Aparthotel Citadines Uplands Kuching

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

No 55, Jalan Simpang Tiga, 93350 Kuching, Malaysia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very good
2,011 reviews

Citadines provided really excellent customer service and were very responsive prior to our arrival. We did not really know what to expect but found that our room was a two bedroom, two bath suite! Due to COVID and Ramadan, staffing was limited so the hotel provided a very good boxed breakfast instead of a buffet but they did a fantastic job with that. The pool and gym were really good too. Still, the location (across from the massive Spring Mall) was good for many things though we elected to take Grab cars downtown.

Jeremy United States

Excellent - perfect for my needs. Microwave was a little wonky, but I didn't need it and I am sure it will be ready for the next guest. Pool is great, friendly staff and guests. Just what I needed in Kuching.

Darryl Japan

semua fasiliti lengkap..rasa di rumah. They even prepared breaking fast timetable. I like how they prepared extra pillows. Feel so comfy❤️

Siti Malaysia

Facility is great. Shower and bath tub. Water heater is great.

Ayredale Malaysia

I like studio style apartment and this property is so suitable for me

Anis Malaysia

The room had it all. There was nothing else i needed to ask from the hotel.

Alif Malaysia

Very well equipped with kitchen utensils. Especially like the check out anytime till midnight.

Nimi20 Malaysia

Clean Cuckoo water dispensers on each level. Convenient for those travelling with toddlers / babies.

Hazliza Malaysia

Have the kitchen facility where I can prepare food for my kids

Noorazlini Malaysia

Cleanliness and free smoke room and friendly staff

Unting Malaysia
8.4
Very good
2,011 reviews
  • What guests loved the most:
  • “Citadines provided really excellent customer service and were very responsive prior to our arrival. We did not really know what to expect but found that our room was a two bedroom, two bath suite!”
    Jeremy Jeremy United States United States
  • “Excellent - perfect for my needs. Microwave was a little wonky, but I didn't need it and I am sure it will be ready for the next guest. Pool is great, friendly staff and guests.”
    Darryl Darryl Japan Japan
  • “semua fasiliti lengkap..rasa di rumah. They even prepared breaking fast timetable. I like how they prepared extra pillows. Feel so comfy❤️”
    Siti Siti Malaysia Malaysia
  • “Facility is great. Shower and bath tub. Water heater is great.”
    Ayredale Ayredale Malaysia Malaysia
  • “I like studio style apartment and this property is so suitable for me”
    Anis Anis Malaysia Malaysia
  • “The room had it all. There was nothing else i needed to ask from the hotel.”
    Alif Alif Malaysia Malaysia
  • “Very well equipped with kitchen utensils. Especially like the check out anytime till midnight.”
    Nimi20 Nimi20 Malaysia Malaysia
  • “Clean Cuckoo water dispensers on each level. Convenient for those travelling with toddlers / babies.”
    Hazliza Hazliza Malaysia Malaysia
  • “Have the kitchen facility where I can prepare food for my kids”
    Noorazlini Noorazlini Malaysia Malaysia
  • “Cleanliness and free smoke room and friendly staff”
    Unting Unting Malaysia Malaysia

Categories:

  • Staff8.7
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.5
  • Location8.8
  • Free WiFi7.6
Apartments
Kitchen
City view
Outdoor pool
Free WiFi

You're eligible for a Genius discount at Citadines Uplands Kuching! To save at this property, all you have to do is sign in.

Set across the road from The Spring Shopping Mall, Citadines Uplands Kuching offers contemporary accommodation in Kuching. It boasts an outdoor swimming pool and a fitness centre. Free WiFi is accessible from the units and for guests who drive, free parking is provided.

Fitted with air conditioning, each unit is decorated with modern furnishings. A flat-screen TV, a seating area and kitchenette are also included. The en suite bathroom features a hairdryer and shower facilities.

Guests can indulge in a variety of local and international cuisines at the nearby restaurants, a 5-minute walk away.

You can relax by the poolside while the little ones play in the kids' pool. Friendly staff at the 24-hour reception can assist you with airport transfers and laundry request at an additional charge. Other facilities at the property include meeting rooms and babysitting services.

Samajay Commercial Centre is 3.7 miles from Citadines Uplands Kuching, while Kuching Waterfront is 3.7 miles away. The nearest airport is Kuching International Airport, 5 miles from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Citadines Uplands Kuching has been welcoming Booking.com guests since 6 Dec 2012.
 Hotel chain/brand: Citadines

Show me more

Most popular facilities

2 swimming pools
Free WiFi
Free parking
Family rooms
Airport shuttle

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Vegetarian, Asian, Buffet

FREE parking!

Loyal customers

There are more repeat guests here than most other properties.

Saved to 2220 lists

Reliable info
Guests say the description and photos for this property are accurate.

Availability

When would you like to stay at Citadines Uplands Kuching?

Sorry, reservations for more than 90 nights are not possible.

Please enter your dates to check availability.

Your departure date is invalid.

