Very good buffet breakfast spread, with option for Suhoor. Clean rooms and facilities, including the swimming pool. Centrally-located property with convenient access to key sights within Georgetown.

Sanooj United Arab Emirates

Complementary parking, hotel is quite nice with very friendly staff. Location not bad also :)

Wei Singapore

This is the second time I have stayed at the Cititel. The staff are always so friendly and helpful. Nothing is too much trouble. The rooms have always been very clean and the room/bed has always been comfortable. The breakfast buffet is generally always good and again, the staff on duty are always friendly and helpful. There has been an improvement to the WiFi since my last visit and although it dropped out at times, in fairness to the hotel, they are in the middle of upgrading it. The location of the hotel is really good as it’s in a quiet area (noise wise) but it’s so easy to get to other areas (heritage area, malls, etc). The Japanese restaurant within the hotel is very good - slightly pricey but the food is great.

Kevan United Kingdom

Good location. Room and lobby were very clean and well kept. Pleasant staff and good parking availability at the time.

Matthew Malaysia

First of all, I would like to compliment all the hotel staff. They are very professional, courteous, efficient, and most of all, their service with a smile. The location is also spot on, just a walking distance to various eateries and the well-known Chowrasta Bazaar amongst others.

Mustafa Malaysia

Very well located in the edge of the heritage area, on the free Penang Bus route, so we either walked or used the free bus. There are plenty of eating places within easy reach, Kopi Tiam highly rated in Tripadvisor, Hawker Food centres (though Red Garden was a bit too noisy for us in the evening), Chowrasta Market, as well as western coffee shops. We had the top floor room facing the sea which was lovely.

Kobegirl United Kingdom

Friendly staff, clean and comfortable room . Breakfast was good

Peggy Netherlands

Cititel is located a stone throw away from most of the eateries. Easy to find grab to explore penang. The room was tidy. Bed was fluffy and comfortable most importantly clean. The toilet had good shower water pressure and had toiletries. The view was sea-facing and that was a bonus to watch the beautiful sunsets. the check-in /checkout process was a breeze and uncomplicated. I only wish they had a children's menu in their restaurant but luckily there were many options nearby so it was not a deal breaker. I would definitely stay here again if we travel to penang.

Niraj Malaysia

Location of hotel, parking, friendly staff, comfotable room

Darliz Malaysia

Breakfast was good egg station worked well and there was a good selection of both western and local cuisine

Gordon Australia