you for your question. Every room has a turtle-safe porch light (meaning it's a diffuse colored or soft light designed to provide visibil..
    Answered on 20 November 2020
  • Do you have options for COVID testing (to return to US) or can make arrangements for them? Also, what would be the options and their cost?
    Hola! Yes, we are offering COVID-19 testing onsite, as well as resources for testing facilities in the area and at the airport. The cost varies from $..
    Answered on 5 February 2021
  • Does room have doors? It looks open. Also, a picture shows barrier from hotel to beach:oven. How does person get from hotel to oven? What’s beach like..
    Hola! All our rooms have doors and there is no barrier impeding access to the beach. 5 of the rooms are located on the beach, the rest have access to ..
    Answered on 10 September 2019
  • Do you have air conditioning?
    Hola! Thank you for your inquiry. Yes, all of our rooms have A/C. We hope to see you soon!
    Answered on 24 September 2020
  • Hello, what is the length of the single bed in jungle room? We are 3 grown adults, we are afraid that it is going to be too short
    Hola! Thank you for your inquiry. Our single beds are 38x75 inches or 96.5x190 centimeters. We hope this will be comfortable for you. Warmest regar..
    Answered on 4 June 2021
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • The Restaurant at Zamas
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Zamas Hotel
Great facilities! Review score, 8.7
Most popular amenities
Outdoor swimming pool
Beachfront
Free WiFi
Free parking
Airport shuttle
Restaurant
Non-smoking rooms
Room service
Facilities for disabled guests
Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Game room
  • Fishing
    Additional charge
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Packed lunches
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Zamas Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover American Express Cash is not accepted Zamas Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Zamas Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Zamas Hotel

  • Room options at Zamas Hotel include:

    • Quad
    • Double
    • Bungalow
    • Family

  • Zamas Hotel offers the following activities/services (charges may apply):

    • Massage
    • Game room
    • Snorkeling
    • Diving
    • Fishing
    • Beachfront
    • Evening entertainment
    • Beauty services
    • Happy hour
    • Beach
    • Personal trainer
    • Facial treatments
    • Live music/Performance
    • Swimming pool
    • Live sports events (broadcast)
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Private beach area
    • Spa/Wellness packages
    • Couples' massage
    • Full-body massage
    • Fitness
    • Yoga classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Zamas Hotel has 1 restaurant:

    • The Restaurant at Zamas

  • Zamas Hotel is 2.6 miles from the center of Tulum.

  • The prices at Zamas Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Zamas Hotel is from 3:00 PM, and check-out is until 12:00 PM.