Check-in date
Check-out date
 
Approximate prices in GBP for a 1-night stay
Loading dates...
Sleeps Accommodation Type Price
Max adults: 2. Max children: 2
Studio Premier
  • 1 large double bed
Something went wrong. Please try again later.
Max adults: 2. Max children: 2
Something went wrong. Please try again later.
Max adults: 3. Max children: 2
Executive Two-Bedroom Apartment
  • 1 single bed and
  • 1 extra-large double bed
Something went wrong. Please try again later.
Max adults: 2. Max children: 2
Premier One-Bedroom Apartment
  • 1 extra-large double bed
Something went wrong. Please try again later.
Max adults: 4. Max children: 2
Premier Two-Bedroom Apartment
  • 2 single beds and 1 extra-large double bed
Something went wrong. Please try again later.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guest reviews

8.4
Very good · 2,011 reviews
Read all reviews
  • Staff8.7
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.5
  • Location8.8
    Shopping area
  • Free WiFi7.6

Select topics to read reviews:

See what guests loved the most:

  • Jeremy United States

    “Citadines provided really excellent customer service and were very responsive prior to our arrival. We did not really know what to expect but found that our room was a two bedroom, two bath suite! Due to COVID and Ramadan, staffing was limited so the hotel provided a very good boxed breakfast instead of a buffet but they did a fantastic job with that. The pool and gym were really good too. Still, the location (across from the massive Spring Mall) was good for many things though we elected to take Grab cars downtown.”

  • Darryl Japan

    “Excellent - perfect for my needs. Microwave was a little wonky, but I didn't need it and I am sure it will be ready for the next guest. Pool is great, friendly staff and guests. Just what I needed in Kuching.”

  • Siti Malaysia

    “semua fasiliti lengkap..rasa di rumah. They even prepared breaking fast timetable. I like how they prepared extra pillows. Feel so comfy❤️”

  • Ayredale Malaysia

    “Facility is great. Shower and bath tub. Water heater is great.”

  • Anis Malaysia

    “I like studio style apartment and this property is so suitable for me”

  • Alif Malaysia

    “The room had it all. There was nothing else i needed to ask from the hotel.”

  • Nimi20 Malaysia

    “Very well equipped with kitchen utensils. Especially like the check out anytime till midnight.”

  • Hazliza Malaysia

    “Clean Cuckoo water dispensers on each level. Convenient for those travelling with toddlers / babies.”

  • Noorazlini Malaysia

    “Have the kitchen facility where I can prepare food for my kids”

  • Unting Malaysia

    “Cleanliness and free smoke room and friendly staff”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • apartment at level 3 is it? Hmm got bathtub or not?
    Yes
    Asked about: Executive One-Bedroom Apartment • Answered on 17 December 2019
  • apartment is at level 3 And got bathroom Is it?
    Yes
    Asked about: Executive One-Bedroom Apartment • Answered on 17 December 2019
  • Does this room available with bathtub?
    Bathtub is only applicable for Two-bedroom apartment series.
    Asked about: Premier One-Bedroom Apartment • Answered on 10 January 2020
  • If i booked can i request for large balcony?
    Referring to you query, please be informed that room with balcony will be subject to availability however we will take note on your request and update accordingly.
    Answered on 28 October 2020
  • How much is the deposit
    Deposit is required to be collected with amount of RM 150.00nett upon arrival.
    Answered on 8 February 2020

  • Still looking?

Managed by Citadines Uplands Kuching

Company review score: 8.7Based on 78,739 reviews from 159 properties
159 managed properties

Company information

relax in your urban retreat with round-the-clock reception and security, business support services and recreational facilities. Get a workout in the gym or relax in the sauna. Our friendly staff will be delighted to share their local knowledge to help you settle in quickly and integrate with the local culture

Property information

Citadines Uplands Kuching is one of a vibrant collection of The Ascott Limited serviced residences in over 80 cities in Asia Pacific, Europe and the Gulf Region

Neighbourhood information

Set in the culturally rich city of Kuching, Citadines Uplands is located in the prime location of Jalan Simpang Tiga, a hub for education and local federal government administration offices. Across is The Spring Shopping Centre, one of the largest shopping malls in East Malaysia, and this strategic location provides a quick 15-minute drive to the Samajaya Free Industrial Zone

Languages spoken

English,Malay,Chinese
Property surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • St. Thomas's Cathedral
    1.7 miles
  • Sarawak Musuem
    1.7 miles
  • Kuching Waterfront Bazaar
    1.7 miles
  • Sarawak Stadium
    3.8 miles
Closest airports
  • Kuching Airport
    3.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Facilities of Citadines Uplands Kuching

Most popular facilities

2 swimming pools
Free WiFi
Free parking
Family rooms
Airport shuttle
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
Sit back and relax
  • Terrace
Kitchen
Freedom to eat when you want
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
Extra comfort
  • Clothes rack
  • Hardwood or parquet floors
  • Ironing facilities
  • Iron
  • Safety deposit box
Living Area
Space for everyone to be together
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Kid meals Additional charge
  • Room service
  • Tea/Coffee maker
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is needed).
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
2 swimming pools
Pool 1 - outdoor Free!
  • Open all year
Pool 2 - outdoor Additional charge
  • Open all year
  • All ages welcome
Wellness
  • Fitness centre
Common areas
  • Shared lounge/TV area
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Malay
  • Chinese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Citadines Uplands Kuching takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Mastercard Visa UnionPay credit card American Express Citadines Uplands Kuching accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Pets

Pets are not allowed.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Uplands Kuching in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

FAQs about Citadines Uplands Kuching

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Citadines Uplands Kuching (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Citadines Uplands Kuching is 1.8 miles from the centre of Kuching.

  • Check-in at Citadines Uplands Kuching is from 15:00, and check-out is until 12:00.

  • Citadines Uplands Kuching offers the following activities / services (charges may apply):

    • Fitness centre

  • Guests staying at Citadines Uplands Kuching can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • Buffet

  • Citadines Uplands Kuching has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The prices at Citadines Uplands Kuching may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The following parking options are available to guests staying at Citadines Uplands Kuching (subject to availability):

    • Parking
    • Free parking

  • Yes, Citadines Uplands Kuching is popular with guests booking family stays.